Thanks Ella!

Glad you enjoyed the change of scenery!

Dear Lisa– we’re very sorry if you were disappointed in your stay in the budget single room. If there’s anything else you feel we could do to inform guests of the size of the room, please let us know (we did send you a reminder in case you wanted to upgrade). The room has recently been redecorated, and we have made sure it has everything that you would need for a short overnight stay. It’s great value but we would appreciate your feedback if you feel we’ve missed anything!

Thanks Sam that’s really kind of you. I’m just sorry it was such a fleeting visit and you didn’t have time to enjoy the full breakfast. Hope to see you again!

Thank you so much Nicola - lovely to meet you, your feedback and suggestions were very much appreciated! Wishing you well in your new start to 2024!

Many thanks for your positive feedback we’re glad that you enjoyed your stay! We provide a ‘make up my room’ sign for your door and are always happy to top up provisions at any time ( phone in room).

Thanks so much , we’re really pleased you enjoyed your stay!

That’s great to see - thanks Lee!

Thanks so much! We’re really glad you had a great time!

Thanks so much Marina, we really appreciate you sharing your positive experience!

Thanks so much Sheila, really glad you enjoyed your stay.

Thanks so much for your helpful and constructive feedback which we will look into. We’re really pleased that you enjoyed your stay, thanks for passing this on!

That’s great to hear, thank you!

Thanks so much for taking the time to pass on your positive experience of the hotel and surrounding area - it’s very much appreciated!

Many thanks Lorraine, for taking the time to review!

Thanks so much Gareth!

Thanks Raymond - very kind!

That’s lovely to read - thanks Pauline!

Thank you Berniece!

Thanks Penny - we really appreciate your comment and are pleased to hear that you enjoyed your stay!

Thanks so much for the feedback which made us smile ( Sylvanian - I can see what you mean!). Really good to know that you enjoyed your stay.

Good to hear that you had a pleasant stay, best wishes

Thank you for taking the time to review, we appreciate it!

Sorry the room wasn’t right for you - it is, as advertised ‘a small budget single room’ and priced accordingly. We try to remind guests and check before arrival!

Thank you for taking the time to review!

Thanks for the lovely comments and feedback. We have an accessibility statement which cover the ‘quirks of the 19C build - some rooms are more access friendly than others!

Thanks so much for your lovely feedback!

We’re so pleased to hear that you appreciated the hospitality at a difficult time. Many thanks and hope to see you again.Best wishes

Thanks Tom, we appreciate your feedback!

Many thanks for your appreciate you taking the time to review!

Hope to see you again, thanks so much for the feedback!

Thanks Howard! Very pleased to hear that you enjoyed your stay.

We are very sorry to hear this and have looked into your concerns as we were not made aware of any issues at all during your 2 day stay with us. As in the guest information under housekeeping “rooms can be serviced once per day ON REQUEST” by leaving the hanger provided outside your door. Had we been aware that you were surprised, we could have rectified this immediately. Likewise, we are given card details on booking but sometimes guests pass on further details if they wish to pay by other means ( this was not the case). Other aspects of your stay seem to have met your expectations, including the room service: we’re just very disappointed that, overall, you were unhappy.

Thanks for taking the time to feedback Eric, we appreciate it!

Thanks so much - really good to hear that you enjoyed your stay!

Very kind of you to take the time to share your experience, we’re very pleased to hear that you had a lovely stay!

Thanks so much that’s really nice to know!

Thanks Andrew, that’s great to know!

Many thanks David - hope to see you again!

We’re very happy to hear this, many thanks for your kind words.