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Recensioner av Hampshire Court Hotel & Spa

4 out of 5
Hampshire Court Hotel & Spa
Centre Dr Great Binfields Rd, Basingstoke, England

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 157 av 429 recensioner" "
8 - Bra i betyg. 149 av 429 recensioner" "
6 - Okej i betyg. 57 av 429 recensioner" "
4 - Dåligt i betyg. 39 av 429 recensioner" "
2 - Väldigt dåligt i betyg. 27 av 429 recensioner" "

8,2/10

Renlighet

8,2/10

Personal och service

7,6/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

8/10 Bra

Maria

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i juni 2018
Svar från Christophe 27 juli 2018
Dear Guest, Thank you for taking the time to provide us with your valuable feedback. I am delighted that you had a great stay with us. I Hope that we will have the pleasure of welcoming you back very soon Yours Sincerely, Christophe General Manager

8/10 Bra

Per, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Riktigt trevligt hotell med bra mat och gym.Rummen är stora och trevliga med kostnadsfritt WiFi

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Mario

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good hotel all round
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Nicola

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great hotel. Lovely pool. Very clean. Central location.
Bodde här 1 natt i april 2024
Svar från paul 29 apr. 2024
Dear Nicola Thank you very much for reviewing your recent stay at The Hampshire Court Hotel with 5 stars. It’s a pleasure to read your positive feedback and I will certainly share your kind comments with the team. My team and I look forward to the pleasure of welcoming you back to stay with us once again in the near future. Kind regards, Paul.

8/10 Bra

Yiming

Bodde här 1 natt i mars 2024
Svar från paul 26 apr. 2024
Dear Yiming Thank you very much for reviewing your recent stay at The Hampshire Court Hotel. It’s a pleasure to read your positive feedback and I will certainly share your kind comments with the team. I do hope you that will return and stay with us once again in the near future. Kind regards, Paul.

8/10 Bra

Robin, Littlestone

Bodde här 1 natt i mars 2024
Svar från paul 1 apr. 2024
Dear Robin Thank you very much for reviewing your recent stay at The Hampshire Court Hotel. It’s a pleasure to read your positive feedback and I will certainly share your kind comments with the team. I do hope you that will return and stay with us once again in the near future. Kind regards, Paul.

8/10 Bra

Christopher

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good service, food was okay shame so many options not available from menu which is disappointing for such a large hotel
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Gareth

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice room. Good bar. Well priced and the gym was great.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Maria

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We just wanted a relaxing weekend break and we got just that. We didn’t make use of Spa facilities, but it looked very nice. Bar meal was good, service was friendly and helpful. Room was more than adequate. Only one small thing wrong… no glasses in room. Could easily be rectified. Excellent value for money.
Bodde här 2 nätter i februari 2024

6/10 Okej

C

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Staff are nice. Wouldn't impress the Girl
Nice room. Bit dated, but clean and spacious. Good sized bathroom but poorly laid out. The bath takes up all the space so the shower is squashed into the corner. Pivot doors, and a bar mixer make it a squeeze, even for me (I’m a spelk ie slim.) Shame, cos the room is lovely. Proper radiator (which was set too low initially) but now cozy and warm. Trouble free, no in-app purchases Wi-Fi. After reassured by email that I'd been given the quiet room I requested, I was woken this morning to the noise of a whiny dog in the room opposite. The Dog folk have the rights to their room as do I but why put us together? Seems a management mess-up to me. Anyways - Time for a steak in the restaurant. Not too hopeful as the reviews aren't great, but there's not a Beefeater for miles! They don't do steak. However I found a lovely independent fish restaurant about a mile away - Oliver’s (?)
 Combi bath/Shower hose was missing so I was unable to rinse tub after hair clipping. Had to use cup filled with water to rinse away clippings, prompting my thought “Hmmm, how clean is the bath?” Phoned reception last night to arrange a late checkout. Whiney dog in room 125 opposite cited and no charge for the extra hour. checkout. The staff were nice but the place is a little dated. Fine for me on a weekend stopover but I wouldn’t take my partner here.
Bodde här 2 nätter i januari 2024

6/10 Okej

Rosemary

Reste med familjen
Gillade: Renlighet och personal och service
Given wrong room
We booked a superior king room for 2 adults and a child for 2 nights, redeemed a £125 night and still paid £198 and then arrived at 1 a.m., having told the hotel we would be this late to find thst we had a small double room with no extra bed. A put-u-up was put in quite quickly and we were upgraded for the second night, but feel that we overpaid fir whst we received.
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Jane

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023

6/10 Okej

Martijn

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Oud en gedateerd.
Dit hotel is vergane glorie, moet echt vernieuwd worden.
Bodde här 4 nätter i december 2023

10/10 Fantastiskt

Jane

Bodde här 3 nätter i oktober 2023

2/10 Väldigt dåligt

Mr Rodney

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Margaret

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Visiting family. Hotel was convenient, comfortable and clean. .Staff were helpful. Have stayed here twice before and probably will again.
Bodde här 7 nätter i november 2023

4/10 Dåligt

Adrian

Affärsresenär
Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023

8/10 Bra

Derek

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent sports facilities
Good stay in every respect. Hotel sports facilities especially good. We stay at the Hampshire Court regularly
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Albert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Deborah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Arrived with relatively low expectations because the reviews were average to good and the cost was pretty low. So I was really pleased to find the hotel in good condition and the room clean and well maintained. Used the pool which was great and very clean. No extra charge for my dog. They could have put us a bit nearer to an outside door (we were as far away as you could get) but that’s a minor point. If you want a country hotel set in grounds to walk your dog then this isn’t the place for you but it doesn’t sell itself as that. Overall I thought it was great value for money.
Bodde här 1 natt i november 2023

4/10 Dåligt

Anthony

Bodde här 2 nätter i oktober 2023

8/10 Bra

Ian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good functional hotel well placed for easy travel around the region, unfortunately didn't have time to make use of all the sports/spa facilities
Bodde här 3 nätter i september 2023

8/10 Bra

Gillian

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i september 2023

8/10 Bra

Tracey

Reste i grupp, Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We liked the way the hotel was laid out with a lovely central courtyard area to sit & have drinks etc. The only gripe we had was the breakfast buffet was not replenished very quickly & people were waiting for various foods to come out. It was busy, but not very slick!
Bodde här 1 natt i september 2023

8/10 Bra

Hollie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely hotel
The Hampshire Court Hotel is a really lovely venue. Our room was cosy and the bathroom beautiful. The bed was good with comfortable pillows. Breakfast was one of the best we’ve had. Loved the selection available, and staff were attentive. Few minor points: I struggled to figure out how to use the bath as a bath and not a shower. Changing and leisure areas it feels like a maze as it’s so big- you have to walk through the family pool room to get to the adults only pool. The facilities there are nice. The breakfast station did run out of a lot of things as we got there… but they were filled up again. Just a little bit of waiting around. On the whole, I’d definitely stay again.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Dolores

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love that the room had a balcony you could sit out on, a really nice and unique feature. The rooms are very comfortable. A fridge was the only thing that wasn't included. But all the facilities were great and staff were polite and friendly. Would definitely go back again.
Bodde här 3 nätter i september 2023

4/10 Dåligt

I

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Very very tired needs updating Couldn’t open patio door to get air into room No air conditioning
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Margaret

Bodde här 1 natt i augusti 2023

4/10 Dåligt

Verifierad resenär

Gillade inte: Personal och service
Overpriced below average food
Check in was good. Room was clean. Details on the hotel website inaccurate, said that food would be available in the bar until 11pm after the restaurant closed at 9pm. Food service stopped at 9pm in the bar and bar closed at 10:30. Food was in my opinion overpriced and below average. Breakfast was OK it was a standard buffet. It was served in the restaurant which was very dark luckily both areas were open so we could sit by a window.
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Jesse

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was very comfortable and the staff were super helpful and welcoming whenever we needed anything !! Would definitely stay again.
Bodde här 6 nätter i augusti 2023

8/10 Bra

Simon

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Zac

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Rick

Bodde här 1 natt i juni 2023

6/10 Okej

Don

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel
Staff are amazing. Great service and very helpful and friendly. Rooms are well presented and air con was nice. The steak dinner was terrible. Cheese salad had no cheese, it seemed to have been substituted with an enormity of raw tomato which was covered everything. I was very disappointed as I can not eat tomato. So I could not eat my salad or the chips. The steak itself was so tough I struggled to saw through it with the knife. extremely chewy and went from overly well done on the edges to bleeding and completely raw in the centre. It was already overpriced to begin with but I literally only got to eat the onion rings and a few chips. None of the cocktails on the menu were available and the bar closed very early for a hotel. The breakfast was very good. Everything was hot and good quality (except the fried egg for some reason). I would highly recommend this hotel, definitely would not use Hotels.com though. Extremely poor customer service, terrible app that barely works and the agents lied to me several times whilst trying to resolve a problem caused by the app(which cost me over £100 that was never rectified). Told me they were calling the hotel but no one was answering, a staff member and myself waited by the phone but no one called until I asked them several times to try again. Told me there were no rooms available to swap my booking, I then proceeded to book a room through the app so that wasn't true either. I would stay again.
Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Kim

Bodde här 1 natt i juni 2023

6/10 Okej

Simon

Bodde här 4 nätter i juni 2023

10/10 Fantastiskt

Kian

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Robert

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Paul

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2023

8/10 Bra

Deborah

Bodde här 2 nätter i maj 2023

10/10 Fantastiskt

LOUISE

Bodde här 1 natt i maj 2023

6/10 Okej

John

Reste med sin partner
Gillade: Personal och service
we stayed here twice now 1st room was o k shower needed some work 2nd time was in a different room shower the same as the 1st room needed work but the worst thing was the carpets in both rooms they were to put it nicely very dirty and needed replacing there were stains on them buy a vax and get them cleaned not sure i would stay again staff very good
Bodde här 2 nätter i april 2023

10/10 Fantastiskt

Richard, Payhembury, honiton

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Nice room with comfortable bed
Bodde här 1 natt i april 2023

8/10 Bra

Margaret

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i april 2023

10/10 Fantastiskt

Tracey

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Family stay
Breakfast could have had more variety even if that was just a menu of things that could be done eg poached egg, veg or vegan choice.
Bodde här 2 nätter i mars 2023

10/10 Fantastiskt

Samantha

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2023

8/10 Bra

Claire

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy parking and easy option for a mid-week stay. Asked for a quiet room and it was very good except for the radiator which constantly hissed, fortunately it was easy to turn it off. We paid extra for the mini bar which didn't include any snacks but we did make use of the Nespresso machine. Breakfast buffet was fine but no specific provision for vegans/ vegetarians so I probably wouldn't purchase it next time. Unfortunately, the EV charger is no longer there even though it shows on Google Maps, which was disappointing.
Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Angela

Bodde här 1 natt i mars 2023

4/10 Dåligt

Adam

Bodde här 1 natt i mars 2023
Svar från S Lawson 7 mars 2023
Dear AdamThank you for your ratingRegards, Steve - GM