Thank you for your feedback! We hope to see you again soon!

Thank you for your feedback! We appreciate your patience as we work to complete the hotel upgrades.

Thank you so much for your feedback! Our team works very hard and we appreciate the recognition! We hope to see you again soon!

Thank you for your feedback! We hope to see you again soon!

Thank you for your feedback! We hope to see you again soon!

Thank you for your feedback.

Thank you for your feedback. I am sorry that we were not able to meet your expectations. We hope to see you again soon so we can have another opportunity to earn a 5 star stay!

Thank you for your feedback. I am sorry that we were not able to meet your expectations. We hope to see you again so we can make it up to you!

Thank you for your feedback! We hope to see you again soon!

Thank you for your feedback! We hope to see you again soon!

Thank you for your feedback! We hope to see you again soon!

Thank you for your feedback. I am sorry that we were not able to meet your expectations. We hope to see you again so we can make it up to you!

Thank you for your feedback! We hope to see you again soon!

Jerry, thank you for your feedback. I am sorry that were not able to earn a 10 out of 10. We will do our very best to create a better experience.

Takisha, thank you for your feedback. I am sorry that you did not enjoy your stay. We aim to ensure that all of our guests have a pleasant experience and we fell short. We hope that you give us another chance to make it up to you.

Lee, Thank you for your 5 out of 5! We appreciate your feedback!

We apologize for failing to meet your expectations. We do understand about the train situation but would like to know more about the room issue.

Dear John,I would like to offer our apologies on condition of your room. We are definitely convenient to the course, so I am happy to hear that was a positive. It is a safety issue when I find out that guests are ironing on the bed and that we did not catch that in the cleaning process is inexcusable.Hope to see you next year if just for the closeness.

We sincerely apologize for your stay was below your expectations.

Dear KevinOur product is an extended stay, we do have people living here and also have extended stays. I do apologize for any confusion.

Thank you Jerry for a great review. I wish you the best and thank you for your business.

Peter We are truly sorry to hear that your stay was less than satisfactory. Could call us to let us know what you experienced so that we can make it a learning opportunity for our staff and company?

Thank you for taking the time to review us.

Thank you for taking the time to give us a survey.

I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

I received a copy of your review and wanted to take a moment to personally respond. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

Hello Chrishayla,I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

Dear Laura, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, LaShawn Fryer-GM

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Lashawn

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Lashawn-GM

Dear Kimberly, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Lashawn

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Lashawn

Hello, I apologize if you felt I was being rude, I was trying to offer good sound advice. It's never my intentions to antagonize a guest, it's my job to assist and shed light to matters and to make sure guest satisfaction takes place at all times. Anytime you have important mail missing as you stated you received your pin number but not the card you should call the police and make a report, also you stated the establishment(paint store) the person tried to use the card, I advised you to give this information to the police so you could go to the actual store and view footage from camera. As the conversation kept going I advised anytime a bank card is sent out they never send card and pin number together, also in order to activate card you have to have personal information such as dob, last four of social or entire social, etc. My intentions wasn't to offend you I was giving you facts and suggestions on how to go about the situation. If a staff member had your card they wouldn't have given you the pin number they would've kept both. I understand you was upset concerning the matter at hand as anyone would. I hope you found a resolution to this issue and wish you the best on future endeavors.

Hello Veronica, I apologize you feel this way concerning your stay. I did the best to my ability as a manager to work with you and your fiancée concerning smoking marijuana on the property, and also defaming the property by drawing on the premises. I think there has been a misunderstanding concerning your rate, there is a nightly rate and weekly rate. If you want to give me a call at the hotel property, and I will be glad to explain our policies and room rate to you.

I received a copy of your review and wanted to take a moment to personally respond. I was disheartened to read the hotel didn’t meet your expectations. I sincerely apologize for your experience. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

Thank you so much for sharing your experience with us. I was disheartened to read about the unfortunate incident with the pest. I sincerely apologize for the experience. We will be addressing your concerns with our Pest Control Provider to ensure this is an isolated incident. I sincerely apologize for your experience. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. Thank you for choosing our hotel. We hope to see you again soon.

I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

Dear Lessonjulle, thank-you for taking time out to provide us with feedback from your stay. We're thankful for your kind words and we strive to provide consistent hands on good customer service. There's always room to step our game up and we're always looking to customer feedback to better ensure customer service to make sure you're comfortable. Thank-you, it was a pleasure serving you!

I received a copy of your review and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and training our Staff to ensure this is an isolated incident. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described about your reservation is unacceptable, and I sincerely apologize for your experience. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

hello Mr. Lamarcus, I again apologize for all you experienced and the inconvenience. As i said when i spoke with you i have refunded one of your days and will assist you on your next stay with us. I have spoken with staff to ensure this matter never happens again.