Hotell i Bay Village

“Yes!”

“Nice staff”

“You are getting what you paid for. The night desk person was terrible. The guy in the morning was the nicest person ever though. I thought the room smelled. ”

“Pool out of service.”

“We stayed at this property a month ago and felt if was nice for the price we paid. This time we paid $30 more and the experience wasn't as good. My husband likes the breakfast. It has a good variety and is fresh. Our check in was fine, but I had used Expedia to book our stay and I chose a regular room with a king size bed. We were put in an accessible room, which was $10 cheaper on the app, but I chose a regular room for the extra $10 so I could have a regular tub. The associate gave us a new...

“Exceptionally clean room,wonderful and friendly staff we booked the room in a pinch in.our area (including the hotels area) was hit by a devastating storm cell. We were days without power. Thank you for the support. ”

“The room was disgusting I'm so mad that we even stayed I should have demanded my money back I have pictures of my sons sheets they were dirty I called the front desk they made me change the sheets! I'm not employed there! And the bathroom had pubic hair and pee all around the toilet I had to clean up if your going to get a room just go to the holiday inn they are the same price and much cleaner and better ”

“Frukost borde vara inkluderat i priset!”

“The room smelled smoke, the toilet vas dirty, the floor was dirty, there was an old used towel in the shower, the toilet paper was almost empty and there was no new paper on the room. But the bed was pretty comfortable. ”

“Pretty , historical housing with breakfast included. Right in the middle of CWRU makes visiting the college a breeze. Walking distance of all museums & botanical center. ”

“Very clean room and friendly staff. ”

“Check in was easy. Rooms were clean and the bed was very comfortable. My only complaint would be is that they don’t have enough staffing. We had a small roll of toilet paper in our room when we checked in. Asked the front desk for more. We had to go to the front desk to get it. Also their snack store was not staffed. Had to purchase through the front desk. Nobody there to help. Other than that…nice and comfortable hotel. ”

“A little below the average Hilton, but overall good. Nappy old bed cover was replaced the 2nd day, but nothing was done about the metal bedframe protruding 5" that gave a good cut on my leg. Comfortable bed and pillows.”

“Was good”

“Loved it! New, clean and comfortable! Wish we could have stayed another night on way to South Bend. ”

“Poor service and welcome. Asked for a room not on the ground floor, and as I didn't want to become a rewards member they said "sorry, the 2 upper floors are for members only". This is the 1st time I have been poorly treated. People were loud in the hallway through the night. Around 7pm a girl was running around begging for help. Scary! Never again! Avoid!”

“Facility is nice, but there isn't much nearby except for a McDonald's. However, a 10 min. drive away is Avon Commons with a variety of food and shopping options. The biggest drawback is that the road access to the hotel is blocked at rush hour by drivers coming from the Avon Commons area who are trying to get on the freeway.”

“It was clean, staff was nice at check in. It definitely needs upgraded. And wish there would have been more warm options at breakfasts instead of all breads. Eggs and meats for those with dietary restrictions is nice. ”