Hotell med pool i Ban Na Thung

“We stayed one night when passing through. We had booked a deluxe room with 2 queen beds, and it said it was for 4 persons in the booking. We are family with 3 children, 14, 12 and 7 years. So we expected to pay extra for the fifth person. When we came they forced us to book yet an other room with 3 beds. Because they thought the 4 person room wasn't enough. So we ended up paying for 7 beds. When I complained about this they were not willing to help us. They just blamed hotels.com. They could not...

“Toppen trevlig personal i receptionen, dessvärre var restaurangen ett riktigt bottennapp, tog lång tid att få maten ( personalen sa att dom hade problem med sitt it system), kanske inte hela världen, men sedan får vi in kall mat och får inte in maten samtidigt, dessutom dyr restaurang med thailändska mått mätt, ta en promenad på 10 minuter så hittar ni säkert något trevligare ställa att äta på”

“What a disappointment our one night stay was. We expected a very nice resort (at the price we paid, we should have those expectasions!) but the impression we got was all but good. We were greated by very friendly staff at the reception and that was all the positives with our stay. The two bedroom house was not at all as the impression we got when we made the booking. First, it was very damp which could have easily been avoided if someone would have bothered. The cleaning was horrible and we...

“Poolen var skön men den behöver uppdateras då det saknades en massa kakel mm. Sänglinne a behöver bytas då de glider runt. De ligger inte kvar. Dörren i till toa gick knappt att skjuta upp eller stängas. Kaffe och te på rummet saknades. Där fanns vatten och vattenkokare. Men för en natt fungerade det bra.”

“The staff were very kind, sweet, and helpful. The property itself was fine, but the tents and pool could use some maintenance and improvement.”

“Vi bodde i deras bästa rum. Mycket bra rum. Suverän dubbelsäng och bra badrum wi-fi bra. Poolen är liten med ok. Frukost mindre intressant”