All inclusive-hotell i Benitses

"I have never written a hotel review before, however I feel compelled to write after my disappointing experience at MarBella. On our last night my family of 6 were moved into two rooms directly under the main restaurant. We heard scratching and scraping every time a guest moved their chair and especially when tables where moved. This was constant during restaurant open hours and cleaning afterwards which was 6-10pm and again from 7-12am during breakfast. We informed reception immediately to which they said they are aware of the problem and apologize. Neither myself or my children are noise sensitive whatsoever, but this was unbearable. When I requested to speak with management the next morning I was shuffled between staff and finally got an email that they will not compensate me despite being aware of the problem (many others had complained) and admitting it was unacceptable and charging full high-season price. As a result of this utter disrespect and terrible customer service I will now list the other issues with the hotel: 1. Not up to standard of cleanliness for a 5 star resort 2. Waited for 10-25 minutes for a table for breakfast and dinner at main restaurant every day. Admittedly it was probably during the busy hours but regardless there should not be that type of line to a restaurant (it was the only dining option for over half of the nights) 3. Many guests smoking in children friendly areas 4. Beer tasted like 5. Coffee very weak and watered down 6. I was consisten"

"We booked this hotel expecting a luxurious all-inclusive experience, but sadly, it didn’t live up to its promise. The rooms were worn, the children’s bedroom smelled of damp, and we passed the same litter and cigarette butts every day on the path to our room. Inside, the room was poorly cleaned — dust, hair from previous guests, and insect remains in corners and drawers. The pool is too small for the number of guests, and sunbeds are always reserved. Staff seem kind but lack service training; misunderstandings were frequent. At lunch, I was scolded by a waitress after going to the bar to order — a surprising and unpleasant experience. Food quality was disappointing. Much of it appeared prefabricated, including dry pastries, bake-off bread, and soggy lunch dishes. Dinner buffet lacked taste and freshness. Restaurant Venezia was decent, but failed to showcase local ingredients. The Asian restaurant was worst of all, with frozen spring rolls & soggy noodles covered in Asian sweet sauce from a jar. The website presents a high-end image, but our experience was of a tired, mid-range resort in need of renovation, better cleaning routines, and significantly improved food and service."

"This is a fantastic hotel and we loved are stay here. The location and views are superb in both the restaurants and the pool-area. Sea veiw rooms are beautiful and clean. Private beach with a lot of sunbeds is also fantastic.Staff if very friendly and helpful. Food, especially in the A la carte restaurants are really good, and also the drinks by all the bars are high-standard. It’s indeed newly opened and they have some areas of improvement to truly give that overall 5-star feeling. There is a slight smell in some areas of the hotel, but didn’t disturb are overall experience. There is not enough sunbeds and people tend to get up as early as 7am to reserve. The main restaurants is a little understaffed especially during breakfast and lunch to take drink-orders. Would love to have waiters come out to the sunbeds and take orders instead of queuing by the bar. Make sure the reserve A la carte dinners before you arrive to make sure you get all your included dinners. "

"Vi hade jätte kul under veckan vi var här. Bättre än förväntat. Det finns nästan allt man önskar sig ha på sin semester. Vid havet, fint utsikt och gandka ok mat. Hotellet är dock gammalt och behöver renoveras. "