Dear Mr. Herbert, we are sorry that we did not meet your expectation. We are a small budget hotel but well run as best as we can. However, we place a high standard on our rooms to ensure guests are as comfortable as possible. Many guests love the surrounding area and in fact there are quite a few famous cafes and eateries within walking distance. Our staff would be happy to provide directions or any help with transport. Thank you.

Thank you Mr. Terence for your feedback. Our room has universal power point for international travellers. However, your feedback is valuable and we will take it into account as part of our commitment to our guests. Thank you.

Thank you Ms. Rie for your feedback. We are glad that we managed to provide the best solutions for you. It was a pleasure having you stayed for a while with us. Hope to see you again. Take care :)

Dear Mr. Manan, Thank you for your feedback. It has been a pleasure having you stay with us. We always provide all our valued guest our best services. Thank you and see you again.

Dear Our Valued Guest, we are sorry if you experienced inconvenience while staying with us. We are looking at this matter of what actually caused it and we will take appropriate action. Thank you for your valueable feedback.

Dear Our Valued Guest, we are sorry if you experienced inconvenience while staying with us. We are looking at this matter of what actually caused it and we will take appropriate action. Thank you for your valueable feedback.

Thank you very much for staying with us. It was our pleasure to be at your service. We hope you have enjoyed your stay. See you again.

Thank you for staying with us. We appreciate your feedback.

Dear Valued Guest, Thank you for your feedback. We will use all feedback received to improve our quality of service.

Dear Inhye, Thank you very much for your feedback. We value every feedback we receive from our valued guest and we will use them to improve our service for the comfort of our guests. It has been a pleasure having you stay with us. We look forward to be at your service again. See you again :)

Dear Mr. Salim, Thank you very much for choosing Hotel Fresh One Batam. It was a pleasure having you as our valued guest and knowing that you are satisfied with your stay is truly amazing. You are always welcome again and we will be at your service. Take care :)

Dear valued guest, Thank you for the positive feedback. We will always be at your service when you come back staying with us again. See you again.

Thank you very much Sir. We are very happy to know that you have enjoyed your stay and the pleasure was ours. We hope to see you again whenever you visit Batam. Take care :)

Dear Mr. Pedro, Thank you very much for your trust in Hotel Fresh One Batam to serve your accommodation while in Batam. The pleasure was ours and we must say it was a delight to have you as our valued guest. As one of the best budget hotels in Batam, we offer the best value in terms of cleanliness, facilities, location, safety and low price. Thank you once again, we hope we will be given the opportunity to serve you again should you visit Batam in the near future. Take care :)

Dear Suriani, Thank you very much for taking the time to write us a kind review. We are absolutely delighted to have had you as our valued guest. As one of the best budget hotels in Batam, we do our best to provide value-for-money accommodation in terms of cleanliness, facilities, strategic location and overall comfort so that our guests can enjoy their stay and get the most benefit out of our strategic location. The pleasure was ours. Thank you again. We hope we will be given the opportunity again to serve you next time should you visit Batam again. Until then, do take care and see you again. Cheers :)