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Recensioner av MO2 Westown Hotel Bacolod - Downtown

3 out of 5
MO2 Westown Hotel Bacolod - Downtown
Corner San Juan Luzuriaga Street, Bacolod, Negros Occidental

Recensioner

7,2

Bra

10 - Fantastiskt i betyg. 18 av 101 recensioner" "
8 - Bra i betyg. 42 av 101 recensioner" "
6 - Okej i betyg. 24 av 101 recensioner" "
4 - Dåligt i betyg. 14 av 101 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 101 recensioner" "

7,4/10

Renlighet

7,8/10

Personal och service

8,2/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

8/10 Bra

Paul

Gillade: Personal och service
The property is very convenient and the staff are very accommodating.
Bodde här 5 nätter i mars 2024

8/10 Bra

Shawn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All was good except the WiFi is bad
Bodde här 2 nätter i februari 2024

4/10 Dåligt

Roar

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ikke bo der!
Om du liker kakerlakker og dårlig service er dette et bra hotel.
Bodde här 5 nätter i februari 2024

6/10 Okej

Felix

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Quick stop
Dirty & rundown had roaches
Bodde här 1 natt i februari 2024

6/10 Okej

Angel

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
This was a fine option for a quick stay. Aircon was great working condition but the TV was difficult to operate. We had to wait an hour for the pool to be finished being cleaned, I wish they told us or gave us a warning. The restaurant connected beneath was fine. We had to seek out staff for extra toilet paper which was a bit of a hassle.
Bodde här 6 nätter i januari 2024

10/10 Fantastiskt

RAMIRO

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location
Bodde här 4 nätter i januari 2024

6/10 Okej

Adewale

Reste i grupp
The hotel is located downtown. The daily change of internet password is not convenient for the customers. The food and drink offerings are limited.
Bodde här 8 nätter i december 2023

8/10 Bra

Ryan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Comfy bed and good tv.
Bodde här 3 nätter i november 2023
Svar från Pat 16 nov. 2023
Hi sir Ryan thank you so much we appreciate your good feedback to us we can't wait for your next booking to us have a great day!

8/10 Bra

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Our Go-to place to stay
The staff is always so nice and professional. The rooms are spacious and beds are comfortable. The restaurant is just okay. The food is basic and, surprisingly, they don't seem to know how to cook rice well.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Craig

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023

8/10 Bra

Craig

Gillade: Renlighet, personal och service och rummets bekvämlighet
Better than expected
Nice big room, with all the usual amenities (that are sometimes missing in the Philippines) such as good hot water, fridge and safe. Air conditioning is only an in-wall unit, but it's a good, powerful one that is up to the task and not as noisy as most. Good pool area and open until 10pm, which is great in hot weather. Kettle and cups are provided, but not tea or coffee, so BYO,
Bodde här 2 nätter i augusti 2023

4/10 Dåligt

Nariaki

Bodde här 2 nätter i juli 2023

4/10 Dåligt

Kong Yan

Reste med sin partner
Gillade inte: Personal och service
Proximity to my activities. Check-in staff unfriendly.
Bodde här 2 nätter i juni 2023

10/10 Fantastiskt

Romeo, Burlington

Bodde här 1 natt i februari 2023

6/10 Okej

Helen

Bodde här 2 nätter i maj 2023

8/10 Bra

Helen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i maj 2023

6/10 Okej

David

Bodde här 4 nätter i maj 2023

10/10 Fantastiskt

Lourdes

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The convenience of the restaurant on the ground floor of the hotel is a plus. It save us a few walk the mall to eat a meal
Bodde här 3 nätter i mars 2023

8/10 Bra

Terry

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
It proximity to everything, food, transport, SM, markets. Not too far from the airport either
Bodde här 1 natt i februari 2023

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Liked its location. Right near major shopping center and various places to eat. Can’t think of anything that I dislike about the hotel.
Bodde här 7 nätter i februari 2023

4/10 Dåligt

Nicholas

Gillade inte: Renlighet
Needs work for a 3 star
First night the shower leaked so much there was hardly any pressure at the head. The mirrors throughout the room appears to have not been cleaned, marks and smuges like hand prints all over . A kettle was supplied but no bottled water or tea and coffee to make anything with. The decor was tired and needed refreshing. Breakfast was small but ok, served in the coffee shop attached to the hotel. Location was good for shopping, central and only a walk away from SM about the only positive I can say.
Bodde här 2 nätter i januari 2023

8/10 Bra

Haidee

Bodde här 2 nätter i januari 2023

6/10 Okej

David

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
For the money it was ok. Food downstair is not bad. It is close to mall. Not the looking hotel. Not sure if there are alot of other options. Keep an very open mind.

10/10 Fantastiskt

Kevin

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was always friendly and helpful.
Bodde här 10 nätter i september 2022

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Check-in was effortless and very efficient. All staff that I encountered were great. Room was clean, bed was comfortable. Pool area was nice. You could hear the music from the nightclub which is on the Northside of the building but never too loud. I will stay here again.
Bodde här 1 natt i augusti 2022

8/10 Bra

Ronel

Bodde här 2 nätter i augusti 2022
Svar från Glendy 10 aug. 2022
Thank you so much. Come again!

10/10 Fantastiskt

Rowell

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff are so helpful and polite. Highly recommended this place.
Bodde här 1 natt i juli 2022
Svar från Glendy 10 aug. 2022
Thank you so much for your positive feedback. Hope to see you again. Stay safe!

8/10 Bra

Rowell

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Old but fancy hotel. Highly Recommended
Bodde här 1 natt i juli 2022
Svar från Glendy 10 aug. 2022
Thank you so much. We hope to see you again. Stay safe!

8/10 Bra

Ma.Ligaya

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2022

6/10 Okej

ROBERT

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i april 2022
Svar från Glendy 30 apr. 2022
Hi there, thank you so much for taking time and for the rating. We would like to know what else we need to improve so we can give you the better stay on your next visit here in Bacolod. Your feedback is highly appreciated.

4/10 Dåligt

Paul

Bodde här 1 natt i april 2022
Svar från Glendy 30 apr. 2022
Hi there, thank you so much for taking time and for the rating. We would like to know what else we need to improve so we can give you the better stay on your next visit here in Bacolod. Your feedback is highly appreciated.

6/10 Okej

William

The bed was comfortablr. The room cinditu8n was acceptable but needs refurbishing (like the airchairs etc).
Bodde här 2 nätter i april 2022
Svar från Glendy 30 apr. 2022
Hi there, thank you so much for taking time to write a review on our property. We will try to improve our room and other amenities so we can serve you better on your future stay here. Your feedback is highly appreciated.

10/10 Fantastiskt

Suzette G.

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love everything, location, cleanliness and affordable ❤️
Bodde här 1 natt i mars 2022
Svar från Glendy 30 apr. 2022
Hi Suzette, thank you so much for your positive write up. We hope to be of your service again on your next visit here in Bacolod. Stay safe.

8/10 Bra

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2022

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Good location, but does require better cleaning and renovation. For the price I would stay in a different location. Room was very noisy to the street.
Bodde här 1 natt i februari 2020

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The drinkingbgkededrd
Bodde här 1 natt i februari 2020

8/10 Bra

Verifierad resenär

Reste i grupp, Affärsresenär
Gillade: Renlighet och personal och service
It's very near the mall. The hotel building itself is okay but may need a bit of sprucing up to make it more attractive to clients.
Bodde här 3 nätter i februari 2020

8/10 Bra

Din, MT

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff is friendly and accommodating. The facility does not offer free breakfast. Cleanliness of swimming pool is not maintained.
Bodde här 1 natt i januari 2020

8/10 Bra

Larry

Gillade: Personal och service och rummets bekvämlighet
Bodde här 3 nätter i oktober 2019

10/10 Fantastiskt

Verifierad resenär

Bodde här 4 nätter i juni 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall this hotel represented excellent value for money, the staff were helpful, friendly and polite.
Bodde här 5 nätter i juni 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location. Convenient to all shopping malls
Bodde här 1 natt i maj 2019

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
冷蔵庫の電源が切れていた、フロントに直すように連絡したが 来なかった。
Bodde här 5 nätter i maj 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The overall stay was very good. A short walk to SM mall, that has lots of food and shopping. The only thing that could use improvement is the water pressure.
Bodde här 2 nätter i mars 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 9 nätter i februari 2019

6/10 Okej

mark

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Most disappointing stay
Traffic is very noisy, rooms are not cleaned properly, has cockroaches,toilet takes 4-5 goes to flush.bed is comfy is only plus and staff are mostly good. Check in couldn’t find my booking I had to search my emails and checkout was crazy after housekeeping took my key to check room ( worried I might have drunk a drink in fridge and not paid for ) after waiting 10-15 mins I just said to reception ok that’s enough I’m not waiting any longer most ,ridiculous checkout ever
Bodde här 6 nätter i januari 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
hotel is located near the SM mall making it convenient to shop and dine
Bodde här 1 natt i januari 2019
Svar från Glendy 15 jan. 2019
Thank you for taking time and by giving our property a positive review. We hope to see you again.

6/10 Okej

Chris, Chicago

Gillade: Renlighet, personal och service och rummets bekvämlighet
This review is for second night of same stay since booked on different reservations. Still had issues with key not opening door since they didn't get locksmith.
Bodde här 1 natt i januari 2019

6/10 Okej

Verifierad resenär

Gillade inte: Renlighet och personal och service
I stayed for two nights. Location is great, as it is very close to the SM mall. The staff were also nice, the aircon worked well, and the shower was ok. However, the facilities and amenities didn't meet expectations. Upon arrival, I couldn't get key to open door. It was a normal key, not electronic. I went to front desk and the bellboy got the door open quickly on the first try, but then also couldn't when asked him to show me the trick to open it. I said they should have a locksmith change lock. No action, so had same troubles everytime opening it. Sometimes it took me up to 5 minutes to get it open and other hotel staff (different than first bellboy) had some problems when asked them to help me. Don't accept room 301 as this is too much to deal with. In addition, the tv is a large old style before flat screens. I didn't try breakfast.
Bodde här 1 natt i december 2018
Svar från Glendy 15 jan. 2019
Dear Sir/Madam: We apologize for the inconvenient that you have encounter with our room, especially with the door knob. We have already change it, we thank you for raising this problem to us. We hope to see you again in your next visit here in Bacolod City.

8/10 Bra

JARI

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Review
Shower water temperature was hard to stabilize - too hot easily. No water kettle (heater) in rooms. Hotel kitchen seemed use ham was not good, but depends what you think - maybe SPAM. Outside pool water little cold despite the hot weather. All other things seem good.
Bodde här 3 nätter i december 2018