Vattenrutschkana
Se tillgänglighet

Recensioner av Macdonald Aviemore Highland Hotel

4 out of 5
Macdonald Aviemore Highland Hotel
Macdonald Aviemore Resort, Aviemore, Scotland

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 165 av 591 recensioner" "
8 - Bra i betyg. 240 av 591 recensioner" "
6 - Okej i betyg. 108 av 591 recensioner" "
4 - Dåligt i betyg. 57 av 591 recensioner" "
2 - Väldigt dåligt i betyg. 21 av 591 recensioner" "

8,4/10

Renlighet

8,0/10

Personal och service

7,8/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

6/10 Okej

Martin

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bas för utflykter i högländerna
Highland Hotel kändes lite övergivet när vi besökte det i juli. Frukostmatsalen var inte ens halvfull under vad som skulle vara rusningstiden enligt hotellet och när vi tittade in i baren, var den helt tom. Rummet var bra och uppfyllde våra förväntningar, även om rum på markplan inte är så trevligt. Korridorerna däremot kändes lite slitna. Tyvärr verkar hotellet inte anpassat för barn i yngre tonåren. Poolområdet var trevligt, men barn under 16 år får inte vistas i vare sig bastu, ångbastu eller bubbelpool. Dessutom var vattenrutschkanan inte öppen när vi besökte poolområdet. Hotellet skulle kunna vara tydligare med vilka tider den är öppen. Som ett resultat av det återstod enbart poolen för våra barn (15 och 13 år), vilket de fann mycket tråkigt. I allmänhet passar nog hotellet yngre barn bättre, eftersom det inte finns så många aktiviteter om man är mellan 8 och 16 år. Aviemore är troligen en utmärkt bas för vandring i närområdet, men då det inte var vårt huvudsakliga ärende den här gången fann vi att det var svårt att hitta någon bra restaurang i närområdet.
Bodde här 2 nätter i juli 2019

8/10 Bra

T, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra Pris - Prestanda
Vi använde hotellet som en ren övernattning och gjorde inga utflykter/aktiviteter i samband med vistelsen i Aviemore. Blev lite förvånad när det visade sig att hotellet bestod av flera hotell och att vi inte skulle bo i "huvudhotellet". Alla hotellen ligger dock i samma område så det var bara 300 meter till vårt hotell. Det är ett stordriftshotell dvs många gäster och mycket personal. Rummen var helt OK både till storlek och skick och innehöll vad man behöver utan att på något sätt vara utöver det man kan förvänta sig. Frukostbuffén var alldeles utmärkt och eftersom vi var lite tidiga så slapp vi att köa till den. Köa en kvart fick vi däremot göra till utcheckningen.

4/10 Dåligt

robert

Gillade inte: Personal och service
Bodde här 1 natt i april 2024

8/10 Bra

Gareth

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Business trip and only stayed overnight, but staff were very courteous
Bodde här 1 natt i januari 2024
Svar från Kind Regards, Resort Team Management 10 mars 2024
Gareth thank you for your review. we look forward to welcoming you back again in the near future

6/10 Okej

Pamela l

Disappointed.
For a MacDonalds hotel I was quite disappointed. The room was small, required a freshen up of the decor. Breakfast was fine and staff were friendly. But I would not stay again. Didn’t use the pool facilities so can’t comment.
Bodde här 2 nätter i januari 2024
Svar från Kind Regards, Resort Team Management 10 mars 2024
Pamela, I am sorry to hear you were not happy with your stay, please contact us directly so we can discuss this further.

8/10 Bra

CHI KONG

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Kind Regards, Resort Team Management 10 mars 2024
Thank You for your review.

8/10 Bra

Simone

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från Kind Regards, Resort Team Management 10 mars 2024
Thank You for your review.

4/10 Dåligt

Marek

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Disappointed
Old hotel, room very dark, lack of power socked next to bed very disappointing. Some customers require this. Breakfast low quality, little slice of butter for family of four. We had to ask for more. Baked beans terrible, the same with becon and sausages. Mushrooms ok and fried eggs. Overall acceptable but not encouraging to come back.
Bodde här 1 natt i november 2023

4/10 Dåligt

Verifierad resenär

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Low expectations but still disappointed
Dissinterested reception staff who struggle to use the reservation system. Bed wasn't fully made on arrival, and there was no mention of the jacuzzi being out of order even when directions were requested. Pool area dirty. Only some tv channels have sound, bizarrely. Poor quality breakfast. Restaurant serving staff were good however and the bed was comfortable.
Bodde här 1 natt i oktober 2023
Svar från Kind Regards, Resort Team Management 10 mars 2024
Anonymous, I am sorry you encountered some issues during your stay, please contact us directly so we can discuss these issues in more depth.

6/10 Okej

Alison

Reste med familjen, Reste med sin partner
Gillade: Personal och service och bekvämligheter
The property needs some refurb although large do understand it takes time. Dinner was delicious but breakfast was not good. Poor selection of vegetarian.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Martin

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Kind Regards, Resort Team Management 10 mars 2024
Thank You for your review.

8/10 Bra

Raymond

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
On arrival room was not available. Whilst waiting saw many other guests checking in. When able to check in my details on the book in sheet were totally wrong. The person dealing with me was still in training so this didn't help. Room is well equipped and toilet was in good repair. Sadly don't believe the room price was good value. Sadly since Covid many hotels are trying to recoup losses so prices go up and down depending on demand
Bodde här 1 natt i september 2023

6/10 Okej

Sarah

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Hotel staff were really lovely and breakfast was excellent however the hotel is really run down and in need of an upgrade, it didn't feel like a luxury get away, felt very budget even lacked the basics like peppermint tea
Bodde här 3 nätter i oktober 2023

8/10 Bra

sharon

Bodde här 2 nätter i oktober 2023
Svar från Kind Regards, Resort Team Management 10 mars 2024
Thank You for your review.

8/10 Bra

Margaret

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Staff were very attentive and efficient but hotel in need of a refurbishment. Hotel halls and bedroom looking very tired!
Bodde här 2 nätter i oktober 2023
Svar från Kind Regards, Resort Team Management 10 mars 2024
Margaret, thank you for taking the time to leave us a review, i will pass on your comments to our team.

2/10 Väldigt dåligt

Heather

Reste med familjen
Gillade: Renlighet
Discrimination
The reception staff were very friendly as were staff in Activity centres.,As for the restaurant, words fail me . In the 21st century we were refused entry to restaurant, being told we could sit well away from rest of diners in a lounge area . The reason being my daughter had a guide dog . It was humiliating and embarrassing and having to get a manager to explain to his abysmally trained staff about the rights of guide dog owners being allowed access to any public space , totally ruined our stay . We were challenged again at breakfast and the funny thing was another guest had a pet dog with her . Overall an awful experience and to say food in restaurant was good ? We asked for a curry and we were given what looked like a bowl of rice with a few bits thrown in . It was almost inedible and a total waste of money , also very expensive . Have stayed in Aviemore many times and have loved it . This experience was unbelievable, we were treated like second class citizens and everything was grudgingly allowed . I never want to go back to that hotel again . The staff are poorly trained and the quality of service is reflected in this . It is a shame as the resort itself has a lot to offer . The management need to take a long hard look and improve things . It is not a cheap place to stay and could be so much better
Bodde här 2 nätter i oktober 2023

6/10 Okej

Jacqui

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
A few issues with the room were dealt with by maintenance promptly. Check in was friendly and helpful. Room was small, bathroom had virtually no storage for our toiletries but walk in shower was lovely and Elemis complimentary bits were nice. Corridors were a bit drab and dull, letting the place down. Having had the option to upgrade our room and not doing so, knowing what we know now, we would have taken the upgrade option to a bigger room.
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Kenneth

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was in the centre of the town and handy for all attractions and bars.
Bodde här 3 nätter i september 2023

4/10 Dåligt

Barbara

Bodde här 2 nätter i september 2023
Svar från Kind Regards, Resort Team Management 10 mars 2024
Thank You for your review.

6/10 Okej

Euan

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Kind Regards, Resort Team Management 10 mars 2024
Thank You for your review.

6/10 Okej

Steven

Bodde här 1 natt i september 2023

4/10 Dåligt

Robert

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Dark, Dingy, Dirty & Overpriced
The room was dark and dingy, it had no light on the ceiling only 3 dim lamps. The room was not clean, the carpet looked like it had not seen a vacuum in a long time, there was cobwebs all over, stains on some of the bed pillows and furniture and walls and the wood blinds were covered in dust. The breakfast was OK but overpriced in my opinion. Only good part really was the pool, but the jacuzzi was not working and all the facilities close at 6pm which is a bit early. Overall it is overpriced and was not really a pleasant stay.
Furnishing stains
Bed pillow stains
Wall stains
Mold
Bodde här 4 nätter i augusti 2023

8/10 Bra

manu

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a pleasant stay
Bodde här 1 natt i augusti 2023
Svar från Kind Regards, Resort Team Management 10 mars 2024
Manu. Thank You for your review.

8/10 Bra

Martin

Bodde här 1 natt i september 2023
Svar från Kind Regards, Resort Team Management 10 mars 2024
Thank You for your review.

2/10 Väldigt dåligt

Gloria

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i augusti 2023
Svar från Kind Regards, Resort Team Management 10 mars 2024
Thank You for your review.

6/10 Okej

Chetan

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
The rooms are quite dated and DARK. everything is just dark in the hotel.. the lobby, the rooms .. even with all the lights switched on .. it looks a very very dated property. The restaurant is quite expensive.. for what they offer.. the staff though are quite pleasing, helpful and are always running around to keep the place going .. no complaints there.. the property can do with a makeover.. not staying again until the rooms are redone.. Not at all value for money .. for what they charge and the state of the rooms
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Kelly

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great spot
This was a great spot to stay during our Scotland trip. The staff were very friendly, the room was comfortable and clean. We would stay here again.
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Rama

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff there act as if they have given me the room for free and they have courtesy to make us leave the restaurant even after seating saying it's closed. Paid for dinner as part of hotel reservation and during check-in no one cared to mention that restaurants in the resort have to be reserved. One restaurant made us leave saying they are too busy and another refused to serve saying we are 8 mins late. I recommend stay away and look for a good place to stay. I am a Marriott guy and traveled lot of countries and never seen this kind of unfair treatment.
Bodde här 4 nätter i augusti 2023

8/10 Bra

Jennifer

Reste med familj och småbarn
Gillade: Bekvämligheter
Overall property wasnt bad but for the price I expected more. There were some issues with the phone not working and being unable to call reception. The bathroom was very dangerous due to slippery surfaces. Bedding was nice but the beds were not comfortable and the doors in the hallways were very loud and squeaky which could be heard clearly from the room. It was fine for the one night we stayed while exploring the Highland Park but it would not have been restful if we had stayed longer.
Bodde här 1 natt i augusti 2023

8/10 Bra

David

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i augusti 2023
Svar från Kind Regards, Resort Team Management 10 mars 2024
Thank You for your review.

8/10 Bra

John

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The breakfast was good, and the facilities were nice. They could use more receptacles in the rooms, especially near the bed.
Bodde här 8 nätter i juli 2023

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i juli 2023
Svar från Kind Regards, Resort Team Management 10 mars 2024
Thank You for your review.

4/10 Dåligt

Yael

Reste med familjen
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very disappointed
I wasted a lot of money on what I thought was a class hotel. The building is run down and the rooms/bathrooms are in a poor state, in need of renovation. We arrived and outside our room was a heap of dirty bedsheets which were not removed until I phoned hours later. The mattress was sagging and had zero springs. There is no fridge despite being a family room. There is no cleaning service! After much discussion with the management about how much pain my back was in and the low level of hospitality, Alex the deputy manager moved us to a better room. The other staff don’t even say hello and the leisure staff at the pool made it near impossible to gain entry. It was only a weekend stay and marred by so many issues, mainly that it is overpriced and not value for money. The staff obviously have issues and this is reflected in their service. Besides Alex, not a single staff member tried to actually help us. I would not recommend this hotel; terribly disappointing.
Bodde här 2 nätter i augusti 2023

6/10 Okej

Kim wah

Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Fern

Bodde här 1 natt i juli 2023
Svar från Kind Regards, Resort Team Management 10 mars 2024
Thank You for your review.

8/10 Bra

Ryan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från Kind Regards, Resort Team Management 10 mars 2024
Thank You for your review.

10/10 Fantastiskt

Russell

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I loved it all.
Bodde här 4 nätter i maj 2023

8/10 Bra

Tracey

Bodde här 1 natt i maj 2023
Svar från Kind Regards, Resort Team Management 10 mars 2024
Thank You for your review.

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade inte: Boendets skick och faciliteter
Very corporate and impersonal. The complex is poorly signposted and not designed for people walking.
Bodde här 2 nätter i maj 2023

8/10 Bra

Lynne

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Relaxing weekend
Comfortable stay, lovely breakfast and good choice of dishes at dinner. Staff friendly and helpful.
Bodde här 2 nätter i april 2023

10/10 Fantastiskt

Kimberley

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay - will be back
We had a great time at the hotel. The hotel was beautiful however the room was slightly outdated but was extremely clean and comfortable. All of the hotel staff were extremely helpful and couldn't do enough for you. Breakfast was really good too.
Bodde här 2 nätter i april 2023

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2023
Svar från Kind Regards, Resort Team Management 10 mars 2024
Thank You for your review.

6/10 Okej

Steve

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Could do better
At the price of these rooms I’d expect for example; bath towels rather than just two hand towels. Particularly as I only discovered the shortage on getting out of shower! Breakfast was good but missing several items for example beans, jam as the hotel had run out.
Bodde här 1 natt i mars 2023

8/10 Bra

Ewan

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2023
Svar från Kind Regards, Resort Team Management 10 mars 2024
Thank You for your review.

6/10 Okej

Kim

Reste med familjen
Gillade inte: Personal och service
Bodde här 1 natt i mars 2023
Svar från Kind Regards, Resort Team Management 10 mars 2024
Thank You for your review.

10/10 Fantastiskt

Mel

Bodde här 1 natt i mars 2023
Svar från Kind Regards, Resort Team Management 10 mars 2024
Thank You for your review.

6/10 Okej

Gavin

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Aviemore stay Feb 2023
We enjoyed our stay in Aviemore. The hotel itself though is starting to look slightly tired and dated. Staff were pleasant and the breakfast was enjoyable. I do however have the say the alcohol was very expensive. To charge £6.50 for a single of Disaronno when a full bottle costs not much more than £12 is daylight robbery!
Bodde här 1 natt i februari 2023

8/10 Bra

Dereck

Reste med familjen
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet
Great hotel room hygiene not great.
Stayed many times and children love it. Was disappointed though this time when we turned up that the hygiene in the room was not as per normal standards. Despite checking in early the staff were not able to change us to another room to allow though cleaning of the room to remove a very unpleasant odour. The staff did try to remove/mask the smell with ozone machine and air freshener. But only lasted a short while, and made the tripe time in the room unenjoyable for for the entire trip due to what smelt like vomit.
Bodde här 3 nätter i februari 2023

8/10 Bra

Gordon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2023
Svar från Kind Regards, Resort Team Management 10 mars 2024
Thank You for your review.

8/10 Bra

grant

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Liked the ease of check-in and friendly staff.
Bodde här 1 natt i januari 2023
Svar från Kind Regards, Resort Team Management 10 mars 2024
Thank You for your review.