Hotell i Barrio Pueblo

“Hotel was very nice, had everything on site, restaurants, cafe, casino, bars, pools, and the beach front. AC was amazing and the rooms were clean perfect sized. Location was great, had convenient stores nearby and all types of restaurants/food all around and even a church that was walking distance. Close to old San Juan and airport. Uber was inexpensive so greatly recommended. Staff and in general, Puerto Rican people were very hospitable and humble.”

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Water flow through showers should be checked, and check in time should be quicker. Amenities like the bowling’s center, pool and playground are great. Continental breakfast was ok and staff were friendly.”

“Staff were amazing! Pools are lovely. But rooms are dated and windows overlooking the sea had so many salt spots it was hard to enjoy the view, just fyi. The couch in my room was horribly stained and there were bits of trash under edges of furniture when I checked in. Not a huge deal, just notable.”

“The grounds are beautiful. The staff was amazing. We’ve been to Puerto Rico numerous times and this is easily the nicest hotel we’ve stayed at. Highly recommend.”

“I LOVED EVERYTHING”

“The rooms are very old and not properly cleaned. They only have double beds which was extremely uncomfortable. Rooms are small. The staff is very friendly and the resort itself is gorgeous. I just wish the beds were more comfortable. It was my bday weekend and I was very disappointed”

“The staff, the place, the people! Amazing!”

“What a find! I needed to stay 1 night before boarding a cruise. All the other hotels were very expensive. All the reviews for this hotel were good so I booked it and I'm glad I did. It is inside a hospital but you would never know it. It's a 15 minute taxi ride from the airport. I was traveling solo and a bit nervous but the entrance had a security gate due to the hospital. I arrived at midnight and the area was well lit, the hospital reception was right inside the entrance. You take...

“Mer hostel än hotell. Okej bemötande av personal. "Continental breakfast" var rostbröd, jordnötssmör och färska äpplen. Mysig liten gata i universitetsområdet, men lååångt om man vill promenera till stränderna.”

“The hospitality love the amazing view the property owners are the nicest people so is the staff they make sure that you are very well taken care of, anything you need or any questions that you may have they will have a answer or they will have a suggestion is a very peaceful place and the homemade breakfast and the coffee is the best, Can't wait to go back I miss it already take time to unwind and relax to everyone at Serena boutique hotel Thank you you guys are the best.”

“El Hotel me gusto porque esta bien centrico para caminar a Bares, Restaurantes y el Casco Urbano de Cayey. No me gusto que no tenia elevador.”

“Had some issues with electricity being out for most of the stay. Was not the hotel’s fault - impacted the entire area ”

“Loved the place, location, staff, vibe, food, and everything. Great place and highly recommended.”

“Super ställe ”