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Recensioner av Cobblestone Hotel & Suites - Austin

2.5 out of 5
Cobblestone Hotel & Suites - Austin
1000 16th Avenue NW, Austin, MN

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 285 av 436 recensioner" "
8 - Bra i betyg. 100 av 436 recensioner" "
6 - Okej i betyg. 26 av 436 recensioner" "
4 - Dåligt i betyg. 14 av 436 recensioner" "
2 - Väldigt dåligt i betyg. 11 av 436 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Finola

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was amazing would recommend five stars
Bodde här 3 nätter i mars 2024
Svar från Angie (General Manager) 26 mars 2024
Thank you, Finola. We are happy to hear that you enjoyed your stay with us. Let us know if we can help you with any future stays to the area.

4/10 Dåligt

Jeffrey J

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The place was very clean and they had good amenities. The smart TV’s don’t work and. The front desk person was new and didn’t know much. The heat in the room was unbearable even though we had the furnace set low it kept kicking on.
Bodde här 1 natt i februari 2024
Svar från Angie (General Manager) 1 mars 2024
Hello Jeffery, I am sorry to hear about the TV's and the heat. Did you let the front desk know of these issues? We could of given you a new room immediately. I want to apologize for the inconvenience.

6/10 Okej

Lori

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Angie (General Manager) 24 jan. 2024
Thank you, Lori. I was just wondering how things were and if there was anything else we could of changed. Let us know if we can help you with any future reservations to the area.

10/10 Fantastiskt

Nick

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Angie (General Manager) 22 jan. 2024
Thank you, Nick. We are happy to hear that you enjoyed your stay. Let us know if we can help you with any future stays to the area.

10/10 Fantastiskt

Jessica, YOUNGSVILLE

Bodde här 1 natt i januari 2024
Svar från Angie (General Manager) 10 jan. 2024
Thank you, Jessica. Let us know if we can help you with any future stays to the area.

10/10 Fantastiskt

Rebecca

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Angie (General Manager) 2 jan. 2024
Thank you, Rebecca. Let us know if we can help you with any future stays to the area.

10/10 Fantastiskt

TAMMIE

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Very clean hotel.
Bodde här 2 nätter i december 2023
Svar från Angie (General Manager) 26 dec. 2023
Thank you, Tammie! We are happy to hear that you enjoyed your stay with us. Let us know if we can help you with any future stays to the area.

10/10 Fantastiskt

Bil

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Angie (General Manager) 19 dec. 2023
Thank you, Bil. We are happy to hear that you enjoyed your stay with us. Let us know if we can help you with any future stays to the area. Happy Holidays!

10/10 Fantastiskt

Shawna

Gillade: Renlighet och bekvämligheter
Bodde här 1 natt i december 2023
Svar från Angie (General Manager) 19 dec. 2023
Thank you, Shawna for staying with us. We are happy to hear that you enjoyed your stay. Let us know if we can help you with any future stays to the area.

8/10 Bra

Chris

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It was built near kind of a bad area in town. There was free breakfast, but when we went down for breakfast, it took him over an hour just to restock the eggs. So there was a lot of waiting for the food to be available.
Bodde här 1 natt i november 2023
Svar från Angie (General Manager) 27 nov. 2023
Thank you, Chris. I am sorry to hear about breakfast. I will be talking to my staff. Let us know if we can you with any future stays to the area.

10/10 Fantastiskt

JOHN

Bodde här 2 nätter i november 2023
Svar från Angie (General Manager) 6 nov. 2023
Thank you John for staying with us at the Cobblestone Hotel. We are glad to hear that you enjoyed your stay. Let us know if we can help you with any future stays to the area.

8/10 Bra

John

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice, quiet and convenient hotel.
Bodde här 1 natt i november 2023
Svar från Angie (General Manager) 6 nov. 2023
Thank you, John. We are happy to hear that you enjoyed your stay with us. Let us know if we can help you with any future stays to the area.

10/10 Fantastiskt

Vanassa

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, quiet, comfortable
Bodde här 1 natt i november 2023
Svar från Angie (General Manager) 6 nov. 2023
Thank you Vanassa for staying with us. Let us know if we can help you with any future stays to the area.

10/10 Fantastiskt

MARY

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean and quiet.
Bodde här 1 natt i november 2023
Svar från Angie (General Manager) 6 nov. 2023
Thank you, Mary. We happy to hear to that you enjoyed your stay with us. Let us know if we can help you with any future stays.

10/10 Fantastiskt

Jack

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome hotel! We have stayed a number of times and always are impressed by this hotel. Quiet, clean, and super comfortable!
Bodde här 1 natt i oktober 2023
Svar från Angie (General Manager) 23 okt. 2023
Thank you, Jack! We are happy to hear that you return to stay with us. We do our best to always make your experience here pleasant.

10/10 Fantastiskt

Lori

Gillade: Renlighet, personal och service och boendets skick och faciliteter
recommend
Bodde här 1 natt i oktober 2023
Svar från Angie (General Manager) 17 okt. 2023
Thank you, Lori. Let us know if you we can help you with any future stays to the area.

10/10 Fantastiskt

Liz

Love the little lounge area. Perfect for a glass of wine after a long day on the road.
Bodde här 1 natt i oktober 2023
Svar från Angie (General Manager) 17 okt. 2023
Thank you, Liz. We are happy to hear that you enjoyed the lounge. Let us know if we can help you with any future stays to the area.

10/10 Fantastiskt

Emanuel

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice
Bodde här 3 nätter i oktober 2023
Svar från Angie (General Manager) 11 okt. 2023
Thank you, Emanuel for staying with us. We are happy to hear that you enjoyed your stay. Let us know if we can help you with any future stays to the area.

6/10 Okej

Marie

Gillade: Renlighet och personal och service
Bodde här 1 natt i oktober 2023
Svar från Angie (General Manager) 11 okt. 2023
Thank you, Marie. We hope you enjoyed your stay with us. Let us know if we can help you with any future stays to the area.

8/10 Bra

Adam

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Front desk staff. Maid/cleaning in the room could have been better. There were a number of little things (like used small towel in the kitchen sink and someone else's trash in the can when we arrived) but nothing major.
Bodde här 3 nätter i september 2023
Svar från Angie (General Manager) 5 okt. 2023
Thank you, Adam. I am sorry to hear about the towel and trash. I will be taking this up with my housekeepers. Let us know if we can help you with any future stays to the area.

8/10 Bra

Gaylund

Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter
The beds were comfortable. The breakfast buffet was very good. The staff seemed busy and not particularly welcoming. They struggled with computer issues at the front desk. There was no information available in the room (area dining, television channels, etc.) - no Gideon Bible in the nightstand - only a partially eaten candy bar :(. The "convenience store" had a very small selection.
Bodde här 1 natt i september 2023
Svar från Angie (General Manager) 28 sep. 2023
Thank you, Gaylund for staying with us. I am sorry to hear about the front desk staff and you finding something in the drawer. I will be handling this.

10/10 Fantastiskt

Jodi

Gillade: Personal och service
Bodde här 1 natt i september 2023
Svar från Angie (General Manager) 28 sep. 2023
Thank you, Jodi. We are happy to hear that you enjoyed your stay with us at the Cobblestone Hotel. Let us know if we can help you with any future stays to the area.

10/10 Fantastiskt

Shelia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Angie (General Manager) 20 sep. 2023
Thank you, Shelia. We are glad to hear that you enjoyed your stay with us. Let us know if we can help you with any future stays to the area.

8/10 Bra

Lacy

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i september 2023
Svar från Angie (General Manager) 14 sep. 2023
Thank you, Lacy. We hope you enjoyed your stay with us and let us know if we can help you with any future stays to the area.

10/10 Fantastiskt

Shelley

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Family fun time
Check-in was smooth. Location is great. Close to many things.
Bodde här 1 natt i september 2023
Svar från Angie (General Manager) 14 sep. 2023
Thank you, Shelley for staying with us. We are happy to hear that you enjoyed your stay and we would be glad to help you with any future stays.

10/10 Fantastiskt

Jessica

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Great spot! We wanted to visit the SPAM museum from Minneapolis but not drive 4 hours in one day. We enjoyed the pool and the quiet location. The suit was great for our family of five and a super comfortable bed!
Bodde här 1 natt i september 2023
Svar från Angie (General Manager) 14 sep. 2023
Thank you, Jessica. We are happy to hear that you enjoyed your stay. Let us know if we can help you with any future stays to the area.

8/10 Bra

Laura

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Angie (General Manager) 30 aug. 2023
Thank you, Laura. Let us know if we can help you with any future stays to the area.

8/10 Bra

Gregory, Eagan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2023
Svar från Angie (General Manager) 30 aug. 2023
Thank you, Gregory for staying with us. We hope you enjoyed your stay at the Cobblestone Hotel & Suites. Let us know if we can help you with any future stays.

10/10 Fantastiskt

Michelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Angie (General Manager) 30 aug. 2023
Thank you, Michelle. We are glad to hear that you enjoyed your stay at the Cobblestone Hotel & Suites. Let us know if we can help you with any future stays.

10/10 Fantastiskt

Kathryn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Best hotel to stay at in Austin!
Bodde här 4 nätter i augusti 2023
Svar från Angie (General Manager) 25 aug. 2023
Thank you, Kathryn. We are glad to hear that you enjoyed your stay at the Cobblestone Hotel & Suites. Let us know if we can help you with any future stays to the area.

10/10 Fantastiskt

Michael

Bodde här 1 natt i augusti 2023
Svar från Angie (General Manager) 14 sep. 2023
Thank you, Michael. Let us know if we can help you with any future stays to the area.

2/10 Väldigt dåligt

Paula

Bodde här 1 natt i augusti 2023
Svar från Angie (General Manager) 11 sep. 2023
Hello Paula. I would like to be able to talk to you and find out what was all wrong. That id a good way for us to fix the problems. Thank you for staying with us.

10/10 Fantastiskt

Faron

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very Nice Hotel
The hotel was very clean. Check in was quick and easy. Room was very nice and vey clean. The bed was comfortable. Water pressue was great. Easy access to the freeway way. The pool was not open and the bad thing the front desk clerk wasnt even aware a guest had to tell him. We would definitely stay here again.
Bodde här 1 natt i augusti 2023
Svar från Angie (General Manager) 21 aug. 2023
Thank you, Faron. We are glad that you enjoyed your stay with us. Sorry to hear about the pool. Let us know if we can help you with any future stay to the area.

8/10 Bra

Shelly

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked that the property was clean and quiet. They were very short staffed. There were no pool towels available and the front desk staff were doing laundry. Room was nice and clean. Tub drained slowly.
Bodde här 1 natt i augusti 2023
Svar från Angie (General Manager) 10 aug. 2023
Thank you, Shelly for staying with us at the Cobblestone Hotel & Suites. I am sorry to hear that there was no pool towels, we have many more ordered. Let us know if we can help you with any future stays to the area.

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Angie (General Manager) 7 aug. 2023
Thank you, Richard. Let us know if we can help you with any future stays to the area.

10/10 Fantastiskt

Claudia, rochester

Bodde här 1 natt i juli 2023
Svar från Angie (General Manager) 21 aug. 2023
Thank you, Claudia. We are happy that you enjoyed your stay with us. Let us know if we are able to help you with any future stays to the area.

10/10 Fantastiskt

jackqueline

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
My two young daughters and I enjoyed our stay at the Cobblestone Hotel. The room was clean, the staff was friendly and accommodating. Unfortunately I happened to stay on the same weekend as 2 teenage baseball teams, so the place was crowded and noisy. It sounded like a heard of Buffalo was above us in the room. Other than that, the hotel itself was perfect..
Bodde här 1 natt i juli 2023
Svar från Angie (General Manager) 1 aug. 2023
Thank you, Jackqueline for staying with us at the Cobblestone Hotel. I am glad that you enjoyed your stay with us. It was a sold out weekend so I apologize for the noise. Let us know if we can help you with any future stays to the area.

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från Angie (General Manager) 1 aug. 2023
Thank you, William for staying with us. Let us know if we can help you with any future visits.

6/10 Okej

Julie

Reste med familjen
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Keepers of the towels and keys
There was only 1 towel in our room, with 3 people staying in it. I asked for more on Saturday morning but never received one. Later, when I had to get my room key reactivated I asked for towels again. I was interrogated, "how many did you have?" "do you really need more?" The answer was obviously yes...I would like to shower and dry myself off with more than a 6 inch square washcloth. Finally, they gave me some from what seems like a vault and I was able to wash myself. The same goes for pool towels. There weren't any and when I asked for some for the group of 7 kids, I was given 2...My other issue was constantly getting locked out of my room because the key would stop working. When I would get it reactivated then the other one would stop working. This was such a hassle when more than 1 person was going in and out of the room. And with both the towels and keys, I felt like I was cause of the problems - front desk wasn't very nice. Overall, the room was decent, could have been clearer. The fridge also did not seem to get that cold which was a slight issue when traveling with medication that needed to be kept cold.
Bodde här 2 nätter i juli 2023
Svar från Angie (General Manager) 25 juli 2023
I am sorry to hear this Julie. I will be talking to my staff about the towel issue. There should have been 4 large bath towels in your room at check-in. I know the pool towels were being used as soon as we got them out there. The key situation was because every time someone would come and have a key reprogrammed then it shuts off the other keys that are programmed for that room. Again, I apologize for this inconvenience. I will definitely be discussing this with my staff. I hope you enjoyed the rest of your stay.

8/10 Bra

terry

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Would have been nice to have bath towels and not just hand tails.
Bodde här 1 natt i juli 2023
Svar från Angie (General Manager) 25 juli 2023
Thank you, Terry. Sorry to hear that you didn't have any bath towels. Did you let front desk know? They would of been more than happy to get you some. Let us know if we can help you with any future stays to our area. Again, I apologize for the towels.

10/10 Fantastiskt

Helene

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean, up to date, great staff, top quality breakfast.
Bodde här 3 nätter i juli 2023
Svar från Angie (General Manager) 25 juli 2023
Thank you for staying with us at the Cobblestone Hotel. Let us know if we can help you with any future stays to the area.

10/10 Fantastiskt

Randy

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was good.
Bodde här 2 nätter i juli 2023
Svar från Angie (General Manager) 17 juli 2023
Thank you, Randy. We appreciate you staying with us. Let us know if we can help you with any future stays.

10/10 Fantastiskt

Amy

Bodde här 2 nätter i juli 2023
Svar från Angie (General Manager) 7 aug. 2023
Thank you, Amy for staying with us at the Cobblestone Hotel & Suites. We are glad that you enjoyed your stay and let us know if we can help you with any future stays to the area.

8/10 Bra

Kelly

Bodde här 1 natt i juli 2023
Svar från Angie (General Manager) 10 aug. 2023
Thank you, Kelly. Let us know if we can help you with any future stays to the area.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
From the time we checked in till the time we checked it was great.
Bodde här 1 natt i juli 2023
Svar från Angie (General Manager) 17 juli 2023
Thank you for staying with us at the Cobblestone Hotel & Suites. Let us know if we can help you with any future stays to the area.

10/10 Fantastiskt

Samuel

Bodde här 4 nätter i juni 2023
Svar från Angie (General Manager) 25 juli 2023
Thank you, Samuel. Let us know if we can help you with any future stays to the area.

6/10 Okej

JOHN

Bodde här 4 nätter i juni 2023
Svar från Angie (General Manager) 5 juli 2023
Thank you, John for staying with us at the Cobblestone Hotel & Suites. We hope you enjoyed your stay.

10/10 Fantastiskt

Marie

Bodde här 1 natt i juni 2023
Svar från Angie (General Manager) 5 juli 2023
Thank you, Marie. We hope you enjoyed your stay at the Cobblestone Hotel & Suites. Let us know if we can help you with any future stays to the area.

2/10 Väldigt dåligt

Theresa

Bodde här 2 nätter i juni 2023
Svar från Margaret 29 juni 2023
I am sorry you were unhappy with your stay. We would like to know more. Please feel free to reach out to the hotel directly and ask for Angie the General Manager.

10/10 Fantastiskt

christi

Bodde här 3 nätter i juni 2023
Svar från Margaret 29 juni 2023
Thank you for your review. We are glad you enjoyed your stay.