Hotell i Bancroft

“Such a great stay and the owners have wonderful communication! Very kind and easy to work with! 10/10 would recommend. ”

“Everything was great from customer service to cleanliness. ”

“It was a pleasure to stay. Excellent afternoon and morning staff. Cheers for Kyle and Cassie. Friendly and professional. We had an early flight so we spent the night at the BW. I’ve never been disappointed with this chain anywhere in the world. Convenient eating places you can walk to. 24 hour Seattle coffee choices. There is a clean workout room. All around great stay!”

“Clean rooms ”

“This was a nightmare from the time I walked in to check in. At check in the man asked if I had a pet? I said no, my boyfriend has an ADA service animal. He asked a lot of illegal and HIPPA violations questions, he also asked me to have the dog preform his duties, very illegal as well. He tried to charge me a pet fee again very illegal. Knowing my boyfriend needs his ADA dog and when I booked I asked for an assisable room, he decided to continue to be rude and gave us the farthest back room,...

“The parking lot wasn’t well cleared of snow and ice.The fitness center is a joke. The treadmill was broken and the recumbent bike was so unstable I thought I would fall over. No complimentary breakfast. The towels were so thin and small, I thought the bath towel was a hand towel. If you’re bigger than a size 6 it might not wrap around you. Staff was friendly and the restaurant is decent. You will find the same foul mouthed regulars drinking at the bar nightly though. ”

“Driveway in was flooded and blacktop in one area all chewed up. Hotel under remodel and will be beautiful. Staff all great and so friendly”

“Nice hotel. Clean and comfortable. ”

“The room was dirty. I ended up staying at the Baymont but that was not much better. The window would not shut all the way and the wind was blowing in making the room cold. I had to turn the heat up to 84 to keep warm. There wasn’t a remote for the television and when I called the front desk and told them they told me they didn’t have any. I will never stay here again. ”

“Friendly desk clerk at check-in. Breakfast selection was great and room was nice. Would stay again.”

“I already sent a review, but I'll do it again because it was so bad, the hotel smelled like a skunk was inside, the service was horrible, I had a 3 day stay and they didn't clean the room once even after I asked them to. I had to get upset for them to give me a clean set of towels on the third night. absolutely horrible!!! I don't think I'll ever use Expedia again.”

“I wasn’t able to stay in the room because they demanded a $200 deposit on top of the nightly rate which I didn’t have. They told me it’s too late to cancel so I was turned away. ”

“Yes”

“Top notch”

“When we first arrived, the lobby was not clean and the staff had a hard time checking me in. It took about 15 minutes to finally get checked in. She was apologetic, but still was not ”