Double Deluxe Cabana | Sängtillbehör av högsta kvalitet, skrivbord och mörkläggningsgardiner
Se tillgänglighet

Recensioner av MCM Eleganté Hotel & Conference Center Beaumont

3.5 out of 5
MCM Eleganté Hotel & Conference Center Beaumont
2355 I-10 South, GPS: 1355 Executive Blvd, Beaumont, TX

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 448 av 1000 recensioner" "
8 - Bra i betyg. 265 av 1000 recensioner" "
6 - Okej i betyg. 150 av 1000 recensioner" "
4 - Dåligt i betyg. 75 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 62 av 1000 recensioner" "

8,0/10

Renlighet

8,4/10

Personal och service

8,2/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bra hotell men med ljudlig aircondition.

10/10 Fantastiskt

Michael

Gillade: Renlighet och personal och service
Staff was very friendly. Always greeted with a friendly smile when we arrived.
Bodde här 2 nätter i maj 2024

8/10 Bra

Marco

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The restaurant, Bar
Bodde här 1 natt i maj 2024
Svar från mgmt 14 maj 2024
Thank you Marco! We hope you Visit us again soon!!

4/10 Dåligt

Brittany

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The toilet didnt flush. The hotel smelled funny and it's very outdated.
Bodde här 1 natt i maj 2024
Svar från mgmt 14 maj 2024
Brittany, I am so sorry that this was your experience. I truly hope we are able to make up it to you, the next time you come to visit Beaumont!

2/10 Väldigt dåligt

Ryan

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This place is disgusting! The bathrooms are filthy with dirt, soap residue and bugs. The pillows smelled like old man hair grease. I gagged when I smelled it. I did not stay! I left and went to another hotel and paid for another room and it’s clean and the pillows don’t smell and I didn’t see any ripped carpet or bugs. Expedia wouldn’t help with me a refund and either would the hotel even though I was there for 5 minutes. I also felt as though my safety was in jeopardy and again Expedia or the hotel seemed to be concerned.
Bodde här 1 natt i maj 2024
Svar från MGMT 6 maj 2024
Ryan, I want to first begin by apologizing for the issues you had during your stay. Unfortunately because you paid Expedia, we were not able to issue you a refund, because you were not paying us directly. I will be reaching out to you shortly, to speak on your concerns.

10/10 Fantastiskt

Courtney

Reste med familj och småbarn, Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful Stay 👍👍👍👍❤️
Bodde här 1 natt i april 2024
Svar från PD 29 apr. 2024
We are so glad you enjoyed your stay Courtney! Come back and see us!

10/10 Fantastiskt

Mindy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Will definitely be back! Very clean property. Loved the pool area and dining options.
Bodde här 1 natt i februari 2024
Svar från The Elegante Hotel 22 apr. 2024
We are glad you had a great stay with us and hope you choose the MCM Elegante Hotel again as your home away from home.

6/10 Okej

Jennifer

Gillade inte: Boendets skick och faciliteter
In need of updating
Bodde här 1 natt i februari 2024
Svar från The Elegante Hotel 22 apr. 2024
I do apologize for the inconvenience, I will give this information to the general manager in hopes to rectify concerns if you choose The Elegante Hotel as your choice of stay.

10/10 Fantastiskt

Brittany

Bodde här 1 natt i april 2024
Svar från MGMT 6 maj 2024
Thank you Brittany!

2/10 Väldigt dåligt

Brian

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Looks nothing like the pictures on line. My white socks were brown from walking on the carpet in the room. Everything was old, rusty sink, dirty furniture, scratched up counters.
Bodde här 1 natt i april 2024
Svar från pd 17 apr. 2024
Brian, I am so sorry this was your experience. Definitely going to use this feedback to address these issues.

10/10 Fantastiskt

Tasha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice, quiet and respectful
Bodde här 3 nätter i mars 2024
Svar från The Elegante Hotel 25 mars 2024
We are glad your stay at the Mcm Elegante Hotel was accommodating and quiet for you and we look forward to your next stay with us.

6/10 Okej

Sheryl

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
It was roaches in my roo.
Bodde här 2 nätter i mars 2024
Svar från D. 18 mars 2024
Hello Sheryl, I am so sorry for your issues. We definitely work towards having an exceptional stay for all guest. I hope that we can make it up to you in the future.

4/10 Dåligt

Carlos

Affärsresenär
Gillade inte: Personal och service och bekvämligheter
The front desk seemed very unprofessional and not welcoming
Bodde här 1 natt i mars 2024
Svar från pd 14 mars 2024
Carlos, I am so sorry to hear about your experience. I will be sure to address this with our staff. I hope that you give us another chance in the future to make this right.

8/10 Bra

Jerome

Gillade: Renlighet och personal och service
Bodde här 2 nätter i mars 2024
Svar från pd 14 mars 2024
thank you for your feedback! Hope to see you again soon!

10/10 Fantastiskt

daniel

Affärsresenär, Reste med sin partner
Gillade: Bekvämligheter
Chandler the front desk attendant was absolutely awesome and very friendly and definitely helped makes myself feel welcomed! I will only come here when visiting Beaumont!
Bodde här 1 natt i mars 2024
Svar från PD 9 mars 2024
Yay! So glad Chandler was able to leave a lasting impression! He is amazing. Thank you so much for your review, can't wait to host you all again!

8/10 Bra

Constance

Reste i grupp, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I liked the layout of the hotel and amenities . I didn't understand the trashliners not being in the trash cans. We as the guests of the hotel had to complete the task for lining the trash cans in our rooms everyday. I found that very strange.
Bodde här 2 nätter i februari 2024
Svar från pd 25 feb. 2024
Thank you for your response. We will use this feedback to better serve our guests.

8/10 Bra

LaSunji, Del Valle

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sean, the front desk guy was very very nice and helpful and whatever he said he did which I really greatly appreciate very attentive to the customer
Bodde här 2 nätter i februari 2024
Svar från pd 25 feb. 2024
Thank you so much for your feedback! I will be sure to let Sean know he made a lasting impression!

10/10 Fantastiskt

Dionel

Bodde här 1 natt i februari 2024
Svar från PD 21 mars 2024
Hello Dionel, Thank you for your feedback! We hope to see you again soon!

2/10 Väldigt dåligt

Katina

Gillade inte: Personal och service och bekvämligheter
I was napping in my room shortly after checking in at 3 when a man tried to enter my room. No Knock. No announcement of who they were. I was so AFRAID ! I called downstairs and the front desk was like “oh maybe it was housekeeping “. They showed me no sense of heighten awareness like myself. I put on my shoes went downstairs to the front desk and expressing my concern of some strange person coming in my room. It ended up being housekeeping but why did he need to come in my room after I checked in? I could have been nude showering etc. Needless to say I immediately checked out and went to stay elsewhere I will never stay at this property ever again. They showed me no evidence that they actually were concern about my safety.
Bodde här 1 natt i februari 2024
Svar från pd 19 feb. 2024
Katina, we are so sorry for this issue. We have taken the necessary steps to ensure that this does not happen again. Again, I am so sorry this happened to you.

2/10 Väldigt dåligt

Michael

Reste med sin partner
Didn’t end up staying and they took my money anyways. That’s not cool and I won’t be using Expedia for any bookings ever again. I loved Expedia and used it for every booking I made but after this..no more!
Bodde här 1 natt i februari 2024
Svar från PD 13 feb. 2024
Hi Michael,Please contact Expedia, so they can contact us in regards to this. I would need more information to understand the situation. Thank you.

10/10 Fantastiskt

Jessica

Bodde här 1 natt i februari 2024
Svar från The Elegante Hotel 13 feb. 2024
Thank you for your feedback, we are very pleased to hear that you enjoyed your stay. Thank you for choosing The Elegante Hotel as your first choice.

10/10 Fantastiskt

Sean

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great people and food
Bodde här 2 nätter i februari 2024
Svar från pd 12 feb. 2024
Thank you for your feedback! Glad you enjoyed your stay here with us!

4/10 Dåligt

Corenda

Reste med sin partner
It seems like it was a nice property at one point that is now run down! The bathroom was not clean and the bed mattress is worn out! It was hot and the people were very loud in the hallway and next door! We got 0 rest!
Bodde här 1 natt i februari 2024
Svar från pd 12 feb. 2024
Hi Corenda, I am so sorry to hear about your issues during your stay! We will use your feedback to make things better moving forward.

8/10 Bra

ALTON

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från pd 12 feb. 2024
Thank you for your feedback, hope to see you again soon!

6/10 Okej

Carlos

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Had to request for toilet paper
We had to request toilet paper and clean towels since the room appeared to not had been cleaned properly before
Bodde här 1 natt i februari 2024
Svar från pd 7 feb. 2024
Hi Carlos, I am so sorry for your experience, we will use this feedback to better serve our guests.

10/10 Fantastiskt

Ricky, pasadena

Bodde här 1 natt i januari 2024
Svar från pd 21 mars 2024
Hello Ricky! We hope to see you again soon! Thank you for your feedback.

8/10 Bra

Joe

Bodde här 1 natt i februari 2024
Svar från pd 7 feb. 2024
Thank you! We hope to see you again.

10/10 Fantastiskt

Greta

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice, beautiful. Restaurant was clean, food was good. Workers were fantastic
Bodde här 1 natt i februari 2024
Svar från The Elegante Hotel 5 feb. 2024
Thank you for your feedback, and for choosing The Elegante Hotel as your home away from home. We look forward to seeing you on your next visit.Enjoy your week!!

8/10 Bra

ALTON

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från The Elegante Hotel 5 feb. 2024
Thank your for your feedback. and for choosing us as your home away from home. We look forward to seeing you on your next visit.

10/10 Fantastiskt

Raymond

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everyone was chill and it was fun
Bodde här 1 natt i februari 2024
Svar från pd 2 feb. 2024
So glad you enjoyed your stay! Thank you for choosing us!!

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was an amazing night away for me and my wife. The staff was warm, friendly, and helpful. Definitely looking forward to another stay
Bodde här 1 natt i januari 2024
Svar från pd 2 feb. 2024
Hi Michael, so glad you and your wife enjoyed your stay! Can't wait to have you both stay with us again!!

8/10 Bra

Mandy, Fort Worth

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The hotel was nice enough. We were put outside the elevator so we heard loud dings all night. Also the doors slam if you let them shut by themselves. Very loud. Workers were very nice and helpful. Room did not smell which is huge for us!
Bodde här 2 nätter i januari 2024
Svar från pd 31 jan. 2024
We are sorry for the inconvenience of the elevator! We'll add notes to your profile so that we know you prefer otherwise.Thank you for staying with us!

8/10 Bra

Heidi L.

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a very nice hotel. It was very close to the venue we were going to.
Bodde här 1 natt i januari 2024
Svar från PD 2 feb. 2024
Hi Heidi! Thank you for your kind words!

10/10 Fantastiskt

Allen John

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från PD 31 jan. 2024
Thank you for staying with us Allen!

10/10 Fantastiskt

Peggy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great
Bodde här 1 natt i januari 2024
Svar från The Elegante Hotel 27 jan. 2024
We are so glad to hear that you had an amazing stay with us. Thank you for choosing Mcm Elegante Hotel as your home away from home.

10/10 Fantastiskt

Natasha

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från pd 22 jan. 2024
Thanks for staying with us Natasha!

8/10 Bra

Jaime

Affärsresenär
Great place to stay
Bodde här 1 natt i januari 2024
Svar från The Elegante Hotel 21 jan. 2024
Thank you for your feedback, we really appreciate you for choosing The Elegante Hotel as your first choice, we definitely look forward to seeing you on your next visit.Enjoy your week!

6/10 Okej

Charles

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Getaway
Average. Could have been cleaner but wasn't filthy. Could use renovation, broken fixtures in room and the building itself seems outdated. Friendly staff, ac/heater worked perfect and no problem with water pressure. Breakfast was nothing special
Bodde här 2 nätter i januari 2024
Svar från pd 22 jan. 2024
Hi Charles,Thank you for your feedback, we will work on the issues you mentioned!.

10/10 Fantastiskt

Veronica

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från pd 22 jan. 2024
Thank you for your feedback!

10/10 Fantastiskt

Greta

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and clean. Free breakfast makes this hotel a must visit
Bodde här 1 natt i januari 2024
Svar från The Elegante Hotel 19 jan. 2024
We are glad you had a wonderful stay with us. Thank you for choosing the Mcm Elegante Hotel as your home away from home.

10/10 Fantastiskt

Sarah

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone was so friendly and I felt so comfortable and safe. I would recommend anyone to visit and stay at the Elegante Hotel.
Bodde här 1 natt i januari 2024
Svar från The Elegante Hotel 10 jan. 2024
We really appreciate your feedback, Thank you for choosing The Elegante Hotel as your first choice, we certainly look forward to seeing you again. Have a wonderful Wednesday!!

2/10 Väldigt dåligt

David

Bodde här 2 nätter i december 2023
Svar från pd 22 jan. 2024
Hi David, please let us know what we can do to help make your stay better next time!

8/10 Bra

Christopher

Bodde här 1 natt i december 2023
Svar från pd 22 jan. 2024
Thank you for your feedback!

10/10 Fantastiskt

Amber

Bodde här 1 natt i december 2023
Svar från pd 22 jan. 2024
Thank you for your feedback!

10/10 Fantastiskt

Brandon

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I'd be willing to call this hotel iconic, though I know very little about the Gulf Coastal Plain scene. It is not a posh hotel in the Four Seasons, Omni, Ritz kind of way. It has a character all its own (post-modern is what architectural historians would say, though that does not convey the full charm, nor the religious association of the hotel). All the basics were more than met (cleanliness, safety, amenities) so I was free to enjoy the ornament, decor, and neon signage at night.
Bodde här 1 natt i december 2023
Svar från pd 28 dec. 2023
Brandon, thank you so much for your review! I am glad we were able to meet your standards! We hope to have you here again soon!

10/10 Fantastiskt

Dionel

Bodde här 1 natt i december 2023
Svar från PD 26 dec. 2023
Thank you for your feedback! Hope to see you again soon!

4/10 Dåligt

Mario

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från PD 26 dec. 2023
Mario, I am so sorry for your experience, we will handle this accordingly! Thank you for giving us a chance, hope we can make your next stay better!

10/10 Fantastiskt

Sidney

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från pd 26 dec. 2023
Thank you for your feedback!

10/10 Fantastiskt

Mike

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Very pleased with the facility. Loved the place, the people, and the breakfast buffet.
Bodde här 2 nätter i december 2023
Svar från PD 20 dec. 2023
Thank you Mike, we are so pleased to hear this! We look forward to having you stay with us again!

10/10 Fantastiskt

Betty

Reste i grupp
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från PD 20 dec. 2023
Thank you for your rating Betty!