Reception
Se tillgänglighet

Recensioner av The Dunes Hotel

3 out of 5
The Dunes Hotel
Hawthwaite Lane, Barrow-in-Furness, England

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 75 av 162 recensioner" "
8 - Bra i betyg. 56 av 162 recensioner" "
6 - Okej i betyg. 23 av 162 recensioner" "
4 - Dåligt i betyg. 7 av 162 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 162 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,8/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Jesper

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2022

10/10 Fantastiskt

Kerry

Reste med familj och småbarn, Reste med husdjur
Gillade: Renlighet och personal och service
Nice hotel. Dog and family friendly. Decent size rooms large enough to easily fit a dog bed and travel cot.
Bodde här 3 nätter i maj 2024

8/10 Bra

Lesley

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location was great - quiet and out of the way but easily access to local attractions. I did find the room a bit warm on arrival and had to immediately turn off the radiators and open the windows. Also, the bed was a bit too hard and uncomfortable for me but that’s personal taste. The wash basin in the bathroom was cracked and I could have done with a hand rail to get in and out of the bath but that was my own fault for not requesting an accessible room.
Bodde här 2 nätter i mars 2024
Svar från The Dunes 8 apr. 2024
Good Morning LesleyThank you for your amazing review of The Dunes. It is very much appreciated. Many ThanksThe Dunes

10/10 Fantastiskt

Antony

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Had such a relaxing time staff where great and such a lovely get away would highly recommend
Bodde här 1 natt i februari 2024
Svar från The Dunes 8 apr. 2024
Good Morning EmilyThank you for your amazing review of The Dunes. It is very much appreciated. Many ThanksThe Dunes

8/10 Bra

Emily

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely stay at short notice! Great room.
Bodde här 1 natt i februari 2024
Svar från The Dunes 8 apr. 2024
Good Morning EmilyThank you for your amazing review of The Dunes. It is very much appreciated. Many ThanksThe Dunes

4/10 Dåligt

Rajesh

Affärsresenär
Gillade inte: Personal och service och boendets skick och faciliteter
The room did not have adequate lighting to do work, when I brought this to the attention of the staff as the light was not operational, they just took the bulb out and did not replace it, the clock was not working so one I pointed it out they just removed the clock and didn’t replace it, my room on first night of three could not be cleaned as I did not have a tag for the door handle - not enough door tags for the number of room
Bodde här 3 nätter i november 2023
Svar från The Dunes 4 dec. 2023
Good Morning Rajesh I can only apologise that your recent stay at The Dunes didn't meet our standards. Hopefully we can welcome you back to The Dunes in the future and show you the true warmth of The Dunes

10/10 Fantastiskt

Charlie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It's a lovely place for a chilled getaway. Very nice and welcoming staff, great food and the place simply looks quality. Not a great deal to do in the area unless you have a car but theres plenty of nice walks to take.
Svar från The Dunes 4 dec. 2023
Good Morning CharlieThank you for your amazing review of The Dunes, We hope to welcome you back in the future. Many Thanks

10/10 Fantastiskt

Jarred

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023
Svar från The Dunes 7 nov. 2023
Good Evening JarredThank you for your amazing review of The Dunes, we look forward to welcoming you back in the future. Many Thanks

8/10 Bra

Melissa

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från The Dunes 1 okt. 2023
Good Afternoon Melissa, Thank you for your amazing review of The Dunes, you have made our day. We hope to welcome you back in the future. Many Thanks The Dunes

10/10 Fantastiskt

Emma

Bodde här 1 natt i september 2023
Svar från The Dunes 1 okt. 2023
Good Afternoon Emma, Thank you for your amazing review of The Dunes, you have made our day. We hope to welcome you back in the future. Many Thanks The Dunes

10/10 Fantastiskt

Carol

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Little Gem
Great hotel especially if you have a dog🐶We were able to sit in the bar area to eat and the food presented was very good. The staff could not do enough to help and were extremely pleasant. The bedrooms were very clean and comfortable. The hotel,itself, was a little tired and could do with a general makeover but overall excellent stay for 3 nights and we will be returning
Bodde här 3 nätter i september 2023
Svar från The Dunes 19 sep. 2023
Good Afternoon Carol, Thank you for your amazing review of The Dunes, you have made our day. We hope to welcome you back in the future. Many Thanks

8/10 Bra

Kayleigh

Bodde här 1 natt i augusti 2023
Svar från The Dunes 19 sep. 2023
Good Afternoon Kayleigh, Thank you for your review of The Dunes, We hope to welcome you back in the future. Many Thanks

8/10 Bra

David

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
My room faced away from the coastal view. Not a big deal, but i would have preferred to have been able to see the sum setting over the river Duddon estuary rather than a view of a nearby quarry.
Bodde här 3 nätter i augusti 2023
Svar från The Dunes 27 aug. 2023
Good Morning DavidMany thanks for your amazing review of The Dunes, it is very much appreciated. We look forward to welcoming you back in the future.Many Thanks

8/10 Bra

Diane

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed for a wedding. Decent size room. Lovely comfy bed. Very quiet. Some small niggles. No glasses or coat hangers in the room. Didn't discover this until we went to bed about 1am. Also didn't like the way the fresh linen & towels for the next day's guests were on the floor in the corridor when we went for breakfast. Not very hygenic!
Bodde här 1 natt i augusti 2023
Svar från The Dunes 19 sep. 2023
Good Afternoon Diane, Thank you for your review of The Dunes, We hope to welcome you back in the future. Many Thanks

10/10 Fantastiskt

Rihanna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023
Svar från The Dunes 23 aug. 2023
Good Afternoon Rihanna, Thank you so much for your amazing review of The Dunes, we are delighted. Hopefully we can welcome you back in the future.Many Thanks

6/10 Okej

Verifierad resenär

Gillade: Renlighet
Very average stay
The hotel is situated in a peaceful and quiet area and the room was a good size and nicely furnished. However, there was quite a few things we noticed and made the stay overall just OK. Firstly, on arrival and throughout the hotel there was an intense smell of cow manure from the surroundings, we understand that in the countryside this is normal however inside the hotel some air fresheners wouldn’t go a miss.The room was rough round the edges, it seemed dated even though it was one of the refurbished rooms and there was a lot of stains on the carpet. We were put in a ground floor room and the room was extremely hot at night but felt we was unable to open a window as it didn’t have a latch and opened very wide so was not safe. There wasn’t any air con system in the room but there was 2 fans provided that we found in the wardrobe, one of which didn’t work and the other was very loud disrupting our sleep. We ate at the in-house restaurant which was also rather mediocre. The food came quickly but wasn’t great for the price we paid. The staff in the restaurant seemed untrained and unprofessional. A couple of things was that we ordered steaks and was not asked how we would like them cooked. Also, part of our drink order was forgotten about so had to ask multiple times despite being one of four occupied tables in the restaurant. We were not asked how the stay was on check out, we did not have a very enjoyable experience and will not be returning to this hotel.
Bodde här 1 natt i augusti 2023
Svar från The Dunes 22 aug. 2023
Good Morning, I am sorry to hear that you didn't enjoy your stay at The Dunes, this falls below the standards we set ourselves. I have passed your review onto the relevant departments in the hope we can make sure we do better in future. Hopefully we can welcome you back to The Dunes in the future to show you our true quality. Many Thanks The Dunes

8/10 Bra

Sam

Bodde här 1 natt i augusti 2023
Svar från The Dunes 22 aug. 2023
Good Morning Sam Thank you for your review of The Dunes. It is very much appreciated.

8/10 Bra

Lester

Gillade: Renlighet och personal och service
Bodde här 1 natt i augusti 2023
Svar från Reception 14 aug. 2023
Good Morning LesterThank you for your review on The Dunes it is very much appreciated.

6/10 Okej

Andrew

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Food fantastic, room hygiene not so good..
Restaurant food fantastic, service poor as one young guy serving overworked. Room bed lining was dirty ! Mattress cover not covering mattress properly and damaged (reception sorted quickly though and gave 1 free breakfast). Bedroom lovely, bathroom very tatty and worn. Hotel was very quiet. Would still stay again though.
Bodde här 1 natt i augusti 2023
Svar från The Dunes 14 aug. 2023
Good Morning AndrewMany Thanks for your review of The Dunes, we use all reviews both positive and negative to grow, improve and hopefully improve the customer experience. Hopefully we can welcome you back to The Dunes in the future. Many Thanks

6/10 Okej

Paul

Bodde här 1 natt i juli 2023
Svar från Reception 27 juli 2023
Good Morning Paul, thank you for your review of your recent stay at The Dunes. Many Thanks

8/10 Bra

Gary

Affärsresenär
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Restaurant and food was brilliant. Room was ok a bit worn. There was no soap, shower gel or shampoo. Lovely view though the window.
Bodde här 1 natt i juli 2023
Svar från Reception 23 juli 2023
Many Thanks The Dunes

10/10 Fantastiskt

Leanne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
2 ladies & a greyhound
Waiter didnt ask about food allergy info so was made worse when he brought over the prawn linguine instead of the chicken! Was quickly removed without causing a reaction so was fine in the end, food we had was beautiful 😆
Bodde här 3 nätter i juli 2023
Svar från Reception 23 juli 2023
Good Morning LeanneThank you for your review, I have passed on your comments to the relevant departments. The Restaurant team are delighted. We hope to welcome you back in the future. Many ThanksThe Dunes

10/10 Fantastiskt

Frederick

Bodde här 1 natt i juli 2023
Svar från Reception 17 juli 2023
Good Afternoon FrederickThank you for taking the time to post a rating for The Dunes, we hope to welcome you back in future.

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2023
Svar från Reception 17 juli 2023
Good Afternoon PeterMany thanks for sharing your review from your time with The Dunes. we look forward to welcoming you again in the future.

6/10 Okej

Gina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice Hotel, some improvements needed.
Couldnt fault the staff and friendliness, dissapointed in price of breakfast and in particular the continental which consisted of just cereal, yoghurt bits of fruit and juice and std bread for toast, no sign of cheese or meats which i thought was common. Very minimal shower and hair products in room, no glass in bathroom whether plastic or not, also didnt realise how isolated the hotel was and unable to walk into centre due to dual carriageways.
Bodde här 6 nätter i juli 2023
Svar från Reception 17 juli 2023
Good Afternoon GinaI am glad you found the staff friendly and helpful. At the same time, I am disappointed to see we failed to meet your expectations. I have shared your feedback about the lack of products in the bathroom and lack of choice at breakfast to the relevant teams, hopefully that will ensure the right measures are in place to prevent this from happening again in the future. I hope we get a chance to show you the true quality of The Dunes again in the future. Many ThanksReception

8/10 Bra

David

Bodde här 1 natt i juli 2023
Svar från Reception 17 juli 2023
Hello David Many Thanks for your review. We hope to welcome you back to The Dunes soon.

10/10 Fantastiskt

Thomas

Bodde här 1 natt i juni 2023
Svar från Reception 9 juli 2023
Hi ThomasThank you so much for your review, it has made our day.Many ThanksThe Dunes

10/10 Fantastiskt

ANNE

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Return visit
Stopped here in March and wanted to return in the summer which we did and not disappointed. Very friendly staff. Dined in restaurant both nights and both excellent. Toured around the area Cartmel lovely little village.
Bodde här 2 nätter i juni 2023
Svar från Many Thanks The Dunes 26 juni 2023
Hi Anne, Thank you for taking the time to share your feedback with us! I am delighted to see you had a good experience - You made our day!I hope we will be able to welcome you back soon!

8/10 Bra

Rhian

Bodde här 3 nätter i juni 2023
Svar från Many Thanks The Dunes 26 juni 2023
Hi Rhian Thank you for your feedback it's appreciated

8/10 Bra

Caprice

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Motor way slightly noisy during the night - however this was bank holiday weekend Breakfast has a wide range to choose from
Bodde här 1 natt i maj 2023
Svar från Many Thanks The Dunes 26 juni 2023
Hi Caprice, Thank you for your feedback, it's appreciated.

10/10 Fantastiskt

dawn

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome stay
Staff on site are awesome, so friendly and helpful. Was having a difficult personal time on my stay and all staff went out of their way to help me, check on me. I very much enjoyed my stay and also the surroundings are lovely
Bodde här 19 nätter i april 2023
Svar från Many Thanks The Dunes 26 juni 2023
Hi Dawn Thank you for taking the time to share your feedback with us! I am delighted to see you had a good experience - You made our day!I hope we will be able to welcome you back soon!

10/10 Fantastiskt

Joanne

Bodde här 1 natt i april 2023

8/10 Bra

Daniel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2023

6/10 Okej

Ann

Reste med familjen
Gillade: Personal och service och bekvämligheter
Room never got stocked at all with tea and coffee no bed change in 3 days and tv not working but didn’t have a spare shower was dirty on arrival
Bodde här 3 nätter i april 2023

8/10 Bra

Mark

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good rooms warm and comfortable with excellent friendly staff.
Bodde här 1 natt i mars 2023

10/10 Fantastiskt

ANNE

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A little gem
Very friendly staff lovely hotel a little gem. Evening meal was one of the best then drinks in the bar area. Decor lovely.
Bodde här 1 natt i mars 2023
Svar från Reservations Manager 13 mars 2023
Thank you for taking the time to leave your review, we are so glad you enjoyed your stay with us. I will pass on your comments to the team and share your feedback, we hope to see you again soon! Kind Regards, Reservations Manager

10/10 Fantastiskt

Paul

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2023
Svar från Reservations Manager 7 mars 2023
Thank you for taking the time to leave a review, we hope to see you again soon.

10/10 Fantastiskt

Rachel, Staveley

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A brand new feel to the place with amazing staff, who couldn’t do enough for us and our fur baby. Excellent food that catered for all dietary requirements ( ie carnivore and vegan!) Gorgeous dog bed, bowls and treats provided for Winnie. Lovely location for a walk to a natural gem of a beach! We will be back. Thank you Dunes .
Bodde här 2 nätter i februari 2023
Svar från Reservations Manager 19 feb. 2023
Thank you for taking the time to leave such a lovely review. We are so glad you enjoyed your stay with us! We hope to see you and your furry friend again soon. Kind Regards

6/10 Okej

Terence

Affärsresenär
Gillade: Renlighet och personal och service
Bodde här 3 nätter i februari 2023
Svar från Reservations Manager 12 feb. 2023
We apologise you did not have the best experience possible with us and hope to have the chance to host you again - please let us know if there is anything we can improve on for your future stays.

10/10 Fantastiskt

gary

Bodde här 1 natt i februari 2023
Svar från Reservations Manager 12 feb. 2023
So glad you enjoyed your stay with us, we hope to see you again soon!

10/10 Fantastiskt

Angela

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2023
Svar från Reservations Manager 30 jan. 2023
Dear guest,Thank you so much for the amazing review.We are so glad that you had a lovely stay at the Dunes.We look forward to welcoming you back,Kindest regards,

8/10 Bra

David

Bodde här 1 natt i januari 2023
Svar från Reservations Manager 27 jan. 2023
Dear guest,Thank you so much for your kind review of our property.We're really happy to know you had a pleasurable stay and we look forward to welcoming you again in the future.Kindest regards,

10/10 Fantastiskt

Fay

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely chill couple of days Room large quiet comfortable and warm and recently refurbished Staff helpful and friendly Very dog friendly Location a bit remote but ideal for peace and quiet and walking and 1/2 mile from The Dunes(great for our 2 dogs) Food was great Gala night on New Year superb value with a 3 course meal Casino and a singer with music for dancing I would recommend this Hotel
Bodde här 3 nätter i december 2022
Svar från Nat Patrick 24 jan. 2023
Thank you so much for your lovely review, I will share this with the staff and management this afternoon, we hope to see you again soon!

10/10 Fantastiskt

Courtney

Bodde här 1 natt i oktober 2022

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Overall staff very helpful and cheerful.
Although we asked for accessible room it was lacking certain facilities in the bathroom I.e. grab rails. The room was at the farest end of the corridor causing me to walk further than necessary. I also suspect my electric wheelchair would barely have got through the fire doors. As I was away for a weekend I had not taken my chair but my scooter which certainly would not have got through the fire doors in the corridor. The towel radiator needs more cleaning as it is next to the toilet and was covered in goodness knows what spatter. We also needed to be informed on booking in that the rooms are cleaned on request, especially as the radiator was so yuk. It was on the card given to us but as we were busy getting settled we never read it. Generally the hotel is nicely presented and peaceful.
Bodde här 2 nätter i september 2022

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2022

10/10 Fantastiskt

John

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
I liked its location away from a town but near enough for. 5 min drive and near to the coast.
Bodde här 1 natt i september 2022

10/10 Fantastiskt

Danielle

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Loved the area and the decor of the hotel in the lobby and bar area was beautiful. The staff very friendly particularly Anya when we had our breakfast (which was an amazing breakfast!) Only few Negatives (although wouldn’t stop us staying again) was the bathroom was slightly dated, I think a more neutral Lino rather than bright red would modernise it a bit. Could also do with some black out blinds on the window as the room was extremely bright as soon as the sun came up (meaning our toddler was up with the sun) Other than that we had a perfect stay. Absolutely brilliant location for the zoo which was the purpose of our trip.
Bodde här 1 natt i september 2022

6/10 Okej

Keyflow UK

Affärsresenär
Gillade: Renlighet och personal och service
It says free parking when you book but had to pay on arrival, how ever due to this I was allocated free breakfast which made up for it. Staff very nice
Bodde här 1 natt i augusti 2022
Svar från Jessica 26 aug. 2022
After speaking with this guest I can confirm the mistake with regards to parking was not made by The Dunes Hotel and was in fact a different hotel.

8/10 Bra

Jazzmin

Bodde här 1 natt i augusti 2022