Dear guest, Big thank you for your great review after staying with us! I hope we could see you once again very soon! Best regards,

Dear Niklas, Thank you very much for taking the time to evaluate our hotel. With great pleasure we would like to welcome you again as a guest in Berlin and wish you all the best. Kind regards,

Dear Maj-Louise, Thank you for your support and your honest and helpful words. We are pleased to welcome you at the Leonardo Boutique Hotel Berlin City South and to read that you were satisfied with our service. Our team and I wish you all the best and look forward to your next stay. Best regards,

Dear Vilde, I apologize for not having met your expectations. We strive to ensure each and every guest experience is satisfying. Concerning location maybe next time our sister hotels like the Leonardo Hotel Berlin in city West, the Leonardo Hotel Berlin Mitte in city Mitte or the Leonardo Royal Hotel Berlin Alexanderplatz in city East will be alternatives for you. It is our hope that you will give us another opportunity to serve you. Best regards,

Dear guest, A big thank you for being our guest and providing us with this evaluation. All feedbacks help us to get an overview on our service quality, yours shows us that we are on the right way. We are happy that you enjoyed your stay and would be happier if you visit us soon again. Best regards,

Dear Victoria, Thank you very much for visiting and providing us with your impressions of the Leonardo Boutique Hotel Berlin City South. Guest comments are extremely useful for improving our performance. We do our best to accommodate our guests and make sure they will experience a memorable and comfortable stay. We are really glad to know that you enjoyed our service, the location and the comfortable room. I have forwarded your lovely feedback to the hotel team. With great pleasure we would like to welcome you again as a guest in Berlin and wish you all the best. Kind regards,

Dear Alice, Thank you very much for your feedback. Guest comments are extremely useful for improving our performance. It is our goal to make each of our guests feel special. We will check your hints, thank you. We are glad to welcome you again to our hotel and wish you all the best. Kind regards,

Dear Maj-Louise, Thank you very much for taking the time to evaluate your stay at Leonardo Boutique Hotel Berlin City South. We wish you all the best and are looking forward to your next visit. Best regards,

Dear Tawab, Our mission is to offer our guests the best possible hospitality and service. Nice that we achieved this goal with you. Best regards,

Hallo Marika, Wir freuen uns, dass Sie mit schönen Erinnerungen nach Hause zurückgekehrt sind. Wir wünschen Ihnen alles Gute. Herzliche Grüße,

Hallo Sandra, Es freut uns zu hören, dass Sie unser Hotel als zuvorkommend und unsere überraschenden Annehmlichkeiten für Haustiere als sehr angenehm empfinden. Unsere Philosophie ist es, dass sich jeder Gast, auch unsere pelzigen Freunde, wohl und willkommen fühlt. Wir bedauern jedoch, von Ihren Bedenken bezüglich der Sauberkeit zu lesen. Wir haben einen hohen Anspruch an die Sauberkeit und es scheint, dass wir diesen während Ihres Aufenthalts nicht erfüllt haben. Ihre Erfahrung spiegelt nicht das Serviceniveau wider, das wir anstreben. Es freut uns auch, dass unser Personal Ihnen während Ihres Aufenthalts helfen konnte und wir sind stolz auf das Engagement unseres Teams für den Gästeservice. Wir wissen Ihr Verständnis für die Sprachbarriere zu schätzen und werden Ihr Feedback berücksichtigen. Vielen Dank, dass Sie uns weiterempfehlen. Mit freundlichen Grüßen,

Dear Anne-Marie, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards,

Hello Jimmy, We are very sorry that you were not satisfied and had bad experiences. Berlin is a city in which an incredible number of foreigners live next to each other, without any problems or difficulties. We are sorry if you have had this experience, it is not generally the case. We are an international tourist hotel company with roots in Israel. Our employees are also of different nationalities. We are very proud of the multilingual team and we are sorry if you did not feel comfortable. Kind regards,

Hallo Rodolfo, Wir bedauern, dass Sie mit Ihrem Aufenthalt nicht rundum zufrieden waren. Ihre Feedbackpunkte zur Sauberkeit habe ich bereits an alle Teamleiter kommuniziert. Wir sind stets bestrebt und motiviert an den Anmerkungen zu arbeiten um uns weiter positiv zu verbessern. Herzliche Grüße,

Hallo Daniel, Vielen Dank für Ihre positive Einschätzung und bis zum nächsten Aufenthalt verbleiben wir mit freundlichen Grüßen,

Dear William, We are very happy to know that you enjoyed your stay. We are glad to welcome you again to the Leonardo Boutique Berlin City South and to convince you of our ever-improving commitment to excellent service. Best regards,

Dear Razwan, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards,

Dear Nigel, We appreciate your evaluation and thank you for giving us 4 stars. Our team and I are looking forward to welcome you back at our Leonardo Boutique Berlin City South. Best regards,

Dear Danielle, Thank you so much for fantastic review after your short stay with us. I hope we could host you once again, very soon! Best regards,

Dear Samir, Thank you very much for your rating. Unfortunately, you were not completely satisfied and did not leave any comments so that we are able to find out more about our service. We wish you all the best and are looking forward to welcoming you back as our guest. Best regards,

Hello Fara, We apologize for not having met your expectations. We strive to ensure each, and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. Please inform our team, if you felt disturbed unwell. It is our hope that you will give us another opportunity to serve you. Best regards,

Dear Otilia, Thank you for your feedback. It is really great for us to know that you felt comfortable at our Leonardo Boutique Berlin City South. If Berlin will be your travel destination again, we would be delighted to be your host again. Best regards,

Dear Fan, Nice to read that you have our location and breakfast in positive memory. Best regards,

Hallo Julien, Vielen Dank für Ihre positive Einschätzung und bis zum nächsten Aufenthalt verbleiben wir mit freundlichen Grüßen, Katrin Kraske, Guest Relations Manager

Dear Thorgert, Thank you for 5 star review. I hope we could host you again at Leonardo. Best regards,

Dear Carlotta, Big thank you for your great review after staying with us! I hope we could see you once again very soon! Best regards,

Dear Annegret,thank you for your review. we are looking forward to welcome you again soon.

Dear Sheldon,thank you for your great review. We are happy that you enjoyed your stay and come back next time aswell in our hotel. we are happily looking forward to meet you again.best regardsYour Leonardo Team

Dear zdenek, Many thanks for great recommendation. Leonardo Boutique Berlin City South-Team is looking forward to hosting you again. Best regards,

Dear Aladdin, We don't want to miss the chance to thank you for your feedback about our Leonardo Boutique Berlin City South. We are glad that you have chosen our hotel as your accommodation and that you had a good stay with us. Our team and I are looking forward to your next visit. Best regards,

Dear zdenek, Thank you, we are pleased that you enjoyed your stay with us so much. Thanks also for the constructive feedback concerning room size. See you soon again, best regards,

Hallo Martina, als Erstes möchten wir uns dafür bedanken, dass wir Sie bei uns begrüßen durften und dass Sie sich die Zeit für ein Feedback genommen haben. Gern lesen wir Ihre positiven Einschätzungen, vielen Dank dafür. Es ist schön, dass Sie sich bei uns wohl gefühlt haben. Bitte besuchen Sie uns bald wieder, schon heute freuen wir uns darauf. Mit herzlichen Grüßen,

Dear Irene, Thank you for your review. I hope we could host you again at Leonardo Boutique Berlin City Center. Best regards,

Liebe Viktoria, Vielen Dank für Ihre positive Einschätzung zur Freundlichkeit und bis zum nächsten Aufenthalt verbleiben wir mit freundlichen Grüßen,

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt im Leonardo Boutique Berlin City South zu bewerten. Wir danken Ihnen aufrichtig für Ihre Meinung. Es tut uns sehr leid, dass Sie nicht mit unserem Personal zufrieden waren. Leider können wir anhand Ihrer anonymen Bewertung nicht nachvollziehen, was passiert ist, schade. Wir wünschen uns, dass Sie uns eine weitere Chance geben und wir bei Ihrem Aufenthalt Ihren Erwartungen rundum gerecht werden. Viele Grüße,

Dear zdenek, Thank you very much for your positive review. Our team and I are happy that you had a wonderful time in Berlin and that you enjoyed your stay at the Leonardo Boutique Berlin City South. We are glad to welcome you again to our hotel. Best regards,

Dear Zdenek, Thank you for your feedback. It is really great for us to know that you felt comfortable at our Leonardo Boutique Berlin City South. If Berlin will be your travel destination again, we would be delighted to be your host again. Best regards,

Hallo Felix, Wir denken, das ist die beste Empfehlung, die wir uns nur wünschen können. Vielen Dank, dass Sie mit unseren Leistungen und unserem Service zufrieden waren. Ihre Kommentare zur Hauptverkehrsstraße wurden im Team besprochen. Um die Geräusche zu minimieren, empfehlen wir bei Verfügbarkeit mit einem Aufschlag von EUR 10,- unseren Gästen ein Zimmer zum Innenhof. Dort ist es angenehm ruhig. Wir hoffen, wir können Sie noch einmal bei uns in Berlin begrüßen. Mit freundlichen Grüßen,

Dear zdenek, thank you for your support and your honest and helpful words. Best regards,

Dear Ralph, Thank you for your opinion. Thanks to you we are getting better every day. I hope to see you soon. Best regards,

Dear zdenek, Thank you very much for visiting us again and thank you for sharing your impressions with us. Nice to hear that you enjoyed your stay at Leonardo Boutique Berlin City South again. We look forward to welcoming you as our guest again soon so that we can continue to convince you of our service and standard. Kind regards,

Hallo Frank, Unsere Mission ist es unseren Gästen die bestmögliche Gastfreundschaft und Service zu bieten. Schön, dass wir dieses Ziel bei Ihnen erreicht haben. Herzliche Grüße,

Dear Tadeusz, Thank you so much and hope to see you again here in Berlin! Best regards,

Dear Alan, Our mission is to offer our guests the best possible hospitality and service. Nice that we achieved this goal with you. Best regards,