Booked this hotel for holiday, the most disappointing thing is , the receptionist having the idea to move our room to the old building , without any good reason. And than I against her n she gave me room on the new building without city view as my reservation. The bath robe was torn, the toilet was so much stain under the bathtub and every corner of toilet , there is no complimentary snacks at all , everything on the room have to purchase, for such 4 star hotel I could get better service in Malaysia