Dear Pernilla, Without saying a word you let’s know that you have had a very pleasant stay with us. Thank you for rating us and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea Weiner

Lieber Paul, "volle Punktzahl" kann nur bedeuten, dass Sie sich bei uns sehr wohlgefühlt haben. Das freut uns wirklich sehr; wir danken Ihnen für Ihren Besuch und Ihre tolle Bewertung. Ihr Westin Grand Berlin-Team, Andrea W.

Dear Pia, we thank you for sharing with us your most memorable experiences during your stay at The Westin Grand, Berlin. It is always encouraging to hear positive feedback, particularly when it comes from our guests ! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Westin Grand, Berlin and we hope you choose to create more memories here whenever your travels bring you back to our town. The Westin Grand Berlin-Team, Andrea W.

Dear Max, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea W.

Dear Hotan, Without saying a word you let’s know that you have had a very pleasant stay with us. Thank you for rating us and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

Dear Roger, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea W.

Lieber Lars, gerne waren wir Ihr Gastgeber während Ihres Berlin-Aufenthaltes und ganz offensichtlich haben Sie sich bei uns rundum wohlgefühlt. Dafür tun wir alle hier unser Bestes und es ist großartig, wenn unsere Gäste einen angenehmen Aufenthalt haben. Wir hoffen, Sie bald wieder einmal bei uns begrüßen zu dürfen. Ihr Westin Grand Berlin-Team, Andrea W.

Lieber Martin, wie schön, dass Sie bei uns zu Gast waren und wie wunderbar, dass es Ihnen bei uns so gut gefallen hat. Wir freuen uns schon auf Ihren nächsten Besuch - Ihr Westin Grand Berlin-Team, Andrea W.

Dear Alexander, Even after a while we would like to let you know, that we were delighted to have been your chosen hotel during your recent stay in Berlin. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Grand, Berlin and we hope you choose to create more memories with us whenever your travels bring you back to Berlin. The Westin Grand-Berlin-Team, Andrea W.

Dear Göran, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea W.

Dear Sven Göran, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea W.

Dear Guest, Thank you so much for your stay and for sharing your thoughts with us. We are glad that you enjoyed your stay with us and we hope we will be your first choice again, whenever your travel bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

Mikael, what a great review for us, thank you so much. We are delighted to see that your stay was to your full satisfaction and we hope to welcome you back in the not too distant future. The Westin Grand Berlin-Team, Andrea W.

Dear Horst, Thank you for taking the time to share your feedback. Due to COVID 19 we have to implement changing restrictions on a daily basis and sometimes we don't know how the situation is tomorrow. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. The Westin Grand Berlin-Team, Andrea W.

Dear Nicklas, Thank you so much for your stay and for sharing your thoughts with us. We are glad that you enjoyed your stay with us and we hope we will be your first choice again, whenever your travel bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

Dear Olof, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea W.

Lieber Gast, ganz ohne viele Worte lassen Sie uns wissen, dass Sie Ihren Aufenthalt bei uns genossen haben. Das freut uns sehr und wir hoffen, Sie bald wieder einmal bei uns begrüßen zu dürfen. Ihr Westin Grand Berlin-Team, Andrea W.

Lieber Gast, Danke für Ihren Besuch. Wir freuen uns über Ihre Bewertung und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Ihr Westin Grand Berlin-Team, Andrea W.

Dear anoym Guest, Thank you very much for letting us know your review regarding your recent stay with us. I am very disappointed to see that we were not able to meet your expectations completely; unfortunately we don’t know what we could have done better, but may be you give us a second chance. With pleasure we’ll do our best for your comfortable stay. The Westin Grand Berlin-Team, Andrea W.

Dear Guest, Thank you very much for sharing your feedback with us - we are happy to see, that you had a good stay in Berlin.

Dear Karin, Thank you very much for sharing our feedback with us - we are happy to see, that you had a good time in Berlin! We would be happy to welcome you back and sending warm regards,

Dear Guest, Without saying a word you let’s know about your pleasant stay with us. Thank you for your evaluating and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

Dear Lotta, We are delighted to have been your chosen hotel during your recent stay in Berlin. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. We hope you choose to create more memories with us whenever your travels bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Berlin. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Grand, Berlin and we hope you choose to create more memories with us whenever your travels bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

Dear Martin, Thank you for taking the time to share your feedback. While I wish you had a perfect experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Dear Guest, Without any word you let’s know, that you have had a great experience with us. Thank you so much for your stay and your great review and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

Dear Emma, Without any word you let’s know, that you have had a great experience with us. Thank you so much for your stay and your great review and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W

Dear Joakim, Thank you for choosing the Westin Grand, Berlin for your recent travels to Berlin. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! The Westin Grand Berlin-Team, Andrea W.

Dear Zandy, Without any word you let’s know, that you have had a great experience with us. Thank you so much for your stay and your great review and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

Liebe Heidi, Ganz ohne viele Worte lassen Sie uns wissen, dass es Ihnen bei uns gefallen hat – und das gefällt uns ganz außerordentlich. Herzlichen Dank, kommen Sie bald wieder. Ihr Westin Grand Berlin-Team, Andrea W.

Dear Henrik, Without any word you let’s know, that you have had a great experience with us. Thank you so much for your stay and your great review and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

Dear Börje, Thank you so much for your stay and for sharing your thoughts with us. We are glad that you enjoyed your stay with us and we hope we will be your first choice again, whenever you travel to Berlin. Thank you for your patronage. The Westin Grand Berlin-Team, Andrea W.

Dear troy, We want to thank you for sharing your experiences with us during your recent stay. Please note your feedback has been shared with the hotel team. We hope you choose to create more memories here whenever your travels bring you back to Berlin. The Westin Grand Berlin-Team, Andrea Weiner

Dear Timothy, thank you for your positive review. We are delighted to hear that you found our hotel well-located, serviced, and comfortable, especially in the upgraded room you chose. We look forward to welcoming you back soon. Best regards, The Westin Grand Berlin, Andrea Weiner

Dear Koichi, Without saying a word you let us know, that you enjoyed your time spent with us. Thank you so much for your great rating; we hope to see you again in the not too distant future. The Westin Grand Berlin-Team, Andrea Weiner

Liebe Stephanie, wie wunderbar, dass es Ihnen bei uns so gut gefallen hat. Wir danken herzlich für Ihren Besuch und auch für Ihre tolle Bewertung. Auf Ihren nächsten Besuch freuen wir uns schon heute - Ihr Westin Grand Berlin-Team, Andrea Weiner

Dear Yaser, we sincerely apologize for the inconvenience you experienced with the heater in your room. Rest assured, we will address this matter promptly to ensure all our guests have a comfortable stay. Your feedback about the outdated facilities is duly noted, and we are continuously working on improving our services. We appreciate your review and hope to welcome you back for a much-improved experience. Warm regards, The Westin Grand Berlin, Andrea Weiner

Liebe Jeanette, vielen Dank, dass Sie sich die Zeit genommen haben, uns zu bewerten. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und die Annehmlichkeiten des Hotels geschätzt haben. Unser Team ist stets bemüht, Ihren Aufenthalt so angenehm wie möglich zu gestalten und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. The Westin Grand Berlin-Team, Andrea Weiner

Gentile Giulia, Grazie per aver condiviso la tua esperienza con noi. Siamo spiacenti di apprendere che il tuo soggiorno non ha soddisfatto le tue aspettative. Prendiamo nota dei tuoi commenti sul servizio e sul check-in e check-out. Ci dispiace per il ritardo nella disponibilità delle camere. Il deposito è un acconto per i servizi extra che puoi usufruire presso la nostra struttura. Questa somma verrà addebitata o accreditata al momento della partenza. Senza la registrazione di una carta di credito, dovresti pagare immediatamente anche ogni visita al ristorante. Il minibar in camera è destinato ai tuoi effetti personali, come cibi, bevande o medicinali. Tuttavia, apprezziamo i tuoi commenti sulla posizione e dintorni. Cordiali saluti, The Westin Grand Berlin, Andrea Weiner

Lieber Michael, herzlichen Dank für Ihr positives Feedback. Wir freuen uns schon sehr darauf, Sie bald wieder bei uns begrüßen zu dürfen. Ihr Westin Grand Berlin-Team, Andrea Weiner

Liebe Michelle, vielen Dank für Ihr positives Feedback. Wir freuen uns, dass Sie einen ausgezeichneten Aufenthalt hatten. Ihr The Westin Grand Berlin-Team, Andrea Weiner

Dear Brenda, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea Weiner

Kære Lars, ja, atmosfæren på vores hotel er unik, og vores team gør alt for, at vores gæster skal føle sig hjemme. Hvor er det dejligt, at det lykkedes for dig. Mange tak for dit besøg og ikke mindst for din kommentar/anmeldelse. Det er den bedste belønning for os. Vi ser frem til dit næste besøg, og indtil da er vi dit Westin Grand Berlin-team, Andrea Weiner

LiebeZoi-Linda, wie wunderbar, dass es Ihnen bei uns so gut gefallen hat. Wir danken herzlich für Ihren Besuch und auch für Ihre tolle Bewertung. Auf Ihren nächsten Besuch freuen wir uns schon heute - Ihr Westin Grand Berlin-Team, Andrea Weiner

Liebe karina, es genügen auch 5 von 5 Sternen und wir wissen, dass Sie einen angenehmen Aufenthalt hatten. So soll es sein, dafür geben wir alle täglich unser Bestes. Herzlichen Dank und kommen Sie bald wieder zu uns - Ihr Westin Grand Berlin-Team, Andrea Weiner

Lieber Stefan, für Ihren Besuch bedanken wir uns vielmals und nicht zuletzt für Ihre Bewertung. Es ist schade, dass wir Ihre Erwartungen nicht so ganz erfüllen konnten. Ihr Kommentar wird uns helfen, unseren Servicestandard kurz- oder mittelfristig zu verbessern. Sollten Sie wieder einmal in Berlin sein, sind wir gerne wieder Ihr Zuhause auf Zeit. The Westin Grand Berlin-Team, Andrea Weiner

Dear Paolo, Thank you very much for taking the time to share your valued feedback regarding your recent stay with us. I am very disappointed to see that we were not able to meet your expectations completely; unfortunately we don’t know what we could have done better, but hopefully you'll give us a second chance. With pleasure we’ll do our best for your comfortable stay. The Westin Grand Berlin-Team, Andrea Weiner