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Recensioner av Downright Austin, A Renaissance Hotel

4 out of 5
Downright Austin, A Renaissance Hotel
701 E 11th Street, Austin, TX

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 10 av 25 recensioner" "
8 - Bra i betyg. 4 av 25 recensioner" "
6 - Okej i betyg. 5 av 25 recensioner" "
4 - Dåligt i betyg. 4 av 25 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 25 recensioner" "

7,8/10

Renlighet

8,0/10

Personal och service

7,2/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Leslie

Reste med familjen
Gillade: Bekvämligheter
Valet was unexpected , maybe make that clear that parking would be extra there.
Bodde här 2 nätter i april 2024
Svar från Hotel General Manager 30 apr. 2024
We greatly appreciate your feedback from you stay, we hope we have the opportunity for you to join us again soon here at Downright Austin.

2/10 Väldigt dåligt

Nathan

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
It was not disclosed until check-in that parking was $50. Staff were friendly and hotel was clean and cute. Very thin walls. I could hear guest next door talking and partying until 11pm.
Bodde här 1 natt i april 2024
Svar från General Manager 29 apr. 2024
Dear Nathan,Thank you for providing feedback on your recent stay. We're glad you found our team to be friendly and our hotel well-kept. However, we're disappointed to hear your feedback regarding parking. We aim for transparency, and on all third-party sites, we have included information on our parking fee, which is listed under amenities. Despite this, we hope you found comfort during your stay, and we hope you'll give us another chance to exceed your expectations on your next visit.

4/10 Dåligt

ling, katy

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
Not worth what I pay, A/C is not working right, water pressure is low
Bodde här 1 natt i april 2024
Svar från General Manager 18 apr. 2024
Dear Ling,Thank you for being our guest. Please accept our apologies for the issues with your room and for being disappointed with some aspects of your stay. Rest assured, our team will research your comments and strive to improve. Please consider giving us a chance to change your perceptions.

4/10 Dåligt

Osama

Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
The place is too noisy, it seems sound insulation is not done properly. Be careful that the advertised price is inaccurate as it does not include $52 parking fee or $59 in case you want to use valet.
Bodde här 1 natt i april 2024
Svar från General Manager 16 apr. 2024
Dear Osama,We apologize that certain aspects of your visit were not seamless. Your feedback is gratefully received and will be kept in mind to help us make improvements where necessary. We hope you consider staying with us again in the future for a better visit.

8/10 Bra

Mark

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Downright Austin is conveniently located near all the action but not in the middle of it. This means that you can walk to the bars and restaurants, but it's quiet at night. The rooms at the Downright lack storage space. Our room had no dressers or drawers and no place to store clothing.
Bodde här 3 nätter i april 2024
Svar från General Manager 16 apr. 2024
Dear Mark,Thank you for choosing to stay at Downright Austin - A Renaissance Hotel! We're glad our convenient location made it easy to walk to local attractions. Although you prefer accommodations with storage space, it's good to know your room was quiet. We appreciate your positive rating and hope to see you again.

6/10 Okej

Guadalupe, Comfort

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
THIS PROPERTY HAS AN IN HOUSE FRATERNITY! I have to say the staff was friendly and room was VERY CLEAN, the beds were comfortable HOWEVER the noise was UNBEARABLE. I could hear EVERYTHING going on outside my door, next door and it was not pleasant AT ALL. Up until 2am when whom ever thought they could sing and play guitar, i called downstairs to complain only for front desk to say ITS OUR INHOUSE FRATERNITY...LIKE IT'S OK???? SERIOUSLY! I was like i dont care tell them to stop! I paid for a pleasant stay and that did not happen. It was unfortunate because the hotel while dated, was clean and nice room.
Bodde här 1 natt i april 2024
Svar från General Manager 16 apr. 2024
Dear Guadalupe,Thank you for staying with us and taking the time to share your thoughts. We're glad our clean rooms and friendly staff added to your experience. However, we apologize for any noise disruption you experienced and for any disappointment with how it was handled. We'll look into this further, and we hope to see you again should you be back in the area.

8/10 Bra

Blaise

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property recently went through a major renovation and for the most part it was a good one. However, there were curious choices made…very little room on bathroom sink for items, one towel hook, no salt and pepper in the breakfast place, etc. Room was otherwise spacious and comfortable. Being next to a freeway meant a noisy night - not their fault, they moved us for our continued stay. Area was convenient but a bit run down. Again, not their fault. All in all, a decent stay for the price.
Bodde här 2 nätter i april 2024
Svar från General Manager 11 apr. 2024
Dear Blaise,Thank you for choosing Downright Austin - A Renaissance Hotel. We're pleased you recognized our spacious rooms and our team's effort to ensure a quiet visit. Your feedback on our bathroom design is also appreciated and will be considered as we strive to improve it. It was a pleasure to have you stay with us, and we hope to welcome you back again for an even better stay.

10/10 Fantastiskt

MEGAN

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed for SXSW, the hotel was walkable to all the activities. It's a bit outdated but I can see that they are working on updating.
Bodde här 1 natt i mars 2024
Svar från General Manager 11 apr. 2024
Dear Megan,Thank you so much for choosing to stay with us at Downright Austin - A Renaissance Hotel. We're thrilled to read you enjoyed your visit and were able to take advantage of our convenient location. The pleasure was truly ours, and we hope to welcome you back soon.

8/10 Bra

Akram

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very expensive overnight parking
Bodde här 2 nätter i mars 2024
Svar från Hotel General Manager 30 apr. 2024
Thank you for taking time to review Downright Austin!

10/10 Fantastiskt

J.

Reste med sin partner
Gillade: Personal och service
It was OK Nothing special..hard to believe it is 4 star hotel
Bodde här 1 natt i april 2024
Svar från Hotel General Manager 30 apr. 2024
Thank you so much for your rating of your stay here at Downright Austin. We look forward to having you back as we bring this hotel to life and create amazing experiences for our guests!

10/10 Fantastiskt

Ismael

Good
Bodde här 3 nätter i mars 2024
Svar från Hotel General Manager 30 apr. 2024
Thank you for taking time to review Downright Austin!

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Check in was seamless and the staff was very helpful.
Bodde här 2 nätter i mars 2024
Svar från Hotel General Manager 30 apr. 2024
We are thrilled you had seamless stay with us here at Downright Austin!

10/10 Fantastiskt

Stephanie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stellar staff. Every single person working there was exceptionally kind and helpful. Very cute hotel and amazing location.
Bodde här 1 natt i mars 2024
Svar från Hotel General Manager 30 apr. 2024
Wonderful review! Thank you so much for joining us here at Downright Austin and we look forward to being your host for future reservations!

8/10 Bra

Daniel

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 5 nätter i mars 2024
Svar från Hotel General Manager 30 apr. 2024
Thank you for taking time to review Downright Austin!

6/10 Okej

Donna

Bodde här 6 nätter i mars 2024
Svar från Hotel General Manager 1 maj 2024
We appreciate you leaving a review for us here at Downright Austin

2/10 Väldigt dåligt

Sheli

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Dirty and out dated rooms
Room was dirty and moldy smelling. Found a dirty sock next to the bed. Floor was dirty. Very out dated rooms in need of new paint & renovation. Plus construction noise starting at 7am without any notification of work being done. Noise all day long!!!
Bodde här 3 nätter i mars 2023