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Recensioner av Hotel Indigo Baton Rouge Downtown, an IHG Hotel

3.5 out of 5
Hotel Indigo Baton Rouge Downtown, an IHG Hotel
200 Convention St, Baton Rouge, LA

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 502 av 871 recensioner" "
8 - Bra i betyg. 236 av 871 recensioner" "
6 - Okej i betyg. 84 av 871 recensioner" "
4 - Dåligt i betyg. 26 av 871 recensioner" "
2 - Väldigt dåligt i betyg. 23 av 871 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,0/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Ray, Crockett

Affärsresenär, Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Facelift was in progress and sorely needed,
Bodde här 1 natt i april 2024
Svar från Facelift 28 apr. 2024
Thanks for staying with us. Please come again when the renovations are complete.

4/10 Dåligt

Jessica

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

6/10 Okej

Ross

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Dirty shower, carpets in terrible shape, no dining options. Shouldn’t be paying full price with that much renovation ongoing.
Bodde här 2 nätter i februari 2024
Svar från Barry Gambold 28 feb. 2024
Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo Baton Rouge Downtown. We apologize for the issues that you experienced and are addressing them. We are looking forward to our completed renovation sometime early spring. We hope to see you back then.Best regard,Barry GamboldGeneral Manager Hotel Indigo Baton Rouge

2/10 Väldigt dåligt

Kimberly

Reste i grupp
Gillade inte: Bekvämligheter
The staff are nice but this place is FILTHY dirty- trash full/not emptied in common areas, furniture in the room was peeling and faded, bathroom floors very dirty (we put a towel down so we didn’t touch it). It’s also under construction- but not here and there- EVERYWHERE, and it’s not kept neat or clean. DO NOT STAY HERE until the work is done.
Bodde här 1 natt i februari 2024
Svar från Barry Gambold 28 feb. 2024
Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo Baton Rouge Downtown. We apologize for the issues that you experienced and are addressing them. We are looking forward to our completed renovation sometime early spring. We hope to see you back then.Best regard,Barry GamboldGeneral Manager Hotel Indigo Baton Rouge

10/10 Fantastiskt

Brian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Brandon and the staff at Hotel Indigo are just awesome people. All the staff was very friendly.
Bodde här 1 natt i februari 2024
Svar från Barry Gambold 29 feb. 2024
Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo Baton Rouge Downtown.Best regard,Barry GamboldGeneral Manager Hotel Indigo Baton Rouge

10/10 Fantastiskt

Nicole

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Barry Gambold 29 feb. 2024
Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo Baton Rouge Downtown.Best regard,Barry GamboldGeneral Manager Hotel Indigo Baton Rouge

10/10 Fantastiskt

Janice

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mardi Gras weekend out.
Hotel is in the midst of renovations. Hope replacing the carpet in the hallways is part of the plan because they are very stained. We were pleased with our room.
Bodde här 2 nätter i februari 2024
Svar från Barry Gambold 29 feb. 2024
Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo Baton Rouge Downtown. Yes, the carpet is on the list, and we are looking forward to having our first set of new rooms and corridors by May 1st. Come check it outBest regard,Barry GamboldGeneral Manager Hotel Indigo Baton Rouge

10/10 Fantastiskt

Ipek

Bodde här 1 natt i februari 2024
Svar från Barry Gambold 29 feb. 2024
Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo Baton Rouge Downtown.Best regard,Barry GamboldGeneral Manager Hotel Indigo Baton Rouge

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Barry Gambold 29 feb. 2024
Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo Baton Rouge Downtown.Best regard,Barry GamboldGeneral Manager Hotel Indigo Baton Rouge

10/10 Fantastiskt

Adam

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Even with construction going on in the hotel the staff was amazing and the hotel was very clean!
Bodde här 2 nätter i januari 2024
Svar från Barry Gambold 29 feb. 2024
Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo Baton Rouge Downtown. We are hoping to have construction done by May so please come back and take a look.Best regard,Barry GamboldGeneral Manager Hotel Indigo Baton Rouge

8/10 Bra

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Renovation in progress and needed!
Hotel is under construction, so you only get a tiny glimpse. This is a good thing as the carpets, beds, and rooms need major upgrades (carpet was gross, beds were not comfortable). The staff was spectacular. The valet was $33/night, no option to self park.
Bodde här 2 nätter i januari 2024
Svar från Barry Gambold 29 feb. 2024
Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo Baton Rouge Downtown. We are looking to be done by May so please come take a look at the new Hotel Indigo Baton Rouge.Best regard,Barry GamboldGeneral Manager Hotel Indigo Baton Rouge

10/10 Fantastiskt

Joseph, GALLIANO

Affärsresenär
Gillade: Renlighet och personal och service
Despite under renovation, excellent stay, with VERY beneficial allowance for early check-in
Bodde här 1 natt i januari 2024
Svar från Barry Gambold 29 feb. 2024
Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo Baton Rouge Downtown.Best regard,Barry GamboldGeneral Manager Hotel Indigo Baton Rouge

6/10 Okej

Steffan

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i november 2023

8/10 Bra

Keith

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023

6/10 Okej

Maria

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i november 2023

2/10 Väldigt dåligt

Joshua

Bodde här 1 natt i november 2023
Svar från Kennedi Minor Guest Service Manager HotelIndigoBR 12 nov. 2023
We appreciate you for taking the time to leave us feedback. Although we didn’t succeed at making your stay perfect. We would love to hear more and be able to make it right for you and future guests to come.

6/10 Okej

matthew

Gillade: Personal och service
very nice staff. great location. free bottled water. buckling dirty carpet. tiny room. restaurant not open.
Bodde här 2 nätter i november 2023
Svar från Kennedi Minor Guest Service Manager HotelIndigoBR 12 nov. 2023
Thank you for taking the time to leave us feedback. We truly appreciate you staying with us and will take all suggestions from our guests into consideration to make our hotel the best for you and others to come.

8/10 Bra

Curtis

Bodde här 1 natt i november 2023
Svar från Kennedi Minor Guest Service Manager HotelIndigoBR 12 nov. 2023
Thank you so much for your great feedback. We strive daily to ensure all of our guests feel welcome. Thank you for staying with us.

8/10 Bra

Cynthia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location close to the riverfront. The breakfast was not impressive, but hopefully things will be better once they reopen the restaurant.
Bodde här 1 natt i oktober 2023
Svar från Kennedi Minor Guest Service Manager HotelIndigoBR 12 nov. 2023
Thank you for taking the time to leave us feedback. We truly appreciate you staying with us and will take all suggestions from our guests into consideration to make our hotel the best for you and others to come.

10/10 Fantastiskt

Jim

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay
Bodde här 1 natt i oktober 2023
Svar från Kennedi Minor Guest Services Manager HotelIndigoBR 27 okt. 2023
Thank you so much for your great feedback. We strive daily to ensure all of our guests feel welcome. Thank you for staying with us.

8/10 Bra

Stephanie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location, valet was super easy and convenient, but I did not realize the lobby/restaurant was under construction when I booked this property. They did the best they could despite the construction. Will be great when finished.
Bodde här 2 nätter i oktober 2023
Svar från Kennedi Minor Guest Services Manager HotelIndigoBR 27 okt. 2023
Thank you so much for your great feedback. We strive daily to ensure all of our guests feel welcome. Thank you for staying with us.

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
AC does not keep room cool. Seems that the location of the thermostat is located in an area that gets the blown cool air and therefore cuts off before the entire room is cooled down.
Bodde här 7 nätter i oktober 2023
Svar från Kennedi Minor Guest Services Manager HotelIndigoBR 27 okt. 2023
Thank you for taking the time to leave us feedback. We truly appreciate you staying with us and will take all suggestions from our guests into consideration to make our hotel the best for you and others to come.

8/10 Bra

Cara

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Fairly clean. Fun location.
Bodde här 2 nätter i oktober 2023
Svar från Kennedi Minor Guest Services Manager HotelIndigoBR 27 okt. 2023
Thank you so much for your great feedback. We strive daily to ensure all of our guests feel welcome. Thank you for staying with us.

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023
Svar från Kennedi Minor Guest Services Manager HotelIndigoBR 27 okt. 2023
Thank you so much for your great feedback. We strive daily to ensure all of our guests feel welcome. Thank you for staying with us.

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Nice host staff, poor cleaning staff
The valet and staff were super nice and helpful. We had a complentary shuttle to/from our event and the driver Arron was a gentleman. The check in and out process was smooth. The rooms were not cleaned well. Our room had not been swept well so we saw used toothpick/dental floss. Our friend in another room had condoms in the drawer. She was moved to another room by the friendly staff. Our mattress had a huge whole in the left side so it was not comfortable.
Bodde här 1 natt i oktober 2023
Svar från Kennedi Minor Guest Services Manager HotelIndigoBR 27 okt. 2023
Thank you for taking the time to leave us feedback. We truly appreciate you staying with us and will take all suggestions from our guests into consideration to make our hotel the best for you and others to come.

4/10 Dåligt

Matthew

Just didn’t fit description
Bodde här 1 natt i augusti 2023
Svar från Kennedi Minor Guest Services Manager HotelIndigoBR 20 okt. 2023
We appreciate you for taking the time to leave us feedback. Although we didn’t succeed at making your stay perfect. We would love to hear more and be able to make it right for you and future guests to come.

10/10 Fantastiskt

angela

Bodde här 2 nätter i oktober 2023
Svar från Kennedi Minor Guest Services Manager HotelIndigoBR 20 okt. 2023
Thank you so much for your great feedback. We strive daily to ensure all of our guests feel welcome. Thank you for staying with us.

8/10 Bra

Janet

Disappointing that I had to hear garbage trucks for 40 mins outside my window at about 4:30am. Also breakfast was advertised for the morning…7/11 could have done it better. Construction going on for most the downstairs. Would have booked elsewhere. A fee was charged to me in the middle of the night also. We’ll see!
Bodde här 1 natt i oktober 2023
Svar från Kennedi Minor Guest Services Manager HotelIndigoBR 20 okt. 2023
Thank you for taking the time to leave us feedback. We truly appreciate you staying with us and will take all suggestions from our guests into consideration to make our hotel the best for you and others to come.

4/10 Dåligt

Laura

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Excellent staff and location, but hotel is in terrible shape. The room and bathroom were very dirty and the room furniture had stains and tears. The bathroom floor looked like it hadn’t been cleaned in weeks and the shower not got hot.
Bodde här 2 nätter i oktober 2023
Svar från Kennedi Minor Guest Services Manager HotelIndigoBR 20 okt. 2023
We appreciate you for taking the time to leave us feedback. Although we didn’t succeed at making your stay perfect. We would love to hear more and be able to make it right for you and future guests to come.

6/10 Okej

Joanne, San Antonio

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Sad to say the place is run down. Carpeting filthy, furniture all beat up, stale smells… bedding was clean and bathroom.. The best part was the staff, they were all very nice and demonstrated terrific customer service . The restaurant is being re done so hope that will lead to them doing the rest of the hotel…
Bodde här 1 natt i oktober 2023
Svar från Kennedi Minor GuestServiceManager Hotel IndigoBR 12 okt. 2023
Thank you for taking the time to leave us feedback. We truly appreciate you staying with us and will take all suggestions from our guests into consideration to make our hotel the best for you and others to come.

6/10 Okej

Kimyatta

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Our stay was ok beds were sooo comfortable … but what really got us by surprise was the unexpected pay to park I feel if one stay at hotel why pay for parking every night you stay if you gotta pay a fee it should be once and told on the sites you have to pay for parking matter of fact we wasn’t even told we had to pay was told after we check out
Bodde här 1 natt i oktober 2023
Svar från Kennedi Minor GuestServiceManager Hotel IndigoBR 12 okt. 2023
Thank you for taking the time to leave us feedback. We truly appreciate you staying with us and will take all suggestions from our guests into consideration to make our hotel the best for you and others to come.

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Kennedi Minor GuestServiceManager Hotel IndigoBR 12 okt. 2023
Thank you so much for your great feedback. We strive daily to ensure all of our guests feel welcome. Thank you for staying with us.

10/10 Fantastiskt

John

Affärsresenär
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Kennedi Minor GuestServiceManager Hotel IndigoBR 12 okt. 2023
Thank you so much for your great feedback. We strive daily to ensure all of our guests feel welcome. Thank you for staying with us.

10/10 Fantastiskt

Ayan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Kennedi Minor GuestServiceManager Hotel IndigoBR 12 okt. 2023
Thank you so much for your great feedback. We strive daily to ensure all of our guests feel welcome. Thank you for staying with us.

10/10 Fantastiskt

Makenzie

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Kennedi Minor GuestServiceManager Hotel IndigoBR 12 okt. 2023
Thank you so much for your great feedback. We strive daily to ensure all of our guests feel welcome. Thank you for staying with us.

10/10 Fantastiskt

Annie

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Kennedi Minor GuestServiceManager Hotel IndigoBR 12 okt. 2023
Thank you so much for your great feedback. We strive daily to ensure all of our guests feel welcome. Thank you for staying with us.

10/10 Fantastiskt

Leslie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property and staff. Convenient to everything.
Bodde här 1 natt i juni 2023
Svar från Kennedi Minor GuestServiceManager Hotel IndigoBR 12 okt. 2023
Thank you so much for your great feedback. We strive daily to ensure all of our guests feel welcome. Thank you for staying with us.

8/10 Bra

Kimberly

Reste i grupp
Gillade: Renlighet och personal och service
Decent, but be prepared for extra fees
Cute place within walking distance is the River Center. Room was small, the beds weren’t so comfortable, and I’m still a little salty over the parking fee, but the staff was incredibly friendly and helpful.
Bodde här 1 natt i september 2023
Svar från Kennedi Minor GuestServiceManager Hotel IndigoBR 12 okt. 2023
Thank you for taking the time to leave us feedback. We truly appreciate you staying with us and will take all suggestions from our guests into consideration to make our hotel the best for you and others to come.

10/10 Fantastiskt

steven

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I asked for a mini fridge and microwave and before I’d even Finnished my sentence it was delivered Great service
Bodde här 3 nätter i september 2023
Svar från Kennedi Minor GuestServiceManager Hotel IndigoBR 12 okt. 2023
Thank you so much for your great feedback. We strive daily to ensure all of our guests feel welcome. Thank you for staying with us.

10/10 Fantastiskt

Jason

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Kennedi Minor GuestServiceManager Hotel IndigoBR 12 okt. 2023
Thank you so much for your great feedback. We strive daily to ensure all of our guests feel welcome. Thank you for staying with us.

10/10 Fantastiskt

sean, Pineville

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great value for a downtown Baton Rouge venture
Bodde här 1 natt i september 2023
Svar från Kennedi Minor GuestServiceManager Hotel IndigoBR 12 okt. 2023
Thank you so much for your great feedback. We strive daily to ensure all of our guests feel welcome. Thank you for staying with us.

10/10 Fantastiskt

Reginald

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juli 2023
Svar från Kennedi Minor GuestServiceManager Hotel IndigoBR 12 okt. 2023
Thank you so much for your great feedback. We strive daily to ensure all of our guests feel welcome. Thank you for staying with us.

8/10 Bra

Harvey

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Room was not as expected. Booked a river view but could barely see any river. However the staff was very friendly.
Bodde här 1 natt i augusti 2023
Svar från Kennedi Minor GuestServiceManager Hotel IndigoBR 12 okt. 2023
Thank you for taking the time to leave us feedback. We truly appreciate you staying with us and will take all suggestions from our guests into consideration to make our hotel the best for you and others to come.

10/10 Fantastiskt

Karla

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Girls Weekend
This was my very first experience and I can honestly say I was impressed on the cleanliness of the room and how professional and friendly the staff was. I would recommend the Indingo to anyone. I’m definitely staying again
Bodde här 1 natt i augusti 2023
Svar från Kennedi Minor GuestServiceManager Hotel IndigoBR 26 aug. 2023
Thank you so much for your great feedback. We strive daily to ensure all of our guests feel welcome. Thank you for staying with us.

8/10 Bra

Mona

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The stay was great but the restaurant was closed (no show) schedule more cooks
Bodde här 1 natt i augusti 2023
Svar från Kennedi Minor GuestServiceManager Hotel IndigoBR 26 aug. 2023
Thank you for taking the time to leave us feedback. We truly appreciate you staying with us and will take all suggestions from our guests into consideration to make our hotel the best for you and others to come.

10/10 Fantastiskt

Omar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Kennedi Minor GuestServiceManager Hotel IndigoBR 26 aug. 2023
Thank you so much for your great feedback. We strive daily to ensure all of our guests feel welcome. Thank you for staying with us.

6/10 Okej

Samuel

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Th
Bodde här 2 nätter i augusti 2023
Svar från Kennedi Minor GuestServiceManager Hotel IndigoBR 26 aug. 2023
Thank you for your feedback. We strive daily to ensure all of our guests feel welcome. Thank you for staying with us.

6/10 Okej

Mark

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The hall carpets are heavily stained. There were insects crawling the walls in the room. Rooms are tiny and over crowded with a stand alone mini fridge and microwave.
Bodde här 2 nätter i augusti 2023
Svar från Kennedi Minor GuestServiceManager Hotel IndigoBR 26 aug. 2023
We appreciate you for taking the time to leave us feedback. Although we didn’t succeed at making your stay perfect. We would love to hear more and be able to make it right for you and future guests to come.

4/10 Dåligt

Sean

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was the size of a closet and absolutely filthy. Had to ride the elevator floor to floor to find a functioning vending machine. For the same price, The Watermark is right across the street
Svar från Kennedi Minor GuestServiceManager Hotel IndigoBR 26 aug. 2023
We appreciate you for taking the time to leave us feedback. Although we didn’t succeed at making your stay perfect. We would love to hear more and be able to make it right for you and future guests to come.

8/10 Bra

Casey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Experience was nice and pleasant only thing is the a/c unit didn’t work great so was lil stuffy in room and took forever to cool off.
Bodde här 1 natt i augusti 2023
Svar från Kennedi Minor GuestServiceManager Hotel IndigoBR 26 aug. 2023
Thank you for taking the time to leave us feedback. We truly appreciate you staying with us and will take all suggestions from our guests into consideration to make our hotel the best for you and others to come.