Dear Guest, On behalf of our entire team at Pestana Arena Barcelona, we would like to thank you for taking the time to provide us with your positive feedback. Thank you also for choosing Pestana Arena Barcelona Hotel for your stay. We would be delighted to welcome you back in the near future. Best regards,

Dear guest, Thank you for rating your stay with us with a score of 10 out of 10. We are happy to read that you loved our location, rooms, breakfast and accomodating staff. We look forward to welcome you back to our hotel during your next stay in Barcelona. Wishing you a lovely day, Lorena Madurga Front Office and Public Relations Manager

Kära Magnus, Tack så mycket för att du delar din recension. Jag är glad att höra att du hade en övergripande bra vistelse hos oss. Tack igen för din tid och jag verkligen hoppas att vi ses snart. Med vänliga hälsningar, Gemma Ramon Front Desk Manager & Public Relations

Dear Guest, Thank you for choosing to stay in Pestana Arena Barcelona Hotel and for taking the time to write your positive comment. We are particularly glad that you enjoyed with our location and our service! We hope we will have the opportunity to welcome you back very soon. Kind regards, Gemma Ramon Front Desk Manager & Public Relations

Kära gäst, Tack så mycket för att dela din trevlig recension! Jag är glad att höra att du hade en underbar vistelse med oss. Tack igen för din tid och jag verkligen hoppas att vi ses snart. Med vänliga hälsningar, Gemma Ramon Front Desk Manager & Public Relations

Kära Kimmy, Tack för att du tog dig tid att skriva om din vistelse på Pestana Arena Barcelona. Vi är så glad att du kan njuta av våra rum och vår personal. Många tack på uppdrag av all personal. Dess ett riktigt nöje att ge god service och uppfylla dina expactations, som dess mycket viktigt för oss att fulfull gäster med fina minnen och erfarenheter. Vi önskar er all lycka. Hoppas vi ses snart. Vänliga Hälsningar, Gemma Ramon Front Desk Manager & Public Relations

Kära Jonas, Tack så mycket för att dela din trevlig recension! Jag är glad att höra att du hade en underbar vistelse med oss. Vi är glada att veta att vår plats uppfyllde dina förväntningar trots våra restaurangtjänster. Vi ångrar att du inte tyckte om det Tack igen för din tid och jag verkligen hoppas att vi ses snart. Med vänliga hälsningar, Gemma Ramon Front Desk Manager & Public Relations

Hello: We thank you very much for the dedicated time for the valuation of our hotel. We hope to see you back at our property, Best Regards, Pestana Team..

Kära gäst, Tack så mycket för att dela din trevlig recension! Jag är glad att höra att du hade en underbar vistelse med oss. Jag är glad att veta att du har haft de största hotellrummen i staden, liksom, av vårt läge. Tack igen för din tid och jag verkligen hoppas att vi ses snart. Med vänliga hälsningar, Gemma Ramon Front Desk Manager & Public Relations

Kära Helene, Tack så mycket för att dela din trevlig recension! Jag är glad att höra att du hade en underbar vistelse med oss. Tack igen för din tid och jag verkligen hoppas att vi ses snart. Med vänliga hälsningar, Gemma Ramon Front Desk Manager & Public Relations

Dear Mr. Niclas, Please, accept my reply in English. I would like to thank you for taking the time to share your experience with us since it helps us to improve the service we offer. We are sorry that your experience was not what you expected at Pestana Arena Barcelona Hotel. Please allow me to express my sincerest apologies. At Pestana, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us in order to understand the needs of our guests. Please rest assured that your comments have been discussed with the Housekeeping manager, also the cleaning women have been advised of your comments. They have been reminded that maintaining a high standard of hospitality and service is an essential part of their daily work. Every measure has been taken to ensure that all our guests are greeted with courtesy and professionalism. I do hope this will not stop you from returning to stay with us in the near future as it will be a great pleasure to welcome you back and ensure you have a more pleasant stay next time. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ramon Alegret Manager

Dear Guest, Please do accept my reply in English. I am delightful to see that enjoyed your time at Pestana Arena Barcelona and appreciate the fact you took the time to review your experience with us. We will be more than happy to host you again in order to change your experience and to offer you a better stay with us. Sincerely, Ramon Alegret Manager

Kära Rose, Tack så mycket för att dela din trevlig recension! Jag är glad att höra att du hade en underbar vistelse med oss. Jag är glad att veta att du har haft de största hotellrummen i staden, liksom, av vårt läge. Tack igen för din tid och jag verkligen hoppas att vi ses snart. Med vänliga hälsningar, Ramon Alegret Manager

Kära Peter, Tack så mycket för att dela din trevlig recension! Jag är glad att höra att du hade en underbar vistelse med oss. Jag är glad att veta att du har haft de största hotellrummen i staden, liksom, av vårt läge. Tack igen för din tid och jag verkligen hoppas att vi ses snart. Med vänliga hälsningar, Ramon Alegret Manager

Dear Michaela, We thank you very much for the time you have dedicated to leave us your pleasant comment about your stay at Pestana Arena Barcelona. It is with great pleasure that we have read your compliments. Thank you for choosing to stay with us. We hope to welcome you back very soon. Sincerely, Ramon Alegret Manager

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. I appreciate your comments and I will consider them.. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Ramon Alegret Manager

Dear Leif, Please accept my reply in English Thank you so much for sharing this nice review! I am delighted to hear that you had a nice stay with us. All the team strives hard to ensure all our guests leave the hotel with a nice overall experience and I am delighted to see that on this occasion we achieved it. Many thanks again for your time and I truly hope to welcome you back at Pestana Arena Barcelona. Sincerely, Ramon Alegret Manager

Dear Angela, First of all, thank you for choosing Pestana Arena during your visit to Barcelona and accept, please, my answer in English. There is not a fixed taxi rate, that's the reason that the reception staff cannot ensure an exact cost. We hope to welcome you back. Ramon Alegret Manager

Dear Sho,thank you very much for your kind feedback.At the Pestana Arena Hotel we strive to provide our guests with a memorable and comfortable experience, and knowing that we have managed to do so with you fills us with joy and satisfaction.We hope to have the chance to welcome you back in the near future.with best regards,

Liebe Frau Svenja, Wir möchten uns an dieser Stelle bei Ihnen dafür bedanken, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben.Wir haben uns gefreut, Ihre begeisterten Kommentare zu unserem Standort zu lesen. Wir sind sehr stolz darauf, unseren Gästen ein tolles Erlebnis bieten zu können.Wir danken Ihnen für Ihren Aufenthalt und freuen uns, Sie bald wieder in der Pestana Arena Barcelona begrüßen zu dürfen.Mit freundlichen Grüße,

Estimado Sr. Carlos,Nos complace enormemente saber que disfrutó de su estancia en nuestro hotel y quedó satisfecho con nuestros servicios.Su satisfacción es nuestra mayor recompensa. Esperamos darle la bienvenida nuevamente en el futuro.Atentamente,

Dear Mr JerryThank you for taking the time to share your kind opinion about your recent stay at Pestana Arena Barcelona Hotel. We are delighted to know that your experience was satisfactory and that our service lived up to your expectations.At the Pestana Arena Hotel we strive to provide our guests with a memorable and comfortable experience, and knowing that we have managed to do so with you fills us with joy and satisfaction.Your feedback is invaluable to us and motivates us to continue improving and offering exceptional service with every visit.We hope to have the pleasure of welcoming you again in the near future and making you feel at home once again.Thank you for choosing us and for sharing your experience!Kind regards,

Dear Ms Tina We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Arena Barcelona.Kind regards,

Dear Mr Alex,Thank you for taking the time to share your kind opinion about your recent stay at our establishment. We are very pleased to know that your experience was satisfactory and that our service lived up to your expectations.We hope to have the pleasure of welcoming you again in the near future and making you feel at home once again.Thank you for choosing us and for sharing your experience!Kind regards,

Estimado Sr. Dan, Gracias por haberle dedicado tiempo a ofrecernos sus comentarios sobre su experiencia en Pestana Arena Barcelona. Su opinión es muy importante para nosotros ya que nos ayuda a mejorar nuestro trabajo.Le pedimos disculpas de corazón por no haber podido cumplir sus expectativas al 100 %, y por cualquier inconveniente que esto le haya podido causar.Muchísimas gracias por haberse alojado en Pestana Arena Barcelona. Esperamos que esta experiencia no haya empañado de forma permanente la opinión que tiene de nuestro hotel. Nos encantaría mostrarle lo que mejor sabemos hacer en su próxima estancia.Saludos cordiales,

お客様！ご滞在をお楽しみいただき、お部屋にもご満足いただけたご様子を伺い、大変嬉しく思っております。あなたの満足は私たちの最大の報酬です。私たちをお選びいただきありがとうございます。またのお越しをお待ちしております。心から、

Dear Mr GultekinThank you for taking the time to share your kind opinion about your recent stay at our establishment. We are very pleased to know that your experience was satisfactory and that our service lived up to your expectations.At the Pestana Arena Hotel we strive to provide our guests with a memorable and comfortable experience, and knowing that we have managed to do so with you fills us with joy and satisfaction.We hope to have the pleasure of welcoming you again in the near future Kind regards,

Dear Mr. Fabio, On behalf of our entire team at Pestana Arena Barcelona, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Arena Barcelona.Best regards,

Dear Mr. Ilean Thank you for your feedback on your stay at Pestana Arena Barcelona. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Arena Barcelona, and we look forward to welcoming you again soon.Best regards,

Dear Mrs Petra, On behalf of our entire team at Pestana Arena Barcelona, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Arena Barcelona.Best regards,

친애하는 손님, 게스트가 제공하는 귀중한 피드백을 통해서만 개선할 수 있으므로 이 정보를 공유해 주셔서 감사합니다.기차역에서 불과 650m 떨어진 저희 위치는 일반적으로 매우 편리하다고 간주됩니다. 하지만 이 점에 대해 귀하의 인식이 달랐다는 것을 이해하고 이로 인해 불편을 끼쳐드려 죄송합니다.그럼에도 불구하고 귀하의 경험이 긍정적이었기를 바랍니다. 우리와 함께있어 주셔서 감사합니다! 앞으로도 여러분을 환영하게 되어 기쁘게 생각합니다.감사합니다.Ana Cabrera - 대리

Estimado Sr. Jorge: le agradecemos su opinión sobre su reciente estancia con nosotros. Todos los comentarios son fundamentales para mejorar nuestro trabajo.En esta ocasión, no obstante, pensamos que quizá ha debido haber una confusión con otro hotel, pues podemos confirmar que existe una rampa especialmente habilitada para facilitar la entrada de los huéspedes con dificultad motora, situada justo en el lateral de las escaleras mencionadas.El Hotel Pestana Arena se enorgullece de abogar por la inclusión y de haber sido colaborador en varias ediciciones de pasados campeonatos deportivos en silla de ruedas, alojando a varios de los equipos participantes. Dicha colaboración no hubiera sido posible si nuestras instalaciones no hubieran estado debidamente adaptadas. Le damos las gracias por haberse alojado en Pestana Arena Barcelona y esperamos que, en el futuro, nos conceda otra oportunidad para recibirle y poder ofrecerle nuestra hospitalidad.Ha sido un placer para nosotros hospedarlo.Saludos cordiales,

Dear Mr. Yang Hsun, On behalf of our entire team at Pestana Arena Barcelona, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.To respect our guests' privacy wishes, the team does not enter rooms with a Do Not Disturb sign, however we are very pleased our Front Desk team was able to assist you in the evening with fresh towels.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Arena Barcelona.Best regards,

Estimado Sr. Vicente, Nos gustaría darle las gracias por su más sincera opinión sobre su estancia. Desgraciadamente, no hemos podido cumplir sus expectativas. Le pedimos disculpas de corazón por cualquier inconveniente que le hayamos podido causar. Si pudiera contactarnos y ofrecernos más información en relación a su opinión, sinceramente nos ayudaría a mejorar y poder evitar la causa de su disconformidad en el futuro. Le agradecemos que haya elegido Pestana Arena Barcelona para su estancia y esperamos que nos dé otra oportunidad en el futuro para poder demostrarle nuestros elevados estándares de servicio y recuperar su confianza en su siguiente visita.Saludos cordiales,

Cher Monsieur RenéDe la part de toute l’équipe de Pestana Arena Barcelona, nous souhaitons vous remercier de votre aimable retour d’expérience.Il nous est très agréable de savoir que votre séjour dans notre établissement a été plaisant et que nous avons pu participer à vous créer de beaux souvenirs.Nous sommes impatients de vous accueillir à nouveau dans notre hôtel !Bien cordialement,

Estimado Sr. Fernando,Estamos encantados de saber que su reciente estancia en Pestana Arena Barcelona ha sido de su agrado y que la ha disfrutado de principio a fin. Nuestro personal quiere agradecerle sus amables puntuación.Muchísimas gracias por haber elegido Pestana Arena Barcelona para pasar sus vacaciones. Estamos deseando volver a recibirlo muy pronto en nuestro hotel.Saludos cordiales,

Estimado Sr. Ricardo, Gracias por sus comentarios sobre su estancia en Pestana Arena Barcelona. Estamos encantados de saber que ha disfrutado de su experiencia y del servicio profesional, atento y exclusivo de nuestro personal. Sus comentarios nos llenan de orgullo y nos incentivan a mejorar nuestro servicio y aspirar a la excelencia de manera continua.Ha sido un gran placer para nosotros recibirlo como huésped. Le damos las gracias por haberse alojado en Pestana Arena Barcelona. Estamos deseando volver a darle la bienvenida muy pronto.Saludos cordiales,

Dear Mr./Mrs. Isa, Thank you for your feedback on your stay at Pestana Arena Barcelona. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Arena Barcelona, and we look forward to welcoming you again soon.With Best regards, Yoana Piedra. Front Desk Manager

Dear Guest, On behalf of our entire team at Pestana Arena Barcelona, we would like to thank you for taking the time to provide us with your fabulous rating. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Arena Barcelona.Best regards,

Dear Madam,On behalf of the entire team at Pestana Arena Barcelona, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards,