Hi Paul,Thank you for your review, we are glad to hear you enjoyed the great views and relaxing sounds of the river. If you would prefer a bit more space, perhaps you might like our Seabed lodges. They are much larger and are full of tech to make your stay that much more amazing! I'm sorry to hear that the check out experience wasn't what you had expected. Our usual check out time is 10am and our late check out time is 11am, and this costs 11.95. The late check out has to be pre-arranged before the day of departure. There are charges for this but as you mention here, we are happy on occasions to discount from the full amount. The lodges are cleaned to a very high standard, so it does take a little longer to get them ready and sparkling for the next guests.We do hope to welcome you again to Woodlands, so please do contact us for your return guest deal!Best wishes,Rebecca

Hello GaelleSorry to see that you thought our Riverbed was not warm enough for your stay, our team did go over to help you at night and noticed the heating was working and the lodge was warm, so gave you once of our heaters to add extra heat for you. Our Duty manger went to your lodge after you left and also reported that the heating was on full and the lodge was very warm. I am so sorry this was not up to your standard it was -5 outside during your stay which would have made it feel a lot colder but our lodges are normally nice and toasty for our guest. Our guest normally love the winter months when the sky's are clear and you can see all the stars and even the northern lights Aurora.

Thank you for your lovely review. All the best, Lorna

Thank you for your lovely review and hope to see you back at Woodlands again soon. All the best, Lorna

Thank you for your review and gland you enjoyed your stay. Hope to see you back again soon to Woodlands. All the best, Lorna

Thank you so much for your lovely review and hope to see you back at Woodlands again soon. All the best, Lorna

Hello Andrea - thank you for your lovely review, our guests can add early and late check ins to their booking, I am sorry this was not passed to you. All the best, Lorna

Hi Jessica,Thank you so much for your review, we are glad you enjoyed your stay with us! We do hope to welcome you back in the future!Best wishes,Rebecca

Thank you for taking the time to leave a review. All the best, Lorna

Hi Connie,Thank you for your lovely review! We do hope to welcome you back again soon!Best wishes,Rebecca

Hi Crystal,Thank you for your great review!Best wishes,Rebecca

Thank you for the great review!

Thank you for the fantastic review Sarah, we are so happy to hear you loved your time at Woodlands - we will hopefully welcome you back again soon!

Hi NathanaelThank you for your kind review

Hi MichaelThank you very much for staying with us and thank youi for your review, we do hope to see you again sometimeKind regards

Hi Garry,Thank you for taking the time to write this review and I'm incredibly sorry that you were unhappy with your experience at RiverBeds Luxury Wee Lodges. You're absolutely right to say that there is a difference between RiverBeds 1 - 4 and 5 - 12. RiverBeds 1 - 4 are the newest additions to the Woodlands Estate, meaning the trees and foliage surrounding this area haven't had the same amount of time to mature and spread. They do, however, overlook the river and in many ways, there are a whole host of reasons why our upper lodges are even more fabulous than the lower lodges. The majority of RiverBeds "upper" guests absolutely love the experience because they're more spacious and even have an indoor dining table. In fact, many of our returning guests request to stay in RiverBeds upper lodges.I am, however, very sorry to hear that you feel mislead by our advertising and I will personally see to it that we make this issue more apparent in our advertising going forward.Thank you again for taking the time to provide this review / feedback. Please feel free to contact me if you would like to discuss the matter further.Warm regardsPaula

Hi Melissa,Thank you for your fantastic review, we are thrilled you enjoyed your stay!Best wishes,Rebecca

Hi Annemichelle,Thank you for your great review, we hope to welcome you back soon!Best wishes,Rebecca

Thank you Cindy for your review and hopefully we'll see you againKind regards

Hi Charaine,Thank you for taking the time to leave us a review. We do hope to welcome you back again here at Woodlands!Best wishes,Rebecca

Hello Jon - thanks for taking the time to leave your review with us, and glad you enjoyed your stay! I am not sure you would manage to book a Riverbed like ours in the Glencoe area for 100 and with the added extra of the hot tubs and complimentary breakfast basket too. You can sign up for our offers page and grab a late deal for your next visit. All the best, Lorna

Hello ClareSo sorry you never enjoyed our wee riverbed lodges, maybe next time try our bigger Seabeds which have a separate shower and toilet area. Which also has a lounge area and kitchen area. Our breakfast baskets are praised by our guests so sorry it wasn't to your taste, we do cook our pastries every morning. Usually we like to be in the background and leave our guests to enjoy the nature and lodges to themselves but we are always on hand if needed. All the best, Lorna

Hi KimberlyThank you so much for your kind words and we are very happy that you enjoyed your stay here and hope to see you again soon.

HiThank you for taking time out to post this review and hope to welcome you back here in the future

Hi SamuelThank you very much for your kind words and we do look forward to welcoming you backKind regardsChris

Hi Justine,Thank you very much for taking time out to write this wonderful review. Sadly we cannot do much about the Midges although we have midge machines. The best time to visit outside of bug season is April May and after September

Hello Kelsey - thank you so much for the lovely review and glad you enjoyed your stay. Hope to see you back at Woodlands soon. All the best, Lorna

Hi Phillip Thank you for taking time out to review your stay with us and hope to see you back soon

Hi Alexander Thank you for your review and kind words

Hi Sophie Thank you very much for your kind words and glowing review. Block out blinds are being looked into but is difficult to stop light bleeding round the edges

Thank you so much for your lovely review Vincent. We look forward to welcoming you back soon!

Thanks for the 10/10 review. Hope to see you back at Woodlands soon. All the best, Lorna

Thank you for your review

Good evening Thank you very much for your kind words and praise, we do look forward to welcoming you back

Thank you for your review

thank you for your feedback

Hi Molly, Thank you very much for your kind words and recommendation, it is greatly appreciated by our team here at Woodlands. We hope that you will be able to return sometime to try out our activities.

Hi Caroline Thank you very much for taking time out to post a review, we are so happy that you had a good Christmas with us. We look forward to welcoming you back at some stage.

The team at RiverBeds are so pleased to know you enjoyed your stay. We do work hard on making magic here!

Thank you so much for taking the time to review us Mark! We're so pleased you had a great time and look forwards to welcoming you back!

Thank you so much for taking the time to leave us a review! We're so pleased to hear you had a fantastic stay and enjoyed the hot tub. It is really just that little bit of extra luxury that makes your stay more memorable! We're looking forwards to welcoming you back - hopefully soon!

Thank you so much for taking the time to review us! We do hope you had a magical stay and look forwards to welcoming you again soon!

Thank you so much for your lovely review Alicia! We're happy to hear you had a lovely stay with us here!

Thank you so much for leaving such a fantastic review Stuart! We think the riverside setting is really special and we're glad to hear you do too! I hope you had a starry night to enjoy the hot tub? We do fantastic discounts for multi night stays so hopefully you can take advantage of these next time you book! See you again soon!

Thank you for your feedback and we are delighted you liked our Breakfast. Hope to see you back soon. All the best Lorna