Ha sido un placer teneros en nuestro apartamento, espero hayáis disfrutado la estancia. Os esperamos pronto de nuevo😍

Thank you for your very unfortunate comment, everything you have written is a LIE, since those damages are what you made in our apartment. The extra fee that was charged was for the excess dirt they left in our apartment, the clothes that disappeared, the broken appliances that were left, we don't have a stove, so I can't respond to this. If the apartment was in as bad condition as you say and as dirty because they didn't leave, that's where their LIES lie. If all this had been true they would have left the same day they arrived. I have also seen that you have not made mention of the three hours that you made me stay before to attend to your friends, for whom, I reserved a taxi, I recommended restaurants, you also asked me to pass on entrance information to Park Güell. , and to the Sagrada Familia, this is not being kind, I hope that every time I travel I find people as kind as me, and I hope that all the apartments are like ours, because in previous and subsequent comments you can see how we work, their comment is just rage and anger, due to the extra fee that we were forced to charge, which did not cover even half of the damage they caused us. You yourself recommended that the dirt go away with bleach. Salut. The cameras, as I told you, only work when the apartment is empty, due to the occupation law that exists in Spain, as I already told you. Which seemed right to you.

Nick y sus amigos estuvieron en nuestra casa, cuando nos dijeron a la hora de su llegada, les dijimos que los atenderíamos como a todos los viajeros, pero su hora de llegada fue intempestiva, a las 23 horas, cuando en las normas de la casa anuncia que las entradas son de 12-18:00, entiendo que se sorprendieron pero en un apartamento a quien le dejas las llaves a esas horas de la noche o que comercio tenemos abierto, los apartamentos turísticos no tienen recepcion ni atencion 24 horas, solamente tenían que leer las normas de la casa, pero ni siquiera lo hicieron.

Gracias Raquel