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Recensioner av Kootenay Lakeview Resort, BW Signature Collection

3.5 out of 5
Kootenay Lakeview Resort, BW Signature Collection
1285 Queens Bay Road, Balfour, BC

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 222 av 394 recensioner" "
8 - Bra i betyg. 111 av 394 recensioner" "
6 - Okej i betyg. 37 av 394 recensioner" "
4 - Dåligt i betyg. 15 av 394 recensioner" "
2 - Väldigt dåligt i betyg. 9 av 394 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Yevhen

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All good
Bodde här 1 natt i maj 2024
Svar från Jesse 12 maj 2024
Thanks Yevhen!Glad you enjoyed and hope to see you again!-Jesse

10/10 Fantastiskt

Yonggyoo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
So quiet, great view from the room, hot tup...
Bodde här 2 nätter i maj 2024
Svar från Jesse 11 maj 2024
Thank you Yonggyoo!Glad you enjoyed, and hope to see you again!-Jesse

10/10 Fantastiskt

Edward

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful, quiet experience. The room was comfortable spacious and well kept. Gorgeous view of Kootenay Lake and the mountains.
Bodde här 1 natt i maj 2024
Svar från Guest Services Manager 10 maj 2024
Hi Edward,Thank you for your review.We are so pleased to hear you enjoyed your stay with us.I hope we can welcome you back again soon.Wamrest regards

10/10 Fantastiskt

Rebecca

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Absolutely beautiful location! Staff was very pleasant and knowledgeable!
Bodde här 1 natt i maj 2024
Svar från Guest Services Manager 7 maj 2024
Hi Rebecca,Thank you for your review.We are so pleased you enoyed your stay with us.I hope we can welcome you back again soon. Warmest Regards.

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Guest Services Manager 23 apr. 2024
Hi Michael,Thank you for your review.We are so happy you enjoyed your stay with us.I hope we can welcome you back again soon.Warmest regards.

10/10 Fantastiskt

Jade

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The view is sooo amazing! The hotel inside is clean, the hot spring is also clean. The place is quiet, I have a wonderful stay in here.
Bodde här 1 natt i mars 2024
Svar från Guest Relations Manager 16 apr. 2024
Hi Jade,Thank you for taking the time to review you stay.I'm pleased you were able to enjoy the view as the natural beauty of this area is quite a sight to see. Being close to the hot springs is pretty good too. I hope we see you again soon!

10/10 Fantastiskt

Tabitha

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful place! All rooms have lake view. Very clean.
Bodde här 2 nätter i april 2024
Svar från Guest Services Manager 10 apr. 2024
Hi Tabitha,Thank your for yor reivew.We are so pleased to hear you enjoyed your stay with us.I hope we can welcome you back again soon.Wamrest regards.

10/10 Fantastiskt

John, Spokane Valley

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
In the "off season" the rates are reasonable. It was quiet in February.
Bodde här 1 natt i februari 2024
Svar från Guest Services Manager 5 mars 2024
Hi John,Thank you for your review.We are so pleaed to hear you enjoyd your stay with us.I hope we can welcome you back again soon.Warmest regards.

10/10 Fantastiskt

Barbara

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful lobby and our room was quite attractive, clean and comfortable. There was significant snow overnight and the manager was very kind and concerned for our safety. She shoveled by hand those places we walked. We did have a microwave in the room. Lobby is a separate building and is spacious with multiple tables and chairs and a simple continental breakfast. All within the walls of a clean, fragrant ten year old log cabin building which equals that in Glacier Park. It has so many windows which enhanced the wintry view. The well kept condition of the facilities reflect how well they are loved. I would definitely return.
Bodde här 1 natt i januari 2024
Svar från Guest Services Manager 19 jan. 2024
Hi Barbara,Thank you for your review.We are pleased you enjoyed your stay with us.I hope we can welcome you back again in the near future.Warmest regards.

10/10 Fantastiskt

Brent

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Guest Services Manager 19 dec. 2023
Hello,Thank you for your review.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Warmest regards-Guest Relations Manager-

10/10 Fantastiskt

Clwyd

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A Great Overnight Stop
We arrived very much in the off season but all the facilities we needed for our one night stay available. On arrival our check-in with Anook was straightforward and delightful whilst breakfast and check-out with Jesse was also enjoyable- both were friendly and gave us the feeling of being valued guests. The room was clean, comfortable and gave a wonderful view of the lake. Parking was great - within 10 paces of our room so transferring luggage was easy. The sort of place you'd wish you could stay a bit longer.
Bodde här 1 natt i oktober 2023
Svar från Guest Relations Manager 20 okt. 2023
Hi Clwyd,Thank you for taking the time to review you stay.I am pleased to hear our team was friendly and you found our rooms to be clean and comfortable. I hope we see you again soon!

10/10 Fantastiskt

Barbara

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly, helpful staff and beautiful location. Good value for the amenities
Bodde här 1 natt i oktober 2023
Svar från Jesse 8 okt. 2023
Thank you Barbara,Glad you enjoyed and hope to see you again soon!KLR

10/10 Fantastiskt

Loretta

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The setting was so beautiful and it was so quiet and peaceful
Bodde här 1 natt i september 2023
Svar från Jesse 1 okt. 2023
Thank you Loretta - Glad you enjoyed and hope to see you again soon!

10/10 Fantastiskt

Darcy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front desk staff very friendly, room was totally clean. I had a awesome weekend stay, very relaxing atmosphere, which I needed. If I'm out that way again will definitely stay again
Bodde här 2 nätter i september 2023
Svar från Guest Services Manager 26 sep. 2023
Hi Darcy,Thank you for your review.We are pleased you enjoyed your stay with us.I hope we can welcome you back again soon.Warmest regards.

10/10 Fantastiskt

Denis

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great view
Great view. Spacious rooms.
Bodde här 1 natt i september 2023
Svar från Guest Services Manager 26 sep. 2023
Hi Denis,Thank you for your review.We are pleased you enjoyed your stay with us.I hope we can welcome you back again soon.Warmest regards.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2023
Svar från Guest Services Manager 26 sep. 2023
Hi,Thank you for your review.We are pleased you enjoyed your stay with us.I hope we can welcome you back again soon.Warmest regards.

10/10 Fantastiskt

Brandy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great experience staying here! All the staff were friendly, the room was clean and the property is beautiful!! We had a Lakeview room that was absolutely GORGEOUS!!! We will be back! ❤️
Bodde här 1 natt i september 2023
Svar från Guest Services Manager 4 sep. 2023
Hi Brandy,Thank you for your perfect review.We are so happy to hear your enjoyed your stay with us.We look forward to welcoming you back again soon.Warmest Regards.

10/10 Fantastiskt

Kristina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love this resort. I will be back again and again. Beautiful property. Stunning views. Clean and quiet rooms. And I love the balcony!
Bodde här 1 natt i september 2023
Svar från Guest Services Manager 4 sep. 2023
Hi Kristina,Thank you for your perfect review.We are so happy to hear your enjoyed your stay with us.We look forward to welcoming you back again soon.Warmest Regards.

10/10 Fantastiskt

Jan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful grounds, very clean and new looking up to date room, great pillows, very friendly helpful reservation staff..
Bodde här 1 natt i augusti 2023
Svar från Jesse 17 aug. 2023
Thanks Jan!Happy to get you a BW membership and glad you had a great stay!

10/10 Fantastiskt

Scott

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Guest Relations Manager 21 aug. 2023
Hi Scott,Thank you for your review.I hope we see you again soon!

10/10 Fantastiskt

Diane

Bodde här 1 natt i augusti 2023
Svar från Guest Services Manager 4 sep. 2023
Hi Diane,Thank you for your perfect review.We are so happy to hear your enjoyed your stay with us.We look forward to welcoming you back again soon.Warmest Regards.

10/10 Fantastiskt

Angelle

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Outstanding lake view!
Bodde här 1 natt i augusti 2023
Svar från Guest Services Manager 14 aug. 2023
Hi Angelle,Thank you for your review.It sure in an amazing view, we are happy you enjoyed it.I hope we can welcome you back again soon.Warmest regards

10/10 Fantastiskt

Janice

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Guest Services Manager 14 aug. 2023
Hi Janice,Thank you for your review.I hope we can welcome you back again soon.Warmest regards

4/10 Dåligt

shirley

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
interesting on the course
Bodde här 1 natt i augusti 2023
Svar från Guest Services Manager 8 aug. 2023
Hi Shirley,Thank you for your review.I hope we can welcome you back again soon.Warmest regards

10/10 Fantastiskt

Brenda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful location. It was so quiet and peaceful. We enjoyed our stay, it was a highlight of our summer.
Bodde här 2 nätter i juli 2023
Svar från Guest Services Manager 8 aug. 2023
Hi Brenda,Thank you for your review.We are happy you enjoyed your stay with us.I hope we can welcome you back again soon.Warmest regardsGuest Service Manager

10/10 Fantastiskt

James

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is very quiet with friendly professional staff. The continental breakfast was a nice treat. Nice to have Starbucks coffee in the rooms.
Bodde här 3 nätter i juli 2023
Svar från Guest Services Manager 2 aug. 2023
Hi James,Thank you for your review.We are pleased you enjoyed your stay with us.I hope we can welcome you back again soon.Warmest regards

10/10 Fantastiskt

TR

Reste i grupp
Gillade: Bekvämligheter
Nice view of the lake. Beds very comfortable and the continental breakfast was good.
Bodde här 1 natt i juli 2023
Svar från Guest Relations Manager 31 juli 2023
Hi,Thank you for your review.I'm pleased to see that you enjoyed the views, the bed, and the breakfast. I hope we see you again soon!

8/10 Bra

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very quiet.
Bodde här 1 natt i juli 2023
Svar från Guest Relations Manager 28 juli 2023
Hi Robert,Thank you for your review.I'm happy you found our place to be quiet.I hope we see you again soon!

10/10 Fantastiskt

Dominika

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely quiet place to spend the night. Great views of the lake!!
Bodde här 1 natt i juli 2023
Svar från Guest Relations Manager 25 juli 2023
Hi Dominika,Thank you for your review.I'm pleased you enjoyed a quiet stay with us and got to take in the view. I hope we see you again soon!

8/10 Bra

Len

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juli 2023
Svar från Guest Relations Manager 25 juli 2023
Hi Len,Thank you for rating your stay with us.I hope we see you again soon!

10/10 Fantastiskt

john

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
sscenery outstanding
Bodde här 1 natt i juli 2023
Svar från Guest Relations Manager 25 juli 2023
Hi John,Thank you for your review.I'm please you enjoyed the natural beauty of this area, and I hope we see you again soon!

10/10 Fantastiskt

Lennie

Bodde här 1 natt i juli 2023
Svar från Guest Services Manager 8 aug. 2023
Hi Lennie,Thank you for your review.We are happy you enjoyed your stay with us.I hope we can welcome you back again soon.Warmest regards

10/10 Fantastiskt

William

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Just down the street from the ferry. Excellent views and very nice staff. Quiet and secluded....great place to stay.
Bodde här 1 natt i juni 2023
Svar från Guest Services Manager 4 juli 2023
Hi William,Thank you for your review.We are pleased to hear your enjoyed your stay with us.I hope we can welcome you back again soon.Warmest regards.

10/10 Fantastiskt

Patricia

Bodde här 1 natt i juni 2023
Svar från Guest Services Manager 4 juli 2023
Hi Patricia.Thank you for your review.We are pleased to hear your enjoyed your stay with us.I hope we can welcome you back again soon.Warmest regards.

10/10 Fantastiskt

dany

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juni 2023
Svar från Guest Services Manager 29 juni 2023
Hi Dany,Thank you for your review.We are pleased you enjoyed your stay with us.I hope we can welcome you back again soon.Warmest regards.

10/10 Fantastiskt

Diana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från Guest Services Manager 29 juni 2023
Hi Diana,Thank you for your review.We are pleased you enjoyed your stay with us.I hope we can welcome you back again soon.Warmest regards.

10/10 Fantastiskt

SANDRA

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gorgeous view! Very clean and friendly staff! Highly recommend.
Bodde här 1 natt i juni 2023
Svar från Jesse 17 juni 2023
Thank you for the review Sandra!Hope to see you again soon!Jesse

10/10 Fantastiskt

Susan

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was well maintained and clean. We enjoyed our stay.
Bodde här 1 natt i juni 2023
Svar från Jesse 17 juni 2023
Thanks Susan - glad you enjoyed!Until next time then,Jesse

10/10 Fantastiskt

Cam

Reste i grupp
Gillade: Renlighet och personal och service
This is a lovely property in a spectacular setting. Very peaceful and relaxing. The staff were extremely pleasant to interact with. We will be back.
Bodde här 2 nätter i maj 2023
Svar från Guest Services Manager 6 juni 2023
Hi Cam,Thank you for your review.We are happy to hear you enjoyed your stay with us.I hope we can welcome you back again soon.Warmest regards.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2023
Svar från Guest Services 29 maj 2023
Hi,Thank you for your review.We hope to see you again in the near future!

10/10 Fantastiskt

Sandi Jo

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
The people in the office very kindly we will be back
Bodde här 1 natt i april 2023
Svar från Guest Services Manager 11 apr. 2023
Hi Sandi,Thank you for your review.We are happy to hear you enjoyed your stay with us.I hope we can welcome you back again soon.Warmest regards

10/10 Fantastiskt

Deena, Post Falls

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i mars 2023
Svar från Jesse 28 apr. 2023
Thanks Deena!Glad you enjoyed!

10/10 Fantastiskt

Jennifer

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely stunning views. Clean and comfortable room. Hot tub had jets and was also clean and easily accessible. Staff was friendly and accommodating
Bodde här 1 natt i mars 2023
Svar från Guest Services Manager 11 apr. 2023
Hi Jennifer,Thank you for your review.I am happy to hear your stay was clean and comfortable.I hope we can welcome you back again soon.Warmest regards

10/10 Fantastiskt

Belkis Valentina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The front desk guy was so kind and helpful !!! I'll come back to this hotel for summer!!! Rooms were so clean and quiet.
Bodde här 1 natt i mars 2023
Svar från Guest Services Manager 11 apr. 2023
Hi Belkis,Thank you for your review.We are happy to hear you enjoyed your stay with us.I hope we can welcome you back again soon.Warmest regards

10/10 Fantastiskt

Dmitriy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Kootenay Lakeview Resort was great! Beautiful view, fantastic staff. Jessie the hotel manager deserves beyond 5 stars. Our only gripe is the breakfast was lackluster. Toast with coffee is not exactly a breakfast. But overall, we will be back!
Bodde här 2 nätter i januari 2023
Svar från Guest Relations Manager 26 jan. 2023
Hi There,Thank you for your review. Were so glad you enjoyed your stay with us. We very much look forward to your next visit!

6/10 Okej

Judy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice facility & fabulous view!
Great view, lovely room, pleasant staff! But please, the coffee (both in/room and in breakfast room) was dreadful and the continental breakfast was disappointing for the price.
Bodde här 1 natt i oktober 2022
Svar från Guest Services Manager 10 okt. 2022
Hi Judy, Thank you for your review. We are glad to know that you had a pleasant stay and enjoyed the view. By letting us know what you liked and how we can improve you are helping us deliver a superior guest experience in the future. I hope we will see you again soon!

6/10 Okej

Carolyn

Reste med familjen
Gillade: Renlighet och personal och service
Clean room. Nice view of the lake. VERY simple continental breakfast. Not a “resort” type accommodation. Pricey for what is available.
Bodde här 2 nätter i oktober 2022
Svar från Guest Services Manager 10 okt. 2022
Hi Carolyn, Thank you for your review. We are glad to know that you had a pleasant stay and enjoyed the view. By letting us know what you liked and how we can improve you are helping us deliver a superior guest experience in the future. I hope we will see you again soon!

10/10 Fantastiskt

James

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location was good for surrounding attractions and it is dog friendly. Places to walk as well.
Bodde här 2 nätter i september 2022
Svar från Guest Relations Manager 6 okt. 2022
Hi James,Thank you for your review.I'm happy you enjoyed your stay and enjoyed bringing your dog with you. We've got quite a bit of land here to take advantage of. I hope we see you both again soon.

8/10 Bra

Karma

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i oktober 2022

8/10 Bra

Darren

Bodde här 1 natt i september 2022