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Recensioner av Jiyeh Marina Resort Hotel & Chalets

4 out of 5
Jiyeh Marina Resort Hotel & Chalets
Old Marina Street , Jiyeh, Jiyeh, Mount Lebanon Governorate

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 11 av 22 recensioner" "
8 - Bra i betyg. 8 av 22 recensioner" "
6 - Okej i betyg. 2 av 22 recensioner" "
4 - Dåligt i betyg. 1 av 22 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 22 recensioner" "

8,8/10

Renlighet

8,4/10

Personal och service

8,6/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Rawanda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2019
Svar från GM 3 aug. 2019
Thank you for sharing this great review. We look forward to welcoming you back.

8/10 Bra

Kamel, Vero Beach

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is beautiful with wonderful views of the mediterranean and the staff's attitude a service was exceptional. On the other side, it is the only hotel in the world that i visited that will charge you extra for coffee on a paid breakfast which was OK (not great) and they say parking is available but when you arrivee you get surprised is for $5 per day !!!! I dont have a problem of paying for parking if they were transperent on the website (here i felt cheated).
Bodde här 3 nätter i maj 2024
Svar från Mohamad 21 maj 2024
Dear Kamel, Thank you for taking the time to share your feedback. We are happy to hear that you enjoyed your stay. We strive to provide a memorable experience for our guests, and your positive comments are greatly appreciated.Regarding your concerns about the additional charges for parking, we apologize for any confusion or inconvenience you experienced. We would like to clarify that the parking fee is indeed mentioned on our Expedia listing. Our goal is to be as transparent as possible about all charges to ensure our guests have a clear understanding of the costs associated with their stay. However, we acknowledge that this information may not have been as prominent as it should have been, and we will work with Expedia to ensure that all fees are more clearly displayed in the future.Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide an even better experience.Warm regards,

10/10 Fantastiskt

Amir

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2020

10/10 Fantastiskt

Ghenwa, Beirut

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
- Spectacular views of the mountain and sea - Professional and friendly staff - Away form the noise of the city - Cleanliness
Bodde här 2 nätter i oktober 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i augusti 2019

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Chambre propre et spacieuse. Personnel a l ecoute. Établissement ou l on peut avoir du calme
Bodde här 3 nätter i augusti 2019

6/10 Okej

FrequentGuest

Reste med familjen
Gillade: Renlighet
It seemed that Property management has changed from last year where it was much better and client friendly. Less cleaning crew to clean pool area especially inside, hotel rooms are not well maintained.
Bodde här 2 nätter i augusti 2019

8/10 Bra

Verifierad resenär

Affärsresenär, Reste med sin partner
Gillade: Renlighet och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The beach is beautiful and clean, room is nice and balcony is spacious. Sea view is not wonderful but nice
Bodde här 1 natt i augusti 2019
Svar från GM 25 aug. 2019
Thank you for sharing your experience, we look forward to welcoming you back.

4/10 Dåligt

Verifierad resenär

Reste med familjen, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
First they ask u to park the car by yourself ,carry your bags and u should also pay for the parking. 2nd the reception doesn’t give u options and they just say if u want to cancel u loose the money which you have paid this is the only thing they were repeating even the upgrade option with additional payment was not available. Mosquito all over the place even the room. Unfriendly staff Breakfast was a really bad choice all cups are dirty and no variety in food tables and floor is so dirty. TV was not working well and we called the Tec twice. Wedding party till 1:30 AM noisy so we’ve missed the chance to sit inside because of the TV and outside because of the wedding. Some restaurants in the same hotel doesn’t Have the option to add the payment to the room So u should hold cash all time
Bodde här 1 natt i augusti 2019
Svar från MG 17 aug. 2019
Dear Valued Guest, We thank you for your comment following your stay with us and indeed it is our pleasure having you as our valued guest during your stay in our hotel though it is with much regret to know that we were not able to meet your expectations. There are a couple of things that we would like to highlight. With regards to parking service, we have two options: self park with half price or valet service with normal price! Moreover, regarding cancellation policy, as a hotel we are flexible to cancel but you did not reserve directly with us, hence we should follow the policy of the partner you booked with, if you did a non refundable reservation you will loose the money if you cancelled. As for the upgrade, it is an option upon availability. Your comments are well received and will not be taken lightly, we apologize for any inconvenience we may have caused. Once again, we thank you for taking the time to share your opinion on this platform. Regards, Mohammad Al Ghali Hotel Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i juli 2019
Svar från MG 12 aug. 2019
Thank you Sir for the great review. Best Regards, Mohammad Al Ghali

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juli 2019
Svar från MG 27 juli 2019
Thank you for sharing your recent experience, we look forward to welcoming you back.

6/10 Okej

Jorge Luis

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Breakfast not at 7AM
They tell you beakfast starts at 7AM. One day came down at 7:30 and they were not even ready to start breakfast, they were just starting to put out the food ad the chef showed up at 7:50. We had to leave for work or else we would be late.
Bodde här 3 nätter i juli 2019
Svar från MG 23 juli 2019
Dear Mr. Jorge, Greetings from Jiyeh Marina Resort. Thank you for sharing your recent experience by writing this review. Sorry your breakfast experience was not as expected. Your comments are well received and were forwarded to the concerned managers to fix. Kindly accept our sincere apologies. Looking forward to welcoming you back. Best regards, Mohammad Al Ghali Hotel Manager

8/10 Bra

Karim

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2019
Svar från MG 28 juni 2019
Dear Mr. Karim, Thank you for sharing your feedback, we look forward to welcoming you back soon.. Best Regards, Mohammad Ghali Hotel Manager

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i juni 2019
Svar från MG 19 juni 2019
Dear Valued Guest, Thank you for this great rating, we are so glad to learn that you enjoyed your stay. We look forward to welcoming you back the soonest. Best Regards, Mohammad Al Ghali Hotel Manager

10/10 Fantastiskt

Rania

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2019
Svar från GM 11 juni 2019
Dear Rania, Thank you for this great review, looking forward to welcoming you back soon. Best Regards, Mohammad Al Ghali Hotel Manager

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Spacious rooms and spectacular mountain and sea views.
Bodde här 1 natt i maj 2019
Svar från MG 2 juni 2019
Dear Valued Guest Thank you so much for this amazing review and for sharing your thoughts. Looking forward to welcoming you back soon. Best Regards, Mohammad Al Ghali Hotel Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i maj 2019
Svar från GM 24 maj 2019
Thank You for the great review, we are glad to learn you enjoyed your stay, looking forward to welcoming you back soon. Best Regards, Mohammad

10/10 Fantastiskt

ManarMalas

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everythings are good.. We like it..its a good place..
Bodde här 1 natt i maj 2019
Svar från GM 24 maj 2019
Dear Ms. Malas, Thank you so much for the review you extended, we really look forward to welcoming you back the soonest. Best Regards, Mohammad

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i april 2019
Svar från GM 24 maj 2019
Thank You for the great review, looking forward to welcoming you back soon. Best Regards, Mohammad

8/10 Bra

MohammedKanaan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great hospitality with a very good service , sure there will be another visit
Bodde här 1 natt i februari 2019

8/10 Bra

Ivor

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Review of Africana resort, Alexandria
Staff were very friendly and nothing was too much trouble. With a restaurant, cafe and two other bars there was plenty of choice. The room was clean and spacious. There was good wireless internet reception throughout the complex. Would definitely stay here again.
Bodde här 2 nätter i februari 2019

10/10 Fantastiskt

Nat

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i februari 2019