Wonderful from start to finish. I wanted something simple but clean but I got so much more. Great location and the room was perfect for me, with a lovely view over Lake Como. All the staff were incredibly welcoming and accommodating, even letting us leave luggage there after check in whilst we explored Bellagio before our next stop. The breakfast was a huge surprise, with more excellent food than I could eat! When visiting again, I will be staying here, hopefully for more nights