Hotell i Barrio Pueblo

“Excellent hotel in the mountains offering great hospitality and service and courtesy”

“Clean room. Great location if you are visiting the San Cristobal Canyon. No staff on property, lobby closed the majority of the time, staff was available over the phone. Restaurant closed the majority of the time we were there despite being advertised as open on google. To be fair their facebook page has the correct operating hours (Thursday- Sunday). ”

“Para hacer check in fue confuso pero en general muy bueno”

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Buen sitio y limpio”

“Newer place with a cool vibe”

“My room was changed upon arrival, I was not given a room change discount since I did book a bigger room . The room I was in was not clean, because of the location and ability to call and uber and leave was not an option, therefore no point to complain.”

“The location was beautiful and serene. Ricardo and his family were very hospitable. It felt like I was staying at a relative’s house instead of a hotel. The breakfast was really a home cooked meal.”

“Limpieza está muy por debajo de lo esperado, sábanas sucias, piso sucio”

“Good”

“Buen trato de parte del personal, todo limpio y con buenos servicios dentro de la facilidad junto con una hermosa vista.”

“Very clean rooms great staff”

“It’s a cute cozy room, perfect for one person or a petite couple :) Clean and warm, decorative with beautiful colors and art. Love the rooftop area and gated parking. Heriberto was a pleasure to speak with, thank you for the warm welcoming.”

“El hotel está ubicado en un área muy accesible a los lugares de interés y de comida y bebidas. La housekeeping fue muy amable. La habitación estaba muy limpia pero las ventanas no cierran herméticamente por lo que se escucha el tráfico de la calle. Está bien para una noche.”

“Room was ok if you like cold showers as there was no hot water … I notified hotel as soon as I noticed and they said there was no isssues before I checked in …staying for two nights so I asked for one back to find another hotel and they declined . Said they would send maintenance out … maintenance never came and I kept saying no hot water … I saw cleaning lady and asked her to show me if I’m doing something wrong and she said previous guests have complained and nothings been done about it’s, so...

“Poot and parking is not safe.”

“Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. ”