Reception
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Recensioner av Red Lion Hotel

3 out of 5
Red Lion Hotel
Red Lion Lane, Basingstoke, England

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 262 av 758 recensioner" "
8 - Bra i betyg. 302 av 758 recensioner" "
6 - Okej i betyg. 133 av 758 recensioner" "
4 - Dåligt i betyg. 43 av 758 recensioner" "
2 - Väldigt dåligt i betyg. 18 av 758 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

8,0/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Hakan

Bodde här 3 nätter i september 2023
Svar från lorraine 30 sep. 2023
Dear HakanThank you for your high scoreLook forward to seeing you again soonKind RegardsLorraine

8/10 Bra

Evita

Bodde här 1 natt i september 2023
Svar från Kay :) 25 sep. 2023
Hi Evita, Hi, Thank you for your review. I am glad to hear that you enjoyed your stay with us at the Red Lion. We look forward to welcoming you back on your next visit to Basingstoke. Thanks,

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ett stort bra rum, bra läge, trevlig personal, bra frukost.
Bodde här 2 nätter i oktober 2019
Svar från Amit 18 okt. 2019
Dear Guest Thank you so much for the lovely feedback on your recent stay with us. I am quite pleased to hear about breakfast and location of the hotel. Look forward to welcome you back. Many Thanks Amit Rai Guest Relations

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
1. Jag gillade läget - nära till stationen och samtidigt mitt i den gamla delen av stan. 2. Jag gillade inte maten.
Bodde här 2 nätter i oktober 2019
Svar från Amit Rai 17 okt. 2019
Dear Guest Thank you for the feedback on your recent stay with us. Glad to hear that you prefer the location and thank you for the feedback on your dining experience. Hope to welcome you back for future. Thanks Amit Rai Guest Relations

4/10 Dåligt

Tracy

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
We stayed in a Superior Double room (18). The mattress was terrible, old a saggy, resulting in a terrible nights sleep, definitely needs changing. Also bedside lamp had no bulb in it meaning us having to swap lamps around.
Bodde här 1 natt i april 2024
Svar från Kay :) 29 apr. 2024
Hi Tracy, Thank you for your review. I am dishearteend to hear that we did not met your expectations during your stay. I have passed your comments to our housekeeping and maintenance teams for further review and hope this has not put you off returning. We look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

8/10 Bra

Mary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location. Nice pleasant hotel Helpful friendly staff
Bodde här 1 natt i april 2024
Svar från Kay :) 29 apr. 2024
Hi Mary, Thank you for your review. I am glad that we met your expectations during your stay and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

8/10 Bra

Mike

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Kay :) 25 apr. 2024
Hi Mike, Thank you for your review. I am glad that we met your expectations during your stay and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

8/10 Bra

Edward

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good size room, cleanliness and located in the centre of town. Free parking at the hotel.
Bodde här 1 natt i april 2024
Svar från Kay :) 18 apr. 2024
Hi Edward, Thank you for your review. I am glad that we met your expectations during your stay and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

10/10 Fantastiskt

Lee

Bodde här 1 natt i april 2024
Svar från Kay :) 2 maj 2024
Hi Lee, Thank you for your review. I am glad that we met your expectations during your stay and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

10/10 Fantastiskt

Bevlyn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely receptionist who was very helpful.
Bodde här 1 natt i mars 2024
Svar från Kay :) 23 mars 2024
Hi Bevlyn, Thank you for your review. I am glad that we met your expectations during your stay and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

8/10 Bra

Jonathan

Reste med familjen
Gillade: Renlighet och personal och service
Reasonable accommodation in Basingstoke
Bodde här 1 natt i mars 2024
Svar från Kay :) 23 mars 2024
Hi Jonathan, Thank you for your review. I am glad that we met your expectations during your stay and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

8/10 Bra

David

Affärsresenär
Gillade: Renlighet och personal och service
Hotel building and interior is very dated, however could not fault the service, very attentive and friendly service
Bodde här 2 nätter i mars 2024
Svar från Kay :) 15 mars 2024
Hi David, Thank you for your review. I am glad that we met your expectations during your stay and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

10/10 Fantastiskt

ann

Affärsresenär, Reste med sin partner
Gillade: Personal och service och bekvämligheter
Nice hotel great reception rooms nice would say the net curtains leave something to be desired spoiled the overall appearance.
Bodde här 1 natt i februari 2024
Svar från Kay :) 23 feb. 2024
Hi, Thank you for your review. I am glad to hear that you enjoyed your stay with us at the Red Lion. We look forward to welcoming you back on your next visit to Basingstoke. Thanks, Kay

8/10 Bra

ann

Bodde här 1 natt i februari 2024
Svar från Kay :) 23 mars 2024
Hi Ann, Thank you for your review. I am glad that we met your expectations during your stay and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

10/10 Fantastiskt

Belinda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All excellent following the refurb. Only constructive feedback we would give is if hotel not full and not too many for breakfast to serve this to order for the cooked items as ours were barely lukewarm. Am sure that could reduce wastage and so costs and customer satisfaction.
Bodde här 1 natt i februari 2024
Svar från Kay 15 feb. 2024
Hi Belinda, Thank you for your review. I am glad that we met your expectations during your stay I have passed the feedback onto the kitchen team regarding breakfast and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

8/10 Bra

Paul

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Over all nice place to stay. A little dated and a few cob Webs. Bed comfortable bathroom clean great shower bedroom nice and warm too warm turned the heating down. Limited evening menu but lots of bars and restaurants in the local area. Freshly cooked breakfast to order. I’m a light sleeper and they gave me a room to the back of the property which was ok however the window did not close tight enough so I could here traffic noise and the bin lorry Monday morning, however this did not make it a terrible or bad stay. Over all yes would stay again.
Bodde här 2 nätter i februari 2024
Svar från Kay :) 8 feb. 2024
Hi Paul, Thank you for your review. I am glad that we met your expectations during your stay and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

10/10 Fantastiskt

karen

Bodde här 1 natt i januari 2024
Svar från Kay :) 29 jan. 2024
Hi Karen, Thank you for your review. I am glad that we met your expectations during your stay and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice room located in a very good area. Staff was very welcoming.
Bodde här 1 natt i januari 2024
Svar från lorraine 26 jan. 2024
Hi KevinThank you for your kind words Hopefully see you again soonKind RegardsLorraine

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
No sleep again!
Worst nights sleep to date! I am guessing there is something loose on the roof and the wind is blowing it. This is the second time I have had a terrible night at this hotel. Basingstoke really does lack affordable hotels. Think I will be forced to sleep in my car next time! At least I will get a better night sleep.
Bodde här 1 natt i januari 2024
Svar från Kay 29 jan. 2024
Hello, I am sorry to hear that you have not had a great night's sleep. Regrettably, you have not provided any information to help me assist in locating your booking to see which room you were allocated to see if I can locate an issue. I would love to be able to look into this for you, please can you contact the hotel with a bit more information regarding the dates you stayed for me to investigate further. Thank you and I look forward to hearing from you soon

10/10 Fantastiskt

David

Bodde här 1 natt i januari 2024
Svar från Kay 18 jan. 2024
Hi David, Thank you for your lovely review, I am glad to hear that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Basingstoke.

8/10 Bra

matthew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean and tidy helpful staff.
The rooms were clean tidy but a little tired. The beds were comfy and the staff were very friendly and helpful. Altogether a good experience.
Bodde här 1 natt i januari 2024
Svar från Kay 18 jan. 2024
Hi MatthewThank you for your lovely review, I am glad to hear that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Basingstoke.

8/10 Bra

Shinichi, Nakayama,Midori,Yokohama

Bodde här 7 nätter i december 2023
Svar från lorraine 26 jan. 2024
Hello ShinichiThank you for your 4 starsKind RegardsLorraine

8/10 Bra

Claire

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Kay 22 dec. 2023
Hi Claire, Thanks for your review. I am glad to hear you enjoyed your stay with us and we look forward to welcoming you on your next visit to Basingstoke.

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Kay 16 dec. 2023
Hi Susan, Thank you for your review. I am glad to hear that you enjoyed your stay with us and look forward to welcoming you on your next visit to Basingstoke.

8/10 Bra

Pam

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
frustration
The main problem we had stemmed from the fact there are two Red Lion Hotels on Red Lion Lane. Our SATNAV took us to the wrong one. It was frustrating as we had taken 6 1/2 hours to get from Manchester However when we finally got to the correct one the hotel was fine
Bodde här 1 natt i december 2023
Svar från Kay 22 dec. 2023
Hi Pam,I am sorry to hear that your SAT NAV took you to the wrong hotel, I believe that there is only one in Basingstoke with the postcode - RG21 7LX. But I am glad to hear that when you arrived everything was to your liking and we look forward to welcoming you back on your next trip to basingstoke.

6/10 Okej

Martin

Basingstoke
Pretty basic and dated rooms. Breakfast was OK
Bodde här 1 natt i december 2023
Svar från Kay 16 dec. 2023
Hi Martin, Thank you for your review. I am glad to hear that you enjoyed your stay with us and look forward to welcoming you on your next visit to Basingstoke.

10/10 Fantastiskt

Karen

Gillade: Renlighet och personal och service
Excellent value for money. Friendly, welcoming staff. Good location for town centre. Buffet style cooked breakfast which was delicious. Would definitely return. Highly recommend.
Bodde här 1 natt i december 2023
Svar från lorraine 5 dec. 2023
Dear KarenThank you so much for your lovely comments, we look forward to seeing you again very soon Have a great ChristmasKind RegardsLorraine

10/10 Fantastiskt

Kelly, Berwick

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely accommodation, staff were very helpful, close to all restaurants, cafes and transport. We really enjoyed our stay
Bodde här 5 nätter i november 2023
Svar från lorraine 5 dec. 2023
Dear KellyThank you so much for your lovely comments, we look forward to seeing you again very soon Have a great ChristmasKind RegardsLorraine

10/10 Fantastiskt

Kelly, Berwick

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had such an amazing stay at the Red Lion, the rooms were spacious, the bathroom was very nice, bed was comfortable and we loved that it was also short and easy walk to restaurants, cafes and transportation. The staff were so lovely from check-in and the duration of our stay. I would definitely stay here again
Svar från lorraine 5 dec. 2023
Dear KellyThank you so much for your lovely comments, we look forward to seeing you again very soon Have a great ChristmasKind RegardsLorraine

10/10 Fantastiskt

Gareth

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Hotel is centrally located in Basingstoke and is ideally situated if You are attending a performance at The Haymarket Theatre as it is a mere 2 minute walk away. Complimentary parking is also provided for the duration of your stay which in My case was overnight.Getting in from the cold it was pleasing to find that the heating was on in the 3rd floor room which I had been allocated.
Bodde här 1 natt i november 2023
Svar från lorraine 30 nov. 2023
Dear GarethThank you for your kind words, hope to see you again soon Kind RegardsLorraine

8/10 Bra

Richard

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good price for a comfortable hotel in the town centre
Bodde här 1 natt i november 2023
Svar från lorraine 30 nov. 2023
Dear RichardThank you for your four starsHope to see you again soon Kind RegardsLorraine

8/10 Bra

Colin

Bodde här 1 natt i november 2023
Svar från Kay 16 dec. 2023
Hi Colin, Thank you for your review. I am glad to hear that you enjoyed your stay with us and look forward to welcoming you on your next visit to Basingstoke.

8/10 Bra

Anthony

Bodde här 1 natt i november 2023
Svar från Kay :) 27 nov. 2023
Hi AnthonyThank you for your review. I am pleased that you enjoyed your stay with us. We look forward to seeing you on your return visit to Basingstoke.

10/10 Fantastiskt

Frances

Bodde här 1 natt i november 2023
Svar från Kay 23 nov. 2023
Hi FrancesThank you for your review. I am glad to hear that you enjoyed your stay with us and we look forward to welcoming you back on your next visit to Basingstoke

10/10 Fantastiskt

John

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Another pleasant stay.
The Red Lion Hotel has been my go-to hotel in Basingstoke for a few years. It's in a great location near the top of town and Festival Place. The room was pleasant and clean, there's adequate free parking, and breakfast was nice and reasonably priced. There are cheaper hotels, but you get what you pay for.
Bodde här 1 natt i november 2023
Svar från Kay 23 nov. 2023
Hi JohnThank you for your great review. I am glad to hear that you enjoyed your stay with us and that we are your go to hotel, its always nice to welcome you back when you next visit Basingstoke.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Ágætur kostur í Basingstoke
Prýðilegt herbergi, gott rúm og baðið fínt. Morgunverður góður. Veitingasalurinn var þó ekki opnaður klukkan 17:30 eins og auglýst var. Það var eini mínusinn. Steinsnar frá miðbæ, verslunarmiðstöð og menningarhöll, rútustöð og lestarstöð.
Bodde här 1 natt i november 2023
Svar från Kay 23 nov. 2023
Hi HelgiThank you for your review. I am glad to hear that you enjoyed your stay with us. I apologise the restaurant was not open at 5.30pm (as you stayed on a Thursday we dont open till 6 - We are in the processing of updating the guest information) We do hope that this didnt put you off and we look forward to welcoming you back on your next visit to Basingstoke

10/10 Fantastiskt

Jim

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Splendid Hotel
good spacious room, cleaned daily. Lovely people working everywhere in the hotel. good breakfast every morning. The hotel is in the centre of the town and the parking at the hotel is free. would use this hotel again if we visit anywhere near Basingstoke again.
Bodde här 5 nätter i november 2023
Svar från Kay 23 nov. 2023
Hi JimThank you for your review. I am glad to hear that you enjoyed your stay with us and we look forward to welcoming you back on your next visit to Basingstoke

8/10 Bra

Brian

Bodde här 2 nätter i november 2023
Svar från Kay 23 nov. 2023
Hi BrianThank you for your review. I am glad to hear that you enjoyed your stay with us and we look forward to welcoming you back on your next visit to Basingstoke

10/10 Fantastiskt

Corine

Bodde här 1 natt i november 2023
Svar från Kay 10 nov. 2023
Hi Corine, Thanks for your review. I am glad to hear that you enjoyed your stay with us at the Red Lion Hotel and we look forward to welcoming you on your next visit to Basingstoke.

6/10 Okej

Timothy

Gillade: Personal och service
Convenient location
Bodde här 2 nätter i oktober 2023
Svar från Kay 10 nov. 2023
Hi Timothy, Thanks for your review. I am glad to hear that you enjoyed your stay with us at the Red Lion Hotel and we look forward to welcoming you on your next visit to Basingstoke.

10/10 Fantastiskt

Natalie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från lorraine 2 nov. 2023
Hi NatalieThank you for the 10 out 10 Kind RegardsLorraine

6/10 Okej

Mark

Gillade: Renlighet och personal och service
Bodde här 1 natt i augusti 2023
Svar från Kay 10 nov. 2023
Hi Mark, Thanks for your review. I am glad to hear that you enjoyed your stay with us at the Red Lion Hotel and we look forward to welcoming you on your next visit to Basingstoke.

10/10 Fantastiskt

Andrew

Bodde här 1 natt i oktober 2023
Svar från lorraine 2 nov. 2023
Hi AndrewThank you for the 10 out of 10Kind RegardsLorraine

10/10 Fantastiskt

Robert

Bodde här 3 nätter i oktober 2023
Svar från lorraine 2 nov. 2023
Hi Robert Thank you for the 10 out 10 Kind RegardsLorraine

4/10 Dåligt

Ian

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
No GB News, not happy.
All was good, friendly staff, great breakfast. Big car park and comfy beds. Walking distance to pubs and restaurants and 6 or 7 Turkish hairdressers. Where is GB News on the TV? Not available on their package I was told. Sorry I probably won't return as I don't subscribe to the main stream propaganda.
Bodde här 3 nätter i oktober 2023
Svar från Kay 10 nov. 2023
Hi Ian, Thanks for your review. I am glad to hear that you enjoyed your stay with us at the Red Lion Hotel, I am disheartened to hear that you are not happy that with the choices of News programmes within our channel selections. This is out with our control and as we have Freeview channels available, it is their decision which channels they have available. We do hope this doesn't affect your decision and look forward to welcoming you on your next visit to Basingstoke.

8/10 Bra

Andrew

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från lorraine 3 okt. 2023
Hi Andrew Thank you for your high score

10/10 Fantastiskt

Duncan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great value and cleanliness in comparison to other chains
Bodde här 2 nätter i september 2023
Svar från Kay :) 30 sep. 2023
Hi Duncan, Thanks for your review. I am glad to hear that you enjoyed your stay with us at the Red Lion Hotel and we look forward to welcoming you on your next visit to Basingstoke.

8/10 Bra

Kevin

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Short stay
Clean and comfortable room! Very friendly and helpful staff! Good breakfast and service.
Bodde här 1 natt i september 2023
Svar från lorraine 30 sep. 2023
Dear KevinThank you for your kind words We look forward to seeing you again soonKind RegardsLorraine

8/10 Bra

Lee

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Kay :) 25 sep. 2023
Hi Lee, Thank you for your review. I am glad that we met your expectations during your stay and we look forward to welcoming you back to the Red Lion hotel again in the future. Thanks

8/10 Bra

Michael

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Kay 15 sep. 2023
Hi Michael, Thanks for your review. I am glad to hear that you enjoyed your stay with us at the Red Lion Hotel and we look forward on welcoming you on your next visit to Basingstoke.