Hotell med pool i Bacup

“The hotel and lake setting is beautiful. The spa is too expensive when you are limited to only two hours when it is extremely quiet.”

“Expecting refurbished spa disappointed with condition Six people were awaiting entry at 6.30am let in five minutes late.windows rattled from wind regularly was assigned another room which was more spacious and good.limited to two pillows for couple people offering limited support.Food was good and well presented thank you.”

“I booked a single room with twin bed but upgraded to a double bed and got a better room. The room itself was quite dark, except for first thing in the morning when the sun lit up the room and the bathroom, which was nice. The bedroom had only one central light (quite dark) and one bedside light, with no lighting over by the desk where the kettle/tea/coffee were, which was a little awkward. The bathroom was very nice, light, airy and spacious. The room itself was up and down a lot of stairs,...

“Room was clean but not the concrete staircase or window ledges. I was in 310. Enjoyed the Spa. I am a frequent guest.”

“Location perfect for our group get together - 30 mins stroll into Skipton. Breakfast good however staff need more training in replenishment of items Dinner OK - very expensive for what it was as were drinks. Service not great as order taken incorrectly meaning one of our group got his meal later than the rest - they didn't charge him for it. Reception staff very good & helpful”

“Under julem var servicen vad det gäller tillgång till mat emellan måltider obefintlig. Man hade missat att meddela köket om vår bokning av måltid på juldagskvällen. Även att vi skulle anlända mitt på dagen direkt fr flyget. Barpersonal visade en ifrågasättande attityd när vi hänvisades dit av receptionen. Vilka är ni?? Vi har slut på mat nu. Det finns ingenting. Så bemötte man oss i baren där det fanns enbart alkohol.Andra gäster reagerade negativt på kökspersonalens bemötande då vi flugit på...