We stayed here for 7 days . Fir the first 4 we were upgraded to a deluxe room . The water from the shower would travel around the tub and wet the flower and floor towels . In fact , the bathroom in the normal superior room had a separate shower outside the tub and hence did not have this problem. The customer care supervisor replied in writing that they had providdd towels to soak up water running around the tub😡!! Rated as 5 star, there were only 2 bottles of drinking water per day. The aircon controls of the superior room would not work. When I requested for a print out of 3 pages of my boarding pass , they said they would charge 10 bahts for 3rd page ! The place is located close to Nana plaza and several eateries there