Hotell i Barrio Pueblo

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“The property is not well maintained or cleaned. The tables that are used during breakfast are not wiped cleaned when you go the next day to eat breakfast they are still sticky from the day before. Most of the people that work there are lazy they do the bare minimum. The pool never gets cleaned all the leaves and people hair floating around. I had to borrow the net to remove some of the debris from the pool. One day an iguana went into the pool o w of the guest”

“El lugar está muy bien cuidado, se respira paz desde que llegas. Empleados atentos y amables”

“Can not recommend. Room smelled moldy and musty - got respiratory issues, and allergic reaction to the mold. Front desk did not adress the issues, only stating fully booked. ”

“Se apagaba solo.”

“Hotellet låg extremt långt utanför stan och det var jättesvårt och dyrt att ta sig runt OM man inte har bil. Stranden var inte alls bra utan man får ta sig ca 30 minuter med bil till en mycket bättre eller gå 15 minuter till en som var helt okej. Killen i receptionen var dock extremt hjälpsam och erbjöd väldigt god service så tack vara han blev inte våra nätter där så tokiga trots allt.”

“Nice clean”

“The beach staff deserve a raise!!! Not only were the extremely helpful to us but we watched them from our balcony and they worked so hard for everyone 💕”

“Had some issues with electricity being out for most of the stay. Was not the hotel’s fault - impacted the entire area ”

“Everything was as advertised regarding appearance and amenities presented. However, the hotel is old and there are some aspects in terms of how the room is painted, fixtures/furniture of the room are places, they are old. Likewise, the walls are very thin, and where my room was located I could hear everything that was happening as passersby entered and exited the hall entrance. It was such a big problem that I had a lot of issues sleeping, and I am not usually bothered by noise etc. For the...

“El lugar super limpio y muy hermoso lo único no tiene estacionamiento propio tienes q estacionarse en la calle fuera de eso excelente 👌”