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Recensioner av Somerset Sukhumvit Thonglor Bangkok

4 out of 5
Somerset Sukhumvit Thonglor Bangkok
No 115 Sukhumvit 55, Thonglor, Sukhumvit Road, Klongton Nua, Bangkok

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 525 av 942 recensioner" "
8 - Bra i betyg. 341 av 942 recensioner" "
6 - Okej i betyg. 47 av 942 recensioner" "
4 - Dåligt i betyg. 18 av 942 recensioner" "
2 - Väldigt dåligt i betyg. 11 av 942 recensioner" "

9,2/10

Renlighet

8,8/10

Personal och service

9,0/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Meri

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Jag uppskattade den vänliga personalen, väldigt hjälpsamma och artiga. Jag tyckte om att hotellet låg så centralt och att det var lätt att ta sig runt i området. Hotellet hade allt man kunde önska sig från tvättmaskin till spis samt jättefin utsikt från balkongen.
Bodde här 8 nätter i december 2021
Svar från Meen/Management Team 3 jan. 2022
Dear Mr/Ms Meri, Thank you very much for the great review for us and we truly appreciate your feedback! All of us from Somerset Sukhumvit Thonglor look forward to welcoming you back soon. Sincerely yours,

10/10 Fantastiskt

Anette

Gillade: Renlighet och rummets bekvämlighet
Fräscht hotel!
Toppenläge vid Sukhumvit! Stora fina rum. Fantastisk frukostbuffe. Vi blev uppgraderade så extra plus för det.
Bodde här 2 nätter i mars 2020
Svar från Meen/Management 26 mars 2020
Thank you very much for your stay. We truly appreciate your review. We look forward to hearing and welcoming you back to Somerset Sukhumvit Thonglor. Warm regards,

6/10 Okej

Jacqueline

Gillade: Renlighet
Bodde här 3 nätter i januari 2019
Svar från Tan 9 jan. 2019
Dear Valued guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. My colleagues have fond memories of your visit and they recall the light-hearted moments you shared that brightened their day. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued patronage. From all of us at Somerset Sukhumvit Thonglor Bangkok, we look forward to welcoming you again at any one of our serviced residences. Kind regards, Watana W. | Guest Service Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
pricey but wonderful hotel
Wonderful hotell- Big and Clean room, fantastic pool and other facilities in the hotell. Good breakfast with a lot of options. Within Walking distance to BTS (takes about 15 minutes). A washing machine in the apartment which is a big plus for us. A bit pricey probably but you get what you pay for.
Svar från Kulawat 30 jan. 2016
Thank you for your feedback which will be shared with the team at Somerset Sukhumvit Thonglor. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Yours sincerely, Kulawat Wajanasara Assistant Residence Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Somerset Hotel
OK location, 10 minutes walk from the Tonglor BTS Station. Supermarkets and Starbucks close by. Great rooms with mini kitchen and even a washer/dryer. Friendly staff and a good service level.

10/10 Fantastiskt

Ken

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
古いホテルですが、綺麗で良かったです。
Bodde här 10 nätter i april 2024

10/10 Fantastiskt

saddiq

Gillade: Boendets skick och faciliteter
Svar från Suwankamon / Guest Service Manager 15 maj 2024
Dear saddiq, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

10/10 Fantastiskt

Chikara

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
First of all, the reception at this hotel was very nice. The room was clean and well equipped. Very good cost performance.
Bodde här 1 natt i maj 2024
Svar från Suwankamon / Guest Service Manager 8 maj 2024
Dear Chikara, Thank you for choosing to stay with us at Somerset Sukhumvit Thonglor and it was a pleasure having you. We are delighted to hear you had a comfortable stay and we appreciate the time you took to compliment our colleagues for their dedicated services.We look forward to having another opportunity to welcome you back again. Warm regards,

6/10 Okej

Hiroshi

Bodde här 5 nätter i april 2024

10/10 Fantastiskt

ISAMU

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
10年前に居住経験がありますが、その時と同様に行き届いたホスピタリティで素晴らしい宿泊施設だと思います。 是非試して見て下さい。ロケーションも最適です。
Bodde här 3 nätter i april 2024
Svar från Yoko 2 maj 2024
大野様この度もサマセットスクムビットトンローでのご滞在大変有難うございました。また大変良いご感想も頂きましてスタッフにかわりお礼を申し上げます。いつもこちらへ戻ってご滞在頂けており大変嬉しくまた美味しいお菓子などもたくさん頂いてしまい改めてお礼を申し上げます。どうぞ次回も機会がございましたら宜しくお願い致します。スタッフ一同大野様と奥様のお越しをお待ちしております。お礼にて失礼を致します。武智洋子アシスタントレジデンスマネジャー

10/10 Fantastiskt

kazuchika

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
空港及びレストランへのアクセスとも良い。
Bodde här 3 nätter i april 2024
Svar från Yoko 30 apr. 2024
しいはら様いつもサマセットスクムビットトンローでのご滞在大変有難うございます。早速の良いご感想も頂きまして有難うございます。スタッフ一同にかわりお礼を申し上げます。現在内装改装中ですが、ほぼ19階までが終わりました。平均3フロアーは閉めておりますので、今年中には終わるように努めておりますが、皆様にもご迷惑をおかけしていることも多いかと思いますが、どうぞ引き続き宜しくお願い致します。しいはらさまも季節の変わり目どうぞ体調にお気をつけてお過ごし下さいませ。お礼にて失礼を致します。武智洋子アシスタントレジデンスマネジャー

10/10 Fantastiskt

Joseph, San Jose

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Suwankamon / Guest Service Manager 15 maj 2024
Dear Joseph, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

6/10 Okej

Yousef

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
no room service.
Bodde här 3 nätter i april 2024
Svar från Suwankamon / Guest Service Manager 18 apr. 2024
Dear Yousef, Thank you for choosing to stay with us and it was a pleasure having you.We appreciate and duly noted your feedback for room service. We also try to finalize our restaurant to re-open sometime mid-year or late in 2024. Once the restaurant re-opens, all-day dining, rooms service, and drinks can be served. Once again, thank you for staying with us.  We look forward to welcoming you again, giving us another opportunity to serve you better. Warm regards,

10/10 Fantastiskt

Peesadej

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
easy check in and out. very clean and classy property
Bodde här 1 natt i april 2024
Svar från Suwankamon / Guest Service Manager 11 apr. 2024
Dear Peesadej, Thank you for sharing your wonderful stay experience with us! Your valuable feedback is highly appreciated.It is very encouraging for us to know that your stay looked comfortable. Maintaining high standard and comfortable environment for our guests is one of our top priorities. We appreciate your kind words about our cleanliness and style. Your satisfaction is important to us and we are pleased to know that you enjoyed your time with us.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warm regards,

6/10 Okej

Takashi

Affärsresenär
朝食の内容が変わり映えしない
Bodde här 4 nätter i april 2024
Svar från Suwankamon / Guest Service Manager 11 apr. 2024
Dear Takashi san, It was a great pleasure having you stay at Somerset Sukhumvit Thonglor Bangkok Thank you for sharing your feedback about your stay experience with us.We try to finalize our restaurant to re-open sometime mid-year or late in 2024. Once the restaurant re-opens, all-day dining, rooms service, and drinks can be served. Until we finalized, we’ll coordinate with the catering service to make sure for quality of breakfast, service, and cleanliness. We try our best to improve some menus as we have been reviewing. We look forward to having another opportunity to welcome you back again. Warm regards,

10/10 Fantastiskt

Man yin

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
酒店服務得好,員工有禮貌,附近交通方便亦有很多食店寧靜舒適!
Bodde här 4 nätter i mars 2024
Svar från Suwankamon / Guest Service Manager 7 apr. 2024
Dear Man yin, It was a great pleasure having you stay at Somerset Sukhumvit Thonglor Bangkok. Thank you for sharing your feedback about your stay experience with us.We are thrilled to hear that you had delightful moment experience and that you found our location to be convenient with restaurants and shops in the vicinity. We appreciate your recognition of our polite staff and will be shared with the team for continuous encouragement.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warm regards,

10/10 Fantastiskt

Mario, New York

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Exceeded my expectations
Bodde här 4 nätter i mars 2024
Svar från Suwankamon / Guest Service Manager 7 apr. 2024
Dear Mario, Thank you for choosing to stay with us and it was a pleasure having you.We are happy to have met your expectations in service and quality standards.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warm regards,

10/10 Fantastiskt

Dominique

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Really excellent stay. Both deluxe and executive studios are great; all modern and very clean. Pool is sensational and the gym is good too. What really made a difference though is the staff; they’re second to none. Friendly at all times, bending over backwards to help; it was a pleasure dealing with them. So good, I’m staying another week and I will definitely be back
Bodde här 7 nätter i mars 2024
Svar från Suwankamon / Guest Service Manager 29 mars 2024
Dear Khun Dominique, It was a great pleasure having you stay at Somerset Sukhumvit Thonglor Bangkok.We are delighted to hear you had several delightful moments during your stay, and were well taken care of by the team. We appreciate your recognition of our staffs and will be shared with the team for continuous encouragement.We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We are glad to hear that you will come back to stay with us in the future. Warmest Regards,

10/10 Fantastiskt

Takashi

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Suwankamon / Guest Service Manager 12 apr. 2024
Dear Takashi san, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warm regards,

10/10 Fantastiskt

Peter

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Nice and highly recommended
Bodde här 5 nätter i mars 2024
Svar från Suwankamon / Guest Service Manager 19 mars 2024
Dear Peter, Thank you for choosing to stay with us and it was a pleasure having you.We truly appreciate for your recommendation of our hotel to others, it means a lot to us. All of us here look forward to welcoming you back on your next trip to Somerset Sukhumvit Thonglor Bangkok!Warmest Regards,

10/10 Fantastiskt

Hakaru

Gillade: Renlighet och boendets skick och faciliteter
空港からタクシーに乗ってホテルに向かいましたが、このドライバーが乱暴な運転でした。ホテルに着いてドライバーにドライブテクニックが悪いと伝えると、 彼と揉めました。そこにホテルのドアマンかな?間に入ってくれて収まりました。とても良い対応でした...助かりました。 想像していた以上に綺麗で清潔感がありました。 各スタッフもとても良い感じでした。 欲を言うと朝の朝食の種類が若干少ないかなぁ。 次回にもこのホテルを利用する予定です。 スタッフの皆さん、ありがとうございました。
Bodde här 8 nätter i mars 2024
Svar från Yoko 17 mars 2024
水野様サマセットスクムビットトンローでのご滞在大変有難うございました。早速のご感想も頂きましてお礼を申し上げます。タクシーに関してはまだかなりのチャレンジがございますので、この点が少しでも近い将来に良くなるように私の祈っております。またスタッフのコメントも有難うございます。タクシーの際はこちらのベルがお手伝いできたようで良かったです。彼からもさきほどタクシーの件の様子を聞きました。水野様のお部屋はこちらの内装改装が終わっていたお部屋です。現在は20階、19階に取り掛かっております。あと10階から19階、ロビーも含めて年内に終わるように努めております。9階のレストランはまだ正式なオペレーター、レストランが決まらずケータリング会社に朝食を頼んでおりますので、皆様にも日中、夕方など、ドリンク等も含めてまだ提供できずにご不便をお掛けしております。朝食のコメントなどはケータリング会社のマネージャーにメニューの件も含めてこちらからも相談、提案をしております。水野様のご感想有難うございます。それでは水野様の次回のお越しをお待ちしております。引き続き宜しくお願い致します。ご挨拶とお礼を兼ねて失礼を致します。武智洋子アシスタントレジデンスマネジャー

10/10 Fantastiskt

Tsutomu

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i februari 2024
Svar från Suwankamon / Guest Service Manager 7 apr. 2024
Dear Tsutomu san, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

10/10 Fantastiskt

Maria, Katy

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Pool have a beautiful view...
Bodde här 4 nätter i februari 2024
Svar från Suwankamon / Guest Service Manager 5 mars 2024
Dear K. Maria, Thank you for choosing to stay with us and it was a pleasure having you.We are very happy to hear that you found the view at swimming pool to your liking. We thank you again for your valued patronage and look forward to having a chance to welcome you back at Somerset Sukhumvit Thonglor. Warmest Regards,

8/10 Bra

Takayuki

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
久しぶりに利用しましたが特に変わることなく、普通に過ごせました。 周辺が色々と変わっていてびっくりしました。
Bodde här 1 natt i februari 2024
Svar från Suwankamon / Guest Service Manager 28 feb. 2024
Dear Takayuki san,It was a great pleasure having you stay at Somerset Sukhumvit Thonglor Bangkok. Thank you for sharing your feedback about your stay experience with us.Now we are under the refurbishment period of guest rooms, and we try to complete all guests’ rooms including the lobby area by the November 2024. We thank you again for your valued patronage and look forward to having a chance to welcome you back at Somerset Sukhumvit Thonglor. Warmest Regards,

10/10 Fantastiskt

Gabriella

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Somerset was a wonderful hotel. The staff are all very pleasant, breakfast is very good and getting around is easy and convenient. I would come back. The pool and view is not to be missed.
Bodde här 5 nätter i februari 2024
Svar från Suwankamon / Guest Service Manager 28 feb. 2024
Dear K. Gabriella, Thank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate your recognition of our staffs and will be shared with the team for continuous encouragement.We are glad to hear that you will come back to stay with us in the future. All of us here look forward to welcoming you back on your next trip to Somerset Sukhumvit Thonglor Bangkok!Warmest Regards,

10/10 Fantastiskt

Clifford

Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i februari 2024
Svar från Suwankamon / Guest Service Manager 28 feb. 2024
Dear K. Clifford, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

10/10 Fantastiskt

JONGMIN

Gillade: Renlighet och rummets bekvämlighet
최고의 호텔
객실은 아주 깨끗합니다. 좋은 구조와 큰 냉장고! 세탁기 또한 좋습니다. 내 집에 온것 마냥 지냈습니다. 통로 역과 거리가 있지만 셔틀 서비스를 통해 무리없이 활동.
Bodde här 3 nätter i februari 2024
Svar från Suwankamon / Guest Service Manager 23 feb. 2024
Dear Khun JONGMIN, Thank you for taking the time to share your stay experience at Somerset Sukhumvit Thonglor Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warmest Regards,

10/10 Fantastiskt

Stefan

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Rooms were very spacious,, use of a balcony for us smokers was a bonus. Breakfast was good had an egg station and the normal foray bacon, beans , asian dishes, bread, juices etc... Staff were all very polite and courteous.
Bodde här 1 natt i februari 2024
Svar från Suwankamon / Guest Service Manager 23 feb. 2024
Dear Khun Stefan, Thank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our colleagues for their dedicated services.All of us here look forward to welcoming you back on your next trip to Somerset Sukhumvit Thonglor Bangkok!Warmest Regards,

8/10 Bra

Nhat

Bodde här 4 nätter i februari 2024
Svar från Suwankamon / Guest Service Manager 23 feb. 2024
Dear Khun Nhat, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
交通方便,空間寬敞
這次住了三個晚上,分開兩張訂單,事前溝通後可以連續住三天不用換房間。有洗衣機非常方便!
Bodde här 2 nätter i februari 2024
Svar från Suwankamon / Guest Service Manager 15 feb. 2024
Dear Anonymous, Thank you for sharing your wonderful stay experience with us! It is very encouraging for us to know that your stay looked comfortable. We are happy to know that you found our location and room to your liking. We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warmest Regards,

10/10 Fantastiskt

Hsinchieh

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
寬敞舒適的房間
我們住兩個臥室的公寓式房間,空間寬敞。廚房裡裡各種餐具很齊全,有洗衣機和烘衣機非常方便。離BTS站走路約十分鐘,飯店有接駁車可以坐,但我們沒試過。對面商場裡面有餐廳與高級超市,很方便。
Bodde här 1 natt i februari 2024
Svar från Suwankamon / Guest Service Manager 15 feb. 2024
Dear Hsinchieh,Thank you for taking the time to share your stay experience at Somerset Sukhumvit Thonglor Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay.Our shuttle service daily 7am-11pm on request to drop off and pick up at BTS Thonglor station. Our pick up point is at 7-11 in soi Thonglor and the driver can be reached by WhatsApp, Line, and Telephone. Kindly approach Guest Service for further information. We are happy to assist you for your next stay! We look forward to welcoming you again at Somerset Sukhumvit Thonglor.Warm Regards,

10/10 Fantastiskt

RYUCHUNG

Gillade: Renlighet och rummets bekvämlighet
직원분들 아주 친절해요
숙소도 깔끔하고 넓고 직원분들도 정말 친절하게 잘 응대해 주셨어요 다음에 또 방문하겠습니다.
Bodde här 1 natt i februari 2024
Svar från Suwankamon / Guest Service Manager 12 feb. 2024
Dear Mr. RYUCHUNG, Thank you for sharing your wonderful stay experience with us! It is very encouraging for us to know that your stay looked comfortable and found our location to be convenient. We appreciate your recognition of our helpful staffs and will be shared with the team for continuous encouragement.We look forward to welcoming you back to Somerset Sukhumvit Thonglor on your next visit.Warmest Regards,

10/10 Fantastiskt

kazuchika

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
全てよかったです。
Bodde här 3 nätter i februari 2024
Svar från Yoko 7 feb. 2024
しいはら様サマセットスクムビットトンローでのご滞在いつも大変有難うございます。また早速のご感想も頂きました事お礼申し上げます。どうぞ2024年、今後とも宜しくお願い致します。お礼にて失礼を致します。武智洋子・アシスタントレジデンスマネジャー

10/10 Fantastiskt

Fonthong

Gillade: Renlighet och rummets bekvämlighet
Love somerset
Love the hotel and the location , the room was awesome , staff were amazing , top notch service all around
Bodde här 1 natt i januari 2024
Svar från Suwankamon J. / Guest Service Manager 7 feb. 2024
Dear K. Fonthong,Thank you for choosing to stay with us at Somerset Sukhumvit Thonglor and it was a pleasure having you. We are delighted to hear you had a comfortable and enjoyable stay, and were well taken care of by the team. All of us here look forward to welcoming you back on your next trip to Somerset Sukhumvit Thonglor Bangkok!Warmest Regards,

8/10 Bra

SHINOBU

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
4泊しました。サービスアパートメントなので日常生活がスムーズでした!
Bodde här 4 nätter i februari 2024
Svar från Suwankamon J. / Guest Service Manager 7 feb. 2024
Dear SHINOBU san, Thank you for taking the time to share your stay experience at Somerset Sukhumvit Thonglor Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warmest Regards,

10/10 Fantastiskt

Faye

Gillade: Renlighet och rummets bekvämlighet
Bodde här 5 nätter i januari 2024
Svar från Suwankamon J. / Guest Service Manager 7 feb. 2024
Dear K. Faye, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

10/10 Fantastiskt

Ancelika

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Suwankamon J. / Guest Service Manager 5 feb. 2024
Dear Ancelika,Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

10/10 Fantastiskt

Fonthong

Gillade: Renlighet och rummets bekvämlighet
Love somerset
Loveeeeeeeeeee the place
Bodde här 3 nätter i januari 2024
Svar från Suwankamon J. / Guest Service Manager 5 feb. 2024
Dear Khun Fonthong, Thank you for choosing to stay with us and it was a pleasure having you.We are very happy to hear you had an enjoyable stay. We look forward to having another opportunity to welcome you back again. Warmest Regards,

6/10 Okej

SRISUK

Affärsresenär, Reste med sin partner
Gillade: Renlighet och bekvämligheter
The room is quite spacious for the price, but it is a bit old, and it is super difficult to contact hotel staff at late night (after midnight).
Bodde här 2 nätter i februari 2024
Svar från Suwankamon J. / Guest Service Manager 5 feb. 2024
Dear Khun SRISUK,It was a great pleasure having you stay at Somerset Sukhumvit Thonglor Bangkok. Thank you for sharing your feedback about your stay experience with us.Now we are under the refurbishment period of guest rooms, and we try to complete all guests’ rooms including the lobby area by the November 2024. We appreciate and duly noted your feedback for staff service was difficult to reach after midnight. We take our guest experience seriously, and we will certainly take them into account when we review with the respective team members.We thank you again for your valued patronage and look forward to having a chance to welcome you back at Somerset Sukhumvit Thonglor. Warmest Regards,

8/10 Bra

Oliver

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Zu dritt haben wir für einige Tage ein executive Studio gebucht. Die Küche hatte eine gute Ausstattung. Das Zimmer ist groß und hat einen hochwertigen, neuen Eindruck hinterlassen. Leider wurde bei uns unter dem Bett sehr lange nicht mehr gereinigt sodass dort immer wieder fremde Haare hervor kamen. Auch nach mehrmaligen darauf hinweisen ist es nicht richtig sauber gemacht worden. Wirklich schade da der Raum sonst wirklich sehr sauber war. Der Pool machte einen sehr neuen Eindruck, wir waren immer alleine im Wasser und hatten immer eine Liege bekommen. Besonders schön ist dass das Wasser nur sehr wenig Chlor enthalten hat. Im Umkreis finden man 7-11 und andere Shops. Kleine Stände mit Essen findet man in der Gegend nicht so oft, dafür umso mehr japanische Restaurants. Für Bangkok Besucher die viel erleben wollen ist die Lage eher suboptimal da es zwar einen kostenlosen Shuttle Service zur BTS vom Hotel gibt, man aber zu allen anderen Spots sehr lange unterwegs ist.
Bodde här 3 nätter i januari 2024
Svar från Suwankamon J. / Guest Service Manager 5 feb. 2024
Dear Mr. Oliver, It was a great pleasure having you stay at Somerset Sukhumvit Thonglor Bangkok. Thank you for sharing your feedback about your stay experience with us.While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. I have noted your observations and suggestions for improvement to the cleanliness. We will certainly take them into account when we review with the respective team members. We take our guest experience seriously, and we will continue in our improvement efforts to provide excellent service and product to our guests. We thank you again for your valued patronage and look forward to having a chance to welcome you back at Somerset Sukhumvit Thonglor. Warmest Regards,

10/10 Fantastiskt

Yuna

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Suwankamon J. / Guest Service Manager 29 jan. 2024
Dear K. Yuna, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

10/10 Fantastiskt

Erika

Bodde här 6 nätter i januari 2024
Svar från Suwankamon J. / Guest Service Manager 29 jan. 2024
Dear K. Erika,Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

8/10 Bra

TAKASHI

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Suwankamon J. / Guest Service Manager 23 jan. 2024
Dear TAKASHI san, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

8/10 Bra

junko, kotobashi sumidaku

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
アップグレードはしていただいたみたいです。 部屋や廊下がタバコ臭でした。 部屋はまずまず広く、清潔。 朝ごはんも、とってもよかった。 駅までの送迎サービスがあり、助かった。 パソコンも使用できたし、セッティングもしていただけた。
Bodde här 2 nätter i januari 2024
Svar från Suwankamon J. / Guest Service Manager 19 jan. 2024
Dear Junko san, Thank you for sharing your stay experience with us. It is very encouraging for us to know that your stay looked comfortable.We are happy to know that you like our spacious room, breakfast, and shuttle services. We appreciate and duly noted your feedback for the cigarette smell in the hallway as it will help us to improve our services. We look forward to welcoming you again at Somerset Sukhumvit Thonglor. Best Regards,

10/10 Fantastiskt

Steve

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Suwankamon J. / Guest Service Manager 15 jan. 2024
Dear Khun Steve, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

8/10 Bra

RYOEI

Affärsresenär, Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 8 nätter i december 2023
Svar från Suwankamon J. / Guest Service Manager 9 jan. 2024
Dear Ryoei san, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again.

8/10 Bra

Miyashige

Gillade: Renlighet och bekvämligheter
Bodde här 3 nätter i december 2023
Svar från Suwankamon J. / Guest Service Manager 9 jan. 2024
Dear Miyashige san, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again.

10/10 Fantastiskt

Seda

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Somerset is a very clean and modern hotel.The rooms are very clean. Staff at the hotel are very kind and friendly. Anytime we had a question they tried to help us at the best possible way. Any time we had a request they responded very quick. The pool and the gym area was very clean and well maintained. Another good thing about this hotel is that there is a supermarket just across the street and a restaurant in front of the hotel. Banks, coffee shop, hairdresser are near by. In the future when we travel to Thailand we're definitely coming to Somerset. Loved our stay.
Bodde här 15 nätter i december 2023
Svar från Suwankamon J. / Guest Service Manager 9 jan. 2024
Dear Khun Markis, Thank you for taking the time to share your wonderful stay experience at Somerset Sukhumvit Thonglor Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay and found our locations to your convenient. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor for your next trip.

10/10 Fantastiskt

Jeanine

Bodde här 3 nätter i december 2023
Svar från Suwankamon J. / Guest Service Manager 29 jan. 2024
Dear K. Jeanine, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

8/10 Bra

DongMin

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från Suwankamon J. / Guest Service Manager 9 jan. 2024
Dear Khun DongMin, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again.