Hotell i Bellevue

“Pool was closed”

“Do not stay here! The manager/staff/owner of the franchise are terrible to their guests and also bigots who make assumptions about people based on race. Within seconds of an interaction with my (black) husband, the manager threatened to call the police after sternly and aggressively asking “what’s your room #?” Instead of a “good morning, how are you” or “how did you sleep” as you’re getting coffee and wiping sleep out of your eyes, “WHATS YOUR ROOM #, I’m calling the police”… like...

“This was wonderfully clean from top to bottom. The staff was very helpful, and we felt like family. The breakfast was nice, hot, and again, the cleanliness was impressive. Overall, we were very happy with our stay.”

“Very friendly staff. Hotel room was perfect 👌”

“Relatively clean. ”

“Cozy beds, good breakfast selection, pool and hot tub were nice. Definitely staying here again ”

“Toilet ran all night, lights in main room did not work, staff did not make people follow the 10:00 quiet time, milk was spoiled in fridge, a/c blew hot air. Reached out to staff and corporate during our stay and was given some lies about reimbursement and being contacted “within 24 hours.” Worst experience at a Holiday Inn”

“Everything was looking good and was good until I woke up in the morning with my legs completely covered in bedbug bites. I’m not the one to report anything to authority if things are taken care of. Please, I can’t remember my room number but it was the second floor. Take care of the infestation before someone will report you to the health authorities”

“Definitely a friendly staff well situated location clean rooms”

“Room was clean, fully stocked, the pool was great. Never had issues during our stay. The 24 hour gym was perfect.”

“Room was clean, breakfast was good, and staff was friendly. Bed was comfortable and quiet”

“Room smelled like smoke they offered to move us we declined”

“New facility—beautifully appointed. ”

“Rooms need severe updating, carpeting in halls very stained, carpeting frayed in rooms and stained. Sheets did not fit mattress. Outside areas had cigarette butts all over Breakfast very nice with pleasant staff. Bartender on 2 nights extremely frustrated, rude, throwing things. Children allowed to race around floors, yelling, had to call front desk 2x up to 11 PM. Would never use again as very expensive for a sub-standard facility.”

“I would like a refund. I ended up paying for a room we didn't use, because the cancellation period was no longer applicable once (24 hours before arrival), and the pictures provided of the property did NOT represent what we saw and experienced. There were a number of safety concerns that made this hotel unworkable for us. The side door (where we were told to park as it was closest to our room) had an electronic key lock for security, but it was propped open and didn't close properly when I...