Familjehotell i Austintown

“The entire second floor is being renovated but the desk clerk sent us there anyway. The room smelled of mildew, the curtain wouldn't draw and the A/C wouldn't work. We brought the desk clerk up to look at the room and she put us on the third floor. The room was nicer, but the TV control was malfunctioning and the in-room coffee maker wouldn't work. Breakfast was OK. ”

“Lobby and breakfast area were clean and neat; food was fresh and tasty. Hallway carpet was torn up where there had been an apparent ice machine leak and smelled very musty with a heavy odor of disinfectant. After the first two uses, the coded room key-card didn't work and the lady at the front desk said she would let us in, but to get a new key we had to wait until that afternoon when her brother came in. The rooms were not carpeted, so we heard every step taken by the guests above us. It...

“Staff was friendly and helpful. The free breakfast was adequate, but lacked variety.”

“Clean and easy check in”

“En natts stopp för genomresa!”

“My family has stayed here multiple times and this time we were a bit disappointed. The pool needed cleaned. the bottom was brown colored, the hot tub was broken and we asked for an extra blanket and was told the hotel only had 1 extra blanket and didn’t carry any extra pillows. Staff was wonderful as usual Like i said this was my first not so wonderful review out of my last 4 stays there”