Dear Catherine Thank you for staying with us, Hope to see you soonregardsBrandon General Manager

Thank you for the positive review David. We hope to see you soon.Regards Brandon General Manager

Dear KimberlyWe're delighted to hear that you found our staff to be great and enjoyed a clean room during your stay. Providing excellent service and a comfortable environment for our guests is always our top priority. We look forward to welcoming you back in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.General ManagerBrandon

Hi EmilyThank you for staying with us, Hope to see you soonGeneral ManagerBrandon

Dear Enid,Thank You for your review. We hope you visit us again once all our renovations are done at the end of the month.We apologize for any inconvenience.JacobAssistant general manager

Thanks for the 5 star review Kateline! We are so happy that you had a blessed stay. Looking forward to having you back after the renovations are done!

Thanks Mike! So happy to hear we were able to earn your continued support! Looking forward to having you back

Thank you for your feedback. We're sorry to hear that our breakfast didn't meet your expectations. We are continuously working to improve our offerings and hope to impress you in the future. I am happy to inform you that we are restocked at this point with improved offerings. I hope that you will give us another chance to make your stay excellent.

Dear BethThank you for your review, we hope to see you when we are done with our renovation.RegardsBrandon

Mayowa, delighted to see your perfect score! We're thrilled you enjoyed your stay and can't wait to have you back. Thank you

Jeff, thanks for the great rating! We're glad you had a satisfying stay and look forward to welcoming you back. Please let us know if there is anything we can do to improve your stay for next time.

Jennifer, glad our location suited your needs! We hope to make your next stay even better. Thanks for sharing!

Twyla, so happy to hear you loved your stay and found comfort in your room! We aim to keep it clean and cozy for you. See you again soon!

Camille, thrilled you enjoyed your stay! Looking forward to your next visit. Thank you!

Linda, thanks for recognizing our staff! Excited for you to see the updates post-remodel. Hope to welcome you back soon!

Erin, thanks for choosing us for your tournament stay! Glad our team made a positive impact. We look forward to your next visit!

We appreciate the feedback. We're working hard to improve. Your next visit will show our commitment to excellence. Let us know what we can do to improve your stay.

Glad to hear you enjoyed your stay Yvonne. Looking forward to welcoming you back to a newly renovated property!

Matt, we're sorry your stay didn't meet expectations. We're committed to improvement and hope to demonstrate this to you soon.

Molly, deeply sorry for this oversight. We're addressing cleanliness immediately to ensure a pristine stay ahead. Thank you for letting us know.

Lisa, thank you for sharing. We're striving for better and hope to provide a more satisfying experience next time.

Joel, sorry to hear about your experience. We're committed to making things right. Please feel free to reach out to us so we can improve for next time. Looking forward to seeing you again.

Appreciate your review, Timothy. We're looking into the bed and shower concerns for improvement. We aim to make breakfast more delightful next time

Thanks, Stephen! Thrilled you had a great stay. Looking forward to your next visit!

Thrilled to hear you enjoyed your stay, Lynsey! We can't wait to welcome you back. Thank you

We sincerely apologize for the inconvenience you experienced during your recent stay. It's disheartening to learn about the mistake, and we understand the frustration it caused. Rest assured, we have addressed this issue with our front desk team to prevent any recurrence.We appreciate your patience and hope you will consider giving us another chance. If there's anything specific you'd like to discuss or if you plan to stay with us again, please reach out directly. We're committed to ensuring a more pleasant experience for you in the future.Warm regards,Management

Thank you for sharing your positive experience during your Christmas stay with us. We're delighted to hear that Brett, our General Manager, went above and beyond to ensure your comfort, providing flexible check-out and creating a welcoming environment during the holiday chaos.Your compliments on the cleanliness and quality of our king suite are truly appreciated. We take pride in our commitment to improvement, and it's heartening to know that you observed and appreciated our manager's dedication to upcoming renovations.We hope to continue exceeding your expectations in the future. If you have any further feedback or if there's anything specific you'd like to share, please don't hesitate to reach out.Warm regards,Management

Michelle, thanks for your feedback. We're on a mission to improve and hope to earn a higher rating from you in the future. Please let us know what we can do to improve your experience for next time.

Appreciate your feedback, Jason. We've been actively working on improvements since taking over. We hope you will give us another chance. Your next visit will surely reflect our dedication to excellence

Dear Nathan,Thank you for choosing AmericInn Baxter/Brainerd for your stay and for taking the time to share your feedback. We're thrilled to hear that you enjoyed our breakfast offerings. Your satisfaction is our priority, and we appreciate your positive review.We hope to welcome you back for another great stay in the future.Warm regards,Management

Hello Michelle,Thank you for choosing to stay with us at AmericInn by Wyndham Baxter Brainerd.We noticed your rating and wanted to express our gratitude for your visit. If there's anything specific you believe we can improve upon to make your stay even better next time, please feel free to share. Your feedback is highly valued as we strive to enhance our guests' experiences.We hope to welcome you back soon for an even more enjoyable stay.Warm regards,Management

Hi Jamie,We're sorry to hear about your recent experience at our hotel. Your comfort and satisfaction are important to us, and we apologize for any inconvenience caused by the noise disturbance and billing issue.We'd love to investigate this further to address the overcharge and understand the noise concern. Please reach out to our management team directly so we can resolve these issues promptly.We appreciate your feedback and hope for the opportunity to make things right for you.Best regards,Management

Dear Natalie,Thank you for sharing your feedback about your recent stay at AmericInn Baxter/Brainerd. We appreciate your input and are sorry to hear that your experience was not fully satisfactory.Your feedback is valuable, and we take it seriously. If there are specific areas where we can improve or if you have any suggestions, please let us know. We are committed to making every guest's stay enjoyable, and your comments help us in that endeavor.We hope you give us another opportunity to provide you with an improved experience in the future.Best regards,Management

Thanks for the kind words! We are pleased to hear that you had a great stay. Let us know if there is anything we can do to improve your experience for next time.Looking forward to welcoming you back on the property.

We are glad that you had a positive experience here during your recent stay. Please let us know if there is anything we can do to improve your experience for next time!

Thanks for the great review Jon! We are glad you had a great experience. Please reach out and let us know if there is anything we can do to improve your stay for next time.

Dear Ashley,Thank you for sharing your concerns about your recent stay. We sincerely apologize for the disappointing experience you had. Your feedback is invaluable, and we take your comments seriously.We want to assure you that your concerns are being addressed. We are currently undergoing extensive renovations, aiming to have the property fully updated and improved by Memorial Day. These renovations include revamping our rooms, addressing issues with cleanliness and safety, and enhancing overall guest satisfaction.We understand your frustration and regret that we did not meet your expectations. If you ever reconsider, we would appreciate the opportunity to welcome you back to experience our upgraded and improved facilities.Warm regards,Management

Hey Laura,Thank you for sharing your recent experience at our hotel. I want to sincerely apologize for the multiple issues you encountered during your stay; your feedback is deeply concerning, and I appreciate you bringing these matters to our attention.Regarding the missing TV remote and the inconvenience caused by the replacement, I am genuinely sorry for the confusion. We will be conducting additional staff training to ensure situations like these are handled more efficiently in the future.I also want to inform you that we are indeed starting a renovation. This renovation will address many of the issues you mentioned, such as room odors and overall room quality. We genuinely hope to create a more comfortable and enjoyable environment for our guests after these improvements are made.Your patience and understanding are greatly appreciated. If you are willing to give us another opportunity, I am confident that you will notice a significant improvement in your experience. Please feel free to contact us directly if you have any further concerns or if there's anything specific you would like us to address.Warm regards,Management

Hey AshleyI want to express my sincere apologies for the disappointing experience you had during your recent attempt to stay at our hotel. I have personally investigated the situation, and I am deeply sorry for the last-minute cancellation due to overbooking. Your frustrations are completely valid, and I understand how inconvenient and frustrating this situation must have been for you.I have personally looked into the issue and refunded the money back to your card, and I assure you that this process is being expedited. If there are any further issues with the refund, please do not hesitate to contact us directly.I also want to address the lack of communication and follow-up you experienced in the days leading up to your stay. Your feedback highlights clear areas where we need to improve our customer service and communication protocols. I am taking this feedback seriously and implementing additional training for our staff to ensure this kind of situation does not happen again in the future.Once again, I am truly sorry for the frustration and inconvenience you faced. Your feedback is invaluable, and I appreciate your patience as we work to rectify these issues. If there is anything more I can do to assist you or if you have any further concerns, please feel free to reach out directly.Warm regards,Management

Dear Tina,Thank you for sharing your feedback about your recent stay with us. I want to express my sincere apologies for the disappointment you experienced, especially with our breakfast offerings. Your comments are genuinely valued, and I assure you that we take them seriously.We have heard your concerns and are actively addressing them. We have partnered with a new food provider to elevate the quality of our breakfast selection. Your feedback has been a catalyst for change, and we are committed to providing a more satisfying dining experience for our guests.Additionally, I'm delighted to share that our property will be undergoing an extensive renovation, which will be completed by early next year. These renovations are designed to enhance every aspect of our guests' experience, ensuring a more comfortable and enjoyable stay. We are truly excited about the positive changes coming our way, and we hope to have the opportunity to welcome you back to our updated property.Once again, I apologize for the inconvenience you faced, and we genuinely appreciate your understanding. We eagerly anticipate the chance to make it up to you and provide you with the excellent stay you deserve.Warm regards,Management

Thanks so much for the positive review! Looking forward to welcoming you back!

Dear Guest,Thank you for taking the time to leave a review and for choosing to stay at our hotel. We appreciate your feedback and value your opinion. I'm sorry to see you rated us with 3 out of 5 stars, although we would love to know more about your experience to better understand your rating. Your satisfaction is our top priority, and we are here to address any concerns you might have. If there are specific areas where we can improve or if you have any feedback you'd like to share, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,Management

Thanks Robert! Gald you enjoyed your stay!

Hey Russ,I appreciate your feedback regarding your recent stay. I deeply regret the inconvenience you faced and want to assure you that we are taking immediate action to address these issues.I sincerely apologize for the inconvenience caused by the Dish service outage during your stay. I want to assure you that the issue has been promptly resolved, and our Dish service is fully restored. Your understanding is greatly appreciated, and we are committed to ensuring a seamless experience for all our guests.I am pleased to inform you that we are currently undergoing an extensive renovation project, which includes updating all rooms and replacing windows. These improvements are designed to rectify the problems you encountered, and we are committed to providing a significantly enhanced experience once our renovation is complete.Your patience and understanding are greatly appreciated during this transition. Your feedback is invaluable, and we hope to have the opportunity to welcome you back to a refreshed and improved AmericInn Baxter MN in the near future.Warm regards,Management

We're happy you enjoyed your stay!

I couldn't agree more Serena! New ownership has recently taken over the property and we will begin the process of renovating and updating the property to further improve customer experience. We look forward to welcoming you back to the property to showcase our work!

Hey Bailey,Sorry, your recent visit didn't go well. Please let us know if there is anything specific we could do to improve the property for next time. We are currently in the process of renovating the property to update the rooms and fix many of the problems. Look forward to welcoming you to the property next time!

Hey Marie,Sorry about your negative experience. We hope to be able to improve services for next time. We are currently working on executing our renovation plan to update all the rooms to provide improved experiences for our guests. We look forward to welcoming you back to the property to make it up to you!

Hey Karen, I apologize for the confusion which resulted in your several disruptions. We will work with the staff to make sure that this issue doesn't happen again. We will begin renovations on the property shortly and replacing the TVs is on the list. We look forward to welcoming you back to the fully renovated property to make it up to you.Best

Thank you for your recent stay we are sorry that your experience fell short. I agree that the carpets are currently in poor shape and we will be renovating the property to give all the rooms a refresh as well as replacing the carpet. We look forward to inviting you back to the newly renovated property once we complete the renovations at the beginning of 2024.