Hotell i Berea

“The cottage was clean, staff was so friendly, our stay was quiet and peaceful… it was perfect! Definitely planning to stay there again!”

“Pictures are a bit deceiving”

“Spotless room, comfortable bed, friendly and attentive staff, breakfast was quite nice”

“Good basic hotel. Good wifi, good free parking. Basic breakfast”

“Nice property, very new and clean. Front desk staff was fine, although sometimes absent. I asked three different people why the internet TV didn’t work in my room and on a five night stay nobody ever fixed the problem or addressed it in any way.”

“Gym was extremely dirty, staff was incredibly rude. ”

“Friendly staff, good price ”

“Excelente”

“The lady at the check in desk was rude. The room smelled like cigarettes. I left my work phone in the room and called the customer service number. I was told I would have to work directly with the property to get it back. I explained I called the property and they wouldn’t even answer so I could retrieve the item. He told me “then the item is just gone.” I called the property twice and was immediately asked to “please hold.” I was on hold for 15 mins each time and nobody ever came back to the...

“Made a reservation for 2 nights for my dad. I called them around 9pm to let them know that he will be late for check in and won’t get there until midnight. The staff I spoke to on the phone was very rude and was telling me I need to update my card because there wasn’t enough money on it even though I clicked pay in property. Since he said “if the card doesn’t work, it’s just a piece of plastic” I transferred the whole amount to that card and also told them my dad would be paying with his card...

“Room was clean and comfortable.”

“Worst hotel ever! Nothing like the picture! Found dirty socks on the bathroom, slime on the floor, carpet had paint chips! ”

“N/A”

“We did book through an online alternate site vs directly so dinner make a difference? we were given a handicapped room which we didn’t request. But no problem with that- had nice feature such as door peek hole at right level, large bathroom. But room condition was just ok. Toilet bowl didn’t leak but had cracks, shampoo & crème rinse was in tiny packets vs more eco friendly bottles attached to shower. Had a number of lamps but only a few bulbs worked in some and tv remote was bizzare - click on...

“Filthy, and it was definitely NOT a non-smoking room. I cleaned the entire room and bathroom myself and used my own linens. You have to go to the front desk to get fresh towels or toilet paper, not a maid in sight the entire week I was there, and you have to take your trash out to the trash cans. The only reason I stayed is because they don't charge for pets. ”

“Air conditioning didn’t work Front Desk was rude both morning & night Toilet was running all night & doesn’t flush properly (229) ”