Kära Peter, tack för ert fina omdöme efter er vistelse hos oss.Det här fina omdömet representerar allt vi vill att våra gäster ska känna efter ett besök hos oss. Tack för rekommendationen och vi hoppas att ni får chans att besöka oss igen snart! Med vänliga hälsningar,General Manager

Dear Mohsen, Thank you for rating your recent stay. We are glad that this was to your satisfaction. However, we would love to know what would have made your stay a perfect one. We hope to have the pleasure of seeing you again in the future. Kind regards, General Manager

Dear David,Thank you for sharing your opinion after your recent stay at Hotel Benidorm East by Pierre & Vacances.We're delighted to hear that you found our staff lovely and our rooms clean to your satisfaction. Our team strives to provide exceptional service and maintain the highest standards of cleanliness, and it's rewarding to know that we met your expectations in these areas. We appreciate your positive feedback on the quiet location, offering a respite from the bustling town center and beach area. Regarding the shuttle service, we aim to offer convenient transportation options within the operational hours, and we're sorry to hear that the schedule did not fully align with your needs after late evenings in town.We look forward to welcoming you back again for an improved experience. With kindest regards,General Manager

Dear John, Thank you for your review.We're delighted to hear that you found value in your stay and enjoyed the food offerings. It's also great to know that our housekeeping team's dedication to maintaining clean rooms daily added to the comfort of your visit. We appreciate your acknowledgment of our hotel's condition and the service provided by our team.While we note your mention of the taxi fare to the new town, we're glad this did not detract from your overall positive experience.We look forward to welcoming you back in the future.Kind regards,General Manager

Estimado Juan,Agradecemos sus palabras sobre su reciente experiencia con nosotros.Lamentamos mucho no haber alcanzado sus expectativas durante su estancia en nuestro hotel. Nos hubiera gustado que nos hubiese informado durante su estancia de los inconvenientes que comenta para darnos así la oportunidad de reaccionar de manera inmediata y poder dar solución a los problemas, haciendo que su estancia fuera más placentera, que es lo que todos deseamos.Quedamos a su entera disposición. Un saludo cordial,General Manager

Estimado Robert,Le damos las gracias por su excelente valoración.Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Le enviamos un saludo muy cordial, esperando su pronto regreso.Atentamente,General Manager

Dear Jeanette,Thank you for your feedback,We're glad that our shuttle service was convenient during the festive season, though we understand the schedule may have varied slightly due to the time of year. We are sorry if our hotel's location on an elevated site caused any inconvenience; we aim to provide clear information about our facilities and location to all guests before their stay. We regret to hear about the disturbances you encountered and take your feedback seriously as we continually strive to improve our guest experience. Our hotel is committed to offering a restful environment and we're reviewing our processes to better manage noise control. While we offer a range of amenities, we note your concerns regarding room service and in-room facilities. We always encourage guests to reach out to our team for any assistance or clarification on services available.We hope to have the opportunity to welcome you for a more memorable stay in future.Wishing you a Happy New Year!General Manager

Estimado Rafael,Gracias por alojarse en nuestro hotel y tomarse el tiempo de dejarnos su reseña.Nos complace saber que valora la posibilidad de alojar mascotas en nuestro hotel. En cuanto a la ubicación, aunque estamos en la parte alta, ofrecemos un servicio de autobús gratuito para mayor comodidad de nuestros huéspedes. Lamentamos que la habitación no haya cumplido con sus expectativas en cuanto a tamaño y aislamiento acústico. Nuestro equipo trabaja diligentemente para mantener la limpieza y el confort, y aunque el cambio de sábanas no se realiza diariamente, siempre estamos dispuestos a atender solicitudes específicas. Entendemos que el restaurante puede experimentar momentos de alta afluencia, y nos esforzamos por ofrecer un servicio ágil y de calidad. Agradecemos sus comentarios sobre la comida y le aseguramos que preparamos nuestros platos diariamente con frescura y dedicación.Esperamos tener la oportunidad de darle la bienvenida nuevamente para una mejor estancia.Un cordial saludo,

Estimada Cristina,Apreciamos que compartiera su testimonio tras su paso por nuestro Hotel Benidorm East by Pierre & Vacances.Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Esperamos que vuelva muy pronto a visitarnos. Reciba un cordial saludo,General Manager

Dear Ann, Thank you for this review about your stay with us at Hotel Benidorm East by Pierre & Vacances.We are very pleased to know that you enjoyed your overall stay, and we appreciate your mention of our team's professional service. Regarding breakfast, we'd like to know what we could do to make this more enjoyable for you on your next visit. Please don't hesitate to share any suggestions about items you would like to see.We look forward to seeing you again in the future. Kindest regards,General Manager

Estimado Juan Antonio,Le damos las gracias por su excelente valoración.Estamos muy contentos de recibir sus magníficos comentarios y de que su estancia haya sido muy cómoda, pudiendo disfrutar de todos los servicios que ofrecemos a nuestros huéspedes.Le enviamos un saludo muy cordial, esperando su pronto regreso.Atentamente,General Manager

Estimado David,Le damos las gracias por su excelente valoración.Estamos muy contentos de recibir sus magníficos comentarios y de que su estancia haya sido muy cómoda, pudiendo disfrutar de todos los servicios que ofrecemos a nuestros huéspedes.Le enviamos un saludo muy cordial, esperando su pronto regreso.Atentamente,General Manager

Apreciado José Manuel, Gracias por alojarse por nosotros en esta oportunidad.Lamentamos mucho no haber alcanzado sus expectativas durante su estancia en nuestro hotel. Nos hubiera gustado que nos hubiese informado durante su estancia de los inconvenientes que comenta para darnos así la oportunidad de reaccionar de manera inmediata y poder dar solución a los problemas, haciendo que su estancia fuera más placentera, que es lo que todos deseamos.Esperamos poder recibirle en otra oportunidad. Atentamente,General Manager

Dear Fanta,We would like to thank you for this kind feedback about your experience at Hotel Benidorm East by Pierre & Vacances.We are thrilled to hear that you found the room cleanliness, hotel condition, and service to be exceptional. Our dedicated housekeeping team works diligently to maintain a clean and comfortable environment for our guests, and our bilingual staff is always ready to provide top-notch service in multiple languages.We appreciate your kind words and are glad that our efforts contributed to your enjoyable stay. We continuously strive to provide a memorable experience for all our guests, and your feedback is a testament to our success.We look forward to seeing you again on your next stay.Best wishes,General Manager

Dear Andrew,Thank you for this great feedback about your recent stay at Hotel Benidorm East by Pierre & Vacances.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back on future occasions. Best wishes,General Manager

Dear Craig,Thank you for this great feedback about your recent stay at Hotel Benidorm East by Pierre & Vacances.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back on future occasions. Best wishes,General Manager

Dear Tiago Miguel,Thank you for this great feedback about your recent stay at Hotel Benidorm East by Pierre & Vacances.We are thrilled to hear that you found our hotel to be very classy, with a beautiful view and professional staff. Our team takes pride in providing excellent service and ensuring that our guests have a memorable stay. It's great to know that our bilingual staff and diverse activities in multiple languages contributed to your positive experience.We truly appreciate your kind words about our room cleanliness, hotel condition, service, and room amenities. Our housekeeping team works diligently to maintain a clean and comfortable environment for our guests, and we are glad that their efforts met your expectations.We look forward to welcoming you back on future occasions. Best wishes,General Manager

Hei John,takk for at du delte din tilbakemelding om oppholdet ditt på hotellet vårt.Vi beklager ulempene du opplevde med støy og WiFi-tilkobling. Vårt 24-timers sikkerhetsteam jobber kontinuerlig for å sikre et rolig og behagelig miljø for alle våre gjester, og vi vil ta dine kommentarer i betraktning for å forbedre dette ytterligere.Angående middagsserveringen, vi tilbyr et variert utvalg av buffeer som starter kl. 20:00 for å imøtekomme de fleste gjesters preferanser. Vi beklager hvis dette ikke passet dine behov, og vi vil vurdere tidspunktet for middagsservering i fremtiden. Imidlertid vi håper at du kunne nyte vårt utvalg av engelskspråklige TV-kanaler og den gratis bussen vi tilbyr for å gjøre oppholdet ditt mer komfortabelt.Vi håper at du vil vurdere å bo hos oss igjen i fremtiden, slik at vi kan få muligheten til å tilby deg en enda bedre opplevelse.Med vennlig hilsen,General Manager

Dear José,Thank you for taking the time to provide your feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to have the opportunity of welcoming you back in the future. Best regards,General Manager

Estimado Javier,Apreciamos que usara esta plataforma para comunicarnos sus preocupaciones relacionadas con su reciente estancia en nuestro hotel.Nos alegra saber que disfrutó de nuestro desayuno buffet. Lamentamos que la piscina climatizada no estuviera a la temperatura deseada durante su estancia. Por favor, tenga en cuenta que ajustamos la temperatura de la piscina según la temporada y las condiciones climáticas. En cuanto al buffet de la cena, nos esforzamos por ofrecer una variedad de opciones y reponer los alimentos durante todo el servicio. Agradecemos sus comentarios y tomaremos medidas para mejorar en este aspecto.Nos disculpamos por cualquier inconveniente que haya experimentado durante su estancia y agradecemos sus comentarios, ya que nos ayudan a mejorar nuestros servicios y la experiencia de nuestros huéspedes.Quedamos a su entera disposición. Un saludo cordial,

Dear Grahame,Thank you for this review about your recent stay.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope you will consider staying with us again in the future. Best regards,General Manager

Hi there, Thanks for reviewing your visit.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We will be happy to welcome you back in the future. Best wishes,General Manager

Estimado Manuel,Le damos las gracias por su excelente valoración.Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Le enviamos un saludo muy cordial, esperando su pronto regreso.Atentamente,General Manager

Dear Pauline,We would like to thank you for this kind feedback about your experience at Hotel Benidorm East by Pierre & Vacances.We are delighted to hear that you appreciated the cleanliness of your room and the level of service provided by our staff. Our housekeeping team works diligently to maintain a high standard of cleanliness for our guests' comfort.We understand that the distance to the shops and beach may have been inconvenient for you. We do offer a complimentary shuttle service for our guests to help make their stay more enjoyable. We hope this will make your next visit more convenient and enjoyable.We look forward to welcoming you back in the future.Kind regards,General Manager

Estimada Rosa,Gracias por tomarse el tiempo de escribir sobre su experiencia en el Hotel Benidorm East by Pierre & VacancesLamentamos mucho no haber alcanzado sus expectativas durante su estancia en nuestro hotel. Nos hubiera gustado que nos hubiese informado durante su estancia de los inconvenientes que comenta para darnos así la oportunidad de reaccionar de manera inmediata y poder dar solución a los problemas, haciendo que su estancia fuera más placentera, que es lo que todos deseamos.Nos encantaría volver a recibirle en su próxima visita a Benidorm . ¡Hasta pronto!General Manager

Dear Christian,Thank you for taking the time to provide your feedback.We are glad to hear that you had a nice 2-week stay and appreciated our room cleanliness, service, and comfort. We always strive to provide a pleasant experience for our guests.We acknowledge your concerns regarding the elevators and understand that they may have seemed dated and insufficient. Our hotel is continuously working on improvements, and we will take your feedback into consideration for future enhancements. We apologize for any inconvenience this may have caused during your stay.We hope to have the opportunity of welcoming you back in the future. Best regards,General Manager

Dear Paul,Thank you for taking the time to provide your feedback.We are delighted to hear that you enjoyed the variety of local dishes at our restaurant and found our staff to be helpful and polite. Our team is committed to providing excellent service, and it is always rewarding to receive positive feedback. We also appreciate your understanding regarding the noise levels at the property. Our 24-hour security team is always on hand to address any concerns and ensure the comfort of our guests.We apologize for any inconvenience caused by the noise during your stay, and we will continue to work on improving the overall guest experience. Your satisfaction is our top priority, and we are glad that this did not detract from your overall enjoyment of your stay.We hope to have the opportunity of welcoming you back in the future. Best regards,General Manager

Dear Ian,Thank you for sharing your opinion after your recent stay at Hotel Benidorm East by Pierre & Vacances.We do our best to ensure that guests feel welcome, and it is very rewarding to know that you appreciated the high standards we strive to uphold.We do have varying categories of rooms with different views. Please let us know your preferences on your next visit, we are always happy to help with room selection.We hope to have the opportunity of welcoming you back in the future. Best regards,General Manager

Dear Francis,Thank you for this great feedback about your recent stay at Hotel Benidorm East by Pierre & Vacances.Our location is one of the things we are very proud of about our hotel.We are so lucky to have such a strategic position that brings transport options to our guests and must-see attractions closer.We look forward to welcoming you back on future occasions. Best wishes,General Manager

Dear Melody, Thank you for this feedback about your recent stay at Hotel Benidorm East by Pierre & Vacances.We appreciate your positive feedback on our hotel's amenities. However, we understand that you would have preferred tea and coffee making facilities in the room. We will take your suggestion into consideration for future improvements. Regarding the safety deposit boxes, we apologize for any inconvenience you may have experienced. Our front desk staff is always available to assist with any issues related to the safety deposit boxes.We look forward to seeing you again in the future. Kindest regards,General Manager