Exteriör

Recensioner av Hampton Inn & Suites Bay City

2.5 out of 5
Hampton Inn & Suites Bay City
3901 Traxler Ct, Bay City, MI

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 280 av 424 recensioner" "
8 - Bra i betyg. 81 av 424 recensioner" "
6 - Okej i betyg. 31 av 424 recensioner" "
4 - Dåligt i betyg. 16 av 424 recensioner" "
2 - Väldigt dåligt i betyg. 16 av 424 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

9,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

4/10 Dåligt

Shora

Reste med sin partner
I hate to be the bad person saying this but this is not my first time staying at this hotel an I will not be staying here again… I had seen a bed bug for the first time staying here an just can’t believe that this is suspose to be nice top notch hotel an to see bed bugs traps under the mattress is ridiculous. The area of the hotel is a plus for food, party stores, a really just everything you need at your fingertips.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Angela

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was clean and nice.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

bayli

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very helpful when I checked in. Even got me a pack and play for my daughter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Doug

Awesome check in experience.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Brian J

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 1 natt i mars 2024
Svar från Assistant General Manager 28 mars 2024
Thank you for choosing to stay with us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hampton Inn and Suites Bay City in the near future.

6/10 Okej

Kaitlyn

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
I came home with bug bites after staying in this hotel. The room appeared clean. I have been told that my bites are from bed bugs.
Bodde här 1 natt i mars 2024
Svar från Assistant General Manager 20 mars 2024
I apologize for the issue that you had. We will look into this right away.

10/10 Fantastiskt

Susan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Studio suite was very roomy, very well-designed. Everything in the suite worked -- lamps, soap/lotion/shampoo/conditioner dispensers; ample towels. Free breakfast was good, would be improved with more fresh fruit options. Welcoming and comfortable, exactly what we need to weather a family situation requiring frequent trips to the area. Will definitely stay here again.
Bodde här 2 nätter i februari 2024
Svar från Assistant General Manger Eric Schulz 26 feb. 2024
Thank you for providing feedback on your recent experience at Hampton Inn and Suites Bay City. We take pride inproviding a clean and comfortable space for all of our guests, so our teamappreciates that you noticed. We look forward to seeing you again soon.

10/10 Fantastiskt

Mary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy to shopping.
Bodde här 1 natt i februari 2024
Svar från Assistant General Manger Eric Schulz 26 feb. 2024
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hampton Inn and Suites Bay City in the near future.

10/10 Fantastiskt

Claire

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A wonderful stay! Room was really spacious and clean, I love the body wash and enjoyed my stay at Hampton Inn
Bodde här 1 natt i februari 2024
Svar från Assistant General Manager 23 feb. 2024
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hampton Inn and Suites Bay City in the near future.

10/10 Fantastiskt

George, Alpharetta

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Abbey at the front desk is a great asset to this company. She and the whole staff were very friendly and helpful and they actually smiled! Clean hotel and nicely run. Rooms are very nice and the breakfast was very good. Would recommend staying here to anyone
Bodde här 1 natt i februari 2024
Svar från Assistant General Manger Eric Schulz 21 feb. 2024
Thank you for sharing a review of your recent experience. Our team here at Hampton Inn and Suites Bay City iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

10/10 Fantastiskt

Carl

Great
Bodde här 1 natt i februari 2024
Svar från Assistant General Manger Eric Schulz 20 feb. 2024
Thank you for choosing to stay with us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hampton Inn and Suites Bay City in the near future.

10/10 Fantastiskt

Christopher

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Assistant General Manger Eric Schulz 14 feb. 2024
Thank you so much for your wonderful review. We are delighted to hear that you had a positiveexperience with us at Hampton Inn and Suites. We look forward to you visiting again.

10/10 Fantastiskt

George, Alpharetta

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Checked in on Friday around 5pm. Was helped by a very nice young lady who smiled and was very courteous. Probably the nicest I have encountered at any hotel in a while. She represents this hotel very well. Nice clean room and a well kept hotel. Would recommend to anyone
Bodde här 1 natt i februari 2024
Svar från Assistant General Manger Eric Schulz 14 feb. 2024
Thank you for sharing a review of your recent experience. Our team here at Hampton Inn and Suites iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

10/10 Fantastiskt

Brianne

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Assistant General Manger Eric Schulz 5 feb. 2024
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hampton Inn in the near future.

6/10 Okej

Douglas

Gillade: Renlighet, personal och service och rummets bekvämlighet
a bit disappointed
Shampoo container was empty, towels scratchy and a dried up used coffee pod left in coffee pot. Breakfast was great.
Bodde här 1 natt i februari 2024
Svar från Assistant General Manger Eric Schulz 5 feb. 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

10/10 Fantastiskt

Jeffrey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Assistant General Manger Eric Schulz 22 jan. 2024
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hampton Inn and Bay City.

10/10 Fantastiskt

Terri

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Assistant General Manger Eric Schulz 22 jan. 2024
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hampton Inn and Suites Bay City.

2/10 Väldigt dåligt

thomas

Bodde här 3 nätter i december 2023
Svar från Assistant General Manger Eric Schulz 22 jan. 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

10/10 Fantastiskt

Vanessa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The lady at the front desk was absolutely wonderful as we had accidentally booked the wrong night and was very helpful in sorting things out with Expedia. The pool was the cleanest pool I’ve been in in a hotel. The room was very clean and so was the hotel itself. Morning breakfast was delicious! Honestly, I have no complaints! I would stay there again in a heartbeat!
Bodde här 1 natt i december 2023
Svar från Assistant General Manger Eric Schulz 22 jan. 2024
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hampton Inn and Suites Bay City in the near future.

10/10 Fantastiskt

Sinita

Gillade: Renlighet
Nice
Bodde här 2 nätter i november 2023
Svar från Eric Schulz Assistant General Manager 28 nov. 2023
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hampton Inn and Suites Bay City in the near future.

10/10 Fantastiskt

Matthew

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från Assistant General Manger Eric Schulz 22 jan. 2024
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hampton Inn and Suites Bay City

10/10 Fantastiskt

Melissa

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved the chaise lounge in my room!
Bodde här 1 natt i november 2023
Svar från Eric Schulz Assistant General Manager 24 nov. 2023
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Hampton Inn and Suites Bay City.

10/10 Fantastiskt

Paul

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable bed
Bodde här 1 natt i november 2023
Svar från Eric Schulz Assistant General Manager 22 nov. 2023
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hampton Inn and Suites Bay City in the near future.

10/10 Fantastiskt

Carissa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I
Bodde här 1 natt i november 2023
Svar från Eric Schulz Assistant General Manager 6 nov. 2023
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to the Hampton Inn and Suites in the near future.

10/10 Fantastiskt

Edward

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Thoroughly enjoyed our stay. Room was excellent
Bodde här 2 nätter i oktober 2023
Svar från Eric Schulz Assistant General Manager 31 okt. 2023
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hampton Inn and Suites in the near future.

8/10 Bra

Jackquanise

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Eric Schulz Assistant General Manager 30 okt. 2023
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to the Hampton Inn and Suites Bay City

10/10 Fantastiskt

Gwendolyn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Eric Schulz Assistant General Manager 27 okt. 2023
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hampton Inn and Suites in the near future.

6/10 Okej

Pearl Grace

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 1 natt i oktober 2023
Svar från Eric Schulz Assistant General Manager 27 okt. 2023
Thank you for leaving a review. We’re so glad you were able to visit us at Hampton Inn and Suites Bay City. Our teamis always working to offer the best service to our guests. We hopeyou’ll have a chance to come back soon.

10/10 Fantastiskt

Rekeya

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Eric Schulz Assistant General Manager 17 okt. 2023
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Hampton Inn and Suites Bay City.

8/10 Bra

Bethany

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There was no hot tub.
Bodde här 1 natt i oktober 2023
Svar från Eric Schulz Assistant General Manager 13 okt. 2023
We are happy to hear that you enjoyed your stay. We look forward to you staying with us again.

6/10 Okej

Michael

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Property was rather hidden behind Holiday Inn, If you didn't know where it was exactly. Close parking was reserved for elite Hampton members. Charge an "incidental" fee $25.00 which was credited on checkout. Room was okay, no lamp or light over desk station, bed squeaked terribly but was comfy and shower door would not close properly, kept sliding open. AM breakfast was your standard, nothing special. Will check out Holiday Inn next time
Bodde här 1 natt i oktober 2023
Svar från Eric Schulz Assistant General Manager 10 okt. 2023
We’re so sorry to hear that your experience did not meet our standards. We value our guest feedback and work hard to ensure that similar issues do not occur in the future.

10/10 Fantastiskt

julie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice, comfortable and clean.
Bodde här 1 natt i oktober 2023
Svar från Eric Schulz Assistant General Manager 10 okt. 2023
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Hampton Inn and Suites Bay City.

10/10 Fantastiskt

Larry

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was friendly and efficient. Our room was well-appointed and the breakfast area was clean and well-stoked with food.
Bodde här 1 natt i september 2023
Svar från Eric Schulz Assistant General Manager 5 okt. 2023
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Hampton Inn and Suites Bay City.

10/10 Fantastiskt

Rekeya

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was excellent with accommodating my extended stay
Bodde här 1 natt i oktober 2023
Svar från Eric Schulz Assistant General Manager 4 okt. 2023
Thank you for sharing a review of your recent experience. Our team here at Hampton Inn and Suites iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

10/10 Fantastiskt

Jerome

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Eric Schulz Assistant General Manager 2 okt. 2023
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hampton Inn and Suite in the near future.

10/10 Fantastiskt

Joyce

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff!
Bodde här 1 natt i september 2023
Svar från Assistant General Manager 30 sep. 2023
Thank you for sharing a review of your recent experience. Our team here at Hampton Inn and Suites iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

6/10 Okej

Sherri

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet
I always love Hamptons, staff was friendly breakfast was delicious! Disapppinted with the room, bathroom in particular…there was mold in the bathroom on the edge of the tub and around the rail. My husband and I have a sinus issue this morning because of it. Room 317. I did take photos if needed
Bodde här 1 natt i september 2023
Svar från Holly 28 sep. 2023
Hi Sherri, thank you for your feedback. I'm so glad our staff and breakfast buffet met your standards and ours. I apologize about your experience with your room. Please contact us directly to discuss it further.

10/10 Fantastiskt

Pedro

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Assistant General Manager 19 sep. 2023
We are delighted to hear that you had a positiveexperience with us at the Hampton Inn and Suites. We hope you’ll visit us again soon.

10/10 Fantastiskt

Susan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was very convenient to I75 and across from a Miejer in case a quick shop was needed.
Bodde här 1 natt i september 2023
Svar från Assistant General Manager 18 sep. 2023
Thank you for choosing us for {{product/service}}. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to {{business_name}} in the near future.

10/10 Fantastiskt

ERICA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ashayla at the front desk was awesome and so sweet! The room was clean and gorgeous and breakfast was great! 10 out of ten!
Bodde här 1 natt i september 2023
Svar från Eric Schulz Assistant General Manager 27 okt. 2023
Thank you for your great review. At Hampton Inn and Suites Bay City, we work hard to offer high-quality service toevery guest. We made sure to share this feedback with Ashayla. To give them the recognitionthat they deserve.

8/10 Bra

Jimmy

Bodde här 1 natt i september 2023
Svar från Eric Schulz Assistant General Manager 11 sep. 2023
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to the Hampton Inn and Suites Bay City in the near future.

6/10 Okej

Joellen

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service och boendets skick och faciliteter
Upon the morning of our checkout after staying one night, my wife and I discovered that we couldn't take a shower because the door wouldn't stay shut. When checking out, we brought this to the morning managers attention and he offered us no relief on our bill or anything. When my wife continued to stress the problem he said that since we booked through you that he couldn't do anything about a refund and offered us points, which we've yet to receive. This was our 4th time staying at this hotel in the last 4 years. Not satisfied.
Bodde här 1 natt i augusti 2023
Svar från Eric Schulz Assistant General Manager 31 aug. 2023
I apologize about the issues you had with your room. I did apply points to you Honors account. Please let me know if you do not get them.

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Better than most.
What I noticed the most is that the breakfast was excellent! It was way more than just doughnuts and croissants you had eggs, sausage, potatoes, bagels with cream cheese, jelly, all kinds of stuff, several different kinds of coffee, milk, juice and it was really good. I was impressed.
Bodde här 1 natt i augusti 2023
Svar från Eric Schulz AssistantGeneral Manager 15 aug. 2023
Thank you for taking a moment to share your experience at the Hampton Inn and Suites Bay City. We are so pleased to.Hear you enjoyed breakfast. We look forward to welcoming you back again soon.

10/10 Fantastiskt

Jaclyn

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was very spacious and the property and room was clean
Bodde här 2 nätter i augusti 2023
Svar från Eric Schulz Assistant General Manager 14 aug. 2023
Thank you for choosing to stay with us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hampton Inn and Suites Bay City in the near future.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Eric Schulz Assistant General Manager 14 aug. 2023
Thank you for choosing to stay with us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hampton Inn and Suites Bay City in the near future.

8/10 Bra

Tamera

Reste i grupp
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Only issue was the bathroom tub edge had black mold on it, the floor was not clean and we found a previous guests dirty dress behind the ottoman so clearly they were not vacuumed behind.
Bodde här 1 natt i augusti 2023
Svar från Eric Schulz Assistant General Manager 14 aug. 2023
Thank you for choosing to stay with us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hampton Inn and Suites Bay City in the near future.

10/10 Fantastiskt

Jennifer

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place
Bodde här 1 natt i augusti 2023
Svar från Eric Schulz Assistant General Manager 14 aug. 2023
Thank you for choosing to stay with us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hampton Inn and Suites Bay City in the near future.

10/10 Fantastiskt

Cindy

Bodde här 1 natt i augusti 2023
Svar från Eric Schulz Assistant General Manager 31 aug. 2023
Thank you for choosing to stay with us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to the Hampton Inn and Suites in the near future.

6/10 Okej

Kathryn

Affärsresenär
Gillade: Personal och service
Gillade inte: Bekvämligheter
The price... its not a 4 star hotel. No hot tub... but charges the same as other local hotels that have amenities such as a restaurant...
Bodde här 1 natt i augusti 2023
Svar från Eric Schulz Assistant General Manager 11 aug. 2023
Thank you for providing us with your valuable feedback. We’re disappointed to hear that we could not provide all of the accommodations. You were looking for. We hope you give us another chance soon, so we can share aneven more positive experience.

10/10 Fantastiskt

Nikoletta

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Eric Schulz Assistant General Manager 11 aug. 2023
Thank you for choosing us to stay with us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to the Hampton Inn and Suites Bay City in the near future.