Dear Mikael,Thank you for your kind review.Regards,Winai MoonsriGuest Experience Manager

Dear Patrik,Thank you for taking the time to leave a review about your recent stay at Novotel Bangkok Suvarnabhumi Airport. We truly appreciate your kind words regarding our service and pool facilities. If there is anything specific you would like us to address or improve upon, please do not hesitate to let us know. We value your feedback and will take it into consideration for future enhancements.Once again, thank you for choosing our hotel for your quick stopover. We hope to have the opportunity to welcome you back in the future.Best regards,Winai MoonsriGuest Experience Manager

Dear Roland,Thank you for staying with us and for the kind review.Regards,Winai MoonsriGuest Experience Manager

Dear Jens,Thank you for a high score rating.Regards,Winai MoonsriGuest Experience Manager

Dear Haken,Thank you for your review. At Novotel we offered 24 hours stay at a charge of 1 night. Guest can get the room upon arrival and no need to wait till 14:00hrs. If you have an early arrival flight at 5:00am and need to sleep badly. Our hotel is suitable for a passenger from a long-hauled flight. The comment on food at sport bar will be pass on to the kitchen team for further improvement. We thank you for your kind support and hope to get another chance to welcome. you.Regards,Winai MoonsriGuest Experience Manager

Dear Caroline,Thank you for choosing our hotel location. We hope to see you again.Regards,Winai MoonsriGuest Experience Manager

Dear Asa,Thank you for your kind and generous review.Regards,Winai MoonsriGuest Experience Manager

Dear Erik,Thank you for your review.Regards,Winai MoonsriGuest Experience Manager

Dear Said,Thank you for your kind review.Regards,Winai MoonsriGuest Experience Manager

Dear Camilla,Thank you for staying with us and I do apologize that the room wasn't up to your expectations. I will have the team to inspect and deep clean room.2415 urgently, to avoid the same disappointment. Your kind support means a lot to us, and we hope to welcome you back once again.Regards,Winai MoonsriGuest Experience Manager

Dear Jonas,Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon.Sincerely,Mongkol Somprasong

Dear Jonas,Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon.Sincerely,Mongkol Somprasong

Dear Ewa,Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon.Sincerely,Mongkol Somprasong

Dear Mikael,Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon.Sincerely,Mongkol Somprasong

Dear Staffan,Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon.Sincerely,Mongkol Somprasong

Dear Gary, Thank you for your kind feedback. We are delighted to hear that you found it easy to get to our hotel from the airport and that you enjoyed your stay with us. Ensuring convenience and providing a pleasant experience to our guests are our top priorities. We look forward to welcoming you back at Novotel Bangkok Suvarnabhumi Airport. Best regards, Winai MoonsriGuest Experience Manager

Thank you for your kind review.Regards,Winai MoonsriGuest Experience Manager

Dear Geoffrey, We appreciate your feedback. At Novotel Bangkok Suvarnabhumi Airport, we strive to provide a modern and exceptional experience for our guests. We regret to hear that we fell short of your expectations during your recent stay. Your comments are valuable to us as we continuously work to improve our services. Thank you for sharing your thoughts with us. Best regards, Winai MoonsriGuest Experience Manager

Dear Amy, Thank you for your kind words! We are delighted that you enjoyed your stay with us at Novotel Bangkok Suvarnabhumi Airport. Our 24/7 check-in service aims to provide convenience to all our guests. It's wonderful to hear that our staff's helpfulness and the hotel's location met your expectations. We are glad you found our shuttle service convenient. We look forward to welcoming you back soon! Warm regards, Winai MoonsriGuest Experience Manager

Thank you for your kind review.Regards,Winai MoonsriGuest Experience Manager

Dear Graham, Thank you for sharing your feedback with us regarding your recent stay at Novotel Bangkok Suvarnabhumi Airport. We are delighted to hear that you found our hotel's location convenient for your layover between a late-night arrival and an early morning departure at BKK airport. Our team is dedicated to providing a pleasant and accommodating experience for all our guests, and we are pleased that you found our staff to be nice, friendly, and helpful in assisting with your wheelchair needs. At Novotel Bangkok Suvarnabhumi Airport, we take guest feedback seriously, and we appreciate your comments about the room conditions. Rest assured that we continuously strive to maintain and improve the quality of our accommodations to ensure a comfortable stay for all our guests. We will address the concerns you raised about the rooms to enhance the overall guest experience. We are glad to know that you enjoyed the convenience of our hotel shuttle service to the airport, making your journey smoother and stress-free. Your satisfaction is our top priority, and we look forward to welcoming you back for another pleasant stay whenever your travels bring you to Bangkok. Warm regards, Winai MoonsriGuest Experience Manager

Thank you for your kind review.Regards,Winai MoonsriGuest Experience Manager

Thank you for your kind review.Regards,Winai MoonsriGuest Experience Manager

Dear Victoria, We are delighted to hear that you found our 24-hour check-in service convenient for your flight, and that you appreciated the shuttle service and proximity to the airport. We are glad you enjoyed the complimentary bottles of water and found our rooms spacious. Your kind words motivate us to continue providing exceptional service. We look forward to welcoming you back at Novotel Bangkok Suvarnabhumi Airport. Warm regards, Winai MoonsriGuest Experience Manager

Dear Cynthia, Thank you for sharing your positive feedback. We are delighted to hear that you found Novotel Bangkok Suvarnabhumi Airport to be a great quality airport hotel with comfortable rooms, convenient amenities, and excellent facilities. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Warm regards, Winai MoonsriGuest Experience Manager

Dear Khun Pratana,Thank you for your kind review.Regards,Winai MoonsriGuest Experience Manager

Dear Terence, Thank you for sharing your positive experience at Novotel Bangkok Suvarnabhumi Airport. We are delighted to hear that you enjoyed our clean, well-appointed rooms and eating areas. Being in a key area for transportation, we strive to provide our guests with convenience and comfort during their stay. We look forward to welcoming you back soon. Warm regards, Winai MoonsriGuest Experience Manager

Dear Jaspreet,Thank you for your kind review.Regards,Winai MoonsriGuest Experience Manager

Dear Arlene, Thank you for your positive review! We are delighted to hear that you found our property convenient and enjoyed the good food, including the included breakfast. Being connected to Bangkok Airport, we strive to offer a seamless experience to our guests. We look forward to welcoming you back soon. Warm regards, Winai MoonsriGuest Experience Manager