Hotell nära Bel Air Luxury Cinema

“Upon arriving at the motel, I was informed that they do not accept online reservations. As a result, I had to use hotel.com to request a refund, which I have not yet received. Despite my efforts to contact the motel, they consistently advise me to speak with the manager, but there is no manager available. I had to pay upon arrival, and they were unwilling to issue a return.”

“The refrigerator was not cool enough. We kept a bucket of ice in the refrigerator to keep it cool. I wish there was non diary milk so I could have eaten oatmeal. I am lactose intolerant. Otherwise, we appreciated the other amenities.”

“Very nice hotel, clean, quite and good staff. The lady at the breakfast was amazing. ”

“It’s a little dated but was a nice stay. Lady at check in was extremely nice and a joy to deal with. (Small older lady, can’t remember her name) Enjoyed the stay.”

“My first initial room was 206 It was beautiful but it smelled like dog urine. The lady at the desk was very helpful and gave us a different room 221 which was okay. The room was also beautiful but the carpet was filthy. The lady that serves the breakfast in the morning was very rude and disrespectful. She’s very grateful that we chose too leave our kids upstairs when we came for breakfast. The hotel was decent for the price”

“I'm a retired Facility Maintenance Director. When I pay for service I expect high quality, well maintained, and clean facilities for my hotel stay. Sonesta Simply Suites is not well maintained, in fact it's poorly maintained. Cobwebs, debris, dust in the corner by PTAC unit. Behind the bedside table is disgusting. It appears these tables are never pulled away from the wall and cleaned and vacuumed. Rust build up on the caulking around the tub. Lower baseboard under towel rack in the restroom...

“The hostel is situated in a residential area. Parking is available on a residential street. The check-in process with Travis was easy. Minor issue when showing me to my private room as someone else had the same first name and accidentally showed me to that room first. But was quickly corrected. The room itself was functional. The bed was firm. The shared bathrooms was clean, but showing its age with various broken tiles. I was only staying one night in Detroit and this is definitely an option...

“Only issue i had was some people live there. The room above me had little kids living there that kept running and jumping all day and night”

“Vistelse för medverkan på hockeycamp. Frukost inkluderat i priset var avgörande för valet av hotell eftersom det är viktigt för mig med ett stadigt morgonmål innan hockeycampen.”

“Clean room and common areas. Staff was helpful.”

“Dirty all around”

“My booking was wrongly put together through Expedia. Got a room for handicaps which I never asked for. Although the hotel was not fully booked they would not change the room, although I had booked for a standard room. At one point while speaking to Expedia on a phone conversation I was letting expedia Expedia know about the bad service, the staff at the hotel started screaming at me for mentioning that this was the worst hotel I had come to. I will never recommend booking anything through...

“TERRIBLE NIGHT ON A KING SIZE COT THAT MOVED AROUND ALL NIGHT WHY WOULD THEY RENT A ROOM LIKE THIS …. JUST BECAUSE I WAS ON EXPEDIA AND GOT A VERY CHEAP PRICE I PRESUME ….. NEVER AGAIN I WILL FIND A BETTER EXTENDED STAY NOT STERLING HEIGHTS MICHIGAN 😢😢😢”

“Never will stay there again.”

“Absolutely filthy! Everything, the room, especially the floor and small pieces of carpet that looked as though they haven't been clean in quite some time. The TV remote didn't work, then a staff member brought another one (took it from another room,) that one needIf you're on a very strick budget, well, it's a place to stay, other stay elsewhere.”