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Recensioner av Embassy Suites by Hilton Austin Central

3.5 out of 5
Embassy Suites by Hilton Austin Central
5901 N I 35, Austin, TX

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 729 av 1506 recensioner" "
8 - Bra i betyg. 351 av 1506 recensioner" "
6 - Okej i betyg. 207 av 1506 recensioner" "
4 - Dåligt i betyg. 120 av 1506 recensioner" "
2 - Väldigt dåligt i betyg. 99 av 1506 recensioner" "

8,2/10

Renlighet

8,6/10

Personal och service

8,2/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

jorge, san antonio

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Huge rooms
Bodde här 1 natt i april 2024
Svar från Ryan P 22 apr. 2024
We ae happy to hear that you enjoyed our huge rooms! We always aim to "Impress the guest". Thank you for staying with us.

10/10 Fantastiskt

Glenn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Broken glass all in parking lot look like multiple vehicles have been broken into at this location
Bodde här 2 nätter i april 2024
Svar från PB 14 apr. 2024
Glenn,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

8/10 Bra

Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Einfaches Check in, Hotel wirkt gepflegt, irgendwie frisch, obwohl schon 40 Jahre alt, schöne große Suite zum angemessenen Preis.
Bodde här 1 natt i april 2024
Svar från PB 9 apr. 2024
Dear MichaelThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 Fantastiskt

Erin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were super helpful and friendly, hotel was clean and the kids loved the open style! Would stay again!
Bodde här 2 nätter i april 2024
Svar från PB 9 apr. 2024
Dear ErinThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 Fantastiskt

Miguel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från PB 10 apr. 2024
MiguelThank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

2/10 Väldigt dåligt

Cristobal

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Worn out, filthy, poorly maintained. $15 parking without other options. Terrible experience. Roadside motel quality for a 4 star hotel price.
Bodde här 1 natt i april 2024
Svar från PB 8 apr. 2024
Dear CristobalThank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy with part of the overall experience. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.Phillip B

8/10 Bra

Karen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från PB 8 apr. 2024
Dear KarenThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 Fantastiskt

Danny

Bodde här 1 natt i mars 2024
Svar från Ryan P 22 apr. 2024
Thank you for giving us a 5 of 5 rating! We appreciate your business and look forward to seeing you again.

10/10 Fantastiskt

Maria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The only thing I disliked was having to pay for parking
Bodde här 2 nätter i mars 2024
Svar från PB 1 apr. 2024
Maria,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

10/10 Fantastiskt

Lisa

Bodde här 1 natt i mars 2024
Svar från Ryan P 22 apr. 2024
Thank you for rating our hotel & we are glad you enjoyed it! We look forward to seeing you again.

10/10 Fantastiskt

Howard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Jenny Liang 26 mars 2024
Thank you for the 5 Star review! We look forward to seeing you again!

10/10 Fantastiskt

Crissy, Sweeny

Bodde här 1 natt i mars 2024
Svar från PB 14 apr. 2024
Crissy,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

8/10 Bra

Fanny

Reste med familj och småbarn
We love staying here
Bodde här 1 natt i mars 2024
Svar från PB 22 mars 2024
Fanny,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

10/10 Fantastiskt

james

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I love this hotel. Nice rooms and always great service.
Bodde här 2 nätter i mars 2024
Svar från PB 22 mars 2024
James,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

2/10 Väldigt dåligt

Miguel

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från PB 22 mars 2024
Miguel,Thank you for taking a moment to share your experience. Your comments help our teams to strive to provide gracious, engaging and caring service and a great product and look forward to welcoming you back to our hotel in the not too distant future. Phillip B.

10/10 Fantastiskt

Sherry, katy

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från PB 13 mars 2024
Dear :SherryThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

6/10 Okej

Shaccara

Bodde här 1 natt i mars 2024
Svar från PB 1 apr. 2024
Shaccara,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

10/10 Fantastiskt

Bertha

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay and the atmosphere was great.
Bodde här 2 nätter i mars 2024
Svar från PB 13 mars 2024
Dear :BerthaThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 Fantastiskt

Brittany

Bodde här 2 nätter i december 2023
Svar från PB 13 mars 2024
Dear :BrittanyThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 Fantastiskt

Gloriann

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från PB 7 mars 2024
Dear GloriannThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 Fantastiskt

Roxane

Bodde här 1 natt i februari 2024
Svar från PB 22 mars 2024
Roxane,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

10/10 Fantastiskt

Belen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love to stay here!
Bodde här 1 natt i februari 2024
Svar från PB 28 feb. 2024
Dear Belen,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 Fantastiskt

Kierre

Reste med familj och småbarn, Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient location. Great rooms.
Bodde här 1 natt i februari 2024
Svar från PB 28 feb. 2024
Dear Kierre,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 Fantastiskt

Pamela

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is great - the property surrounding it was a little sketchy. I didn’t like that we had to pay for parking
Bodde här 1 natt i februari 2024
Svar från PB 28 feb. 2024
Dear Pamela,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 Fantastiskt

JOSE MANUEL

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice room
Bodde här 1 natt i februari 2024
Svar från PB 28 feb. 2024
Dear Jose,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i februari 2024
Svar från PB 28 feb. 2024
Dear James,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

6/10 Okej

Linda

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Property needs alot of upgrades.
Bodde här 1 natt i december 2023
Svar från PB 28 feb. 2024
Dear Linda,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 Bra

Tasha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i februari 2024
Svar från PB 28 feb. 2024
Dear TashaThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 Fantastiskt

Sabyasachi

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great property.
Bodde här 1 natt i februari 2024
Svar från PB 19 feb. 2024
Dear SabyasachiThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 Fantastiskt

Gyan Shankar

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms were nice and huge. The washroom was a bit small but overall a nice property. The complimentary breakfast had many options and pretty amazing. I loved my stay at the hotel and would surely visit again.
Bodde här 2 nätter i februari 2024
Svar från PB 19 feb. 2024
Dear GyanThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 Bra

Jenny

Affärsresenär, Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
A lot of space
Bodde här 1 natt i februari 2024
Svar från PB 19 feb. 2024
Dear JennyThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 Fantastiskt

Stephanie, Cibolo

Reste i grupp
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bathroom toilet ran all night. Water pressure was low. Bed super uncomfortable
Bodde här 1 natt i februari 2024
Svar från PB 19 feb. 2024
Dear StephanieThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 Bra

Rosa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was great, no issues
Bodde här 1 natt i februari 2024
Svar från PB 19 feb. 2024
Dear RosaThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 Fantastiskt

Ana

Bodde här 1 natt i februari 2024
Svar från PB 22 mars 2024
Ana,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

10/10 Fantastiskt

Melvin L.

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was well maintain.
Bodde här 2 nätter i februari 2024
Svar från PB 7 feb. 2024
Dear MelvinThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 Bra

Brent

Bodde här 1 natt i januari 2024
Svar från PB 22 mars 2024
Brent,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

8/10 Bra

Luis

Gillade: Renlighet och personal och service
Bodde här 1 natt i januari 2024
Svar från Phillip B 29 jan. 2024
Dear Luis,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 Bra

Tia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från PB 25 jan. 2024
Dear TiaThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 Fantastiskt

manuel, Houston

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 5 nätter i januari 2024
Svar från PB 25 jan. 2024
Dear ManuelThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 Bra

Thanh, Houston

Bodde här 1 natt i december 2023
Svar från PB 13 jan. 2024
Thanh,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 Bra

Irish

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från PB 10 jan. 2024
Irish,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 Fantastiskt

Sharon

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great for our family - five adults and five children. We felt safe letting the kids navigate the hotel by themselves. The breakfast had something for everyone and the happy hour was really good. We enjoyed our stay. Happy New Year to all staff!
Bodde här 4 nätter i december 2023
Svar från PB 10 jan. 2024
Sharon,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

2/10 Väldigt dåligt

Ashley

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från PB 10 jan. 2024
Ashley,Thank you for taking a moment to share your experience. We value your feedback as we look for ways to improve. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

6/10 Okej

samuel

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Muy buena cadena pero este hotel en específico muy “gastado”, necesita una remodelación urgente, la zona alrededor se ve muy peligrosa, te cobran 14 Dlls de estacionamiento DIARIO
Bodde här 4 nätter i december 2023
Svar från PB 10 jan. 2024
Samuel,Thank you for taking a moment to share your experience. We look for ways to constantly improve and your feedback is a great step. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 Fantastiskt

Conrado Garcia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från PB 10 jan. 2024
Conrado,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 Fantastiskt

Raul

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2023
Svar från PB 10 jan. 2024
Raul,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 Fantastiskt

Clarissa

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från PB 6 jan. 2024
Clarissa,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 Fantastiskt

Renee

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
na
Bodde här 1 natt i december 2023
Svar från PB 7 feb. 2024
Dear ReneeThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

2/10 Väldigt dåligt

Benjamin

Reste med familj och småbarn
Gillade: Bekvämligheter
Gillade inte: Personal och service och boendets skick och faciliteter
Horrible service. No one at the front desk when I arrived at 4:30 pm waited about 15 min for some one to check me in. A/C did not work. People above us could be heard loudly most of the night
Bodde här 1 natt i december 2023
Svar från PB 6 jan. 2024
Benjamin,Thank you for taking a moment to share your experience. Your comments have been taken into consideration to improve. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

6/10 Okej

Liena

Reste med familjen
Gillade: Personal och service
Disappointed - updates needed
Room needed a bit updating and cleaning in the bathroom. Behind the toilet, it had urine stains that needed to be cleaned, shower rod anchors looked very old, rusted and needed to be replaced. No blow dryer was in the room, TV remote didn't work and one of the bathroom lightbulbs was going out. It's been a few years since I've stayed at an Embassy Suites but I've always remembered it to be a nice, clean, and comfortable stay. Needless to say, I was a bit disappointed with the cleanliness and upkeep of the room during this stay.
Bodde här 1 natt i december 2023
Svar från PB 30 dec. 2023
Liena,Thank you for taking a moment to share your experience as we value your feedback. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B