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Recensioner av Hamlet Hotels Maidstone

3.5 out of 5
Hamlet Hotels Maidstone
802 London Rd, Aylesford, England

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 27 av 57 recensioner" "
8 - Bra i betyg. 14 av 57 recensioner" "
6 - Okej i betyg. 10 av 57 recensioner" "
4 - Dåligt i betyg. 1 av 57 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 57 recensioner" "

8,4/10

Renlighet

9,0/10

Personal och service

7,4/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

8/10 Bra

peter

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly, helpful staff. Enjoyed our overnight stay. Good breakfast. Convenient for Maidstone hospital. Room pleasant but no wardrobe or other clothes hanging space . No bedside tables.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

DANIEL

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, comfortable bed, nice TV, in room kettle, large windows that open.
Bodde här 1 natt i april 2024
Svar från xavier 21 apr. 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

6/10 Okej

Ken

Reste med familjen
Gillade: Renlighet och personal och service
We are not contractors, breakfast finished way too early for us.
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Gordon

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Independent hotel on main London Road, staff excellent lobby and downstairs nice, suite bedroom poor, windows not double glazed hence traffic noise, no blackout curtains hence security lights being on all night made the room bright and like daytime, no sound insulation hence could hear clearly room next to me talking, coughing, tv and all night snoring meaning no sleep. Not the best but has potential.
Bodde här 1 natt i mars 2024
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Fantastiskt

Anthony

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly and helpful staff, the room was lovely and the bathroom was a great size. The lounge and the restaurant area is very clean and modern with a traditional element. Would definitely stay again
Bodde här 1 natt i mars 2024
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

2/10 Väldigt dåligt

Matthew

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Dingy, noisy pipes and building creaks, super cheap tv, dirty bath and not even any bed side tables…
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Michael

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

8/10 Bra

Ron, Liverpool

Reste med sin partner
Only made up the room once during our 7 day stay.
Bodde här 9 nätter i december 2023

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great value for money
Great value. Very friendly and helpful. Clean and comfortable. Would definitely recommend.
Bodde här 1 natt i januari 2024
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good
Bodde här 1 natt i januari 2024
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Fantastiskt

Killford

Bodde här 1 natt i januari 2024
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

6/10 Okej

Verifierad resenär

Affärsresenär
One Night Stay -
Positives: Good value, friendly staff, bar open until late, ironing board in room, good location. Negatives: paid up front but on checking in hotel policy is to take your bank card and make a £1 transaction on it - odd. When I asked why as I had already paid in full on line they said it was ‘in case of damages’. I found this dubious and marginally offensive that they distrust professional guests. Also by giving your card details they could then take any payment they wish on site. I didn’t feel comfortable with this from a security point of view and wouldn’t stay again on principle.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Ashfeka

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Basheer manager is good helpful alex and xavier are also helpful. Good service recommend it highly
Bodde här 4 nätter i december 2023
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

8/10 Bra

Paul

Bodde här 1 natt i december 2023
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

8/10 Bra

Richard

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All good although some issues with the shower pressure so was unable to use it
Bodde här 6 nätter i december 2023

10/10 Fantastiskt

Ashfeka

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i december 2023
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Fantastiskt

Marion

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Lovely old place to stay all the staff were very friendly and helpful great Breakfast very central to places of interest
Bodde här 2 nätter i december 2023
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

8/10 Bra

Susan

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff here were really lovely and very helpful. We were only staying in the area as we had family nearby. Lovely seating area around reception and the breakfast was really good
Bodde här 3 nätter i december 2023
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Disappointing stay
I believe this hotel has recently been taken over and new owners still finding their feet. First room offered was incredibly basic and had old 1940s furniture. Changed room slight improvement. Staff helpful. Breakfast free but poor quality
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Jason

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

4/10 Dåligt

Martyn

Bodde här 1 natt i december 2023

8/10 Bra

Peter

Bodde här 1 natt i december 2023
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

2/10 Väldigt dåligt

Abigail

Bodde här 1 natt i december 2023

8/10 Bra

Peter

Bodde här 1 natt i december 2023
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

6/10 Okej

martin

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Jason

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Fantastiskt

Mark

Bodde här 3 nätter i november 2023
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Fantastiskt

Oliver

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly and helpful staff
Bodde här 1 natt i november 2023
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Fantastiskt

Phillip

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Fantastiskt

Paul

Bodde här 1 natt i november 2023
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Fantastiskt

Pete

Bodde här 2 nätter i november 2023
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

8/10 Bra

Stephen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Jose

Bodde här 1 natt i november 2023
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Fantastiskt

Nathalie

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Excellent value for money and very helpful staff
Very friendly and welcoming staff. Good use of technology to check in. Free car park upon registration. Very clean bedroom with all basic facilities - heating readily adjustable. Staff were extremely helpful and supplied us with iPhone charger (forgotten). We had dinner at the hotel. Pub style food menu at a very competitive price. Downstairs premises decorated with taste throughout. Great choice for breakfast.
Bodde här 1 natt i november 2023
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Fantastiskt

Robert

Bodde här 1 natt i november 2023
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Fantastiskt

eileen

Bodde här 1 natt i oktober 2023
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

6/10 Okej

William

Bodde här 2 nätter i oktober 2023

8/10 Bra

Bob van

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Good place to stay and very nice staff
Bodde här 1 natt i oktober 2023
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Fantastiskt

julian

Bodde här 1 natt i oktober 2023
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

6/10 Okej

Donna

Gillade: Rummets bekvämlighet
Gillade inte: Personal och service
Very odd hotel!!!
A very odd hotel!!! From the outside you expect a nice almost posh hotel - inside very different - you step straight into the bar area that is bland with no character At dinner they had the radio on playing techno rave music. We had to ask for menus after sitting there for a good 15 minutes. The menu in itself was different - lamb shank with pilau rice and nan bread. We opted for good old sausage and mash with gravy which was very nice but was sprinkled with dry herbs? Breakfast was nice We were in a ‘suite’ Room 120 - a strange mix of furniture, 4 poster bed which was comfortable, one 80’s looking pattern curtain that hung from the middle of the window and didn’t reach either side so the light from the car park came in and shone on the mirror all night. The windows were painted shut so you couldn’t get any fresh air in. It had a light wood effect wardrobe with no doors that was a flatpack totally out of keeping with the dark wood four poster bed. The shower was more of a light sprinkling of water, and the selection of toiletries consisted of a body cream, conditioner and a mini bar of soap! The bar lounge area was nice and to be honest it looked like the hotel may potentially being renovated as all areas didn’t seem in keeping to one another. All in all a bit of an odd mix and vibe going on and not particularly worth the money! Will not use again
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Sophie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely friendly hotel with comfy beds
Warm welcome and very friendly accommodating service. Extremely comfortable bed and large smart tv. Breakfast very good.
Bodde här 3 nätter i oktober 2023
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Fantastiskt

Ian

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My room was at rear of property and very quiet. Room was clean and bed comfortable. Very good buffet breakfast and packed lunches were available. Staff very friendly and helpful. Only downside was the room was very warm and no way of turning heat down but apparently the problem is being dealt with, fans were provided though
Bodde här 3 nätter i oktober 2023
Svar från Basheer. 15 okt. 2023
Thank you for a fanastic review and great score Ian. We are sorting out the heating issue and will be rectified very soon. We look forward to have you staying with us in near future.cheers,Basheer.

8/10 Bra

Gina

Bodde här 1 natt i oktober 2023
Svar från Basheer 15 okt. 2023
Thank you for a great score Gina. We look forward to have you staying with us in near future.cheers,Basheer.

10/10 Fantastiskt

Amanda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från xavier 17 mars 2024
Thank you for your good score and valueable feedback. We look forward to have you with us soon. cheers, Xavier.

10/10 Fantastiskt

Alan

Bodde här 1 natt i september 2023
Svar från Basheer. 23 sep. 2023
Thank you for a wonderful score Alan. Pleased to have you staying with us and in near future.cheers,Basheer.

6/10 Okej

Holly

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The hotel is in need of a massive update, very dated rooms with creaky floors. Our room was a decent size and could be really nice if it was given an update. The bathroom was clean but again everything felt quite old, except the towels, which were clean and looked new. The bathroom had a smell of drains too and the shower wasn’t the most powerful. The room had a huge bed with clean bedding, but there’s zero air-con in the rooms, there was a fan provided but it didn’t do the same job as air-con does. Carpets in the communal areas needed a good clean as they had muddy footprints. Staff were very friendly and welcoming on arrival. Check in was a bit chaotic and they tell you to use the self service but then someone has to come and help anyway, so wasn’t sure what the point was in that. We only stayed for one night and we didn’t spend much time in the room but the small amount of time was more than enough and I wouldn’t return in a hurry. For anyone needing to get ready there the rooms feel quite dark so wouldn’t recommend it. Could be a decent hotel but would say below average at present.
Bodde här 1 natt i september 2023
Svar från Basheer. 18 sep. 2023
Thank you for a valuable feed back Holly. We are intended to do all the bathrooms and add aircon very soon. We look forward to have you staying with us again in near future.cheers,Basheer.