Bar vid poolen

Recensioner av Four Seasons Hotel Beirut

5 out of 5
Four Seasons Hotel Beirut
1418 Prof. Wafic Sinno Ave, Minet El-hosn, Beirut

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 172 av 237 recensioner" "
8 - Bra i betyg. 36 av 237 recensioner" "
6 - Okej i betyg. 18 av 237 recensioner" "
4 - Dåligt i betyg. 6 av 237 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 237 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

8,6/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

Recensioner

10/10 Fantastiskt

Cynthia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super bra!
Bodde här 3 nätter i augusti 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Ziad

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Will return for sure
Extremely friendly staff, room service is fast and accurate. Comfortable and clean rooms.
Bodde här 3 nätter i juli 2020

10/10 Fantastiskt

Kurt

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2020

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Four Seasons !
Fantastic hotel ! Best location in town. Superior service.
Bodde här 2 nätter i oktober 2019
Svar från RamiSayess 17 okt. 2019
Dear Daniel, Thank you for your loyalty and for taking the time to review our hotel. We are thrilled that you had such a pleasant stay and are also delighted that you enjoyed our location and services. We look forward to welcoming you back again for many years to come! Sincerely, Rami Z. Sayess Regional Vice President & General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i oktober 2019

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were very helpful , location of the hotel is perfect , all over i had a wonderful stay , with no complains . Thank you all .
Bodde här 4 nätter i september 2019
Svar från RamiSayess 9 okt. 2019
Dear Traveler, We are thrilled to hear that you had an amazing visit to Beirut. Thank you for your comments about our staff and location. We appreciate you taking the time to share your feedback with us and we do hope that you make another trip to the Four Seasons Hotel Beirut in the near future. Best wishes, Rami Sayess Regional Vice President & General Manager

10/10 Fantastiskt

hala

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2019

4/10 Dåligt

Verifierad resenär

Bodde här 3 nätter i september 2019
Svar från RamiSayess 9 okt. 2019
Dear Traveler, Thank you for your review. We sincerely apologize that your experience was below your expectations. We have shared your review with the team in order to have this properly addressed. We appreciate your visit and look forward to the opportunity to welcome you back again. Sincerely, Rami Z. Sayess Regional Vice President & General Manager

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
All was got At check out the receptionist told me you're bill will be send by email which didn't happen And tald my they will take from my money what they want and return the rest As they take deposit with the price of the room
Bodde här 1 natt i september 2019

2/10 Väldigt dåligt

Verifierad resenär

Reste i grupp
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Nice but no respect to privacy
The location and the overall facilities are fantastic. My main issue was the lack of respect to my privacy. The housekeeping team entered my room 3 times during my stay, despite the “Do Not Disturb” sign on the door. Twice by a female employee opened the door and asked if everything is fine, and I pointed out that she was not supposed to enter, and she apologized. Again a lady opened the door asking me if I want water, which we didn’t have in the room, and offered to bring it. This was a very annoying way to ask for tip. On the second day a man entered my room at 7:00am and I screamed at him, and he apologized saying that he thought we checked out (the sign was still on the door). Then half an hour later they called to apologize, which really disturbed my sleep. They could’ve wait until I go for breakfast at least. The night stand was broken, I tried to move it to install my mobile charger but it fell on me, and it was obvious that no one checked it for a long time because of the dust underneath it. Althought they apologized several times, but such issues should not be experienced in a four seasons hotel.
Bodde här 2 nätter i september 2019
Svar från RamiSayess 23 sep. 2019
Dear Traveler, Thank you for sharing your comments with us. We are very disappointed to hear that you did not enjoy your stay at the Hotel. This is clearly not the Four Seasons experience we hope to leave with our guests; we are carefully reviewing the details of your stay and have shared your comments with our different operations teams who will be reaching out to you to properly follow up on your concerns. Sincerely, Rami Z. Sayess Regional Vice President & General Manager

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved it!! Truly a wonderful experience bravo to all..
Bodde här 2 nätter i september 2019
Svar från RamiSayess 13 sep. 2019
Dear Traveler, Thank you for your wonderful review! I'm delighted to read that you enjoyed your experience with us! Please rest assured I will extend your kind words with the whole team and we all look forward to welcoming you back soon. Best regards, Rami Z. Sayess Regional Vice President & General Manager

10/10 Fantastiskt

Jiten

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
GREAT LOCATION
Great location! The staff was very sweet and the Hotel even gave us a free upgrade!
Bodde här 5 nätter i augusti 2019
Svar från RamiSayess 9 sep. 2019
Dear Jiten, Thank you so much for taking the time to share your recent experience with us. We are so delighted that you enjoyed your room upgrade and the service provided by the team. We are so proud of our employees, and will be sure to share this with them. Looking forward to welcoming you back again at Four Seasons Hotel Beirut. Sincerely, Rami Z. Sayess Regional Vice President & General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i augusti 2019
Svar från RamiSayess 5 sep. 2019
Dear Guest, Thank you for recommending Four Seasons Hotel Beirut to other readers! We appreciate your feedback and hope to welcome you back again in the near future. Sincerely, Rami Z. Sayess Regional Vice President & General Manager

10/10 Fantastiskt

Naemah

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lebanon Four Season
I really enjoyed my stay, they tried their best to make me satisfied, I will be coming back next week, I wish they give me a late check out again because my flight is very late...
Bodde här 1 natt i augusti 2019
Svar från RamiSayess 19 aug. 2019
Dear Naemah, Thank you so much for taking the time to share your recent experience with us. We are so delighted that you enjoyed your stay with us and the late check out offered. Looking forward to welcoming you back again next week and we will try our best to accommodate your request if the availability permits. Sincerely, Rami Z. Sayess Regional Vice President & General Manager

10/10 Fantastiskt

Verifierad resenär

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the best hotels I've ever stayed in. The staff are very friendly and professional; especially Tracey Harb, the concierge supervisor is simply an outstanding caliber.
Bodde här 2 nätter i augusti 2019
Svar från RamiSayess 8 aug. 2019
Dear Traveler, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay at Four Seasons Hotel Beirut, and we are so happy that our staff met your expectations with their service. We will also be sure to share your kind comments with Tracy who will no doubt to read your kind words. We hope to welcome you back again in the near future. Sincerely, Rami Z. Sayess Regional Vice President & General Manager

10/10 Fantastiskt

Stephanie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i juli 2019

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location on the waterfront and located close to all activities and sites. Amazing rooftop pool deck and bar. Gorgeous all around.
Bodde här 3 nätter i juni 2019
Svar från RamiSayess 5 aug. 2019
Dear Traveler, Thank you so much for taking the time to review our hotel. I am delighted that you enjoyed the location, the rooftop pool deck and bar during your stay with us! We hope to welcome you back to the Four Seasons Hotel Beirut for another special stay. Sincerely, Rami Z. Sayess Regional Vice President & General Manager

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelentes instalaciones y servicio en general, muy recomendable
Bodde här 5 nätter i juli 2019
Svar från RamiSayess 1 aug. 2019
Dear Traveler, Thank you so much for sharing your positive comments with us. We are delighted to hear that you enjoyed our facilities and service provided. We appreciate your feedback and hope to welcome you back again in the near future. Sincerely, Rami Z. Sayess Regional Vice President & General Manager

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location. Lots of good restaurants close bu.
Bodde här 9 nätter i juli 2019
Svar från RamiSayess 31 juli 2019
Dear Traveler, Thank you so much for taking the time to review our Hotel. We truly appreciate the time that you took to write this review! We are so happy to hear that you enjoyed the location and its surroundings. We hope to welcome you back to the hotel soon. Sincerely, Rami Z. Sayess Regional Vice President & General Manager

10/10 Fantastiskt

Emilie, Oslo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i juli 2019

10/10 Fantastiskt

Emilie, Oslo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing!
We had an amazing stay. Great dining options, especially the rooftop with the panorama views of the city and ocean. Great location in the city. Would absolutely recommend this hotel!
Bodde här 1 natt i juli 2019
Svar från RamiSayess 25 juli 2019
Dear Emilie, Thank you for sharing such complimentary comments with us about your recent stay. We are thrilled that you had such a pleasant experience and are also delighted that you enjoyed our location, views and dining options. We hope if travels bring you back to Beirut, you choose to stay with us again here at the Four Seasons. Sincerely, Rami Z. Sayess Regional Vice President & General Manager

10/10 Fantastiskt

Verifierad resenär

Bodde här 3 nätter i juli 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the location, the service, the quality and above all. The incredibly friendly and helpful staff! Simply awesome awesome staff! Well done
Bodde här 1 natt i juli 2019
Svar från RamiSayess 19 juli 2019
Dear Traveler, Thank you for sharing such complimentary comments with us about your trip to Beirut. We are thrilled that you had such a pleasant stay and are also delighted that you enjoyed our location, service and quality. Additionally, we will relay your positive comments about the service to our team. We hope we have the pleasure of welcoming you back again if your travels bring you back to Beirut. Sincerely, Rami Z. Sayess Regional Vice President & General Manager

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i juli 2019

4/10 Dåligt

Firas

Affärsresenär
Gillade inte: Personal och service och rummets bekvämlighet
They are delay my check in.. And the AC NOT working.....!!!!!! It’s very hot and humidity in Beirute
Bodde här 1 natt i juli 2019
Svar från RamiSayess 15 juli 2019
Dear Firas, Thank you for your review. I am sorry you were dissatisfied with your stay, and offer my sincere apologies for any inconveniences you experienced. We appreciate the feedback and we will make sure to make note of it so that we can improve in the future. We hope that you will give the Four Seasons Hotel Beirut another chance in the future. We would be honored to welcome you back. Sincerely, Rami Z. Sayess Regional Vice President & General Manager

6/10 Okej

Celestino

Gillade: Renlighet
Bodde här 3 nätter i juli 2019
Svar från RamiSayess 15 juli 2019
Dear Celestino,  Thank you for providing this feedback to us. We are very disappointed to hear that you did not receive the excellent service that we pride ourselves on during your recent stay at Four Seasons Hotel Beirut and we would be very appreciative of the opportunity to discuss your experience with us further. Please let us know the best way to reach out to you to further understand what exactly happened during your stay with us. I look forward to hearing from you.  Sincerely,  Rami Z. Sayess  Regional Vice President & General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2019

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing prompt excellent services.very nice gentle staff great rooms services excellent breakfasts ..excellent communication,,simply you can not get better.
Bodde här 3 nätter i juli 2019
Svar från RamiSayess 15 juli 2019
Dear Traveler, Thank you for taking the time to review our Hotel regarding your recent stay. We are so pleased to hear your compliments about the service provided by our wonderful staff. This is truly what makes the Four Seasons Hotel Beirut iconic, reviews such as this! We will be sure to share this review with our team of course as well. Sincerely, Rami Z. Sayess Regional Vice President & General Manager

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i juni 2019

10/10 Fantastiskt

Abdelkarim

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Meilleur hotel de Beirut
Excellent hotel, service irreprochable et tres bien situé. vue mer exceptionelle
Bodde här 3 nätter i juni 2019
Svar från ramisayess 1 juli 2019
Dear Abdelkarim, We appreciate you taking the time to share this review with us! We are delighted that the service met your expectations, and that you found the hotel excellent. Whenever you return to Beirut, we hope we have the pleasure of welcoming you back again. Sincerely, Rami Z. Sayess Regional Vice President & General Manager

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i juni 2019
Svar från RamiSayess 15 juli 2019
Dear Traveler, Thank you for recommending Four Seasons Hotel Beirut to other readers! We appreciate your feedback and hope to welcome you back again in the near future. Sincerely, Rami Z. Sayess Regional Vice President & General Manager

10/10 Fantastiskt

Ahmed

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff are the friendliest. Nothing you ask gets turned away. No excuses are used at all when something you ask is challenging. Always welcoming your requests with enthusiasm and willingness to help while showing sincere attempts to deliver and they do deliver. The hotel needs upgrading a bit and it would take me a while to put down notes but top tier hotels know what they are missing. It is just a matter of taking action and there is no need for me to list them down unless someone wants to call me to talk about them.
Bodde här 5 nätter i juni 2019
Svar från RamiSayess 11 juni 2019
Dear Ahmed, Thank you for taking the time to review our Hotel regarding your recent stay. We are so pleased to hear your compliments about the service provided by our wonderful staff. I'm also appreciative of your willingness to share feedback regarding areas we can improve. It is also a great pleasure for me to inform you that the Hotel will undergo an extensive renovation in the near future, so stay tuned. Looking forward to welcoming you back soon. Sincerely, Rami Z. Sayess Regional Vice President & General Manager

10/10 Fantastiskt

Verifierad resenär

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
El personal de todo el hotel es muy atento y profesional, están pendiente del mas mínimo detalle y se preocupan por ayudarte en todo lo que necesites... recomendado 100%
Bodde här 3 nätter i juni 2019
Svar från RamiSayess 11 juni 2019
Cher, Nous sommes ravis que votre visite au Four Seasons Beyrouth se soit bien déroulée, et que chaque détail, essentiel à notre établissement et à nos valeurs, vous ait plu. Nous serons ravis de vous revoir lors de votre prochain passage parmi nous. Cordialement, Rami Sayess Directeur Général & Vice Président Régional

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i maj 2019

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i maj 2019

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent location and reliable service. Highly recommend it!
Bodde här 2 nätter i maj 2019
Svar från RamiSayess 16 maj 2019
Dear Traveler, Thank you for taking the time to share your experience with us! We are delighted by your feedback and hope to welcome you back again in the near future. Sincerely, Rami Z. Sayess Regional Vice President & General Manager

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Uitstekende ligging , perfecte service, Four Seasons waardig !
Bodde här 2 nätter i maj 2019
Svar från Ramisayess 15 maj 2019
Dear Traveler, Thank you for your loyalty and for sharing such wonderful feedback with us! We are so glad that you were able to enjoy the location and the service throughout your stay. We will share your kind words with our team, and look forward to welcoming you back to Beirut soon! Sincerely, Rami Z. Sayess Regional Vice President & General Manager

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade: Renlighet
Gillade inte: Bekvämligheter
Bodde här 2 nätter i maj 2019
Svar från Ramisayess 15 maj 2019
Dear Penguinissimo, Thank you for providing this feedback to us. We are very disappointed to hear that you did not receive the excellent service that we pride ourselves on during your recent stay at Four Seasons Hotel Beirut. We take feedback from our guests very seriously, and are saddened to see your disappointment. We hope that next time you visit Beirut, you will give us an opportunity to make it up to you. Sincerely, Rami Z. Sayess Regional Vice President & General Manager

4/10 Dåligt

Verifierad resenär

Bodde här 1 natt i april 2019
Svar från Rami Z. Sayess 4 maj 2019
Dear Traveler, Thank you for taking the time to review our hotel and I am sorry to hear that your experience fell short of your expectations. I would like to assure you that we take all comments very seriously, therefore I would be grateful if you could share with me your contact details so we could personally follow up on your concerns. I hope you will nevertheless decide to stay with us again on your next visit to Beirut, and we look forward to hopefully welcoming you back soon. Sincerely, Rami Z. Sayess Regional Vice President & General Manager

10/10 Fantastiskt

Ketan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Worth a visit
Great hotel with fantastic views and lots of options for tasty food
Bodde här 5 nätter i april 2019

8/10 Bra

Lianne, Arlington, Va

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great except for the mix up from the conceige team around airport pick up and drop off.
Bodde här 2 nätter i april 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best place in lebanon in my opinion . Top quality always and great staff
Bodde här 1 natt i april 2019
Svar från RamiSayess 10 maj 2019
Dear Traveler, Thank you for your loyalty and for sharing such wonderful message with us! We are so glad that staff and service met your expectations. We will share your kind words with our team, and look forward to welcoming you back to Beirut soon! Sincerely, Rami Z. Sayess Regional Vice President & General Manager

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
good concierge service great view spacious room sometime soon will need room renovation
Bodde här 2 nätter i april 2019

8/10 Bra

BuJasem

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Superb location Friendly and attentive staff Top notch service
Bodde här 3 nätter i april 2019

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice change from the busy Beirut lifestyle.................
Bodde här 1 natt i april 2019
Svar från RamiSayess 10 maj 2019
Dear Traveler Thank you for your loyalty and for taking the time to review our hotel. We are so happy to hear that you had a nice experience on your last visit to Beirut. We look forward to welcoming you back again for many years to come! Sincerely, Rami Z. Sayess Regional Vice President & General Manager

10/10 Fantastiskt

Roberto

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beirut a lo grande
Si quieres el mejor hotel de Beirut, sin duda este es tu hotel
Bodde här 7 nätter i mars 2019

10/10 Fantastiskt

Hatim, Egypt

Affärsresenär, Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The choice of amenities in rooms is miserable. Just shampoo, conditioner and body lotion, no toothbrush set or shaving, or lufa etc etc... it’s vertainly below standard for FS. Windows are dirty starting from the entrance, what is the reason to build huge windows if you cannot keep it clean. Porters are wonderful and helpful. The staff is very friendly, helpful and efficient. However, the waiters need more training to reach the FS international level.
Bodde här 1 natt i mars 2019
Svar från rami 2 apr. 2019
Dear Hatim, Thank you for your detailed feedback. We are disappointed to learn that your experience with us did not meet your expectations.Rest assured that we will be addressing all your comments with our team for future improvements. We hope to have the chance to welcome you back at Four Seasons Hotel Beirut. Sincerely, Rami Z. Sayess Regional Vice President & General Manager