Probably the worst service-minded hotell I've been at. Receptionstaff were almost arrogant and just didn't help. No lightbulp in the bedside lamp and had to request it 3 times within 24 hours before we got it. Asked for soap for the toalet but no, they don't have it, so ok off to 7/11. The bed was quite soft but the room in general was very worn out. It's about 10 minutes drive from the airport which is good but we had to wait about 50 minutes for the shuttle. Nice size pool but be carefull of broken sharp tiles. The breakfast was basic as most Thai hotels but the staff just wanted to pack away everything as soon as possible, often 30 minutes early which meant that customers coming after the last 30 minutes, which happens often if you come on a late flight have little left to eat, especially as the staff start eating it as well. I would prefer a tent in the park than this place.