This review is actionable and defamatory. First, I am a teetotaler and do not drink alcohol at all. Second, I personally interacted with the guests when they checked in and 2 days later when they asked for an additional lamp and for me to replace an outside lightbulb (both of which i personally delivered and replaced, respectively). These 2 exchanges lasted no more than 2 minutes each. Third, all the lamps and lights were functional in the cottage (i brought an additional lamp because the guest wanted 2 lamps for the dining room table in order to see better to do her crafts). The cottage is entirely renovated and has all new electrical systems and outlets. Finally, the photos are absolutely accurate, as is the entire property listing. After the brief above referenced interactions with the guest on the day of and 2 days after they checked in,I was then contacted by text over a WEEK AFTER these guests checked in and a week after I delivered the additional lamp and replaced the outdoor lightbulb (they were booked for 3 wks in the cottage) with the guest stating the following: "We have left items to be replaced or repaired on the lawn chair near our door. Your cleaning team is lacking as the floors and carpets were filthy upon our arrival. How can this be remedied? David Turner GUEST" I immediately responded as follows: "David, I went back to the cottage. I saw on the chair 2 flashlights, the teapot and the vase which had flowers and water in it when you arrived. Of course, the vase is now dirty because there were flowers and water in the vase when you arrived, which probably sat in water and got the vase dirty. Second I don't see how the flashlights are dirty. Third, I see that the teapot has some rust in it and it looks like there's some sediment from water. I'll order another teapot. As for everything else, you've been in the cottage for over a week. You have a dog in there with you. I checked the cottage before you checked in and I saw that the cottage was spotless. As far as I'm concerned, if the rugs are dirty now, it's because you've been living there for a week with a dog and not vacuuming. there is nothing for me to remedy as far as I'm concerned. How dare you be so rude. If you had an issue with the condition of the cottage when you checked in, I'd be able to see and address the condition before you checked in. Last weekend, during the awful weather, you messaged me that you absolutely needed a light bulb and you needed to have an extra lamp so your wife could do her crafts on the dining room table. In that storm I brought those things to you. At that time we spoke and you never mentioned anything about the condition of the cottage at all, other than you really loved it. I would imagine that while your wife was doing her crafts things fell on the rugs, in addition to the fur from your dog, among other dirt that is pulled in for walking in and outside. Accordingly, not only do we demand that you communicate respectfully, we see nothing to remedy other than the teapot. If you would like the cottage cleaned at your cost I can ask my cleaning person if she is available to come by. it will cost you $105 and you will pay her directly." The guests responded as follows: "The flashlights are yours and are dead. We need a vacuum for the rugs We met no disrespect just facts. A decent broom and dust pan would be nice.😀" I responded: "The flashlights are for the cottage in case there is a loss of electricity in the area. If the batteries are dead, all you had to do is ask for more. I've put a vacuum on the back porch and replaced batteries in one of the flashlights. It's on the chair. The vacuum is a Dyson vacuum. You have to plug it in to charge it and when you use it, you have to detach it from the charger. You have a broom on the front porch already." After this text exchange I neither saw, spoke to nor otherwise heard from or communicated with the guests at all. The guests then chose to check out 2 days after this exchange. I have no idea what could have frightened them, as we never spoke or saw each other after the above texts. I have never dealt with guests this horrible and who would accuse someone who doesn't drink alcohol at all, of drinking ( and to the extreme), in addition to their other crazy and spurious claims. In any event, please look at the other reviews to obtain an accurate assessment of the cleanliness of the cottage and the excellent experience of other guests. Denise Savage and Berry Edwards

It's unfortunate that ciri did not enjoy her stay. Sanctuary Cottage is a totally fenced in property (6 foot fence) with total privacy. The cottage has shutters angled in such a way that it retains complete privacy from the adjacent house. The reality is that Ciri was an extremely inhospitable guest who questioned, chastised and then directed our landscapers off the property when they came to mow and rake the leaves. She claimed that as the renter of the property she had the right to throw them off the property. Our landscapers notified us of this exchange and demand and we notified Ciri that she and her partner had no right to engage in this conduct when the landscapers arrive and beautfy the property within 10-15 minutes. She took umbrage at our response and chose to leave. A review of the multitude of reviews of Sanctuary Cottage disclose the joy guests have experienced at our cottage and we direct to those reviews.

Mariel was a lovely and gracious guest

Thank you for your kind words, Kim. We enjoyed hosting you and hope to do so again in the future