Hotell nära Basilica de la Merced

“Cristobal was amazing!”

“We loved the location of the hotel and the reception and housekeeping staff were so pleasant. The restaurant staff were a little slow to take orders and bring drinks. Room was so spacious and clean . ”

“OK. Nothing special really. But great location on a very interesting street with lots of fun going on. ”

“Great rooms and super helpful staff. My phone was stolen and the receptionist really went above and beyond trying to help me. ”

“Massive bed, excellent location. A little soulless, kind of place you might stay on a work trip with the breakfast to match. Room very comfortable.”

“Trevligt hotell med bra läge. Bra frukost och bra restauran”

“Först det väldigt positiva, extremt sköna sängar! Trevlig personal i receptionen. Rent och fint. Perfekt läge! Minus: personalen i frukostrestauranten verkade trötta av livet, de stod fyra, fem männsikor med sina telefoner och gjorde ingenting. ”

“Liked the hotel and the staff. Easy walk to restaurants and the metro. However, room lacked a comfortable desk, and lobby area is just two chairs. Hotel could use with a desk area in room or in common area. Would consider again in any future visit to Santiago. LuF”

“They had a free breakfast...the area it's in was not too safe in the evening. The front desk staff was all right but not particularly friendly. The view was nothing special but at least the place itself felt safe because they kept the front lobby locked to outsiders. They had a vending machine in the lobby, so although water was not free, at least it was available to purchase. They don't store your luggage, so we had to pay an extra $30 to extend our checkout time just so we had a place to keep...

“Mi estadía fue corta, pero se notó mucho el cuidado en su servicio al cliente. Siempre estuvieron dispuestos a orientarme y ayudarme con varias de mis inquietudes. El lugar está en una zona relativamente segura y tranquila, cerca de muchos restaurantes y con una vibra muy bonita.”

“I did not have breakfast at the hostal, but the people that ate breakfast seemed to be satisfied. ”

“the staff in breakfast very kind and great. the woman in recepcion very kind and great but the 2 guys where not great. when i complained about toilet not worked they did not even said i am sorry for that. ”

“Atendimento excelente. Instalações conforme anunciadas. Fomos muito bem atendidos. Além do preço ser bem em conta.”

“Unfortunately I had a very distressing arrival but yhe hotel staff were fabulous, so kind and helpfuland helped me the best the could at the time, Francis and Nicholas you really are the best. The rooms was very clean although the shower could have had better water flow. I had one night that was fairly noisy until very early in the morning but the other nights were what you would expect staying in the centre of town. Plenty of good restaurants close by and very easy to get to main tourist...

“The information was clear, breakfirst was not included. But anyhow, a complementary breakfirst pack was put in the fridge. Nice guesture and very appriciated. ”

“La chambre était impecable et bonne situation ”