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Recensioner av La Quinta Inn & Suites by Wyndham Austin Airport

2.5 out of 5
La Quinta Inn & Suites by Wyndham Austin Airport
7625 E Ben White Blvd, Austin, TX

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 478 av 1006 recensioner" "
8 - Bra i betyg. 225 av 1006 recensioner" "
6 - Okej i betyg. 122 av 1006 recensioner" "
4 - Dåligt i betyg. 77 av 1006 recensioner" "
2 - Väldigt dåligt i betyg. 104 av 1006 recensioner" "

8,0/10

Renlighet

8,2/10

Personal och service

7,4/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

JIMMY, EARLY

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Accessible to the airport. Shuttle to the airport runs early. Vehicle parking is only $3.50/day.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Jeangheni

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The front desk woman whose name i sadly never got was super nice, friendly, helpful and gave great service. The facility was clean and the rooms were comfortable . Shuttle service a plus!
Bodde här 1 natt i maj 2024
Svar från Christi Ramos, Assistant General Manager 3 maj 2024
Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Christi Ramos, Assistant General Manager 2 maj 2024
We appreciate your positive feedback about our hotel. As you know we take pride in catering to our guests' needs the best way possible and we look forward to your return stay.

10/10 Fantastiskt

Jose

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Christi Ramos, Assistant General Manager 2 maj 2024
Thank you for the review. We look forward to seeing you again soon!

6/10 Okej

Rogelio

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They need better computers for check in.
Bodde här 1 natt i april 2024
Svar från Christi Ramos, Assistant General Manager 30 apr. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Fantastiskt

Mara Pamela Ávila

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Christi Ramos, Assistant General Manager 1 maj 2024
Thank you for the review. We look forward to seeing you again soon!

8/10 Bra

KATRINA LOU

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff,clean rooms
Bodde här 2 nätter i april 2024
Svar från Christi Ramos, Assistant General Manager 29 apr. 2024
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

8/10 Bra

Domingo

Affärsresenär, Reste med familjen
Gillade: Renlighet
Good price and near the airport. Staff was not great but the room was clean and bed was comfortable
Bodde här 2 nätter i april 2024
Svar från Christi Ramos, Assistant General Manager 29 apr. 2024
Thank you for the review. We look forward to seeing you again soon!

8/10 Bra

Antoine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Christi Ramos, Assistant General Manager 29 apr. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Fantastiskt

Doug

Adequate facility. Nothing fancy but much cheaper than surrounding area hotels
Bodde här 2 nätter i april 2024
Svar från Christi Ramos, Assistant General Manager 29 apr. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Fantastiskt

Kanchan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Christi Ramos, Assistant General Manager 29 apr. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Fantastiskt

Jacqueline

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I arrived at airport called them and they sent a shuttle for me Laquinta will my go to hotel when ever I’m Visiting somewhere
Bodde här 1 natt i april 2024
Svar från Christi Ramos, Assistant General Manager 24 apr. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Fantastiskt

Marisabel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location near the airport with free shuttle. Starbuks and a mexican restaurant are at walking distance and are good.
Bodde här 1 natt i april 2024
Svar från Christi Ramos, Assistant General Manager 24 apr. 2024
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

10/10 Fantastiskt

Dominick

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convention
Bodde här 1 natt i april 2024
Svar från Christi Ramos, Assistant General Manager 24 apr. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Fantastiskt

Jodi L

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Just in a busy place on highway
Bodde här 1 natt i april 2024
Svar från Christi Ramos, Assistant General Manager 22 apr. 2024
Thank you for the review. We look forward to seeing you again soon!

8/10 Bra

Yamilex

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Everything was good. The only frustrating thing was that the swiping of the key to our room was giving us trouble. We were struggling to open the door. looked like the door would get kind of get stuck on the hinge to open. the pool was dirty that we could not go in. but over all
Bodde här 3 nätter i april 2024
Svar från Christi Ramos, Assistant General Manager 22 apr. 2024
Thank you for the review. We look forward to seeing you again soon!

4/10 Dåligt

Massimo

Reste med familjen
No control over the property didn’t sleep all night over people screaming at each other in the hallway never again will I stay in this hotel.
Bodde här 2 nätter i april 2024
Svar från Christi Ramos, Assistant General Manager 22 apr. 2024
We would like to offer our sincerest apologies for the noise issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention. We hope that your next visit to the area.

6/10 Okej

Cheri

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Very run down. We have stayed here many times, but this was the first time I was disappointed in the upkeep of the property
Bodde här 1 natt i april 2024
Svar från Christi Ramos, Assistant General Manager 19 apr. 2024
Thank you for your review of our hotel. You have noted some deficiencies during your stay, and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.

6/10 Okej

Jairus, San Saba

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Older hotel that was valued properly.
Bodde här 1 natt i april 2024
Svar från Christi Ramos, Assistant General Manager 22 apr. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Fantastiskt

Victor

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Its near the airport and they provide free shuttle . Room was really nice and clean looked renovated..The pool was not available bummer..I
Bodde här 2 nätter i april 2024
Svar från Christi Ramos, Assistant General Manager 17 apr. 2024
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

10/10 Fantastiskt

Sophia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent property quick drive to airport
Bodde här 1 natt i februari 2024
Svar från Christi Ramos, Assistant General Manager 17 apr. 2024
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

10/10 Fantastiskt

Susan

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
La Quinta offers complimentary breakfast. We were able to order our evening meal from a delivery service. The room was clean and spacious. The front desk staff was so accommodating, allowing me early check in & late check out
Bodde här 1 natt i april 2024
Svar från Christi Ramos, Assistant General Manager 17 apr. 2024
We appreciate your positive feedback about our hotel. As you know we take pride in catering to our guests' needs the best way possible and we look forward to your return stay.

2/10 Väldigt dåligt

Luz

Affärsresenär, Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Showers are disgusting
Bodde här 1 natt i april 2024
Svar från Christi Ramos, Assistant General Manager 15 apr. 2024
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again.

10/10 Fantastiskt

Kristina, Kalaheo

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Very convenient to the airport. Biggest shortfall is they don't have anywhere to refill a water bottle. No dispenser/fountain (like every other property and airport) and nothing whatsoever in the fitness room. They make you buy a bottle at the front desk! C'mon, it's 2024, we're trying to help the environment...
Bodde här 1 natt i april 2024
Svar från Christi Ramos, Assistant General Manager 12 apr. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Fantastiskt

Crystal

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and updated.
Bodde här 1 natt i april 2024
Svar från Christi Ramos, Assistant General Manager 12 apr. 2024
We appreciate your positive feedback about our hotel. As you know we take pride in catering to our guests' needs the best way possible and we look forward to your return stay.

10/10 Fantastiskt

Yolanda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location
Bodde här 1 natt i mars 2024
Svar från Christi Ramos, Assistant General Manager 9 apr. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Fantastiskt

Ann

No problems
Bodde här 1 natt i april 2024
Svar från Christi Ramos, Assistant General Manager 9 apr. 2024
Thank you for the review. We look forward to seeing you again soon!

4/10 Dåligt

Elsa

Reste med familjen
Gillade: Personal och service och bekvämligheter
Children crying and dogs barking half of the night
Bodde här 1 natt i mars 2024
Svar från Christi Ramos, Assistant General Manager 5 apr. 2024
We would like to offer our sincerest apologies for the noise issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention. We hope that your next visit to the area.

2/10 Väldigt dåligt

Barb

I have a sad face because our flight never made it to Austin tonight. We are stuck in Minneapolis
Bodde här 1 natt i april 2024
Svar från Christi Ramos, Assistant General Manager 24 apr. 2024
Thank you for the review. We look forward to seeing you again soon!

8/10 Bra

Michele

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från Christi Ramos, Assistant General Manager 5 apr. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Fantastiskt

Claudio

Convenient next to airport. Elevator kinda slow
Bodde här 1 natt i april 2024
Svar från Christi Ramos, Assistant General Manager 3 apr. 2024
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

10/10 Fantastiskt

Jacqueline

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love that they had a shuttle to the airport it saved from Having to call for a Uber
Bodde här 1 natt i mars 2024
Svar från Christi Ramos, Assistant General Manager 2 apr. 2024
Thank you for staying at La Quinta Inns and Suites. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to the airport. Room was very clean and comfortable. Staff was friendly and respectful.
Bodde här 1 natt i mars 2024
Svar från Christi Ramos, Assistant General Manager 1 apr. 2024
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

4/10 Dåligt

Gary

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
The pool had been out of service for some time but I was not made aware when I made the reservation. The breakfast was less than average
Bodde här 1 natt i mars 2024
Svar från Jason Mayo, General Manager 29 mars 2024
Thank you for your comments. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations. Rest assured, your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us and we hope to see you again soon.

2/10 Väldigt dåligt

Judith

Gillade inte: Bekvämligheter och boendets skick och faciliteter
Do you like a cold shower in the morning to wake you up? Then this facility is for you! NO HOT WATER TO TAKE A SHOWER!!!! Faucets don’t turn off. Breakfast sucks! Powder scrambled eggs, cold potatoes, rock-hard bagels, and tasteless waffles-pathetic! Luckily there is a Denny’s next door. I will never go to another LaQuinta Inn for the rest of my life!
Bodde här 3 nätter i mars 2024
Svar från Christi Ramos, Assistant General Manager 27 mars 2024
Thank you for your review of our hotel. You have noted some deficiencies during your stay, and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.

10/10 Fantastiskt

Danielle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel is very clean and nice. Breakfast was good and filling.
Bodde här 2 nätter i mars 2024
Svar från Christi Ramos, Assistant General Manager 26 mars 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Fantastiskt

Mario

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Although Expedia did a bait and switch on the price, location is good for the airport and it is close to a restaurant
Bodde här 1 natt i mars 2024
Svar från Christi Ramos, Assistant General Manager 26 mars 2024
Thank you for the review. We look forward to seeing you again soon!

8/10 Bra

Karen

Bodde här 1 natt i mars 2024
Svar från Christi Ramos, Assistant General Manager 15 apr. 2024
Thank you for the review. We look forward to seeing you again soon!

2/10 Väldigt dåligt

Roger

Reste med familjen
Gillade inte: Personal och service
Hotel stopped running the shuttle and stranded visitors staying at the hotel.
Bodde här 1 natt i mars 2024
Svar från Christi Ramos, Assistant General Manager 25 mars 2024
Thank you for taking the time to express your concerns regarding the experience with our shuttle during your recent stay at our location. We will be further discussing this review with our staff, so that this remains an isolated occurrence. We look forward to serving you again soon.

4/10 Dåligt

Josh

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Elevator in poor shape and full of graffiti
Bodde här 1 natt i mars 2024
Svar från Jason Mayo, General Manager 25 mars 2024
Thank you for your comments regarding your recent stay with us. We regret you experienced any problems while visiting our hotel. Your concerns have been discussed with the team, in an effort to improve our operations. We hope you return in the future and allow us to exceed your expectations.

10/10 Fantastiskt

Teresa

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fine
Bodde här 1 natt i mars 2024
Svar från Christi Ramos, Assistant General Manager 25 mars 2024
Thank you for the review. We look forward to seeing you again soon!

8/10 Bra

Gregory

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stayed at this property last Wednesday night. I had mistakenly made a reservation for Sunday night, March 17, not recognizing that the wrong date was included in the reservation. This was probably my fault and I tried to cancel this reservation later numerous times but was never successful. The Expedia cancellation process was/is totally unsatisfactory! Please call me at 214-641-0604 to discuss this further so I can continue to use Expedia as my travel website. Sincerely, Greg Wright
Bodde här 1 natt i mars 2024
Svar från Christi Ramos, Assistant General Manager 24 apr. 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Fantastiskt

Melissa

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Christi Ramos, Assistant General Manager 18 mars 2024
Thank you for the review. We look forward to seeing you again soon!

2/10 Väldigt dåligt

Marco

Bodde här 1 natt i mars 2024
Svar från Christi Ramos, Assistant General Manager 9 apr. 2024
Thank you for your review of our hotel. You have noted some deficiencies during your stay, and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.

10/10 Fantastiskt

Courtney

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
i loved the staff i wish breakfast was better? there was little options for protein.
Bodde här 2 nätter i mars 2024
Svar från Christi Ramos, Assistant General Manager 18 mars 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Fantastiskt

Jessica

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
For being a cost friendly hotel, this one is the best. Very nice, clean, and safe area.
Bodde här 2 nätter i mars 2024
Svar från Christi Ramos, Assistant General Manager 15 mars 2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Fantastiskt

Deb

Bodde här 1 natt i mars 2024
Svar från Christi Ramos, Assistant General Manager 15 mars 2024
Thank you for the review. We look forward to seeing you again soon!

6/10 Okej

Kathleen, Buda

Reste med sin partner
Nice looking pool area, food wasn't good.
Bodde här 1 natt i mars 2024
Svar från Christi Ramos, Assistant General Manager 14 mars 2024
Thank you for the review. We look forward to seeing you again soon!

8/10 Bra

Francisco

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good parking lot good pool
Bodde här 2 nätter i mars 2024
Svar från Christi Ramos, Assistant General Manager 14 mars 2024
Thank you for the review. We look forward to seeing you again soon!

4/10 Dåligt

Hannah

Reste med sin partner, Reste med husdjur
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Window latches were broken in our room, so a lot of noise came through the window. There was black and brown stuff on ceiling. The elevator had scratch graffiti everywhere and was not clean. The outside door was broken and could be opened without a card. Pretty much only the lobby was nice and clean.
Bodde här 2 nätter i mars 2024
Svar från Christi Ramos, Assistant General Manager 13 mars 2024
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again.