Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 256 av 356 recensioner" "
10 - Fantastiskt
256
8 - Bra i betyg. 63 av 356 recensioner" "
8 - Bra
63
6 - Okej i betyg. 21 av 356 recensioner" "
6 - Okej
21
4 - Dåligt i betyg. 4 av 356 recensioner" "
4 - Dåligt
4
2 - Väldigt dåligt i betyg. 12 av 356 recensioner" "
2 - Väldigt dåligt
12
9,4/10
Renlighet
9,0/10
Personal och service
8,6/10
Bekvämligheter
9,2/10
Boendets skick och faciliteter
9,0/10
Hållbarhet
Recensioner
8/10 Bra
Liselotte
20 mars 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic hotel
Liselotte
Bodde här 4 nätter i mars 2018
Svar från GM 21 mars 2018
Dear Guest, I am glad to read that you had a comfortable stay with us on your recent visit to Bengaluru. Thank you for such a fabulous review of your experience at ITC Gardenia. Our ultimate endeavor is to make our guests feel comfortable and at home with our personalized service and I am glad we could meet your expectations of brand ITC. The team and I look forward to welcoming you back for another memorable experience. Warm Regards, Amaan Kidwai General Manager ITC Gardenia Bengaluru
10/10 Fantastiskt
Robin, Stockholm
14 jan. 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett andra hem
Spenderade jul och nyår i Bangalore och bodde på ITC. Oförglömligt! Service i världsklass! Frukostbuffén är otrolig. Hotellet ligger hyfsat centralt och det är lätt att ta sig till olika destinationer. Blir ett återbesök!
Robin
10/10 Fantastiskt
Praveen
22 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice property
Praveen
Bodde här 1 natt i april 2024
Svar från Amandeep Kaur 23 apr. 2024
Dear Guest,Thank you for taking out the time to post such a benevolent feedback of your experience at ITC Gardenia. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. We are located in the heart of central business district with easy access to UB city and lush greens of Cubbon Park and we take great pride in creating curated experiences for our guests. A walkable distance from MG road makes us a preferred choice for many discerning travellers.It is delightful to know that you had a memorable experience at our hotel. It is our ultimate endeavor to make our guests comfortable with world class amenities and food and beverage offerings coupled with our signature ITC Hotels services. Indeed, I am very fortunate to have a wonderful team here that is dedicated to making truly unparalleled experiences for our guests. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon. Warm Regards,Amandeep Kaur General ManagerITC Gardenia Bengaluru
8/10 Bra
Dibya Ranjan
8 apr. 2024
Lovely hotel.
Dibya Ranjan
Bodde här 1 natt i juni 2024
Svar från Amandeep Kaur 10 apr. 2024
Dear Guest,Thank you for taking out the time to post such a benevolent feedback of your experience at ITC Gardenia. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. We are located in the heart of central business district with easy access to UB city and lush greens of Cubbon Park and we take great pride in creating curated experiences for our guests. A walkable distance from MG road makes us a preferred choice for many discerning travellers.It is delightful to know that you had a memorable experience at our hotel. It is our ultimate endeavor to make our guests comfortable with world class amenities and food and beverage offerings coupled with our signature ITC Hotels services. Indeed, I am very fortunate to have a wonderful team here that is dedicated to making truly unparalleled experiences for our guests. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon. Warm Regards,Amandeep Kaur General ManagerITC Gardenia Bengaluru
10/10 Fantastiskt
Riyaz, Plano
29 mars 2024
Riyaz
Bodde här 2 nätter i mars 2024
Svar från Amandeep Kaur 23 apr. 2024
Dear Guest,Thank you for taking out the time to post such a benevolent feedback of your experience at ITC Gardenia. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. We are located in the heart of central business district with easy access to UB city and lush greens of Cubbon Park and we take great pride in creating curated experiences for our guests. A walkable distance from MG road makes us a preferred choice for many discerning travellers.It is delightful to know that you had a memorable experience at our hotel. It is our ultimate endeavor to make our guests comfortable with world class amenities and food and beverage offerings coupled with our signature ITC Hotels services. Indeed, I am very fortunate to have a wonderful team here that is dedicated to making truly unparalleled experiences for our guests. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon. Warm Regards,Amandeep Kaur General ManagerITC Gardenia Bengaluru
10/10 Fantastiskt
B.K>
Reste med familjen
24 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed our stay, staff is very hospitable and aim to please. Breakfast buffet is excellent. Japanese restaurant is awsome.
B.K>
Bodde här 7 nätter i mars 2024
Svar från Amandeep Kaur 26 mars 2024
Dear Guest,Many thanks for your wonderful rating. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. We are located in the heart of central business district with easy access to UB city and lush greens of Cubbon Park and we take great pride in creating curated experiences for our guests. A walkable distance from MG road makes us a preferred choice for many discerning travellers.We are delighted to receive your feedback of appreciation regarding our hotel. At ITC Gardenia, our core aim is providing bespoke attention and best amenities to our guests which also form the essence of our service culture. Your kind feedback is a testimony to the fact that we were successful in our endeavors. Thank you once again and we look forward to your future visits to our hotel.Warm Regards,Amandeep Kaur General ManagerITC Gardenia Bengaluru
10/10 Fantastiskt
Mary
Reste med sin partner
16 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
From the moment we arrived, we were treated like royalty! A beautiful hotel with amazing amenities. Very impressed with their “green” initiatives such as refillable glass bottles for drinking water, no plastic bags or accessories. 5 stars ⭐️ all the way!
Mary
Bodde här 3 nätter i januari 2024
Svar från Amandeep Kaur 2 feb. 2024
Dear Ms. Mary,Thank you for the wonderful appraisal. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. We are located in the heart of central business district with easy access to UB city and lush greens of Cubbon Park and we take great pride in creating curated experiences for our guests. A walkable distance from MG road makes us a preferred choice for many discerning travellers.We are enthralled to know that you had an amazing time and our specialized services and facilities exceeded your expectations. Designed to cater the needs of our leisure as well as business travelers, our hotel offers world-class amenities as well as comfort that is only second to a home. It indeed is very encouraging and motivating for all of us to receive such positive feedback and I am equally fortunate to have a wonderful team here that is dedicated to making a truly memorable experience for all the guests. Many thanks once again and it would be our delight to welcome you back to ITC Gardenia.Warm Regards,Amandeep Kaur General ManagerITC Gardenia Bengaluru
10/10 Fantastiskt
Dinty, London
9 jan. 2024
Dinty
Bodde här 4 nätter i januari 2024
10/10 Fantastiskt
RAMAN
Reste med familjen
8 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is an awesome property of ITC. I will come back here once again.
RAMAN
Bodde här 1 natt i januari 2024
Svar från Amandeep Kaur 9 jan. 2024
Dear Mr. Raman,Thank you for taking out the time to post such a benevolent feedback of your experience at ITC Gardenia. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. We are located in the heart of central business district with easy access to UB city and lush greens of Cubbon Park and we take great pride in creating curated experiences for our guests. A walkable distance from MG road makes us a preferred choice for many discerning travellers.It is delightful to know that you had a memorable experience at our hotel. It is our ultimate endeavor to make our guests comfortable with world class amenities and food and beverage offerings coupled with our signature ITC Hotels services. Indeed, I am very fortunate to have a wonderful team here that is dedicated to making truly unparalleled experiences for our guests. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon. Warm Regards,Amandeep Kaur General ManagerITC Gardenia Bengaluru
10/10 Fantastiskt
Kottur Chennareddy Chinnamuni
5 jan. 2024
Kottur Chennareddy Chinnamuni
Bodde här 5 nätter i december 2023
10/10 Fantastiskt
pablo
4 jan. 2024
pablo
Bodde här 2 nätter i december 2023
10/10 Fantastiskt
Senthil
Reste med familjen
3 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very pleasant stay and amazing staff hospitality
Senthil
Bodde här 2 nätter i december 2023
Svar från Amandeep Kaur 9 jan. 2024
Dear Mr. Senthil, Thank you for such a delightful rating of your recent experience at ITC Gardenia. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. We are located in the heart of central business district with easy access to UB city and lush greens of Cubbon Park and we take great pride in creating curated experiences for our guests. A walkable distance from MG road makes us a preferred choice for many discerning travellers.We at ITC Gardenia strive to complement our convenient location with a host of top notch amenities, excellent accommodation & refined facilities, all under one roof. Thank you once again and it would be our pleasure to welcome you back to the warmth and hospitality at ITC Gardenia.Warm Regards,Amandeep Kaur General ManagerITC Gardenia Bengaluru
10/10 Fantastiskt
Vaishali
Reste med familjen
2 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was, by far, our best experience at a hotel in India. Friendly, courteous service, buffet was expansive and delicious. Location was perfect as it was central to various friends and relatives. Restaurants were nearby. Ubers were easy to get. We will definitely return.
Vaishali
Bodde här 4 nätter i december 2023
Svar från Amandeep Kaur 6 jan. 2024
Dear Ms. Vaishali, Many thanks for your wonderful rating. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. We are located in the heart of central business district with easy access to UB city and lush greens of Cubbon Park and we take great pride in creating curated experiences for our guests. A walkable distance from MG road makes us a preferred choice for many discerning travellers.We are delighted to receive your feedback of appreciation regarding our hotel. At ITC Gardenia, our core aim is providing bespoke attention and best amenities to our guests which also form the essence of our service culture. Your kind feedback is a testimony to the fact that we were successful in our endeavors. Thank you once again and we look forward to your future visits to our hotel.Warm Regards,Amandeep Kaur General ManagerITC Gardenia Bengaluru
6/10 Okej
Sooraj, Anderson
30 dec. 2023
Gillade inte: Personal och service
The property is spacious but poorly organized and maintained. Carpets everywhere is dirty. Towels don't seemed to be cleaned properly.
The food is delicious but that's all. The breakfast restaurant staff is not attentive and there is a lot of staff but not organized so they stand and chit chat in the centre of the restaurant. Multiple times different waiters took the same order and never showed up. Breakfast buffet requires few items to be ordered and the staff is not organized by table so nobody or multiple waiters stop by the table.
The filtered water upset my stomach so I switched to bottled water.
The person who checked me in on the first day was good, all other front desk staff are not trained for international travelers - no line, take forever, rude. I requested my invoice twice in advance and still it took the front desk 15-20 minutes.
The spa staff is good. Gym requires an upgrade and some bars have rust. Restaurant staff, front desk is not attentive and service is poor compared to other similar properties.
Sooraj
Bodde här 13 nätter i december 2023
Svar från Amandeep Kaur 6 jan. 2024
Dear Mr. Sooraj, Thank you for taking out the time to post this feedback on your stay with us. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. Designed to cater the needs of our leisure as well as business travelers, our hotel offers world-class amenities as well as comfort that is only second to a home and it is rather unfortunate that we could not meet your expectations this time around. I have made a note of your feedback and corrective actions have been implemented as pertinent. Many thanks once again and it would be our absolute pleasure to welcome you back to ITC Gardenia for a more memorable experience. Warm Regards,Amandeep Kaur General ManagerITC Gardenia Bengaluru
10/10 Fantastiskt
Nithianandan N
29 dec. 2023
Nithianandan N
Bodde här 4 nätter i december 2023
10/10 Fantastiskt
Rajiv
19 dec. 2023
Rajiv
Bodde här 4 nätter i december 2023
2/10 Väldigt dåligt
Vidit
Affärsresenär
18 dec. 2023
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lots of service issues and poorly trained staff. Lack of coordination at level of guest services .
Vidit
Bodde här 1 natt i december 2023
Svar från Amandeep Kaur 6 jan. 2024
Dear Guest, Thank you for taking out the time to post this feedback on your stay with us. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. Designed to cater the needs of our leisure as well as business travelers, our hotel offers world-class amenities as well as comfort that is only second to a home and it is rather unfortunate that we could not meet your expectations this time around. I have made a note of your feedback and corrective actions have been implemented as pertinent. Many thanks once again and it would be our absolute pleasure to welcome you back to ITC Gardenia for a more memorable experience. Warm Regards,Amandeep Kaur General ManagerITC Gardenia Bengaluru
10/10 Fantastiskt
UDAY
16 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Central location
Wonderful setting
Staff is awesome
UDAY
Bodde här 1 natt i november 2023
Svar från Amandeep Kaur 1 dec. 2023
Dear Guest, Thank you for taking out the time to post such a benevolent feedback of your experience at ITC Gardenia. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. It is delightful to know that you had a memorable experience at our hotel. It is our ultimate endeavor to make our guests comfortable with world class amenities and food and beverage offerings coupled with our signature ITC Hotels services. Indeed, I am very fortunate to have a wonderful team here that is dedicated to making truly unparalleled experiences for our guests. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon. Warm Regards,Amandeep Kaur General ManagerITC Gardenia Bengaluru
10/10 Fantastiskt
Eric
12 nov. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pleasantly Surprised
This was a wonderful oasis on our trip to India. Superior service and security. Breakfast bar has a great diversity, however, not very many vegan options. I would not exchange money at any hotel, the rate is high. I would use ATM machines.
Room was excellent as well the facilities (pool, gym, etc.)
Eric
Bodde här 3 nätter i november 2023
Svar från Amandeep Kaur 1 dec. 2023
Dear Guest, Many thanks for your wonderful rating. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. We are located in the heart of central business district with easy access to UB city and lush greens of Cubbon Park and we take great pride in creating curated experiences for our guests. We are delighted to receive your feedback of appreciation regarding our hotel. At ITC Gardenia, our core aim is providing bespoke attention and best amenities to our guests which also form the essence of our service culture. Your kind feedback is a testimony to the fact that we were successful in our endeavors. Thank you once again and we look forward to your future visits to our hotel.Warm Regards,Amandeep Kaur General ManagerITC Gardenia Bengaluru
10/10 Fantastiskt
Michelle
5 nov. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Michelle
Bodde här 4 nätter i november 2023
8/10 Bra
Balraj
Affärsresenär
3 nov. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Balraj
Bodde här 1 natt i oktober 2023
10/10 Fantastiskt
KETAN
26 okt. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything
KETAN
Bodde här 1 natt i oktober 2023
Svar från Amandeep Kaur 27 okt. 2023
Dear Mr. Ketan, Many thanks for your wonderful rating. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. We are delighted to receive your feedback of appreciation regarding our hotel. At ITC Gardenia, our core aim is providing bespoke attention and best amenities to our guests which also form the essence of our service culture. Your kind feedback is a testimony to the fact that we were successful in our endeavors. Thank you once again and we look forward to your future visits to our hotel.Warm Regards,Amandeep Kaur General ManagerITC Gardenia Bengaluru
8/10 Bra
Sonia
Reste med sin partner
14 okt. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely hideaway in the middle of the city - some of the fixtures look dated and could be maintained better, but overall a pleasant experience, with great service.
Sonia
Bodde här 4 nätter i oktober 2023
Svar från Amandeep Kaur 27 okt. 2023
Dear Ms. Sonia, Thank you for such a delightful rating of your recent experience at ITC Gardenia. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. We at ITC Gardenia strive to complement our convenient location with a host of top notch amenities, excellent accommodation & refined facilities, all under one roof. Thank you once again and it would be our pleasure to welcome you back to the warmth and hospitality at ITC Gardenia.Warm Regards,Amandeep Kaur General ManagerITC Gardenia Bengaluru
8/10 Bra
Yasuaki
Affärsresenär
18 sep. 2023
Gillade: Renlighet, personal och service och bekvämligheter
Dear Guest, Many thanks for your wonderful rating. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. We are delighted to receive your feedback of appreciation regarding our hotel. At ITC Gardenia, our core aim is providing bespoke attention and best amenities to our guests which also form the essence of our service culture. Your kind feedback is a testimony to the fact that we were successful in our endeavors. Thank you once again and we look forward to your future visits to our hotel.Warm Regards,Manas V. KrishnamoorthyGeneral ManagerITC Gardenia Bengaluru
10/10 Fantastiskt
Adish
Affärsresenär
13 sep. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable stay
Stay was comfortable
Adish
Bodde här 5 nätter i september 2023
Svar från Manas Krishnamoorthy 22 sep. 2023
Dear Guest, Thank you for such a delightful rating of your recent experience at ITC Gardenia. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. We at ITC Gardenia strive to complement our convenient location with a host of top notch amenities, excellent accommodation & refined facilities, all under one roof. Thank you once again and it would be our pleasure to welcome you back to the warmth and hospitality at ITC Gardenia.Warm Regards,Manas V. KrishnamoorthyGeneral ManagerITC Gardenia Bengaluru
10/10 Fantastiskt
Yalamati
12 sep. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Yalamati
Bodde här 2 nätter i september 2023
Svar från Manas Krishnamoorthy 11 okt. 2023
Dear Guest, Many thanks for your wonderful rating. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. We are delighted to receive your feedback of appreciation regarding our hotel. At ITC Gardenia, our core aim is providing bespoke attention and best amenities to our guests which also form the essence of our service culture. Your kind feedback is a testimony to the fact that we were successful in our endeavors. Thank you once again and we look forward to your future visits to our hotel.Warm Regards,Manas V. KrishnamoorthyGeneral ManagerITC Gardenia Bengaluru
10/10 Fantastiskt
Adish
Affärsresenär
1 sep. 2023
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Wonderful stay
Wonderful experience. Balcony becomes dirty owing to pigeon droppings.
Adish
Bodde här 2 nätter i augusti 2023
Svar från Manas Krishnamoorthy 22 sep. 2023
Dear Guest,Many thanks for your wonderful rating. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. We are delighted to receive your feedback of appreciation regarding our hotel. At ITC Gardenia, our core aim is providing bespoke attention and best amenities to our guests which also form the essence of our service culture. Your kind feedback is a testimony to the fact that we were successful in our endeavors. Thank you once again and we look forward to your future visits to our hotel.Warm Regards,Manas V. KrishnamoorthyGeneral ManagerITC Gardenia Bengaluru
10/10 Fantastiskt
Nikunj
Reste i grupp, Reste med familjen
26 aug. 2023
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Very good staycation
Very good service.
Good rooms
Good food
Nikunj
Bodde här 1 natt i augusti 2023
Svar från Manas Krishnamoorthy 22 sep. 2023
Dear Mr. Nikunj, Many thanks for your wonderful rating. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. We are delighted to receive your feedback of appreciation regarding our hotel. At ITC Gardenia, our core aim is providing bespoke attention and best amenities to our guests which also form the essence of our service culture. Your kind feedback is a testimony to the fact that we were successful in our endeavors. Thank you once again and we look forward to your future visits to our hotel.Warm Regards,Manas V. KrishnamoorthyGeneral ManagerITC Gardenia Bengaluru
10/10 Fantastiskt
Ashish
23 aug. 2023
Ashish
Bodde här 3 nätter i augusti 2023
10/10 Fantastiskt
Bindu
Reste med familjen
23 aug. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bindu
Bodde här 1 natt i augusti 2023
10/10 Fantastiskt
Bindu
Reste med familjen
21 aug. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bindu
Bodde här 1 natt i augusti 2023
10/10 Fantastiskt
Bindu
Reste med familjen
21 aug. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bindu
Bodde här 1 natt i augusti 2023
6/10 Okej
Magesh
Reste med familjen
15 aug. 2023
Gillade: Renlighet och boendets skick och faciliteter
Check-in was a disaster. It was a late check-in and the rude front desk manager made it even complicated. It took 45 mins or so to get the room. Not expected in a 5-star hotel. Could and should have been handled much gracefully.
The rest of the crew compensated for the initial hiccup.
Will i stay again - not sure
Magesh
Bodde här 3 nätter i augusti 2023
Svar från Manas Krishnamoorthy 22 sep. 2023
Dear Mr. Magesh,Thank you for taking out the time to post this feedback on your stay with us. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. Designed to cater the needs of our leisure as well as business travelers, our hotel offers world-class amenities as well as comfort that is only second to a home and it is rather unfortunate that we could not meet your expectations this time around. I have made a note of your feedback and corrective actions have been implemented as pertinent. Many thanks once again and it would be our absolute pleasure to welcome you back to ITC Gardenia for a more memorable experience. Warm Regards,Manas V. KrishnamoorthyGeneral ManagerITC Gardenia Bengaluru
2/10 Väldigt dåligt
Madhu
8 aug. 2023
Madhu
Bodde här 1 natt i augusti 2023
6/10 Okej
Vivek
Affärsresenär
1 aug. 2023
Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Not the ITC class
Mini bar fridge not working. Even after they changed, it was not working. Flush leaking all the time. Not the best experience at one of the finest property.
Vivek
Bodde här 2 nätter i juli 2023
Svar från Manas Krishnamoorthy 22 sep. 2023
Dear Mr. Vivek, Thank you for taking out the time to post this feedback on your stay with us. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. Designed to cater the needs of our leisure as well as business travelers, our hotel offers world-class amenities as well as comfort that is only second to a home and it is rather unfortunate that we could not meet your expectations this time around. I have made a note of your feedback and corrective actions have been implemented as pertinent. Many thanks once again and it would be our absolute pleasure to welcome you back to ITC Gardenia for a more memorable experience. Warm Regards,Manas V. KrishnamoorthyGeneral ManagerITC Gardenia Bengaluru
8/10 Bra
Verifierad resenär
Reste med familjen
11 juli 2023
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Verifierad resenär
Bodde här 3 nätter i juli 2023
10/10 Fantastiskt
Ramesh
Affärsresenär
7 juli 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ramesh
Bodde här 1 natt i juli 2023
10/10 Fantastiskt
Ramesh
Affärsresenär
6 juli 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It is a very good property and well maitained
Ramesh
Bodde här 1 natt i juli 2023
Svar från Manas Krishnamoorthy 22 sep. 2023
Dear Mr. Ramesh, Thank you for the wonderful appraisal. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. We are enthralled to know that you had an amazing time and our specialized services and facilities exceeded your expectations. Designed to cater the needs of our leisure as well as business travelers, our hotel offers world-class amenities as well as comfort that is only second to a home. It indeed is very encouraging and motivating for all of us to receive such positive feedback and I am equally fortunate to have a wonderful team here that is dedicated to making a truly memorable experience for all the guests. I have noted your feedback on the (issue addressed) and corrective action steps are being implemented as necessary. Many thanks once again and It would be our delight to welcome you back to ITC Gardenia. Warm Regards,Manas V. KrishnamoorthyGeneral ManagerITC Gardenia Bengaluru
8/10 Bra
Damodar
30 juni 2023
Damodar
Bodde här 1 natt i juni 2023
10/10 Fantastiskt
deepak
Reste med familjen
23 maj 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
deepak
Bodde här 3 nätter i maj 2023
Svar från Manas V. Krishnamoorthy General Manager 26 maj 2023
Dear Mr. Deepak,Many thanks for your wonderful rating. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. We are delighted to receive your feedback of appreciation regarding our hotel. At ITC Gardenia, our core aim is providing bespoke attention and best amenities to our guests which also form the essence of our service culture. Your kind feedback is a testimony to the fact that we were successful in our endeavors. Thank you once again and we look forward to your future visits to our hotel.Warm Regards,Manas V. KrishnamoorthyGeneral ManagerITC Gardenia Bengaluru
6/10 Okej
Krishnan
2 maj 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Krishnan
Bodde här 1 natt i april 2023
Svar från Manas Krishnamoorthy 17 maj 2023
Dear Guest, Many thanks for your wonderful rating. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. We are delighted to receive your feedback of appreciation regarding our hotel. At ITC Gardenia, our core aim is providing bespoke attention and best amenities to our guests which also form the essence of our service culture. Your kind feedback is a testimony to the fact that we were successful in our endeavors. Thank you once again and we look forward to your future visits to our hotel.Warm Regards,Manas V. KrishnamoorthyGeneral ManagerITC Gardenia Bengaluru
2/10 Väldigt dåligt
Kawato
Reste med familj och småbarn
2 maj 2023
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service och boendets skick och faciliteter
The room was too cold even after turning off the A/C.
Daughter caught cold.
Kawato
Bodde här 1 natt i april 2023
Svar från Manas Krishnamoorthy 17 maj 2023
Dear Guest,Thank you for taking out the time to post this feedback on your stay with us. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. Designed to cater the needs of our leisure as well as business travelers, our hotel offers world-class amenities as well as comfort that is only second to a home and it is rather unfortunate that we could not meet your expectations this time around. I have made a note of your feedback and corrective actions have been implemented as pertinent. Many thanks once again and it would be our absolute pleasure to welcome you back to ITC Gardenia for a more memorable experience. Warm Regards,Manas V. KrishnamoorthyGeneral ManagerITC Gardenia Bengaluru
10/10 Fantastiskt
Sivakumar
Affärsresenär
14 feb. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay in Bangalore
Good location,Friendly staff and great Breakfast.
Nothing is too much for them!
Sivakumar
Bodde här 3 nätter i februari 2023
Svar från Manas V. Krishnamoorthy 14 feb. 2023
Dear Mr. Sivakumar,Many thanks for posting such a wonderful appraisal of your stay with us. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. We are enthralled to know that you had an amazing time and our specialized services and facilities exceeded your expectations. It indeed is very encouraging and motivating for all of us to receive such positive feedback and I am equally fortunate to have a wonderful team here that is dedicated to making a truly memorable experience for all the guests. I will definitely pass on your kind words of appreciation to the team and ensure they get recognized in view of the fact that you made a special mention of them. Thank you once again and it would be our absolute pleasure to welcome you back to ITC Gardenia.Warm Regards, Manas V. Krishnamoorthy General Manager ITC Gardenia Bengaluru
10/10 Fantastiskt
PRAVEEN
12 feb. 2023
PRAVEEN
Bodde här 2 nätter i februari 2023
Svar från Manas V. Krishnamoorthy 14 mars 2023
Dear Mr. Praveen,Thank you for taking out the time to post such a benevolent feedback of your experience at ITC Gardenia. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. It is delightful to know that you had a memorable experience at our hotel. It is our ultimate endeavor to make our guests comfortable with world class amenities and food and beverage offerings coupled with our signature ITC Hotels services. Indeed, I am very fortunate to have a wonderful team here that is dedicated to making truly unparalleled experiences for our guests. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon. Warm Regards,Manas V. KrishnamoorthyGeneral ManagerITC Gardenia Bengaluru
8/10 Bra
Nobuyuki
Affärsresenär
2 feb. 2023
Gillade: Renlighet, personal och service och bekvämligheter
建物や設備は古いが、スタッフは皆親切で、特に不満はありません。安心して過ごすことができました。
Nobuyuki
Bodde här 5 nätter i januari 2023
Svar från Manas V. Krishnamoorthy 2 feb. 2023
Dear Mr. Nobuyuki,Thank you for the wonderful appraisal. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. We are enthralled to know that you had an amazing time and our specialized services and facilities exceeded your expectations. Designed to cater the needs of our leisure as well as business travelers, our hotel offers world-class amenities as well as comfort that is only second to a home. It indeed is very encouraging and motivating for all of us to receive such positive feedback and I am equally fortunate to have a wonderful team here that is dedicated to making a truly memorable experience for all the guests. I have noted your feedback on the facilities and corrective action steps are being implemented as necessary. Many thanks once again and It would be our delight to welcome you back to ITC Gardenia. Warm Regards,Manas V. KrishnamoorthyGeneral ManagerITC Gardenia Bengaluru
6/10 Okej
Giritharan
27 jan. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good ambience and food
Giritharan
Bodde här 1 natt i januari 2023
Svar från Manas V. Krishnamoorthy 27 jan. 2023
Dear Mr. Giritharan, Thank you for bringing this to our attention. Please accept my sincere apology for this service lapse from our end. I can understand your frustration. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance. My name is Manas V. Krishnamoorthy and I am the General Manager at ITC Gardenia – please give me a call on 91 80 6682 5005 when you have a spare moment and I’ll try my best to make this situation right. Warm Regards, Manas V. Krishnamoorthy General Manager ITC Gardenia Bengaluru
10/10 Fantastiskt
Manidipa
Reste med familjen, Reste med sin partner
7 jan. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Its always to stay in this property and its located in the posh and most convenient place in the city . The staff is very helpful and cordial.
Manidipa
Svar från Manas V. Krishnamoorthy 12 jan. 2023
Dear Guest,Thank you for taking out the time to post this feedback on your stay with us. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. Designed to cater the needs of our leisure as well as business travelers, our hotel offers world-class amenities as well as comfort that is only second to a home and it is rather unfortunate that we could not meet your expectations this time around. I have made a note of your feedback and corrective actions have been implemented as pertinent. Many thanks once again and it would be our absolute pleasure to welcome you back to ITC Gardenia for a more memorable experience. Warm Regards,Manas V. KrishnamoorthyGeneral ManagerITC Gardenia Bengaluru
10/10 Fantastiskt
Manidipa
Reste med familjen, Reste med sin partner
5 jan. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff from Soumyadipta, uttam , Imran and Amit give you the best service and their manager Mr. Rorsh was very friendly and helpful .
Manidipa
Svar från Manas V. Krishnamoorthy 12 jan. 2023
Dear Guest,Many thanks for your wonderful review, we are delighted to receive your feedback of appreciation regarding our hotel. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. At ITC Gardenia, our core aim is providing bespoke attention and the best of amenities to our guests which also form the essence of our service culture. Well-being of our guests is of paramount importance to us and I am glad you were comfortable staying with us, your kind feedback is a testimony to the fact that we were successful in our endeavours. I will definitely pass on your kind words of appreciation to Soumyadipta, Uttam, Irfan and Amit, also ensure they get recognized for the same. Thank you once again and we look forward to your future visits to our hotel.Warm Regards,Manas V. KrishnamoorthyGeneral ManagerITC Gardenia Bengaluru
6/10 Okej
Anupama, Pleasanton
27 dec. 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Anupama
10/10 Fantastiskt
Siddharth
Reste i grupp
16 dec. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Experience was really good but thought the executive lounge was not the best and also the food provided there was not the best..
Siddharth
Bodde här 1 natt i december 2022
Svar från Manas V. Krishnamoorthy 16 dec. 2022
Dear Mr. Siddharth,Thank you for taking out the time to post such an amazing review of your stay experience with us. Committed to the motto of "Responsible Luxury", ITC Gardenia has been accredited the LEED Zero Carbon and LEED Platinum certification by USBGC, giving you the promise of Planet Positive Experiences, every time you choose to stay with us. We are enthralled to know that you had an amazing time and our specialized services and facilities exceeded your expectations. Designed to cater the needs of our leisure as well as business travelers, our hotel offers world-class amenities as well as comfort that is only second to a home. It indeed is very encouraging and motivating for all of us to receive such positive feedback and I am equally fortunate to have a wonderful team here that is dedicated to making a truly memorable experience for all the guests. I have noted your feedback on the issues addressed and corrective action steps are being implemented as necessary. Many thanks once again and It would be our delight to welcome you back to ITC Gardenia. Warm Regards,Manas V. KrishnamoorthyGeneral ManagerITC Gardenia Bengaluru