Dear Rolf, thank you ever so much for the great review. It means a lot to us, particularly at the moment, with all the extra corona virus procedures that need to be put in place. We are so glad you enjoyed everything and it was a delight to have you here. We would love to have you here again.

Dear Dave. So lovely to have you and your friends staying with us, we are glad you had a great evening and enjoyed your walk to Loch Alvie. It is truly a beautiful setting, we are lucky to have such a great location. Hopefully we will see you again soon.

Dear Stuart, thank you for your review. Thank you for highlighting that our beds are comfortable and our rooms are spotlessly clean, we take great pride in providing a good service and great food. Sorry that you found the service at breakfast a let down. We did look everywhere to give you your breakfast, but you had disappeared.

We are very pleased that you enjoyed your stay with us and that you loved the food. We hope to see you again soon.

We are very sorry you were not able to stay for the length of time you originally booked. Our cancellation terms are very clear, being confirmed at the time of booking and are very fair in comparison to other properties. It is necessary to have a cancellation policy as we need to protect our business. These terms were accepted by you when the booking was made. If a guest curtails their stay then we are left in the difficult position of being unable to sell rooms and most of guests understand this. We are always very happy to assist with any paperwork required for insurance claims in such circumstances. We can only apologise for any confusion with breakfast orders. We, like many hospitality business have had some issues with staffing levels at times however we are pleased that this has now been resolved. Rooms are serviced on request, as we make clear at check in, We just need to know and we are always happy to accommodate. We are a country hotel, located three miles from Aviemore on a country road with almost no traffic in the evening. Our location is very clear on our information and our guests usually love being away from a busy centre and in a beautiful setting next to Loch Alvie.

Thanks for your review, we're really pleased you enjoyed your stay. We're sorry about the breakfast orange juice, our supplier had switched our usual orange juice due to availability however we quickly changed this to a much better quality orange juice. Having a building of over 300 years old can at times be a a balance to heat without overheating. We're really sorry you were cold. We're always very happy to provide any additional heaters in rooms if necessary or adjust the temperature to suit where we can to make all our guests as comfortable as possible. We are close to the train line however we generally find this doesn't affect our guests' enjoyment as the frequency is low.

Thank you for giving us a great review, we are really pleased you enjoyed your stay with us. We hope to see you again soon.

Thank you very much for your lovely review, we really appreciate you taking the time. We are so glad that you enjoyed your stay with us.

Dear Pete, thanks for your lovely review, we really enjoyed having you stay with us. We hope to have you stay with us again soon.

We are sorry you didn't enjoy your stay with us. Our property is 1700s and quite a few of the standard rooms are small, which we don't hide in the description. However they are characterful and we have renovated 90% of the bathrooms recently. We have had lots of good feedback from the sea bass dish, however it seems like your dish was not cooked to perfection, for which we apologise. We do appreciate constructive feedback and it is always best to mention any problems whilst you are in house, so that we can rectify them straight away.

Thank you for the great review, we are really pleased you had a good stay

Thank you very much for the lovely review. We would love to welcome you back again.

Thank you ever so much for your lovely review David. We are so pleased that you enjoyed yourselves here and that you loved the food. It means a lot for us to receive great reviews and spurs the team on to keep going with the brilliant service. We can't wait to have you back!

Dear Yubo, many thanks for your marvellous review. We are so pleased that you thought the food was superb and loved our location. Please do come and visit us again.

Thank you so much for your great review. It means a huge amount to be given full marks at a time of global crisis. It shows that the team is working really hard to ensure you can have the best possible stay.

Thank you for your review.

Dear Sarah, we are so glad that you enjoyed your stay with us, it really means a lot to get great feedback from our guests, it helps us continue to keep the standards high.

Dear Laura. Thanks for the great feedback, we are really pleased you enjoyed the food, atmosphere, loved the room and the staff were great. We hope to see you again.

Thank you for the great review. We really appreciate the feedback. The hotel certainly has great character, being over 300 years old. And we love to hear that the staff are friendly and the food is delicious. We hope you can come back another time.

Dear Clive, lovely to have you stay with us, and thanks for the great review. We hope you come back when you are next in the area.

Thank you very much for giving us such a great review.

Hi David, thanks for the lovely review. It was great to have you here and we're really pleased you enjoyed staying and dining with us. Hope to see you again soon.

Thank you very much for the review. The Rowan Country Tree Hotel is very much an old property, built in the 1700. We are glad that you liked it.

Thank you very much for your 5 star review. We are glad you enjoyed your stay with us.