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Recensioner av Hollywood Casino Bangor

3 out of 5
Hollywood Casino Bangor
500 Main Street, Bangor, ME

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 520 av 1005 recensioner" "
8 - Bra i betyg. 278 av 1005 recensioner" "
6 - Okej i betyg. 122 av 1005 recensioner" "
4 - Dåligt i betyg. 50 av 1005 recensioner" "
2 - Väldigt dåligt i betyg. 35 av 1005 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,0/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Kaylana

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a great location to stay for my daughters graduation at the arena across the street!
Bodde här 1 natt i maj 2024

6/10 Okej

Brian

Gillade inte: Personal och service
Bodde här 1 natt i oktober 2023
Svar från Toni Soucy Front Desk Shift Manager 4 maj 2024
Thank you for the feedback on your stay with us. We hope you enjoyed it and we look forward to your next visit.

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms are clean and well equipped beds are to die for great spot
Bodde här 1 natt i april 2024
Svar från Toni Soucy Front Desk Shift Manager 28 apr. 2024
Thank you for the feedback on your stay with us. We look forward to your next stay with us.

10/10 Fantastiskt

Merle

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great spot, staff and location.
Bodde här 1 natt i april 2024
Svar från Elizabeth Googins 26 apr. 2024
Thank You

6/10 Okej

Gabrielle

Reste i grupp
good place if staying for a concert.
Bodde här 1 natt i april 2024
Svar från Elizabeth Googins 26 apr. 2024
Thank You

2/10 Väldigt dåligt

Terry

Reste med sin partner
Gillade: Boendets skick och faciliteter
I rented the room so me amd my wife could celebrates our 50 anniversary and go and have fun at the slot hall but my driver's license was expired and then would not let me in. So our night was a shame I will get a big 0
Bodde här 1 natt i april 2024
Svar från Toni Soucy Front Desk Shift Manager 21 apr. 2024
Thank you for the feedback on your stay with us. We hope you enjoyed the hotel stay. The casino is closely regulated by the State so we cannot let anyone on the Casino floor with a expired license. We look forward to your next stay at the hotel.

10/10 Fantastiskt

Jaime

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and comfortable. Rooms are spacious. Dinning options good
Bodde här 1 natt i april 2024
Svar från Toni Soucy Front Desk Shift Manager 20 apr. 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and we look forward to your next stay.

6/10 Okej

Luci

Reste i grupp
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The rugs in the halls were stretched and presented a fall risk. I was charged an unnecessary “resort fee”. I’m not sure what made it a resort but it was lacking the feel on any resort I’ve stayed at.
Bodde här 1 natt i april 2024
Svar från S 11 apr. 2024
We appreciate you sharing your insights with us. Our amenity fee includes parking, WIFI, two bottles of water, parking, and much more including a 5.00 food credit.

8/10 Bra

Corey

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Great location
Bodde här 3 nätter i april 2024
Svar från Toni Soucy Front Desk Shift Manage 6 apr. 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and we look forward to your next visit.

10/10 Fantastiskt

Wayne, New York

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome place but note that they will not accept cash payments
Bodde här 1 natt i april 2024
Svar från Toni Soucy Front Desk Shift Manage 6 apr. 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and we look forward to your next visit.

6/10 Okej

William

Gillade: Renlighet och personal och service
Bodde här 1 natt i mars 2024
Svar från Toni Soucy Front Desk Shift Manage 6 apr. 2024
Thank you for the feedback on your stay with us. We hope you enjoyed it and we look forward to your next visit.

8/10 Bra

Julie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean, friendly staff
Bodde här 1 natt i februari 2024
Svar från Toni Soucy Front Desk Shift Manager 31 mars 2024
Thank you for the feedback on your stay with us. We hope you enjoyed it and look forward to your next visit.

8/10 Bra

Jess

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was good overall. A pool would have made the stay a million times better. Also I can't believe the lack of snow clean up even though we had known about the storm for a week in advanced.
Bodde här 1 natt i mars 2024
Svar från Toni Soucy Front Desk Shift Manager 31 mars 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to your next visit. I will let management know about the lack of snow removal.

10/10 Fantastiskt

Wanda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Toni Soucy Front Desk Shift Manager 31 mars 2024
Thank you for the feedback on your stay with us. We hope you enjoyed your stay and look forward to your next visit.

10/10 Fantastiskt

Matthew

Bodde här 1 natt i mars 2024
Svar från S 11 apr. 2024
Thank you for taking the time to review us. We appreciate it and hope to see you again soon.

10/10 Fantastiskt

Roch

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Toni Soucy Front Desk Shift Manager 31 mars 2024
Thank you for the feedback on your stay with us. We hope you enjoyed your stay and look forward to your next visit.

6/10 Okej

melissa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was nice, but we weee a little disappointed that the casino closes at night.. we were expecting that. Other the. That we had a good time.
Bodde här 1 natt i mars 2024
Svar från Toni Soucy Front Desk Shift Manager 23 apr. 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and we look forward to your next visit.

8/10 Bra

ROBIN

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Toni Soucy Front Desk Shift Manager 18 mars 2024
Thank you for the feedback on your stay with us. We hope you enjoyed it and we look forward to your next visit.

8/10 Bra

Ed

Bodde här 1 natt i mars 2024
Svar från Toni Soucy Front Desk Shift Manage 6 apr. 2024
Thank you for the feedback on your stay with us. We hope you enjoyed it and we look forward to your next visit.

8/10 Bra

Troy

Bodde här 1 natt i mars 2024
Svar från Toni Soucy Front Desk Shift Manager 17 mars 2024
Thank you for the feedback on your stay with us. We hope you enjoyed it and look forward to your next visit.

10/10 Fantastiskt

Bruce

Bodde här 1 natt i mars 2024
Svar från Toni Soucy Front Desk Shift Manage 6 apr. 2024
Thank you for the feedback on your stay with us. We hope you enjoyed it and we look forward to your next visit.

10/10 Fantastiskt

Samantha

Gillade: Renlighet och bekvämligheter
Property is clean staff are friendly easy location to navigate
Bodde här 1 natt i mars 2024
Svar från Toni Soucy Front Desk Shift Manager 13 mars 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to your next visit.

8/10 Bra

Jackie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Was very clean and staff was great
Bodde här 1 natt i mars 2024
Svar från Toni Soucy Front Desk Shift Manager 13 mars 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to your next visit.

8/10 Bra

Rachel

Gillade: Renlighet och boendets skick och faciliteter
N/a
Bodde här 1 natt i mars 2024
Svar från Toni Soucy Front Desk Shift Manager 13 mars 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to your next visit.

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A good place to stay
Bodde här 1 natt i mars 2024
Svar från Toni Soucy Front Desk Shift Manager 13 mars 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to your next visit.

10/10 Fantastiskt

Aurel

Reste i grupp
Felt secure
Bodde här 1 natt i februari 2024
Svar från Toni Soucy Front Desk Shift Manager 13 mars 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to your next visit.

10/10 Fantastiskt

Dale

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
One of the better hotels we have stayed at. Thank you
Bodde här 1 natt i februari 2024
Svar från Toni Soucy Front Desk Shift Manager 13 mars 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to your next visit.

8/10 Bra

Donna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Toni Soucy Front Desk Shift Manager 13 mars 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to your next visit.

2/10 Väldigt dåligt

Carmine, Chatham

Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i mars 2024
Svar från Toni Soucy Front Desk Shift Manager 13 mars 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to your next visit.

2/10 Väldigt dåligt

Carmine, Chatham

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Went to the Casino bar. Figured have a drink before playing. Sat over a half an hour before we realized no one was behind the bar. The girl running the drawings, told me " yeah, the bar tender is on break". My reply...Really? No replacement? The Girl roaming the floor finally made us a drink after another half hour. I told my Wife, lets go to the Restaurant, they are open until 8, and we can get a bite and drink. The Restaurant was closed, even though it was only 6 PM, and they close a 8 on Sunday. Girl yelled, we're closed! Some young Security guard comes over and says the Restaurant is closed. After the experience at the casino bar, I asked him " Why?". He became indignant, and told me " because "! Because why? Just " because " was his reply. I said to him please elaborate! He said, "its none of my business"! At that point, the hair stood up on my neck. Here's this 20 something kid, telling me none of my business. I told him I am staying at the Hotel, not able to get a drink at the bar, nor a meal at the Restaurant, and this kid that I have socks older than him, telling me none of my business. I stay at the Hollywood Casino Holtel on a regular basis. I have to rethink that Customer service and politeness goes a long way. The disrespectful attitude of this snotnose punk represents the Management. Maybe they don't want Customers anymore? Its a new generation. One thing I'm proud of, is my kids are resp
Bodde här 1 natt i februari 2024
Svar från Toni Soucy Front Desk Shift Manager 13 mars 2024
Thank you for the feedback on your stay with us. I will pass this information onto the Casino Manager for their review.

10/10 Fantastiskt

Nicole

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Spent a night here and enjoyed the casino and a nice meal at the Hops House 99 restaurant. Clean and comfortable room with a great view of the river. Parking garage easy to get in and out. Would stay there again. Breakfast is not included but there is a McDonalds across the street.
Bodde här 1 natt i mars 2024
Svar från Toni Soucy Front Desk Shift Manager 3 mars 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to your next visit.

10/10 Fantastiskt

Darren

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy access parking was simple room was comfortable
Bodde här 3 nätter i december 2023
Svar från Toni Soucy Front Desk Shift Manager 3 mars 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to your next visit.

10/10 Fantastiskt

Roland

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We love Hollywood Slots!!
Bodde här 1 natt i mars 2024
Svar från Toni Soucy Front Desk Shift Manager 2 mars 2024
Thank you for the feedback on your stay with us. We are glad you always enjoy your stay and look forward to many more visit from you.

10/10 Fantastiskt

Mark

Reste med sin partner
The fact that the hotel is attached to a casino
Bodde här 1 natt i februari 2024
Svar från Toni Soucy Front Desk Shift Manager 2 mars 2024
Thank you for the feedback on your stay with us. We hope you enjoyed it and look forward to your next visit.

8/10 Bra

Edward

Affärsresenär
Gillade: Personal och service och boendets skick och faciliteter
The staff was friendly and polite. The one and only restaurant in the casino was closed all day and night Monday!!! No complimentary breakfast. Room was clean and nice. Noisy bathrooms thru walls and could hear people floor above partying and kept me awake till 1am Monday night.
Bodde här 2 nätter i februari 2024
Svar från S 29 feb. 2024
We appreciate your insight and look forward to seeing you again. In the future, if you hear noise, please let the front desk know as we have security on 24/7 that will handle this.

10/10 Fantastiskt

Marjorie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had a great stay. Everything was clean and we felt safe on the property.
Bodde här 1 natt i februari 2024
Svar från S 29 feb. 2024
Thank you for taking the time to post a review. We appreciate it.

8/10 Bra

Jesse

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property. Walking distance to the Cross Insurance Arena. Rooms were clean and comfortable. We would stay again!
Bodde här 1 natt i februari 2024
Svar från Toni Soucy Front Desk Shift Manager 2 mars 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed your stay and look forward to your next visit.

4/10 Dåligt

Brent

Upon checking in, I was informed that there would be a 50 dollar deposit in case we smoked in the room. I was ok with that but when checking out I asked about the deposit and was informed it would be released within 3 business days. Except they would keep 10 dollars of that deposit. Seems sketchy to me. We did not smoke in the room so why should they make 10 dollars from that? W
Bodde här 1 natt i februari 2024
Svar från Toni Soucy Front Desk Shift Manager 26 feb. 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it. I see you went through a pre paid booking and the only thing you owe the hotel is the 10.00 amenity fee. This includes the parking in the garage, use of the wifi, access to the fitness and business center as well as the coin operated guest laundry. We had included two bottles of water and a 5.00 food credit to use at the Hops House 99 Restaurant or our retail shop by the hotel front desk.

10/10 Fantastiskt

kelly, HOLBROOK

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean hotel, would stay again. Friendly staff. Wish the restaurant was opened on Mondays!
Bodde här 1 natt i februari 2024
Svar från Toni Soucy Front Desk Shift Manager 26 feb. 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to seeing you again.

10/10 Fantastiskt

Darren

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från S 29 feb. 2024
Thank you for your review. We look forward to seeing you again soon!

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great rooms with very comfortable matress and pillows. Clean and quiet.
Bodde här 4 nätter i februari 2024
Svar från Toni Soucy Front Desk Shift Manager 26 feb. 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and we look forward to your next visit.

10/10 Fantastiskt

Melissa

Bodde här 1 natt i februari 2024
Svar från Toni Soucy Front Desk Shift Manager 31 mars 2024
Thank you for the feedback on your stay with us. We hope you enjoyed your stay and look forward to your next visit.

10/10 Fantastiskt

Carl

Bodde här 1 natt i februari 2024
Svar från Toni Soucy Front Desk Shift Manager 31 mars 2024
Thank you for the feedback on your stay with us. We hope you enjoyed your stay and look forward to your next visit.

10/10 Fantastiskt

George

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Plenty of parking,right off the hiway
Bodde här 1 natt i februari 2024
Svar från Toni Soucy Front Desk Shift Manager 21 feb. 2024
Thank you for the feedback on your stay with us. We hope you enjoyed it and look forward to your next visit.

8/10 Bra

di

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Shower water pressure is weak,water stop for 2 second then went back to normal. Cleanliness is soso,hope will Be improve.
Bodde här 1 natt i februari 2024
Svar från S 17 feb. 2024
We appreciate you sharing your review with us. We strive to ensure the utmost in guest service.

10/10 Fantastiskt

Shawn

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was nice and clean, staff was friendly
Bodde här 2 nätter i februari 2024
Svar från S 15 feb. 2024
We appreciate your patronage and the kind words and we do hope to see you again soon!

2/10 Väldigt dåligt

Jeremy

Affärsresenär, Reste med sin partner
Gillade: Bekvämligheter
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Older female at front desk was extremely rude and would not let my wife check in with even though we share a name and she had my ID. Had to leave a work event so we could check in. Shower would not shutoff and partially flooded the bathroom. Residence Inn across the street much better bet.
Bodde här 1 natt i februari 2024
Svar från S 14 feb. 2024
Unfortunately unless both names are on the reservation and there are no notes that someone else will be checking in, the ID and credit card of the person needs to be verified for security purposes. We cannot just randomly check people in as this would be unsafe and we take it seriously. Repeated attempts were made to try and check in this reservation without the proper protocol to the point that your wife had to be told to back away from the gentleman's work station as she was waving her phone and ID at which point you arrived to sign. I have shared your concern regarding the shower with maintenance and it has been corrected.

6/10 Okej

Shannon

Affärsresenär
Gillade inte: Renlighet
It was the best rate to stay in Bangor. It was good enough though the room was really cold. Did not visit the casino.
Bodde här 2 nätter i februari 2024
Svar från S 13 feb. 2024
We appreciate you sharing this with us and will look into the heating issue.

8/10 Bra

Stephen

Bodde här 1 natt i februari 2024
Svar från Toni Soucy Front Desk Shift Manager 31 mars 2024
Thank you for the feedback on your stay with us. We hope you enjoyed your stay and look forward to your next visit.

10/10 Fantastiskt

Lindsay

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från S 13 feb. 2024
Thank you for your review-we appreciate it.