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Recensioner av UPAR Hotels Sukhumvit 11 Nana

3 out of 5
UPAR Hotels Sukhumvit 11 Nana
43/17 Sukhumvit Soi 11, Bangkok, Bangkok

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 89 av 426 recensioner" "
8 - Bra i betyg. 174 av 426 recensioner" "
6 - Okej i betyg. 98 av 426 recensioner" "
4 - Dåligt i betyg. 41 av 426 recensioner" "
2 - Väldigt dåligt i betyg. 24 av 426 recensioner" "

7,4/10

Renlighet

8,0/10

Personal och service

7,4/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

5,6/10

Hållbarhet

Recensioner

8/10 Bra

Patrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra värde för pengarna
Bättre än jag förväntade mig till detta priset, bra storlek på rummet. Överlag bra
Bodde här 3 nätter i november 2019

8/10 Bra

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Svar från Smart Suites 25 apr. 2018
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. It really encourage us. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok. Thank you & we appreciate your business. Best Regards, Smart Suites Team.

10/10 Fantastiskt

Mussie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från smart suites 16 apr. 2018
Dear Mussie, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback. We are delighted to hear that you enjoyed your stay in our hotel. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok. Thank you & we appreciate your business. Best Regards, Smart Suites Team

8/10 Bra

Fredrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från smart suites 16 apr. 2018
Dear Fredrik, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback. We are delighted to hear that you enjoyed your stay in our hotel. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok. Thank you & we appreciate your business. Best Regards, Smart Suites Team

8/10 Bra

Fredrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very good
Stayed about 5 times in smart suite and more to come, thank you!
Bodde här 2 nätter i februari 2018
Svar från smart suites 16 apr. 2018
Dear Fredrik, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback. We are delighted to hear that you enjoyed your stay in our hotel. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok. Thank you & we appreciate your business. Best Regards, Smart Suites Team

8/10 Bra

Gintare

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Prisvärt
Mycket bra och prisvärt
Bodde här 1 natt i februari 2018
Svar från Smart Suites 28 feb. 2018
Dear Gintare, Greetings from Smart Suites, We are delighted to hear that you enjoyed your stay in our hotel. Thanks for your positive feedback. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok. Best Regards, Smart Suites Team

8/10 Bra

Hossein

Gillade: Renlighet, personal och service och rummets bekvämlighet
Prisvärt
Helt okej hotell på promenadsavstånd från vimlet, men tyst och skönt.
Bodde här 2 nätter i december 2017
Svar från Smart Suites Team 11 jan. 2018
Dear Hossein, Greetings from Smart Suites, We are so grateful for the positive feedback. As our first aim is to satisfy our customers, we will keep working hard to improve our services. Also thanks for appreciating our hotel. We would be very happy to welcome you back soon in here Bangkok. Best Regards, Smart Suites Team

8/10 Bra

Verifierad resenär

Gillade: Personal och service
Bodde här 1 natt i december 2017
Svar från Smart Suites Team 11 jan. 2018
Dear Sir, Greetings from Smart Suites, We are so grateful for the positive feedback. As our first aim is to satisfy our customers, we will keep working hard to improve our services.We are glad that we would exceed your expectations and would be very happy to welcome you back soon in here Bangkok. Best Regards, Smart Suites Team

10/10 Fantastiskt

Tekie

Gillade: Renlighet och personal och service
Ej balkon
Bodde här 2 nätter i december 2017
Svar från Smart Suites 11 dec. 2017
Dear Tekie, Greetings from Smart Suites, Thanks for your positive feedback. We are delighted to hear that you enjoyed your stay in our hotel. We are looking forward to welcoming you again for your next visit in Bangkok. Best Regards, Smart Suites Team

6/10 Okej

Isa

Gillade: Renlighet
Gillade inte: Personal och service och rummets bekvämlighet
Som att sova i en bil.
Dåligt bemötande i samband med incheckning . Hotelet ligger i en gata med mycket trafik och liv nästan hela natten, små rum , trång WC-badrum , WC stolen placerad nära väggen att man slår med knäna i väggen , slitna handdukar , vid fråga att få andra men det gick inte.
Bodde här 1 natt i november 2017
Svar från Smart Suites Team 11 jan. 2018
Dear Isa, Greetings from Smart Suites, Thanks for your feedback. It really helps us improving our services. As our first aim is to satisfy our customers. So please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your all remarks. Best Regards, Smart Suites Team

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

6/10 Okej

Jenny

Gillade: Renlighet och personal och service
Svar från Smart Suites 21 juni 2016
Dear Jenny, Greetings from Smart Suites. Thanks for taking your precious time to send us a feedback. We are always Happy hear from you. You help us improving our services. Please accept our apologizes for inconveniences that you faced during your stay. We are working hard to improve our services. We look forward to see you in our Hotel. Best Regards. Smart Suites Team.

6/10 Okej

Robert

8/10 Bra

Sara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde endast en natt innan vi skulle flyga hem.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Rebecka

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good location
Very friendly and service minded staff at the hotel. The hotel is very central and near to the skytrain.

10/10 Fantastiskt

Simone

Reste i grupp
Gillade: Personal och service
È un buon hotel economico. Dovrebbero solo fare un pò di manutenzione e magari rinnovare i bagni. Nel complesso ok
Bodde här 1 natt i februari 2024

4/10 Dåligt

Blower

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
房間內冷氣直接吹到臉上, 燈太暗.客廳冷氣故障,很熱,兩個晚上還可以接受.
Bodde här 2 nätter i februari 2024

2/10 Väldigt dåligt

Safwaan

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The only reason anyone should stay this property is the convenience of its location - everything else about UPAR Hotels was horrible to the point where we checked out a night early to go stay on the floor of a friends apartment. For starters, the staff at reception was exceptionally rude, especially the man who works the night shift. During our check in, we were treated with complete annoyance and being asked irrelevant personal questions. Our asks for extra towels and hair dryers were completely ignored during our stay. The property itself was disgusting - the cleaning staff did not clean the bathrooms at all. The showers were disgusting and the rooms had garbage in the corners. The tipping point, however, was the number of rats we saw during out 2 night stay. Due to garbage being left out on the common area floors, we saw many huge rats running around outside our rooms and fighting over garbage that was left by the cleaning staff in the open for many hours of the afternoon. Our friend who stayed on the floor below us said he heard rats running around through the walls and ceiling. To add to the above experiences, the toilet in our bathroom randomly stopped working. After a whole day out, we came back to our hotel to discover the flush was not working and were given no explanations on why and no one sent to fix it. Overall, please do not consider UPAR Hotels for your next stay. There are other hotels in the area for the same price that do not have rats running around.
Bodde här 3 nätter i december 2023
Svar från Arjun 11 jan. 2024
HI Safwaan, Thank you for your feedback during your stay with UPARHOTELS. We are extremely sorry to hear your experience with us. Regarding the staff we will definitely look into the same and revert back , but yes we have checked on the Rat issue but unfortunately weren't able to find any Rats within the premise. Hope to Host you again soon for a better feedback.

8/10 Bra

TOMOKO

Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Mahmut Ayberk

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2023

4/10 Dåligt

Ronny

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Slitte rom. Hullete sengetøy. Trengs oppgradering på det meste
Bodde här 1 natt i augusti 2022

8/10 Bra

Irada

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
การเดินทาง
ดีค่ะ ไม่แย่คุ้มเกินคุ้มค่ะกับราคานี้
Bodde här 3 nätter i februari 2022

10/10 Fantastiskt

AHMED

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
clean and quite
clean and quite hotel nice friendly staff in the middle of the centre 7/11 24 hours supermarket open next to you massage shops and restaurants very close to you.
Bodde här 3 nätter i mars 2020
Svar från Smart Suites 1 apr. 2020
Dear Ahmed, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet och personal och service
The property is situated in a strategic area. Staffs are friendly especially the front office and house keeping team.
Bodde här 3 nätter i mars 2020
Svar från Smart Suites 11 mars 2020
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

8/10 Bra

Phil, Australia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A pleasant hotel, friendly staff and central location. I reccomend the street food near by
Bodde här 2 nätter i januari 2020
Svar från Smart Suites 11 mars 2020
Dear Phil, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were polite and especially Jack at reception - good amenities include TV n close to the action ! Thanks
Bodde här 3 nätter i januari 2020
Svar från Smart Suites 11 mars 2020
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bien
Nous sommes arrivés vers 1h du matin. L’accueil était très amical et l’anglais du réceptionniste était très bon. La chambre était un peu sous nos attentes par rapport aux photos sur le site, mais on s’y attendait. Le lit était un peu dur et on entendait tout ce qui se passait à l’extérieur mais nous sommes quand même satisfaits de notre séjour. Super quartier, accès à plusieurs choses dont des 7-eleven et de bons restos.
Bodde här 2 nätter i december 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place, service is very friendly and great value for money
Bodde här 1 natt i december 2019

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet
Bodde här 17 nätter i november 2019

6/10 Okej

Jesper

Gillade: Renlighet och personal och service
Bodde här 2 nätter i november 2019

4/10 Dåligt

Verifierad resenär

Bodde här 2 nätter i november 2019

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
what do you want me to say!? I notified the hotel regarding the sudden death of a family member and would not be able to visit Bangkok at this time and was hoping any refund would be helpful for my situation but of cause there's no respond at all after many attempted to reach them. heartless hotel management.
Bodde här 6 nätter i oktober 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
stayed for 3 nights could not of been any better amazing staff very friendly
Bodde här 3 nätter i september 2019
Svar från Smart Suites 8 okt. 2019
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Thanks for appreciating our hotel.Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

8/10 Bra

Satoshi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
静かなエリアではないです
近くにバーが沢山ありました。 夜を楽しみたい人にはいいかも。 歩いていけますので。
Bodde här 2 nätter i september 2019
Svar från Smart Suites 8 okt. 2019
Dear Satoshi, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Thanks for appreciating our hotel.Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
great place to stay for the price, but bad location....
Bodde här 1 natt i juni 2019
Svar från Smart Suites 24 juni 2019
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Thanks for appreciating our hotel. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

2/10 Väldigt dåligt

Yoshikazu

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
糞
記載の住所から7キロ以上も違う場所にある。あるばしょはテンソウどころかタクシーも通らない不便な場所。ウォーキングストリートまで片道最低300バーツ ホテルではなく鍵を別の場所に取りに行かなければならない。清掃もリネンも滞在中替える事はない。その癖、清掃代で別途500バーツを別に取られる。 ベッドは２つとあったが一つしかなかった。詐欺行為。 選択の余地なし。 他の宿泊施設にするべき
Bodde här 1 natt i maj 2019
Svar från Smart Suites 24 juni 2019
Dear Yoshikazu, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

8/10 Bra

JUN HO

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
스마트 스위트숙소 후기
깔끔하고 주변에 상점들이 많아 좋았습니다.
Bodde här 1 natt i maj 2019
Svar från Smart Suites 7 juni 2019
Dear Jun ho lee, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

10/10 Fantastiskt

Rodney

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i maj 2019
Svar från Smart Suites 7 juni 2019
Dear Rodney, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet och personal och service
Fantastic value for money and in area if lots of dining
Bodde här 1 natt i april 2019
Svar från Smart Suites 18 apr. 2019
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay. Excellent value for the money. Clean rooms and friendly staff. Very helpful with contacting the airport when the airline lost our luggage. Will definitely stay here again on our next trip to Bangkok.
Bodde här 2 nätter i mars 2019
Svar från Smart Suites 11 mars 2019
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Thanks for appreciating our services. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

4/10 Dåligt

David, South UK

Gillade inte: Personal och service och boendets skick och faciliteter
The only good thing about this hotel is the price and location. I have honestly no idea how it qualifies as three stars or where all the good reviews came from. First, the room is nothing like the pictures, is much smaller, and quite dark even with all the lights turned on. In terms of cleanliness, there weren't any major issues, but the place really did need a good dusting, particularly in the less easy to reach corners. A few parts of the room do need replacing / fixing such as the safe which had parts that would fall off it, the mirror with large black stains, and Aircon which only has one setting - arctic gale. Staff were pleasant enough but not helpful. For example when asked questions, such as good places to eat nearby, I was just told to go walk and find something - all with a big smile of course. Biggest problem by far however... the hotel is guest friendly. What that means for those unfamiliar with Bangkok is that a guest is welcome to bring other people back to their room free of charge. So I spent three nights listening to some of the ladies that Thailand is infamous for very noisily entertaining their companions until the early hours of the morning. With walls so thin, it's no wonder I didn't sleep well. So if you are looking for a hotel which does not ask questions or offer judgement this is a place for you. On the other hand if you have any class, taste or moral standards then I suggest you find someplace else.
Bodde här 3 nätter i februari 2019
Svar från Smart Suites 11 mars 2019
Dear David, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

4/10 Dåligt

Verifierad resenär

Bodde här 3 nätter i februari 2019
Svar från Smart Suites 18 apr. 2019
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet
Gillade inte: Personal och service
One day I was locked out my room for an hour. The battery in the lock was flat. I didn't complain though. A few days later I lost the key. They charged me 1000 baht.
Bodde här 22 nätter i februari 2019
Svar från Smart Suites 11 mars 2019
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We booked this hotel for three nights to see Bangkok prior to heading south to the beaches. The hotel is slightly off the beaten path but close to night life and the BTS skytrain (5 minute walk), a 7-11 right next door and a nice supermarket 1 block away. We found it very quiet and super clean. The staff was very helpful and friendly. Couldn't ask for anymore, very good value for the money. We ended up booking it again before our flight out of Thailand.
Bodde här 4 nätter i februari 2019
Svar från Smart Suites 11 mars 2019
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Thanks for appreciating our hotel. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
When it was new I think it would have been beautiful. It's nice and for the price is really quite good. Few things here and there are a.bit rough but nothing major.
Bodde här 2 nätter i februari 2019
Svar från Smart Suites 13 feb. 2019
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Thanks for appreciating our hotel. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

2/10 Väldigt dåligt

Tak Wah

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trouble to get back extra charged!
I paid when I booked the room online, but the hotel charged the room rent again when I checked in. Obviously the hotel made a mistake, I need to call hotels.com twice and wrote to my credit card bank to ask for help. I spent one month to get my money back!
Bodde här 1 natt i januari 2019
Svar från Smart Suites 13 feb. 2019
Dear Tak, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. . Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

6/10 Okej

Verifierad resenär

Gillade: Renlighet
The room was too small, have difficult to move around, the first night I didn’t sleep comfortably because the bed covers was too short and when I asked, he told me that I am tall but the bedcover was not fitting either the bed . The following morning I complained to the manager and was given a cover which fitted my bed and I was able to sleep comfortably. No telephone in the room to communicate with reception, you have to make all your request to the reception. Otherwise our stay was okay.
Bodde här 7 nätter i januari 2019
Svar från Smart Suites 13 feb. 2019
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent rooms and friendly staff and location center in main market
Bodde här 3 nätter i januari 2019
Svar från Smart Suites 13 feb. 2019
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Thanks for appreciating our hotel. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
They overbooked my room so after a 10 hour transfer I didn’t get to stay
Bodde här 2 nätter i januari 2019
Svar från Smart Suites 13 feb. 2019
Dear Sir, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking time to write us your feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your remarks.. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes.. Thank you & we appreciate your business. Best Regards, Smart Suites Team