Hotell i Bay Island

“Room was spacious and clean. Breakfast was plentiful and delicious. My elderly aunt had issues with the in room phone. She(we)was unable to complete outgoing calls and had difficulty hearing the phone ring. The parking lot is small however, there is parking allowed in the resturant across the street”

“The room was very nice, clean and quiet. Staff was very friendly and helpful. We enjoyed the buffet breakfast and used the pool every day. we'd definitely stay there again!”

“Clean room, staff”

“Stay here all the time. Never had any issues until this last stay. Did have ant hot water . I had tickets for concert and missed out because it was too late when maintenance came. Felt like I should've been credited something”

“Very friendly Staff”

“Upon arriving at 9pm my suite was not ready, mind you check in is at 3pm. There was no communication of the delay. When I entered, there was a lobby full of people & luggage, They estimated a 30 min wait time with a defaulted apology. They offered me to go eat at a near by restaurant with the promise that my suite would be ready. Unfamiliar with the area & traveling with an infant I asked to leave my luggage & he refused. I admittedly made the decision to stay in the lobby after weighing my...

“The service was excellent, the room was spotless. It is probably due for some upgrades but overall it was good. I would expect more for the price. Expedia wasn’t the best rate…I should have searched better because I paid $150/night more than other people in my party.”

“Location was perfect”

“Very nice, very spacious room with kitchen. Awesome view overlooking the ocean. Staff was friendly.”

“Property needs a lot of maintenance, our room had a bathroom door that wouldn’t close, remote with no battery cover, chair with stains on it, chipped furniture all around the room, bed sheets with holes on them, and a cracked window. When asked the staff to be moved to another room they stated they didn’t have a replacement and I just had to deal with it. I pointed out on their counter was many more room keys and they can place me in one of those rooms. They quickly said, you have to stay in...

“I felt safe, the location is amazing — very close to the beach. It was overall a great experience”

“.”

“It was a nice stay”

“Very nice”

“The hotel was very clean, the breakfast buffet was very nice, hot food and good selection.”